How much does amazon warehouse workers make: Amazon hikes pay for warehouse and delivery workers

Опубликовано: December 14, 2022 в 10:12 am

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Категории: Miscellaneous

Amazon warehouse jobs aren’t worth the salary despite the effects of COVID-19 – The Daily Aztec

by Catlan Nguyen, Social Media Editor
August 3, 2020

In order to become a monopoly, a company must cut some costs to become profitable and Amazon is no stranger to this.

While Amazon offers slightly above average pay for almost every level of its company, is the pay worth it for its workers?

After working at an Amazon warehouse myself for about four weeks, I spoke to multiple current or former Amazon warehouse workers — the majority of which are college students — to answer that question. I also spoke to a former Amazon programmer for comparison.

Working at an Amazon warehouse is appealing because the company pays above minimum wage and doesn’t require more than an application, background check and an online orientation program. For an entry-level job with no interview or degree required, it seems like an easy opportunity to work if one needs money quickly.

“My parents wanted me to get a job after I graduated high school to save up some money for college,” a former Inland Empire Warehouse worker and SDSU business student said. “I heard that Amazon was paying above minimum wage, so I was excited and they hired so quickly. Looking back it probably was a trap that they hired so quickly.”

We were all required to sign confidentiality agreements so many of the people I spoke to asked to be anonymous or be referred to by an alias.

Amazon raised its warehouse workers’ salary from $15 per hour to $17 per hour from March to May this year during the statewide shelter-in-place mandate brought on by the COVID-19 pandemic. After the shelter-in-place mandate was lifted in California, pay returned to $15.25/hr.

“Being a business major, by raising workers’ pay during the virus lockdown, it has economic implications,” the same former Inland Empire Warehouse worker and SDSU student said. “It might make it tougher for other warehouses and smaller companies to hire people. When Amazon raised their salaries, it made them more of a monopoly.”

An Amazon Software Development Engineer agreed with this insight and believes this could be why Amazon has become so successful.

A former Tracy warehouse worker and San Joaquin Delta College student said the pay decrease after two months of lockdown was proof of Amazon showing no regard for their workers.

“That was like the biggest ‘f–k you’ to the employees because we’re doing a job that nobody wants to do in a pandemic,” she said. “They’re supposedly taking all these precautions to prevent the spread of the virus but we’re basically putting our lives at risk and all our loved ones at risk all for $2 more an hour.”

The same former Tracy warehouse worker found the work humbling but felt like a slave for the corporation after working there for five weeks.

This location implemented virus preventative measures such as requiring every worker to wear a mask while inside, undergo fever screenings at each entrance and practice social distancing during work and breaks.

Despite these measures, this location reported at least 24 cases of COVID-19 and one COVID-19 related death among its workforce as of July 29, according to a current Tracy warehouse worker and Modesto Junior College student. Every worker at the warehouse was notified of each new case and would be individually contacted if they were ever in close proximity to the infected person.

“After they told me about the first case (at my warehouse) I took a day off,” Mount San Jacinto College student and current warehouse worker Rose said. “It’s really nerve-wracking knowing somebody got it and they were just around you. Everywhere I go, not just at my warehouse, people don’t know how to wear masks–they don’t put it over their mouths properly.”

Rose, who asked to be identified by her first name only, is a part-time student and has worked full-time at Amazon on-and-off in three different warehouse locations in Southern California to support herself financially. Her warehouse in San Bernardino had three new cases of the virus over the span of three weeks.  

A current Stockton warehouse worker said their location has 10 cases of the virus as of July 14.

A former Tracy warehouse worker student described her experience with Amazon’s Human Resource department when she feared she may have been exposed to the virus.

“I was with someone who had contracted the virus, my friend, and I took it upon myself to take a temporary leave,” she said. “After I got my results back, I was negative so I was able to return to work. I emailed H.R. describing how I wasn’t at work because of the potential risk, but I still received a termination letter.”

She then went directly to Human Resources in person to show her COVID-19 test results and explain how she had a good reason to miss work. However, they asked her if she had a doctor’s note, describing her condition, and she told them she had her COVID-19 lab test results. Human Resources then said, “it wasn’t good enough.”

Even before the virus, some workers had issues receiving adequate healthcare from injuries sustained on the job.  

Rose sustained an injury her first week working for Amazon a few years ago and described how the medical professionals at the locations she worked at were hired through a for-profit clinic.

“We were working 12-hour shifts that week and I had left early and when I was walking out they have these rubber guards that are supposed to be glued down so they don’t move, but at my building they didn’t take the precaution to glue it down,” Rose said. “My foot got caught in the turnstile while I was walking out and instead of that rubber guard preventing it, my foot got completely smashed. It kind of ruined my arches.”

Rose said Amazon’s response to her injury was more focused on speed rather than the quality of care. 

“They offered me worker’s compensation, but it was a really difficult process,” Rose said. “With Amazon, they go through a for-profit clinic, so the doctors aren’t really focused so much on the healing and recovery of their employees. They’re more focused on just getting them in and out quickly.

The warehouse Rose worked at didn’t allow her to do any physical therapy to help fix her muscle injury and didn’t conduct the required M.R.I. until a month after the injury.

Former Tracy warehouse worker and MJC student Elianna said on her last day, she was feeling light-headed due to her anemia and the nurse at her warehouse told her to go back to work and call her personal doctor later.

“I literally got so mad that I just left because I was so done,” Elianna said.

Rose, who has worked in other warehouses, said Amazon has some of the highest safety standards among warehouse jobs.

However, other workers said they felt the conditions weren’t as safe as they could be.

“The conditions were so different from my past jobs,” Elianna said. “I thought they were going to be so much better compared to what they were telling us in orientation in terms of conditions and breaks. In the video, it seemed like we were going to get more training, but we didn’t. It was just two days.

Inside the warehouse, Amazon associates could voice their opinion on the “Voice of the Associate” whiteboard. Comments seen here include “Safety is not Amazon’s #1 priority or it would be fixed” and “Please be transparent about the # of Covid cases!!!” (Photo provided by Tracy Warehouse Worker.)

According to Rose, Amazon specifically overworks their employees to an extremely unhealthy point and other workers agreed with this.

“Every single one of them looked like they wanted to die,” a former Tracy warehouse worker and SJDC student said.

Both Rose and the former Tracy warehouse worker mentioned how they noticed their coworkers seemed depressed and most turned to alcohol or drugs to cope.

“Everyone I know that works there is either an alcoholic, depressed or a drug addict,” Rose said. “I don’t think this is a common thing among other warehouses. I think it’s just with Amazon because they make us work 10-hour shifts and 12-hour overtime days.”

Food in the break rooms at Amazon is not free for workers but vending machines at Amazon provide workers with free over-the-counter painkillers such as Ibuprofen and Advil.

“For how hard we work, that stuff in the breakroom should’ve been free or cost a lot less,” Eliana said. “They were overpriced. With the painkiller vending machines, I don’t know how I feel about that because Amazon doesn’t really check if they’re hiring drug addicts and that could be enabling them.”

The Amazon warehouse job application said a urine drug test would be required, but I, along with some of the other workers I spoke to, never took one. 

Additionally, I was told if I wanted to be hired on as a full-time associate, I would be required to undergo a mouth-swab drug test. 

Most of the workers I interviewed lasted about three to five weeks working in an Amazon warehouse and the Amazon Software Engineer Programmer said he noticed quick turnover at his level in Amazon’s organization too. He quit after only a year.

While Amazon has created jobs and stimulated the economy during their precipitous rise, its warehouse conditions still exploit many workers and haven’t significantly improved over the years.

Many of the workers agreed that the pay and consistent hours were the best part of the job but they didn’t see themselves working there forever.

 

Catlan Nguyen is a senior studying Journalism.

The views and opinions expressed in this article do not necessarily reflect those of The Daily Aztec. 

Amazon raising hourly pay for warehouse and delivery workers

Amazon raising hourly pay for warehouse and delivery workers | CNN Business

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Amazon on Wednesday said it is raising the average starting pay for its warehouse workers and delivery drivers to more than $19 an hour, up from $18 previously, at a time when union pushes continue to spread across several of its facilities.

With the increase, which takes effect next month, Amazon’s frontline employees in the United States will earn between $16 and $26 per hour depending on their position and location in the country, the company said.

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Sarah Reingewirtz/MediaNews Group/Los Angeles Daily News/Getty Images

It’s not just money. Unions are fighting for better schedules, safety and work conditions

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Amazon is investing nearly $1 billion in the pay increase and other worker benefits, according to the company.

The announcement comes ahead of the busy holiday season for the e-commerce giant, and as rising inflation has more broadly been eroding Americans’ take-home pay.

The moves also come as Amazon has confronted labor organizing efforts at multiple warehouses, much of which was borne out of workers’ frustration with how the company treated them during the pandemic as well as increased national attention to racial justice and equity.

Workers at a warehouse in Staten Island, New York, made history earlier this year when they voted to form the company’s first US labor union. Another union election at an Amazon facility near Albany, New York, is set to take place next month. These workers are seeking to unionize with the same grassroots worker group, Amazon Labor Union, that succeeded in Staten Island.

Through organizing efforts, Amazon workers have been seeking higher wages, job security, improved conditions at facilities and to have more of a voice in their workplace.

In addition to the wage increase, the company said Wednesday that it is expanding its pay access program, dubbed Anytime Pay, to all employees across its US operations. The program provides Amazon employees access to up to 70% of their eligible earned pay whenever they choose during the month, and without fees. Previously, most Amazon employees received their paychecks once or twice monthly.

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What’s it like to work at an Amazon distribution center? Pay, benefits, stress

Syracuse, N. Y. — A thousand people could be going to work next year in a gigantic distribution center proposed in the Syracuse suburb of Clay.

What will it be like to work there?

That’s hard to say for sure, but if the facility is for Amazon — as experts say it must be — it is possible to get a good idea what it would be like to work in the nearly 4 million-square-foot facility.

Critics of Amazon, including some former employees, question the quality of the jobs. They paint a picture of a high-stress workplace where workers are constantly monitored and required to meet demanding production quotas that leave little time even for bathroom breaks.

A woman who worked at Amazon’s fulfillment center on Staten Island for a month (until she quit) told the New York Post recently that the place was a “cult-like” sweatshop.

“At Amazon, you were surrounded by bots, and they were treated better than the humans,” she said.

On the other hand, it’s a full-time job. The pay at Amazon warehouses exceeds that of many low-wage occupations and comes with a full range of benefits.

The jobs can provide gainful employment for people who lack the college degrees or technical skills sought by many employers and who have not really benefited from the nation’s strong economy.

“Amazon is proud to provide a safe, quality work environment in which associates are the heart and soul of our operations,” company spokesperson Rachael Lighty told Syracuse.com | The Post-Standard in a statement.

“We believe so strongly in the environment provided for fulfillment center employees, including our safety culture, that we offer public tours where anyone can come see for themselves one of our sites and its working conditions firsthand.”

For all the criticism around the country, Amazon has a ready defense: People want its jobs.

The company continues to automate the operation of its warehouses. The Clay center — which would be the company’s biggest facility anywhere — and the Central New York workforce’s response to it will be the ultimate test of that progress.

Most jobs at Amazon warehouses are those of pickers and packers. Pickers pull merchandise off storage shelves and place them in bins, then put the bins on conveyor belts to be taken to the packers. The packers package up the products, slap a label on them and put them on another conveyor belt to be taken to a waiting truck.

Emily Guendelsberger, a journalist, took a pre-Christmas job at Amazon in 2015 after the newspaper she worked for in Philadelphia closed. She lasted a month. But before she quit, it gave her enough experience to write one of the few first-hand accounts of what it’s like to work in an Amazon warehouse.

At first, she said, she got a certain pleasure from all the running around she was doing as a “picker” at the 25-acre Amazon fulfillment center (Amazon’s name for its warehouses) outside Louisville, Kentucky.

A GPS-enabled, hand-held scanner would tell her what items to pull off the shelves, where to find them and then begin a countdown of the time she was allowed to complete the task. She would place the items in a yellow bin, known as a “tote,” that she would push around with her.

When a bin was two-thirds full, she would push it to the nearest conveyor belt and “send it gliding off to parts unknown, then start a new one,” Guendelsberger wrote in her 2019 book, “On The Clock.”

“All day, I’m charmed that my scanner thanks me every time I drop a yellow tote off at the conveyor belt,” she said. “Watching it sail off into the distance gives me a weird feeling of satisfaction, like I really am helping customers fulfill their dreams.”

As the days wore on, though, her feelings changed. A step counter she attached to her shoelaces showed she was walking up to 15 miles a day at the gigantic warehouse. Guendelsberger described a “stabbing pain” in her swollen feet that “spread up through my legs and hips.”

“Every time the scanner has me squat down to get something from a low drawer, it’s a little harder to force myself back up to standing.”

Amazon employs a point system to decide who keeps a job. Workers are given points for, say, being late to work without an approved exception, failing to show up for work or leaving work before the shift ends, or coming back from a break even a minute late.

“You have six points: if you’re at six points, your assignment with Amazon will end,” a trainer told Guendelsberger, according to her book. “Try to keep your points low – that way you will have flexibility in case of an emergency.”

Amazon responded by saying Guendelsberger only worked about 11 days and her book was not an accurate portrayal of working conditions.

“We are proud of our safe workplaces and her allegations are demeaning to our passionate employees,” the company told the New York Post.

Other critics say Amazon sets unreasonably high production quotas for its warehouse workers, creating constant stress.

Amazon keeps track of how long it takes pickers to pull items from shelves and put them on a bin. Workers who fail to meet the rates set by the company to pull items risk losing their jobs. That puts a lot of mental and physical pressure on workers, who must worry about taking too much time on breaks, such as trips to the bathroom, Guendelsberger said.

The warehouse work was so stressful, she said, that Amazon installed vending machines with free over-the-counter pain medications, like ibuprofen, for employees to cut down on the lines of workers outside the facility’s AMCARE (nurse’s) office.

“They have very demanding production lines and a lack of breaks,” said Patricia Campos-Medina, extension associate and co-director of the Union Leadership Institute at Cornell University. “There’s a lot of monitoring.”

Lighty, the Amazon spokesperson, said employee performance is measured and evaluated over a long period “as we know that a variety of things could impact the ability to meet expectations in any given day or hour.”

“We support people who are not performing to the levels expected with dedicated coaching to help them improve,” she said.

She said employees are required to take breaks throughout their shift.

“Amazon associates work four days on, three days off, 10-hour shifts with scheduled breaks throughout the day — either two 30-minute breaks or one 30-minute break and two 15-minute breaks,” she said. “However, employees may take short breaks, which include breaks to use the bathroom, grab a drink, or speak with managers, at any time throughout the day — all of which are paid.”

She said there are multiple bathrooms on each floor of its fulfillment centers, as well as multiple break rooms or break areas with seating, vending machines, refrigerators, microwaves and entertainment or leisure activities such as TVs and games such as basketball or foosball tables.

“Simply put, people would not want to work for Amazon if our working conditions truly were as our critics portray them to be in this period of record low unemployment and plentiful job opportunities,” Lighty said. “But 300,000-plus people choose to work for Amazon in hourly roles. In fact, the No. 1 recruiting arm for Amazon is our associates.

It is unlikely that the conditions described at other Amazon facilities would be the same as those at the distribution center in Clay, should it be operated by Amazon.

Rendering shows a proposed five-story, nearly 3.8-million-square-foot distribution center off Morgan Road in Clay, New York. Langan EngineeringLangan Engineering

Trammell Crow told town officials the Clay facility will be highly automated, with a complex system of conveyors bringing products in and out of the building, and up and down its five floors.

Amazon has been investing heavily to automate as much of its warehouse operations as possible, with robots increasingly handling tasks once done by people.

Video from inside an Amazon fulfillment center that opened on Staten Island last year shows robots, not humans, doing most of the running around.

The New York Committee for Occupational Safety and Health, a union-backed workers’ rights group, said in a recent report that it found from interviewing 145 employees at Amazon’s Staten Island center that workers experience “harmful working conditions and a workplace culture that prioritizes line speeds over human safety.

Amazon called the organization’s report “false” and “misleading” and said it was based on interviews with less than 3% of the center’s 4,500 employees.

Reveal, from The Center for Investigative Reporting, reported in November that Amazon’s obsession with speed has turned its warehouses into “injury mills.”

It said internal injury records from 23 of the company’s 110 fulfillment centers nationwide showed that the rate of serious injuries for those facilities was more than double the national average for the warehousing industry: 9.6 serious injuries per 100 full-time workers in 2018, compared with an industry average that year of 4.

Amazon told the news site that Amazon’s injury rates are high because it is more aggressive than many other companies about recording worker injuries and cautious about allowing injured workers to return to work before they are ready.

Lighty said the company provided more than a million hours of safety training to employees and invested more than $55 million on safety improvement projects across the U. S. in 2018 and invested more than $61 million in safety projects in 2019.

“Operational meetings, new hire orientation, process training, and new process development begin with safety and have safety metrics and audits integrated within each program,” she said.

Onondaga County Executive Ryan McMahon, who has supported Trammell Crow’s plans to build in Clay, declined through a spokesman to talk about the working conditions at the facility because no tenant has been announced yet.

“It would literally be pure speculation at this point,” said the county executive spokesman, Justin Sayles.

He added that, whoever the tenant turns out to be, it will be required to abide by New York’s “robust” labor laws.

Amazon’s 750,000 U.S. workers are not unionized. Campos-Medina, the Cornell labor expert, said Amazon is good at convincing workers they are better off without a union.

“They’re very anti-union,” she said. “It’s part philosophical: ‘We are family. Amazon takes care of you. You do well, we do well.’”

Zachary Lerner, director of labor organizing for New York Communities for Change, said high employee turnover makes it difficult to get Amazon workers to join a union.

“We’ve seen tons of workers who only last a few weeks,” Lerner said.

The community organization, though not a labor union, has been working with employees at Amazon’s Staten Island facility to demand better working conditions.

Members of Workers United, an SEIU (Service Employees International Union) affiliate, hold a rally outside the Amazon fulfillment center in Robbinsville, New Jersey, on Dec. 18, 2018, calling for safer and better working conditions.Michael Mancuso | NJ Advance Media for NJ.com

Unions have not given up trying to organize Amazon workers. Three big ones — the Teamsters, the United Food & Commercial Workers Union, and the Retail, Wholesale and Department Store Union – are talking to Amazon workers, according to media reports.

A handful of Amazon workers went on strike on Prime Day in July at a fulfillment center in Shakopee, Minnesota. It was the first strike by U.S. workers during the company’s annual sales events that started five years ago, and one of several protests in the U.S. in the past year, CNBC reported.

Ann Marie Taliercio, president of the Central New York Area Labor Federation, said the alliance will seek to represent the workers who build the Clay distribution center and those who work there after it is built.

“We’re all hoping we have a friendly face on the other side of the table, whoever the company is,” Taliercio said.

Under political and economic pressure to raise the pay for its employees, Amazon in late 2018 announced it would pay its U.S. workers a minimum of $15 an hour, which is more than what many low-wage occupations pay.

That’s close to the wage that Trammell Crow said most workers at the Clay distribution center will be paid. Of the 1,000 jobs at the facility, 900 will be paid at a rate of $30,000 a year for full-time workers, according to the company. That comes to $14. 40 an hour. (The remaining 100 workers will make from $33,000 to $60,000 a year.)

The current minimum wage in Upstate New York rose to $11.80 at the end of 2019 and is scheduled to go to $12.50 at the end of 2020 and eventually to $15. So, the pay at the Clay distribution center will, at least initially, exceed minimum wage.

On top of the $15 minimum wage, Lighty said Amazon offers full-time employees comprehensive benefits including full medical, vision and dental insurance, as well as a 401(k) retirement plan with a 50% company match “starting on Day One.”

In addition, she said the company offers up to 20 weeks of maternal and parental paid leave and has pledged to invest more than $700 million to provide “upskilling training” for 100,000 U.S. employees for in-demand jobs, even outside the company.

“Programs will help Amazonians from all backgrounds access training to move into highly skilled roles across the company’s corporate offices, tech hubs, fulfillment centers, retail stores and transportation network, or pursue career paths outside of Amazon,” she said.

Employees earn paid time off and receive six company paid holidays a year.

The number of vacation days are accrued on a per pay-period basis and depend on whether a worker is part time or full time. Full-time workers, for example, accrue a week’s vacation after one year and two weeks after two years of working for Amazon. After six years, they get three weeks of vacation.

Amazon says it grants paid sick time based on local, city and state ordinances.

Interested in working for Amazon? The jobs page on the company’s website is a good place to start. It lets you search for available jobs by location and then apply online.

There are no jobs listed for the Syracuse area now. If Amazon leases the Clay facility as many expect, jobs at the center will likely begin to show up on the company’s website a few months before the facility opens.

Construction of the enormous facility is expected to start this spring and be completed in the fall of 2021.

Rick Moriarty covers business news and consumer issues. Have a question or news tip? Contact him anytime: Email | Twitter | Facebook | 315-470-3148

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Amazon Warehouse Worker | What Do They Really Do?

What Do People Think You Do?

A lot of people believe that I am just a warehouse worker. They think that this includes everything done in a warehouse (which a lot of people are unsure about), they think that warehouse workers just pack boxes and ship them to people from the big warehouses like Amazon for example.

A lot of misconceptions I get from people come from the fact that they think I do everything all in one, a lot of questions I get are “Do you pack a lot of boxes”, “Is it hard to find the items for people?”, or “Do the items come quick at you from the conveyor belt?”. With the last question in mind some people think that I also just stand in one spot and wait for items to come to me from the conveyor just so I can pack them and load them into a truck.

What Do You Really Do?

What I do is a little complicated in the beginning due to the week of training you need with a couple of other associates, but after this week worth of training it gets to be pretty simple. What I do for a living is considered a Stow associate in the Amazon warehouse.

This means when I go into work I go to my start up for about 5-10 minutes everyday and the managers go over what the goal for the day is and where everyone is going to be in the warehouse (level 1, level 2, or level 3 going up different floors based on levels). After us associates find out where we are going to be for the day (or I should say night because I work the night shift), we go to the location described by our managers and we find a drop zone with our scanners to find big carts called u-boats with a bunch of totes filled with items sold in the Amazon warehouse.

After we find this location we use our scanner to scan into the drop zone pretty much so Amazon knows where we are in the warehouse and we get one of these big u-boats filled with totes and scan all of the totes on that u-boat. When we get our specific u-boat of our choosing we take this cart to a location also of our choosing throughout all of the shelves (that kind of look like a really huge grocery store) and find a good place to stow all of these items. This means we scan one of the totes on our cart and pick out items one at a time in that tote and find a good place on the shelves for that item. When we find the perfect spot for the item we scan that shelve this is stowing the item! after this happens it means we put the item in a specific spot in the warehouse which is pretty cool because as soon as we scan that item into the shelf (or “stow” it) it appears on the Amazon.com website for people like you and I to buy.

After we buy that item another job called a picker is to receive that item from the place I stowed it and get it to put on a conveyor to send down to the packers for them to pack it and send it to the shipping dock, Isn’t that a pretty cool job?

After I stow all of the items in my tote on my u-boat I simply pick another tote on that u-boat to stow the rest of the items in the shelves, after all of the items in every tote are stowed onto the shelves I end my session on my scanner with that u-boat and I scan into another drop zone and get another u-boat to start the process over again.

This is what I do night to night at my job at the Amazon Warehouse.

A Day In The Life

A day (or night) in the life of a Stow associate for Amazon goes as follows. I get to work around 5:50 p.m. in the evening to get ready to start my shift at 6:00 p.m. I scan into the warehouse gates with my badge around my neck so they know I am supposed to be there, I get to my time clock at about 5:55 p.m. and scan that to clock in and start my work night. I walk to the startup location and get my scanner and my gloves on, while watching start up and going through the safety stretches with my managers I log into my scanner and put in the couple codes it takes for Stow associates to get to the drop zone screen on the scanner. As soon as start up is over and I find out where we are supposed to be stowing for the night and hear the goals and news for the night I start walking to our specified location. When I get to this location I scan the closest drop zone to that location and pick out one of the carts I am going to stow until it is empty. I take this cart to one of the big shelves throughout that floor on the warehouse of my choosing, I scan into one of the totes on that cart and I start putting and scanning all of the items in that tote onto the shelves. I do this with quality and efficiency in my mind because that is what Amazon Warehouse expects of their associates I make sure I get all of these items done in a timely manner and with the best quality I can (meaning not overhanging items in the shelves, not over stowing items on a certain shelf, and not putting similar items together). After doing this for awhile 8:30 p.m. comes fast this is when I get my 15 minute paid break, this break is “scan to scan” meaning I scan my last item at 8:30 p.m. and my break starts for 15 minutes I can go to my car and try to eat or get my phone and talk to my friends or even go to the break room. by 8:45 p.m. I have to have another item scanned into a shelf on my scanner or I will get talked to by a manager so it really only seems like a 10 minute break. After this break I go back to stowing more items from the u-boat carts until 10:55 p.m. this is when my lunch starts I have to clock out on the clock to start my 30 minute lunch and afterwards at 11:25 p.m. I have to clock back in, this is an unpaid lunch. After lunch is over I go back to start up to listen to our final check in with our managers to see how we are all doing towards our nightly goal and stretch for the final time. This is the last time I pretty much see people for the rest of the night then I go back to stowing in the same location until 2:00 a.m. when I get my final paid 15 minute break for the night, same thing applies for this 15 minute break it is a “scan to scan” break and then I go right back to work. I stow for this last 2 hours and 15 minutes until 4:25 a.m. where I take the last 5 minutes of my night to drop the rest of my carts that I still may have at another drop zone, end my session and log out of the scanner, and finally clock out on the clock and go home, this is a night in the life as a Stow associate in the Amazon Warehouse.

What’s The Average Income?

The average income varies every year but right now it is 15.25$ an hour, there is a lot of overtime opportunities with time and a half as well.

What Education If Any Is Needed?

There is no education requirement to get into the Amazon Warehouse, the only requirement is you must be 18 or older. It is beneficial to have your high school diploma at the very least it will boost your application in Amazon but it is not a requirement.

Something Important To Know

There are a few important things people should consider before getting into my profession. One of those things are Amazon is very serious about their quality and their efficiency, they can tell how many items you scan an hour on your scanner and they can certainly tell how good of quality it is when you do it, if you can’t meet their lowest standard of quality and efficiency after training and a grace period they will have no reason to keep you and will fire you quickly.

Another important thing to know is it is a very physical job but the mind comes into play a lot in the job, not really seeing or talking to many people in a 10 or 12 hour day can really do a lot to the mind especially for certain people so prepare for that before thinking of this job.

Another thing to consider is there is a peak season from the beginning of November until the end of December this means that the work load is a lot more than the rest of the year and you must start working 5 days worth of 12 hour shifts instead of 4 days worth of 10 hour shifts.

One last thing to consider is there are 2 types of ways to work for Amazon, there is seasonal throughout this peak season mentioned and there is direct hire through Amazon themselves, peak season workers get paid a little more but get let go at the end of the peak season, you also get different pay based on working night shift or day shift (night shift is more) and working weekends or not working weekends (working weekends gets a little more as well).

If these things aren’t a deal breaker for you Amazon Warehouse is a wonderful place to work, if you end up working seasonally for the peak season you get paid more but laid off at the end of peak season and if you end up working directly for Amazon themselves you get paid vacation and benefits like health insurance and the choice between vision and dental benefits.

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Inside Amazon’s Employment Machine – The New York Times

When the coronavirus shut down New York last spring, many residents came to rely on a colossal building they had never heard of: JFK8, Amazon’s only fulfillment center in America’s largest city.

What happened inside shows how Jeff Bezos created the workplace of the future and pulled off the impossible during the pandemic — but also reveals what’s standing in the way of his promise to do better by his employees.

The Manager
An ambitious leader, Traci Weishalla saw the crisis as both a mission and an opportunity.

The Objector
Derrick Palmer was a strong frontline performer but lost trust in the company.

The Missing Worker
After Alberto Castillo fell severely ill, his wife wondered if Amazon had fully registered what happened.

The Data Leader
Paul Stroup, studying the warehouse work force from headquarters, wanted to improve conditions for employees.

The Amazon That Customers Don’t See

Each year, hundreds of thousands of workers churn through a vast mechanism that hires and monitors, disciplines and fires. Amid the pandemic, the already strained system lurched.

Amessé Photography; Sarah Blesener for The New York Times; Ruth Fremson/The New York Times; Chang W. Lee/The New York Times

Last September, Ann Castillo saw an email from Amazon that made no sense. Her husband had worked for the company for five years, most recently at the supersize warehouse on Staten Island that served as the retailer’s critical pipeline to New York City. Now it wanted him back on the night shift.

“We notified your manager and H.R. about your return to work on Oct. 1, 2020,” the message said.

Ms. Castillo was incredulous. While working mandatory overtime in the spring, her 42-year-old husband, Alberto, had been among the first wave of employees at the site to test positive for the coronavirus. Ravaged by fevers and infections, he suffered extensive brain damage. On tests of responsiveness, Ms. Castillo said, “his score was almost nothing.”

Mr. Castillo with his wife, Ann, and their children.via Castillo family

For months, Ms. Castillo, a polite, get-it-done physical therapist, had been alerting the company that her husband, who had been proud to work for the retail giant, was severely ill. The responses were disjointed and confusing. Emails and calls to Amazon’s automated systems often dead-ended. The company’s benefits were generous, but she had been left panicking as disability payments mysteriously halted. She managed to speak to several human resources workers, one of whom reinstated the payments, but after that, the dialogue mostly reverted to phone trees, auto-replies and voice mail messages on her husband’s phone asking if he was coming back.

The return-to-work summons deepened her suspicion that Amazon didn’t fully register his situation. “Haven’t they kept track of what happened to him?” she said. She wanted to ask the company: “Are your workers disposable? Can you just replace them?”

Mr. Castillo’s workplace, the only Amazon fulfillment center in America’s largest city, was achieving the impossible during the pandemic. With New York’s classic industries suffering mass collapse, the warehouse, called JFK8, absorbed hotel workers, actors, bartenders and dancers, paying nearly $18 an hour. Driven by a new sense of mission to serve customers afraid to shop in person, JFK8 helped Amazon smash shipping records, reach stratospheric sales and book the equivalent of the previous three years’ profits rolled into one.

That success, speed and agility were possible because Amazon and its founder, Jeff Bezos, had pioneered new ways of mass-managing people through technology, relying on a maze of systems that minimized human contact to grow unconstrained.

But the company was faltering in ways outsiders could not see, according to a New York Times examination of JFK8 over the last year.

In contrast to its precise, sophisticated processing of packages, Amazon’s model for managing people — heavily reliant on metrics, apps and chatbots — was uneven and strained even before the coronavirus arrived, with employees often having to act as their own caseworkers, interviews and records show. Amid the pandemic, Amazon’s system burned through workers, resulted in inadvertent firings and stalled benefits, and impeded communication, casting a shadow over a business success story for the ages.

Amazon took steps unprecedented at the company to offer leniency, but then at times contradicted or ended them. Workers like Mr. Castillo at JFK8 were told to take as much unpaid time off as they needed, then hit with mandatory overtime. When Amazon offered employees flexible personal leaves, the system handling them jammed, issuing a blizzard of job-abandonment notices to workers and sending staff scrambling to save them, according to human resources and warehouse employees.

After absences initially soared and disrupted shipping, Amazon left employees mostly in the dark about the toll of the virus. The company did not tell workers at JFK8 or other warehouses the number of cases, causing them to worry whether notifications about “individuals” testing positive meant two or 22. While Amazon said publicly that it was disclosing confirmed cases to health officials, New York City records show no reported cases until November. The company and city officials dispute what happened.

Amazon continued to track every minute of most warehouse workers’ shifts, from how fast they packed merchandise to how long they paused — the kind of monitoring that spurred a failed unionization drive led by frustrated Black employees at an Alabama warehouse this spring. If productivity flagged, Amazon’s computers assumed the worker was to blame. Early in the pandemic, the online retailer paused its firing of employees for low output, but that change was not announced clearly at JFK8, so some workers still feared that moving too slowly would cost them their livelihoods.

“It is very important that area managers understand that associates are more than just numbers,” an employee wrote on JFK8’s internal feedback board last fall, adding: “We are human beings. We are not tools used to make their daily/weekly goals and rates.”

The company touted breathtaking job-creation numbers: From July to October 2020 alone, it scooped up 350,000 new workers, more than the population of St. Louis. Many recruits — hired through a computer screening, with little conversation or vetting — lasted just days or weeks.

Even before the pandemic, previously unreported data shows, Amazon lost about 3 percent of its hourly associates each week, meaning the turnover among its work force was roughly 150 percent a year. That rate, almost double that of the retail and logistics industries, has made some executives worry about running out of workers across America.

In documenting the untold story of how the pandemic exposed the power and peril of Amazon’s employment system, reporters interviewed nearly 200 current and former employees, from new hires at the JFK8 bus stop to back-office workers overseas to managers on Staten Island and in Seattle. The Times also reviewed company documents, legal filings and government records, as well as posts from warehouse feedback boards that served as a real-time ticker of worker concerns.

Source: New York City Department of Information Technology and Telecommunications

This April, Mr. Bezos said he was proud of the company’s work culture, the “achievable” productivity goals, the pay and benefits. In interviews, the head of human resources for warehouses and the general manager of JFK8 said that the company prioritized employee welfare, noted that it had expanded its H. R. staff and cited internal surveys showing high worker satisfaction. Some managers from JFK8 and beyond described building deep relationships with their teams.

Amazon acknowledged some issues with inadvertent firings, loss of benefits, job abandonment notices and leaves, but declined to disclose how many people were affected. Kelly Nantel, a spokeswoman, suggested that those problems and some others chronicled in this article were outliers.

Ofori Agboka, the H.R. leader, noted that social distancing and masking had made it harder to engage employees in personal ways during the pandemic. Still, he said, “98 percent of everything’s going great — people are having the right experiences,” getting the help they need when they want it.

But several former executives who helped design Amazon’s systems, and still call themselves admirers of the company, said the high turnover, pressure over productivity and consequences of scaling up have become too critical to ignore. The company has not ambitiously addressed those issues, said Paul Stroup, who until recently led corporate teams devoted to understanding warehouse workers.

“Amazon can solve pretty much any problem it puts its mind behind,” he said in an interview. The human resources division, though, had nowhere near the focus, rigor and investment of Amazon’s logistical operations, where he had previously worked. “It felt like I was in a different company,” he said.

David Niekerk, a former Amazon vice president who built the warehouse human resources operations, said that some problems stemmed from ideas the company had developed when it was much smaller. Mr. Bezos did not want an entrenched work force, calling it “a march to mediocrity,” Mr. Niekerk recalled, and saw low-skilled jobs as relatively short-term. As Amazon rapidly grew, Mr. Niekerk said, its policies were harder to implement with fairness and care. “It is just a numbers game in many ways,” he said. “The culture gets lost.

Even Mr. Bezos, in his final lap as chief executive of the company he created, is now making startling concessions about the system he invented. In a recent letter to shareholders, he said the union effort showed that “we need a better vision for how we create value for employees — a vision for their success.”

“We have always wanted to be Earth’s most customer-centric company,” he wrote. Now, he added, “we are going to be Earth’s best employer and Earth’s safest place to work.”

Amazon is also on pace to become the nation’s largest private employer within a year or two, as it continues expanding. About a million people in the United States, most of them hourly workers, now rely on the company’s wages and benefits. Many describe the job as rewarding. Adama Ndoye had supported her family on her JFK8 pay while attending college remotely. “Lights on, food, clothes, everything,” she said. Dawn George, a chef, said she was grateful to JFK8 for taking her in after hotel kitchen jobs disappeared last spring. “I’m willing to work my socks off just for an hourly income,” she said.

Some admire Amazon’s ambition. “It was like being a pitcher on a team that had a game every night,” said Dan Cavagnaro, who started at JFK8 when it opened in 2018 and worked with Mr. Castillo.

Dan Cavagnaro, who was enthusiastic about his job at JFK8, was fired in error.Sarah Blesener for The New York Times

But Mr. Cavagnaro was mistakenly fired in July while trying to return from leave, and could not reach anyone to help.

“Please note the following,” he wrote in his final, unanswered email plea. “I WISH TO REMAIN EMPLOYED WITH AMAZON.”

JFK8’s thousands of workers cycle in and out nearly 24 hours a day.Dave Sanders for The New York Times

‘Like a Ghost Town’

In late March 2020, Traci Weishalla walked the length of JFK8, forgoing the fluorescent vest that marked her as a manager. She wanted an unfiltered look at what she would soon be helping to oversee: a warehouse the size of 15 football fields, serving America’s largest metropolis just as it was becoming the national epicenter of the pandemic.

The noise, from conveyor belts whipping around packages, was like the roar of an oncoming subway train. Built to conquer the most lucrative market in the country, the facility ran almost 24 hours a day, seven days a week.

Ms. Weishalla had helped open the warehouse a year and a half earlier, and now — as homebound customers across the nation clamored for thermometers, disinfectant and puzzles — she saw opportunity and purpose in her return as assistant general manager. For an organization that dealt in logistical miracles, the coronavirus was just another obstacle to overcome, she said.

“That’s what we do,” Ms. Weishalla, 38, explained later. “We work to figure out the impossible problems.”

Overtime Notifications

JFK8 announced workers would have mandatory extra time, or M.E.T. in March, a message in direct conflict with its policy of unlimited unpaid time off during this period.
  • March 18, 2020

    Hello Amazonians This is a reminder that All Departments will be on MET For the week of March 22nd. More than ever our customers are relying on us. Please utilize A to Z to check your schedule. Also don’t forget to report ALL absences, so that we can make sure your time is documented correctly and there are no issues.

But Amazon’s mighty system was lurching. Semi trucks sat at warehouses around the country, without enough workers to unload them. Customers discovered that items the company had deemed nonessential might take a month to arrive — an eternity for a business that had routinely delivered within two days.

One critical reason: Warehouse laborers were not showing up.

Delays Plagued Deliveries to Customers in New York City

With the warehouses short-staffed and the company prioritizing essential items, Amazon’s typically fast deliveries took longer to reach customers. In April 2020, 28% of Amazon packages took more than a week to arrive.

Source: Rakuten Intelligence

To lure them back, Amazon offered a temporary $2-an-hour raise, double pay for overtime and, for the first time, unlimited unpaid time off. Executives thought that workers should be able to stay home without fear of being fired, and that with greater flexibility, some might still come in for part of a shift, according to two people familiar with the decision. (Like some other senior leaders in this article, they spoke on the condition of anonymity because they were not authorized to comment.)

“We work to figure out the impossible problems,” Ms. Weishalla said.Amessé Photography

Across the country, almost a third of Amazon’s 500,000 workers were staying home. Some new hires abandoned jobs before they even began, according to former recruiters. JFK8 “was like a ghost town,” recalled Arthur Turner, a worker who remained.

Even Alberto Castillo considered staying home. The numbers on the news were unfathomable: at least 20,000 New Yorkers already infected, city hospitals jammed, as many as 1.7 million deaths projected nationwide.

But this was no time to go without his income: The Castillos, immigrants from the Philippines, yearned to buy a house. He worked nights, troubleshooting and training with gentle mastery, frequent jokes and “Star Wars” references, colleagues said, and he had just applied for a promotion.

JFK8 was also giving contradictory instructions: Despite Amazon’s promise of unpaid time off, workers were alerted that every department would be on mandatory overtime.

When Mr. Castillo arrived on March 24, he heard the warehouse had its first positive case. He messaged his boss, who replied, “Yes, forgot to bring that up,” and added that everyone who worked with the employee had been notified. Mr. Castillo called his wife to discuss whether to head home. They decided he would finish out his shift.

On the dawn drive back to New Jersey, his throat began itching.

Chris Smalls led a protest in March 2020 that attracted national attention.Spencer Platt/Getty Images

Organized Labor

That morning, two workers drove in the opposite direction, beelined to JFK8’s break room and told dozens of colleagues: The virus had breached the warehouse, Amazon could not be trusted to tell them the truth and the facility should be shut down.

Derrick Palmer and Chris Smalls, Amazon teammates and best friends, weren’t part of any formal effort. Their employer considered unionization a dire threat, and had even backed out of building a second headquarters in New York in part over potential labor-organizing plans. A retail workers’ union had once boldly declared that JFK8 would become the first unionized Amazon warehouse in the country, but the effort had died.

Both men had been at Amazon since 2015 and knew the company from the lowest rungs. Mr. Palmer, then 31, was observant and deliberate, so fit that he often headed to the gym after a 10-hour shift. After dropping out of community college, he worked in a string of warehouses, joined Amazon and was now a “picker” at JFK8, pulling products off robotic shelves. He often produced top numbers on the software that tracked productivity, and had been selected to train others and help open a warehouse in Illinois.

He also felt let down, believing that Amazon’s towering success didn’t accrue to workers like him. Employees felt managed largely by app, algorithm and strict but poorly explained rules, he said. When he met Ms. Weishalla at a 2019 session for workers to share feedback, he said, he requested more human interaction from management and told her he aspired to a job like hers. But he saw no changes. “If we go beyond the requirements, there’s no reward,” he said in an interview.

After five years at Amazon, Mr. Palmer felt the company’s success did not accrue to workers like him.Sarah Blesener for The New York Times

When Mr. Palmer last sought a promotion, in early 2020, he was among 382 people who applied for the position. Though he didn’t know it, the odds were steep by design, an outgrowth of Mr. Bezos’ management philosophies.

Amazon intentionally limited upward mobility for hourly workers, said Mr. Niekerk, the former H.R. vice president who retired in 2016 after nearly 17 years at the company. Dave Clark, then head of operations, had shot down his proposal around 2014 to create more leadership roles for hourly employees, similar to noncommissioned officers in the military, he recalled.

Instead, Mr. Clark, who is now chief executive of Amazon’s consumer business, wanted to double down on hiring “wicked smart” frontline managers straight out of college, Mr. Niekerk said. By contrast, more than 75 percent of managers in Walmart’s U.S. stores started as hourly employees. Following a pattern across Amazon, JFK8 promoted 220 people last year among its more than 5,000 employees, a rate that is less than half of Walmart’s.

Amazon’s founder didn’t want hourly workers to stick around for long, viewing “a large, disgruntled” work force as a threat, Mr. Niekerk recalled. Company data showed that most employees became less eager over time, he said, and Mr. Bezos believed that people were inherently lazy. “What he would say is that our nature as humans is to expend as little energy as possible to get what we want or need.” That conviction was embedded throughout the business, from the ease of instant ordering to the pervasive use of data to get the most out of employees.

So guaranteed wage increases stopped after three years, and Amazon provided incentives for low-skilled employees to leave. Every year, Mr. Palmer saw signs go up offering associates thousands of dollars to resign, and as he entered JFK8 each morning, he passed a classroom for free courses to train them in other fields.

Mr. Agboka, the H.R. leader, said while the company offered training and careers at Amazon to those interested, it was proud to also provide people short-term employment for the “seasons and periods of time” they need.

As the virus arrived at JFK8, Mr. Palmer worried about how Amazon would protect and communicate with workers. Notification about the warehouse’s first positive case had been uneven. A colleague working near Mr. Smalls had appeared sick, her eyes bloodshot as she struggled through her shift.

The two men saw only one solution: for JFK8 to pause, clean and reassess, as an Amazon facility in Queens had briefly done. Unpaid leave wasn’t enough, they said — a company run by the richest man on earth shouldn’t force workers to choose between safety and a paycheck.

Mr. Palmer invited dozens of workers to share concerns on an Instagram chat.

“This is why my ass been staying home,” one wrote.

“Health before wealth honestly, kiss your loved ones daily,” another replied.

“Are you guys actually just picking essential items?” one asked, referring to Amazon’s early-pandemic efforts to ship only necessary merchandise.

“Man, I’m stowing dildos,” another responded.

Nearly all the workers in the group were Black, like Mr. Palmer and Mr. Smalls, or Latino. So were more than 60 percent of associates at JFK8, according to internal Amazon records from 2019. Management, the documents show, was more than 70 percent white or Asian. Black associates at JFK8 were almost 50 percent more likely to be fired — whether for productivity, misconduct, or not showing up for work — than their white peers, the records show. (Amazon said it could not confirm the data without knowing more specifics about its source.)

Workers of Color Fuel Amazon’s Operations

A vast majority of the company’s warehouse workers in the U.

S. are included in the first group in the 2018 data below. These employees are largely people of color, while higher levels of the company tend to be majority white.

Source: Amazon’s 2018 report to the U.S. Equal Employment Opportunity Commission·Note: Bar heights are scaled by the total number of employees in each category. “Others” includes Native Hawaiians, Native Americans, Alaskan Natives and employees belonging to two or more groups.

Between the constant monitoring, the assumption that many workers are slackers, and the lack of advancement opportunity, “a lot of minority workers just felt like we were being used,” Mr. Palmer said later.

“We’re the heart and soul of that building,” he wrote in the chat. “Nothing gets done without us.”

The two men continued their break-room warnings for several more days, and confronted JFK8 managers. “If, God forbid, somebody in this building passes away, or somebody’s loved one passes away, that’s going to be on your hands, not mine,” Mr. Smalls, the firecracker of the pair, told the warehouse’s top leader, according to an audio recording of one conversation.

On March 30, they demonstrated in the parking lot with a small group of other employees. Mr. Palmer carried a sign that read, “Treat your workers like your customers.”

In Seattle, executives still grappling with cratering attendance sought to minimize the protest but instead drew more attention to it. Amazon fired Mr. Smalls, saying his demonstration had violated a quarantine order based on his contact with the sick co-worker. (Mr. Palmer received a warning for violating social-distancing rules.) Meeting notes taken the next day by the company’s top lawyer and leaked to Vice News called Mr. Smalls “not smart or articulate.”

Though the lawyer soon said he didn’t know Mr. Smalls’s race, a group of Black corporate employees wrote a letter calling the smear part of “a systemic pattern of racial bias that permeates Amazon.” The New York attorney general’s office and Senator Elizabeth Warren asked if the firing was retaliation, which Amazon denied.

Mr. Palmer chose to stay at JFK8, determined to change it from the inside. Mr. Bezos, who had been holing up at his ranch in West Texas, made a rare visit to an Amazon warehouse near Dallas on April 8, flashing a thumbs-up to employees.

Packing boxes at JFK8.Chang W. Lee/The New York Times

Summoning Workers Back

With so many employees staying home — because of family needs, fear of contracting the coronavirus and reluctance to use public transit — the unthinkable was happening to Amazon: Its customers were turning to competitors.

By mid-April, Walmart, Target and other retailers were clearly gaining ground. To reverse the trend and serve its customers, Amazon would have to find a way to bring back workers. Any decision the company made would affect the lives of hundreds of thousands of employees.

The task of sweating out the scenarios fell to Paul Stroup, who ran data science teams in Seattle. Mr. Stroup had been a veteran of what he described as “the brain” of Amazon operations — a division of thousands of employees finding tiny efficiencies to optimize for cheaper, faster and more predictable deliveries — when, in 2019, he made an unusual switch to Human Resources. Some shocked colleagues teased that joining H.R. would be like going on sabbatical.

Mr. Stroup hoped to use data to improve the lives of Amazon workers.Ruth Fremson/The New York Times

But he had once been a low-wage worker himself, unloading trucks part time at a Home Depot store for $9 an hour. Home Depot had also paid half his college tuition. Soon after graduating, he moved to the corporate office.

“If I wanted to help as many people as I could, being at H.R. at Amazon, which is one of the largest employers in the world, has a huge impact,” Mr. Stroup said. He hoped to help improve life not just at Amazon, he said, but for hourly employees at companies that look to its example.

As he evaluated the return-to-work options, he felt confident that Amazon’s warehouses were growing safer, thanks to billions of dollars spent on virus safeguards.

On Staten Island, Ms. Weishalla piloted a process for spraying disinfectant between shifts that was later rolled out across the United States and Europe. Thermal temperature scanners were installed at JFK8 and other warehouses. Colored tape marking one-way paths crisscrossed the floors. Artificial intelligence engineers built a program that projected virtual six-foot circles around employees to help them keep their distance.

“We can’t wait three months,” Ms. Weishalla said. “This is priority No. 1.”

Mr. Stroup also helped data scientists and epidemiologists assemble tools to spot potential outbreaks, creating a centralized source to track cases. While a few Amazon buildings had concerning spikes, he said, the analysis showed that most, including JFK8, had infection rates at or below the known levels — testing was initially limited — in communities where their workers lived. There were no large reported outbreaks in the warehouses like those at meatpacking plants, but Covid deaths around the country were swiftly climbing.

Amazon Lost Market Share Early in the Pandemic

Competitors cut into Amazon’s substantial market share in the U.

S., in part because the company was showing customers long delivery times.

Source: Rakuten Intelligence

Mr. Stroup worried how Amazon would summon workers back. The company needed to know who didn’t intend to return so that it could replace them. But forcing employees too abruptly could result in firing tens of thousands of people. Mr. Stroup knew the work offered a lifeline: “The cleanliness, the procedure, the pay, the benefits — all of that is very competitive,” he said.

David Niekerk spent almost 17 years building Amazon’s human resources operations and culture.Ruth Fremson/The New York Times

He prepared surveys and data for Mr. Clark, the operations chief, who would make the final decision. “I’d heard Dave was saying: ‘Let’s just move faster. This isn’t helping people not knowing if they are coming back to work or not. We’ve created a safe place to work — we’ve proven that people aren’t getting Covid at work — so let’s just find out if they want to come back or not,’” he said.

In a virtual meeting, Mr. Stroup told Mr. Clark that if employees were brought back gradually, over a month or two, only 5 to 10 percent were projected to stay home and lose their jobs. Under the faster plan, many more were likely to be fired for not showing up. “The cold-turkey example was pretty bad,” Mr. Stroup said, “like it was 20 to 30 percent of people would be let go in the month.”

Within days, he heard Mr. Clark had chosen that route. “My team took it hard,” Mr. Stroup said. Even so, he understood Mr. Clark’s predicament. “There’s a lot of pressure when your website normally says one or two days, and now it says 28 days to get something,” he said.

Ms. Nantel, the spokeswoman, said the decision was about supporting customers and communities in a time of need while providing safe jobs for people who wanted them. Amazon declined to make available several of its most senior executives for interviews, including Mr. Clark; Beth Galetti, the head of human resources; and Mr. Bezos.

In late April, Amazon told workers that unlimited unpaid time off would not be extended into May. The company eased requirements for personal leaves; to remain home without penalty, workers had a week left to apply. That decision created chaos.

Human Resources by App

Immediately, leave applications flooded into an Amazon back office in San José, Costa Rica. The system couldn’t keep up.

Dangelo Padilla, a Costa Rican case manager who started at Amazon in 2016, woke up every morning to confront what he described as insurmountable tasks before him and his colleagues. They had already been overwhelmed by a backlog of almost 18,000 cases in early March, emails show, and over the last week in April got 13,500 more requests.

Panicked workers trying to take leaves found phone lines busy and got auto-replies warning of delayed responses. Some who applied for leaves were being penalized for missing work, triggering warning notices and then terminations. When their messages reached Mr. Padilla and his colleagues, workers were distraught.

“This is impacting the employees and impacting us,” Mr. Padilla said he entreated their managers. “You have to fix this.”

The V.O.A. Board

Workers turn to the internal Voice of Associates (V.O.A.) board with issues large and small, including overtime, which can be mandatory (known as M.E.T.) or voluntary (V.E.T.). Employee names have been redacted for privacy reasons.
  • workerOct.16, 2020

    How can MET be called with no notification, no text, no email nothing. You just put it on our schedule. Once I finish my shift today ill be at 55hrs. I would only be able to work 5hrs tomorrow im not going to travel 3hrs to work 5hrs that makes no sense at all

  • managerOct.19, 2020

    Hey [name redacted], thank you for reaching out! Based on risk to customer orders this past weekend and limited VET acceptance for Saturday, the decision was made to call MET just for the DC7 cohort to ensure we could meet these customer commitments. The JFK8 team is generally very proactive in calling MET as to give our teams plenty of time to plan ahead, however due to increased customer orders on Prime Week and that impact on the weekend, it was necessary to call at that time. MET notification was sent out prior to lunch on Friday, which is within the allotted time to announce for those on site. A to Z was then adjusted a few hours after that. For instances such as this, our HR team is able to work with those that have extenuating circumstances. Thank you!

The team that vetted leaves had long struggled with rickety technology, according to Mr. Padilla and eight other current and former employees in Costa Rica. Right before the pandemic, they started using a new case-management system called Dali to address the problems and provide flexibility, but it was buggy. Staff members were constantly encountering problems. “We were lost,” Mr. Padilla said. “Not even our managers knew how to handle it.”

Faxes and emails that were supposed to be automatically sorted ended up in a massive inbox that had to be manually triaged. Approved leaves that were supposed to be directly reflected in worker attendance programs instead had to be input by hand at another back office, in Pune, India.

When that wasn’t done on time, warehouse employees with approved leaves got notices warning that they would be fired for abandoning their jobs. “I saw those situations every day — people getting U.P.T. deducted for no reason, people being terminated for no reasons,” Mr. Padilla said.

In interviews, more than 25 current and former Amazon employees who dealt with the disability and leave system — executives, human resources personnel from JFK8 and other warehouses, and back office staff in the United States and abroad — bemoaned its inadequacy, calling it a source of frustration and panic. For years, they said, it had been prone to the kinds of errors Mr. Padilla described. Amazon catches many of the mistakes; some employees fight their own cases and prevail. Others give up and quit.

Ms. Nantel, the spokeswoman, said that the company quickly approved personal leaves during this period, hiring 500 people to help process the increased volume. She said Amazon received more than a million leave requests in the first year of the pandemic, twice its forecast, and worked hard to contact employees before they were fired to see if they wanted to keep their jobs.

Amazon tracks how many seconds it takes workers to process each item they handle.Chang W. Lee/The New York Times

Workers turned to H.R. teams in the warehouses for help, though they weren’t primarily responsible for leaves. Even under normal circumstances, they were stretched thin. In interviews, veterans from Staten Island and across the country described long hours trying to fix errors, enforce Amazon’s rules fairly and respond to the problems that plague any low-income work force — transportation breakdowns, lack of child care. At JFK8, some employees said they had spent an entire 30-minute break waiting in line for H.R. without getting to speak to anyone.

In the warehouses, self-service kiosks performed many traditional human resources functions. An app called A to Z handled everything from payroll to schedule changes.

Many workers said they found the app easy to use. It has a 4.7-star rating in Apple’s App Store, but even some of those who praise it see broader problems. “App is awesome, very helpful. BUT!!!!!!!!!” begins one five-star review users have designated as most helpful. “Associates should be able to speak to a person, not a virtual chat bot to get individual help. … Especially when many say they were fired because the chat reps forget sometimes or it doesn’t get through.”

The technology is designed to give workers many ways to communicate and was not meant to replace live interactions, Ms. Nantel said. She added that the H.R. staff for warehouse workers had grown by 60 percent since 2019 — a rise that parallels that of the hourly work force. At JFK8, the human resources team for the more than 5,000 employees has increased from 25 to 34 staff members since the start of the pandemic.

Mr. Padilla resigned from Amazon last summer, but returned this May, grateful to join a team that has nothing to do with managing leaves. “Being there,” he said, “basically destroyed my mental health and my stability.”

JFK8 is the size of 15 football fields.Chang W. Lee/The New York Times

Record Profits, Halted Raises

On Staten Island, workers began getting the dreaded warnings.

Mr. Cavagnaro, who had worked with Alberto Castillo, had taken a leave from Amazon. He suggested a June return date on a doctor’s note, but couldn’t reach the company to ask questions or discuss coming back. Amazon’s attendance systems recorded him as a no-show, and he began getting job-abandonment notices. Unable to get a reply, he threw his hands up and allowed himself to be fired.

After The Times asked Amazon about his situation, the company offered him his job back. (His case “should have been handled better,” Ms. Nantel said.)

By the time Mr. Cavagnaro was struggling in late spring to return to JFK8, Mr. Castillo had severely declined. Doctors told his wife that he would never again speak, eat or work. Unable to visit him because of virus restrictions, Ms. Castillo created a mural in their small apartment, showing the family of four celebrating church festivities, doing martial arts and wearing matching Halloween costumes. On Father’s Day, the couple’s two children stood outside the medical center where he was being treated, with posters declaring their devotion.

Covid-19 left Mr. Castillo incapacitated. His wife brought him home for hospice care in December.Sarah Blesener for The New York Times

Health insurance that Amazon provided covered most of the medical bills, but Ms. Castillo discovered that her husband’s short-term disability payments had stopped. “I kept sending in medical forms but couldn’t tell if anyone on the other end was actually receiving them,” she said. The house they had hoped to buy was a vanished dream; now she was counting every penny and accepting donations from friends.

JFK8’s human resources manager apologized and set the 10 weeks of missed payments right. Amazon said the documents Ms. Castillo had submitted never made it to his case manager, a systems issue that had affected others as well.

As workers returned, Amazon informed employees nationwide that it was ending the $2-an-hour raise and double overtime pay. The extra wages had not been “hazard” pay, officials said, but an incentive to show up.

The V.O.A. Board

  • workerMarch 2, 2021

    It would be nice if there were more advancement opportunities for jobs inside amazon that are outside the FC. Most jobs at higher level require experience that people don’t have and will not get an opportunity to get. Thanks

  • human resourcesMarch 3, 2021

    Hi [name redacted], thank you for your comment. We do have numerous job opportunities posted, which can be found on Jobfinder.com. [name redacted], your manager will
    be following up with you to discuss in more detail, help you find what you are looking for and answer any questions you may have. Update 3/4/21: Thank you for speaking
    with [name redacted]. Please let us know if you have any additional questions or concerns. Thank you!

The decision to force workers back ushered the company into the most profitable era in its history. By late May, JFK8 was a top-performing warehouse, bringing in 1.68 million items in a single week, Christine Hernandez, who worked in human resources, boasted on Twitter. “Yasss!!!” she cheered.

In July, Amazon announced $5.2 billion in earnings for the quarter — a record, until the next quarter brought $6.3 billion.

Amazon had been “running pretty much full out” since the beginning of May when more people were back at work, Brian Olsavsky, the company’s finance chief, explained on a call with reporters. That let the online retailer meet the enormous demand more efficiently, working at full capacity around the clock. It was like Black Friday every single day.

Stowing items on a robotic shelf at JFK8. Chang W. Lee/The New York Times

The Power of the Metrics

For Traci Weishalla and her peers, a key to boosting thousands of employees to that level of performance was setting the pace. Speed was essential, but so was keeping the whole warehouse in rhythm. If new items were unpacked more quickly than they could be prepared for shipping, all of JFK8 could jam. The fulfillment center was one organism in an even bigger ecosystem of warehouses, and to coordinate with them and the fleet of delivery drivers, Ms. Weishalla had to maintain a quick, consistent pulse.

Two measurements dominated most hourly employees’ shifts. Rate gauged how fast they worked, a constantly fluctuating number displayed at their station. Time off task, or T.O.T., tracked every moment they strayed from their assignment — whether trekking to the bathroom, troubleshooting broken machinery or talking to a co-worker. The company pioneered new ways to calculate both metrics in the mid-2000s, when a smaller, scrappier Amazon set out to revolutionize warehouses.

Mr. Niekerk, the former H.R. chief for operations, said the emphasis on productivity tracking, alluring in a company as analytical as Amazon, was debated from the start. He had been skeptical, arguing that “a productivity metric is always a frightening thing,” conveying “One slip-up and I will fall behind.’”

“I lost that battle,” he said. Eventually, he said, promises of firmer, faster delivery created “a multiplying effect on the demand for higher productivity.”

In newer, robotics-driven warehouses like JFK8, those metrics were at the center of Amazon’s operation. A single frontline manager could keep track of 50, 75, even 100 workers by checking a laptop. Auto-generated reports signaled when someone was struggling. A worker whose rate was too slow, or whose time off task climbed too high, risked being disciplined or fired. If a worker was off task, the system assumed the worker was to blame. Managers were told to ask workers what happened, and manually code in what they deemed legitimate excuses, like broken machinery, to override the default.

Internal documents show that managers were instructed to address only the “top offender” for time off task in each department per shift. Less than 1 percent of terminations in 2019 were over rate or time off task, according to Ms. Nantel.

But workers didn’t know that. The goal, JFK8’s internal guidelines state, “is to create an environment not where we are writing everyone up, but that associates know that we are auditing for T.O.T.” Workers could not readily see their T.O.T. totals, increasing anxiety. Word spread that Amazonians couldn’t take bathroom breaks — a misperception rooted in real apprehension. Some employees chronicled their workday down to the minute in a notebook, just in case.

The V.O.A. Board

  • workerOct. 21, 2020

    It is very Important that area managers understand that associates are more than just numbers or just our logins but that we are human beings. We are not tools used to reach their daily / weekly goals and rates but that we need their support in becoming better employees.

  • managerOct. 22, 2020

    Hi [name redacted], let’s meet in person to discuss your concerns in further detail.

Mr. Agboka said time off task was intended to identify impediments a worker may face. “We don’t want people working with the mind-set of loss of employment versus being productive and being successful,” he said.

Some employees, like Arthur Turner, found the systems fair: “If you come here and do the right thing, you follow all the protocols that they want you to, you can’t get in any trouble.”

Dayana Santos, 32, who started at JFK8 in June 2019, appreciated the metrics. “How can I do my job efficiently if the next person isn’t doing theirs?” asked Ms. Santos, who sometimes raced with colleagues for fun. “Why does everything have to be a competition with you, Santos?” her boss would tease.

After months of praise from her managers, Ms. Santos had one very bad day. She had been working in robotics, but because her bus was late, she was sent to picking. She was offered a different assignment after lunch, but it never came through, and her station in picking was occupied. She traversed the warehouse looking for another one, racking up more time off task. That afternoon, she was stunned to discover that she was being fired.

Stories like that intimidate workers even before their first day, a human resources team at Amazon headquarters found. “Everyone in your community, every third person, has worked at Amazon,” Mr. Stroup said. “You have pieces of information that you’ve been told at the dinner table or with friends.”

Experiments by one of Mr. Stroup’s teams found that prodding workers did not make them productive enough to be worth the anxiety. The team joked that giving a worker $5 “probably would have a better impact than a manager going and telling you, ‘You did a bad job last week.’” Work on the issue stalled when the pandemic created more pressing priorities.

But over the summer, resistance to the policies was rising. With the extra Covid pay gone and Black Lives Matter protests spreading across the nation, a small group of Black workers at a new warehouse in Bessemer, Ala., on the outskirts of Birmingham, were bristling at how Amazon micromanaged their time. Frustrated, one of them in an online search hit upon the retail workers’ union that once had ambitions to organize JFK8.

In New York, Ms. Santos was making her own small stand. Amazon had contested her unemployment benefits, arguing that she had been fired for cause. She fought back, and an administrative court judge sided with her, noting that she had never received a warning and that Amazon hadn’t proved she was off task.

In midsummer, a message from Ms. Weishalla landed in JFK8 workers’ email inboxes and was posted inside bathroom stalls, saying that “productivity feedback” was suspended because of the pandemic. That meant no one would be fired for being too slow. Confusingly, the message, which also noted extra minutes for hand-washing, said the changes had been in effect since March.

Until the notices, many workers had no idea Amazon had relaxed one of its most controversial employment policies. Rates were still displayed at workstations, and initial instructions to managers had been marked “verbal guidance only.” Ms. Nantel said that managers were supposed to tell each worker individually, calling it a high-touch approach. The building-wide notices from Ms. Weishalla had been prompted by a lawsuit — later dismissed — challenging pandemic working conditions at JFK8. The lead plaintiff was Derrick Palmer.

Though workers couldn’t be punished for low rates, managers still encouraged speed. One late summer day, Thalia Morales, then 28, was limiting bathroom trips to improve her productivity. She finally couldn’t wait any longer — and found the nearest ladies room closed. Ms. Morales exploded in anger at a cleaner, who said she couldn’t enter. She was fired for the verbal altercation, she recalled in an interview, and told she could never reapply.

Soon, to her shock, the app pinged her for missing work. She returned to the warehouse with trepidation, completed her shift and still works there today. It turned out her termination hadn’t been processed properly — Amazon had erred in her favor.

By the end of September, word traveled around JFK8 and other warehouses: The reprieve on rate was over. The holiday season was coming, and it was expected to be like none other.

Last year, Amazon made a record-breaking $21 billion in profits.Chang W. Lee/The New York Times

Burning Through the Work Force

On Oct. 13, the bus stop outside JFK8 was flooded with workers hired in a surge without parallel in American corporate history. It was Prime Day, the invented Amazon shopping holiday that kicked off the Christmas season. To meet the moment, the warehouse was absorbing entire friend and family units without job interviews, and in most cases, little to no conversation between employer and applicants.

As dusk settled and trucks rolled by, Tiara Mangroo, a high school student just off her shift, embraced her boyfriend. He worked for Amazon on Staten Island too, as did her father, uncle, cousins and best friend. Keanu Bushell, a college student, worked days, and his father nights, sharing one car that made four daily trips between Brooklyn and JFK8. A mother and daughter organized containers of meals for their middle-of-the-night breaks; others packed Red Bull or Starbucks Frappuccinos in the clear theft-prevention bags that workers carried. Most said they were grateful just to be employed.

Kevin Michelus, 60, and retired after a lifetime of odd jobs, had been drawn in by a postcard advertising work. “No résumé, no job experience required,” he said. “I’ve never heard of a job like that.” He and the other newcomers had been hired after only a quick online screening. Internally, some describe the company’s automated employment process as “lights-out hiring,” with algorithms making decisions, and limited sense on Amazon’s part of whom it is bringing in.

Mr. Niekerk said Mr. Bezos drove the push to remove humans from the hiring process, saying Amazon’s need for workers would be so great, the applications had to be “a check-the-box screen.” Mr. Bezos also saw automated assessments as a consistent, unbiased way to find motivated workers, Mr. Niekerk said.

Amazon boasted about the jobs it created, calling itself a force for growth and sustenance. What the numbers masked was that many workers cycled out of Amazon within months or even days.

Amazon’s Turnover Outpaces Its Peers’

Amazon is so large, and its churn so high, it affects the industry turnover rate where it operates, according to a Times analysis. In the two years after Amazon opened a new facility, the county turnover rate of warehousing and storage employees rose an average of 30 percentage points compared with two years prior.

Sources: U.S. Census Bureau, Quarterly Workforce Indicators; MWPVL International. Read more about the analysis.

As the weeks wore on, hints of trouble were cropping up, according to interviews and posts on JFK8’s internal feedback board viewed by The Times. Several said workers should get more warning about mandatory overtime, that schedules changed “with no call, no text, no email, nothing.” H.R. representatives were “hard to find,” “not trained,” and “not able to handle genuine complaints.” Others wondered why they had to go find an H.R. representative to fix errors in unpaid time off deducted by the A to Z app. “Look at all the technology we have now,” one employee wrote. “I’m sure this can be corrected.”

Some of the workers faltered immediately or just seemed wrong for the job. Ms. Mangroo wasn’t even supposed to be there; Amazon’s hiring policies don’t allow for high schoolers. She was fired for time off task problems, after what Amazon called repeated coaching attempts. Soon her best friend and uncle were gone too. Mr. Michelus, the retiree recruited by postcard, had a low productivity rate. Stressed, he quit 11 days after he began.

A JFK8 employee commuting on the Staten Island ferry.Sarah Blesener for The New York Times

Keanu Bushell, half of the father-son commuting tag team, didn’t trust Amazon’s systems to tally his time correctly and resigned. With limited hours on public transit, some newcomers were struggling with 2 or 3 a.m. wake-ups in far corners of the city, three-hour odysseys to the warehouse and nearly 12-hour shifts. Others were washouts — stealing merchandise, playing games on their phones for long stretches in the bathroom, abusing the leave policy.

In 2019, Amazon hired more than 770,000 hourly workers, even though the company, including corporate staff, grew by just 150,000 that year, John Phillips, the former head of mass hiring, wrote on LinkedIn. That meant the equivalent of Amazon’s entire work force — roughly 650,000 people at the start of the year — left and were replaced that year. The company declined to provide numbers for 2020.

For some, the short-term relationship worked. Stephen Ojo, a dancer in Brooklyn, joined JFK8 in the spring. “It was a good way for me to make extra money, it wasn’t clashing with my schedule, it fit with my life at the time,” he said. But he also knew that Amazon wasn’t his future. He was a star dancer in Beyoncé’s film “Black Is King,” which would stream to viewers in the summer. By then, he was done at Amazon.

Others needed the work. Days after Mr. Michelus quit, he was back at the bus stop. “I’ve got to learn to deal with the pressure,” he said. Amazon took him back, and soon he was picking items again.

The V.O.A. Board

  • workerFeb. 28, 2021

    I don’t have any complaints today is just my final day working here. I want to say, from the bottom of my heart, thank you. It is because of Amazon that i was able to make friends, learn, grow, and pay off my college bill. I thank the incredible stow team and their leaders and everyone that made this place what it is. Thank you amazon for everything.

  • managerMarch 1, 2021

    [name redacted] we wish you all the best and thank you for your service here at JFK8! Although it’s a big team it really does feel like a family here and we will miss having you here on the team but all the best in your new endeavors! 🙂

With the high churn, multiple current and former Amazon executives fear there simply will not be enough workers. In the more remote towns where Amazon based its early U.S. operations, it burned through local labor pools and needed to bus people in.

“Six to seven people who apply equals one person showing up and actually doing work,” Mr. Stroup explained. If Amazon is churning through its entire work force once or twice a year, he said, “You need to have eight, nine, 10 million people apply each year.” That’s about 5 percent of the entire American work force.

Ms. Nantel responded to multiple questions about Amazon’s turnover by repeating, “Attrition is only one data point, which when used alone lacks important context.”

Many newcomers were in impractical situations, whether because of schedules or commutes. “Sometimes, it’s simply not a good fit,” said Ms. Weishalla, the JFK8 manager.

Mr. Stroup says he is forever “an Amazon fanboy.” But over time in human resources there, he became disappointed that he “didn’t hear long-term thinking” about the company’s quick cycling through workers. He likened it to using fossil fuels despite climate change.

“We keep using them,” he said, “even though we know we’re slowly cooking ourselves.”

He left Amazon too. After almost nine years at the company, he joined Shopify, another e-commerce business, where he hoped his insights might have more impact.

Billions, Bonuses, Bananas

Ann Castillo stood outside her New Jersey apartment complex in early December, about to take on the responsibility of a lifetime. She had decided to bring her husband, now on hospice care, home and tend to him herself. Even with Amazon’s long-term disability insurance, she might have to move into low-income housing.

“If he’s going to go, then at least he’s with us,” she said.

She saw no sign that anyone in charge at JFK8 knew what was going on. “They never called and asked to follow up on how he’s doing,” she said.

A moment later, a procession of emergency vehicles flooded the small parking lot, lights flashing in salute. The drivers, town officials who were strangers to Ms. Castillo, told her to call day or night. When the ambulance arrived, it took all of the visitors to maneuver Alberto Castillo into the apartment.

Ms. Castillo’s own employer, a nonprofit home health care provider, overwhelmed her with support, arranging twice as many hospice nurse visits as usual, donating the extra nursing time and giving money from an emergency fund. Nearly everyone else in their lives, and even some strangers, had pitched in too, Ms. Castillo said: teachers, fellow parents, soccer teammates and coaches, church members, and old friends from the Philippines sent groceries, meals, gift cards and checks.

Months later, after inquiries from The Times, an H.R. official and a JFK8 staff member reached out to Ms. Castillo. A spokeswoman expressed regret that Ms. Castillo did not feel properly supported. Mr. Agboka, the H.R. leader, said in a statement, “We have her, her husband, and their loved ones in our thoughts and prayers.

Inside the warehouse, Ms. Weishalla, who had been promoted to general manager, tracked nearly every conceivable metric about JFK8’s demand, attendance and inventory. But she said she did not keep tabs on how many workers were infected. “It’s not a daily thing I track — it’s hard to quantify that,” she said in an interview. “No one is sending me a number.”

(Ms. Nantel said Ms. Weishalla had access to cases via an online portal and was well informed of JFK8’s case count.)

The holiday-season sprint known as Peak arrived just as a second wave of the virus slammed into the region. The true measure of infection among JFK8 workers was hard to know. Amazon was providing free on-site testing by October. But it did not share with the general work force the names of those infected, for privacy reasons, or offer guidance on where or what shifts they worked.

As a result, many employees learned about positive cases informally, setting the rumor mill running. When Derrick Palmer realized the company never sent a notification about a colleague who told him she was sick, he confronted managers, who could not explain why. (Ms. Nantel said it was an error, adding that the warehouse has since found only one other missing notification.) To him, that lapse, along with the lack of clarity about Covid numbers, underscored his belief since March that Amazon was not being transparent about the virus threat.

For months, Amazon had said publicly that it was reporting confirmed cases at JFK8 and other warehouses to local health authorities, as required of employers. But New York City health department records show no reports until November.

Ms. Nantel said that Amazon had regularly reported cases since March 2020, and attributed the lack of records to the city health department’s being overwhelmed early in the pandemic. A spokesman for the agency, Patrick Gallahue, acknowledged that its reporting system was not set up until July, but said there was no reason that cases reported later would not be documented.

According to city data and records disclosed by Amazon in a lawsuit, the warehouse had at least 700 confirmed cases between March 2020 and March 2021. Given the limited testing in the New York metropolitan area last spring, that may well be an undercount.

As Christmas approached, JFK8 was setting an Amazon record for volume. “Huge congrats to the team hitting over 1 Million units in 24 hours kicking off Peak 2020!” Ms. Weishalla cheered on LinkedIn. The workers “achieved the unachievable,” echoed another manager. Soon Ms. Weishalla was promoted again, supervising multiple warehouses in the Midwest.

JFK8 was just a small part of Amazon’s success. From October through December, Amazon brought in $125.6 billion in sales. In the pandemic year of 2020, it spent $44 billion leasing airplanes, constructing data centers, and opening new warehouses — and still produced more than $21 billion in profit. Globally, it spent $2.5 billion on the extra pandemic pay in spring and seasonal bonuses; for the holidays, warehouse employees got $300, $150 for part-timers.

Amazon Is Building Warehouses Faster Than Ever

Source: MWPVL International

In Facebook groups, warehouse workers across the country shared photos of the messages their managers sent to motivate and reward them. Some won air fryers or Fire TV Sticks. In Connecticut, a manager messaged employees at their workstations that if they handled 400 items an hour, or about one every 10 seconds, “you WIN CANDY.” At another, a sign went up during the holidays: “Today’s Snack: A Banana *Available 9 a.m. until 7 p.m.*” In Ohio, workers got scratch-off cards to win prizes.

One employee scratched off two with the same message: “Please try again.”

Workers piling into a bus outside JFK8.Dave Sanders for The New York Times

Looking for Signs of Change

A few weeks into the new year, Derrick Palmer took a 16-hour road trip with Mr. Smalls to Bessemer to witness the most serious push workers had ever made to challenge their status at Amazon. The employees galvanizing Amazon’s first-ever unionization vote framed their treatment as an issue of racial justice. Above all, they objected to the time off task system and other productivity monitoring, and called their campaign a quest for respect in the workplace.

Amazon waged a ground war, warning — through posted signs, texts and mandatory meetings — that union negotiations could risk the good jobs and benefits workers already had. In the end, the election was not even close: The retail union lost by more than 2 to 1.

Mr. Smalls and Mr. Palmer held barbecues in the JFK8 parking lot as part of their unionization drive.Dave Sanders for The New York Times

Back on Staten Island, Mr. Palmer and Mr. Smalls embarked on a new mission anyway. As legal fights continued over whether JFK8 was safe during the virus and how Amazon handled the March 2020 protests, they began collecting hundreds of workers’ signatures in a quest to unionize JFK8. Amazon pulled out its Bessemer playbook and fought back, posting discouraging signs in bathrooms and at the building’s entrance. Mr. Palmer, still packing boxes as the company countered his efforts, felt the pressure on him grow.

But at the same time, the Alabama rout was leading to an unexpected moment of recognition by the company. The complaints heard in Bessemer were echoed by workers at multiple warehouses across the country. A new, labor-friendly president was in the White House. The virus had magnified fundamental questions about Amazon’s relationship with its employees, and the reopening economy presented workers with other options — a potential problem for a business whose growth ambitions are larger than ever.

In the final months of Jeff Bezos’ tenure as chief executive, his high-turnover model looked riskier, and the concerns about how Amazon treated the workers who powered its rise were tarnishing his legacy. During the pandemic, Mr. Bezos’ personal wealth exploded from $110 billion to more than $190 billion. He had also been building a $500 million superyacht, according to the new book “Amazon Unbound,” and preparing for his first spaceflight after investing billions in his rocket company, Blue Origin.

Mr. Bezos’ commitment in April to become “Earth’s best employer” raised questions — about what exactly that meant, and how far he and his successors would go.

Amazon soon rolled out more raises. Starting wages at JFK8 went up 50 cents, to $18.25. The company announced safety initiatives and diversity plans, including a goal to “retain employees at statistically similar rates across all demographics” — an implicit admission that the numbers had been uneven across races. Ms. Weishalla’s successors on Staten Island were holding weekly “talent review” meetings to ensure that Black and Latino workers, among others, were finding advancement opportunities.

In an interview, Mr. Agboka, the head of warehouse human resources, acknowledged that the company had relied too heavily on technology to manage workers. “We’re recognizing that in many times, where we thought self-service was good, self-service was not the only — can’t be the only — solution,” he said. “Every experience matters. And when the experiences aren’t right, we’ve got to find a way to fix it.”

But it wasn’t clear how much the company was willing to reconsider the sacrosanct systems of productivity, automation and high turnover that propelled it to dominance. “Are they going to address the issue of an expendable work force?” asked Mr. Cavagnaro, the fired worker who was returning to JFK8. “Are there going to be any changes?”

After repeated inquiries from The Times about the time off task policy and Dayana Santos, the JFK8 worker who challenged her termination, Amazon this month announced an immediate change: No longer could someone be fired for one bad day. All those who had been were now eligible for rehiring. The company said it had been reconsidering the policy for months.

In Seattle, Paul Stroup, whose teams studied Amazon’s hourly work force, watched the recent events and read Mr. Bezos’ letter. He felt caught between skepticism and hope that the company would finally deploy what he considered its best qualities — a penchant for fresh, open-minded thinking and tackling ambiguous, hard problems — in service of its workers.

“It would be an amazing thing for hourly employment across industries,” he wrote in a note on LinkedIn. “Jeff’s comment makes me think things could change, but it may be too late to reverse the damage it has done.”

“Now,” he said, “let’s see if they can innovate their way out of this.”

Jeff Bezos, Amazon’s founder.Mandel Ngan/Agence France-Presse — Getty Images

Amazon Salaries | How Much Does Amazon Pay in the USA

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Nationwide

$26K

(81 salaries)

Equal to national average Warehouse Associate salary ($26K)

-$29K (71%) less than average Amazon salary ($55K)

$50K

$100K

$150K

-$24K (55%) less than average Amazon salary ($55K)

“Though there have been things taken away in recent years, the salary at amazon is still very competitive and there are not a lot of companies who are willing to pay that much per hour. All in all, it’s a great starting salary for someone with little to no working background or education. There are so many opportunities to grow and move up in the company, area manages to tend to make upwards of $75,000 a year.”

-$26K (61%) less than average Amazon salary ($55K)

“The standard hourly rate for all warehouse associates is $12 per hour (plus a .50 bonus if you’re on the night shift). Problem solvers and Process Guides do not make any more than the same associates doing basic functions in receiving. There are not many chances to move up in the company and the compensation feels rather low.”

-$28K (68%) less than average Amazon salary ($55K)

“When I started to work for the company trough a staffing company I started to earn 11/hr and then I was hired directly by Amazon.com, where they paid me 12/hr the first 6 months, and I receive an increase every 6 months, so I think it’s good for the future in the company.

See 78 More Amazon Warehouse Associate Salaries

$63K

(20 salaries)

+$18K (33%) more than national average Associate salary ($45K)

+$8K (13%) more than average Amazon salary ($55K)

$50K

$100K

$150K

-$25K (58%) less than average Amazon salary ($55K)

“Amazon salary for basic temporary positions are higher than their competitors especially on the North East side of the country.”

-$43K (128%) less than average Amazon salary ($55K)

“My salary as a Sortation Associate is very similar across the board since the minimum payment is $15/hr. Its much higher than any job I have had so far so nothing to complain about here.”

-$22K (50%) less than average Amazon salary ($55K)

“My salary wasn’t the best but it gave us a good enough pay”

See 17 More Amazon Associate Salaries

$60K

(50 salaries)

-$1K (1%) less than national average Area Manager salary ($61K)

+$5K (8%) more than average Amazon salary ($55K)

$50K

$100K

$150K

-$8K (15%) less than average Amazon salary ($55K)

“I was promoted twice. When I was promoted from a Process Assistant (Level 3) to an Area Manager (Level 4), I lost my overtime, moved to a more expensive city and after doing the math actually took a pay cut to work 55-60 hours as a Manager.
I also know for a fact that Amazon pays managers who are recruited from the outside way more than people promoted from within. They promote you and put you on the minimum college new hire salary.”

+$10K (16%) more than average Amazon salary ($55K)

“Fair until the mandated overtime comes in during the holiday season. There comes a point at which the hourly associates make more per hour than we do as managers when the overtime comes constantly. Other than that, the pay is solid.”

+$13K (21%) more than average Amazon salary ($55K)

“Amazon is the best paying company in the market, I believe their salary, benefits and incentives are amazing and there are very few companies in the world that can match it.

See 47 More Amazon Area Manager Salaries

$21K

(19 salaries)

-$1K (4%) less than national average Picker salary ($22K)

-$34K (89%) less than average Amazon salary ($55K)

$50K

$100K

$150K

-$22K (50%) less than average Amazon salary ($55K)

“I was on nights so my rate was $15.50 an hour. When I changed to day shift I got up to $16.00. After peak, I received $16.75 an hour and I loved it, it was nice and helped out a lot.”

-$17K (36%) less than average Amazon salary ($55K)

“I suppose that’s good for the tasks we do. It’s truly not hard.”

-$30K (75%) less than average Amazon salary ($55K)

“I feel the pay is right for the job.”

See 16 More Amazon Picker Salaries

$81K

(50 salaries)

Equal to national average Software Development Engineer salary ($81K)

+$26K (38%) more than average Amazon salary ($55K)

$50K

$100K

$150K

-$15K (31%) less than average Amazon salary ($55K)

“I’m overpaid in Amazon China probably, but underpaid for me. I got a much higher package at graduation.”

+$30K (42%) more than average Amazon salary ($55K)

“I am being paid $85000 for SLC which is good.I was fired by Overstock due to budget cut, and I’m looking for a new job in SLC.”

+$39K (52%) more than average Amazon salary ($55K)

“It’s the average pay for developers.”

See 47 More Amazon Software Development Engineer Salaries

$63K

(20 salaries)

+$2K (3%) more than national average Operations Manager salary ($61K)

+$8K (13%) more than average Amazon salary ($55K)

$50K

$100K

$150K

Equal to average Amazon salary ($55K)

“The salary was rather low but it came with benefits and stock upon completion of a set term of work for the company.

+$35K (48%) more than average Amazon salary ($55K)

“Total compensation includes stock options as well totaling 120,000 annually”

+$110K (100%) more than average Amazon salary ($55K)

“I think I am compensated at the right level vs. competition.”

See 17 More Amazon Operations Manager Salaries

$51K

(10 salaries)

-$10K (17%) less than national average Software Development Engineer in Test Intern salary ($61K)

-$4K (7%) less than average Amazon salary ($55K)

$50K

$100K

$150K

+$39K (52%) more than average Amazon salary ($55K)

“The pay I got was $8000 per month for three months which was awesome.”

-$25K (58%) less than average Amazon salary ($55K)

“Pretty good compared to other software engineer internships”

+$45K (58%) more than average Amazon salary ($55K)

“The salary is actually good.

See 7 More Amazon Software Development Engineer in Test Intern Salaries

$30K

(5 salaries)

Equal to national average Delivery Driver salary ($30K)

-$25K (58%) less than average Amazon salary ($55K)

$50K

$100K

$150K

-$24K (55%) less than average Amazon salary ($55K)

“The pay at Amazon was a decent start. I received no training due to prior experience but this company didn’t offer advancement to move up in the company.”

-$24K (55%) less than average Amazon salary ($55K)

“I’d give it about a 8 out of 10”

-$27K (65%) less than average Amazon salary ($55K)

“About average to say the best. Not great and not bad either.”

See 2 More Amazon Delivery Driver Salaries

$25K

(9 salaries)

+$1K (4%) more than national average Warehouse Worker salary ($24K)

-$30K (75%) less than average Amazon salary ($55K)

$50K

$100K

$150K

-$35K (93%) less than average Amazon salary ($55K)

“Our compensation as an Amazon warehouse worker excels at all other company warehouses. Our starting pay averages between 15-17 an hour guaranteed without experience. Other warehouse jobs that I’ve seen start at 10-12 dollars an hour. There is room for advancement if you have a bachelor’s degree. We recently had a.30 raise and as a part-time worker you can pick up full-time work.”

-$23K (52%) less than average Amazon salary ($55K)

“My salary is higher than some other warehouse companies. This is my first warehouse position and my knowledge of other warehouses is limited.”

-$22K (50%) less than average Amazon salary ($55K)

“Lower than what it should be. Other Warehouse workers get paid $18-$20 an hour.”

See 6 More Amazon Warehouse Worker Salaries

$108K

(2 salaries)

+$31K (33%) more than national average SDE Intern salary ($77K)

+$53K (65%) more than average Amazon salary ($55K)

$50K

$100K

$150K

+$56K (67%) more than average Amazon salary ($55K)

“The pay is higher compared industry standards for an intern in the USA and there is enormous value for the work done.

+$49K (61%) more than average Amazon salary ($55K)

“As I have not yet had much experience it is hard for me to judge the appropriate level of compensation. However I have an expectation to earn at least more than $80,000 annually.”

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Warehouse Associate
is the highest paying job at Amazon at $697,000 annually.

Dock Worker
is the lowest paying job at Amazon at $20,000 annually.

Amazon employees earn $55,000 annually on average, or $26 per hour.

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  • Area Manager – $0K

  • Operations Manager – $0K

  • Process Assistant – $0K

  • Maintenance Technician – $0K

  • Senior HR Business Partner – $0K

  • SDE Intern – $0K

  • HR Assistant – $0K

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Job amazon warehouse worker in Gera, vacancies on Flagma

Vlasova M. M., FLP | Simferopol, UA

Gera, full time

Germany Herzogenaurach
clothing warehouses
the type of work:
acceptance of goods
sorted by brand type
We take: man, woman
From 20 years old to 55 years old
work 8 hours a day (you can take overtime up to 12 hours)
5- 6 days a week
9 euro hour Salary 2600-euro in…

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March 13, 2020

Staroverov V.V, FLP | Kyiv, UA

in Gera, full time

WAREHOUSE JOBS In Germany(clothes, shoes, food, cosmetics, toys, electronics, household goods. products)
Men and women from 18 to 50 years old
We offer: -official employment -high and timely salary (11€-14€/hour)…

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Nikolaev, UA

in Gera, full time

Women under 45 are needed
The textile warehouse needs workers for packing work. Order picking;
Sorting, quality control, it is possible to work with the database. Payment 10-15€ per hour; schedule 8-9hours per day; accommodation in a hostel for 3 people per. ..

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February 23, 2022

Ivantsov R.O., FLP | Nikolaev, UA

in Gera, full time

Belgium, Germany
Network of Chinese registries
*Open positions: – assistants in the kitchen – dishwashers – workers in the hall (waiter) – bartenders men, women, family bets. 18-50 years old.
Rate: 1500-2000 euros per month salary on hand, advances are…

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February 23, 2022

PlanWork, OJSC | Kyiv, UA

in Frankfurt am Main 254 km, full time, no work experience, secondary education

Amazon warehouse workerVacation descriptionAmazon online warehouse warehouse workersRequirements: • Knowledge and understanding of one of the languages ​​- Russian, German , English, Polish;; The work is not physically difficult, so…

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18 hours ago

Netsvetoev AA, FLP | Dnipro, UA

in Hamburg 332 km, full time

Amazon warehouse workersRequirements: • Knowledge and understanding of one of the languages ​​- Russian, German, English, Polish; not complicated, so. ..

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4 days ago

Stepnenko P.А. Zaporozhye, UA

in Hamburg 332 km, full time, no work experience

Amazon warehouse workers needed. Germany, Cologne, Kassel, Nuremberg, Hamburg. Work on a permanent basis.⠀Requirements:
Possession of a Polish visa;
No contraindications;
Possession of a Polish visa;
Absence…

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February 22, 2022

WRK, GmbH | Munich

in Cologne 361 km, full time

Amazon warehouse workerVacation descriptionAmazon online warehouse warehouse workersRequirements: • Knowledge and understanding of one of the languages ​​- Russian, German, English, Polish, Ukrainian; • The work is not physically difficult,…

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16 hours ago

Petrushevets AS, FLP | Vinnitsa, UA

in Bremerhaven 381 km, full time

Vacancy: Amazon Warehouse Worker. Place of work: Bremerhaven. Schedule: 5 days a week + two Saturdays a month. ⠀️ Requirements: men, under 45 years old. On a Polish work visa or…

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February 11, 2022

Kovalchuk M.S, FLP | Kyiv, UA

in Leipzig 57 km, full time

Amazon warehouses (an online store warehouse) need employees for packaging, order picking, no experience is required, everything is taught. Enrollment is open for men, women and couples up to 55 years old. Place of work: Leipzig Your duties: — Packing and sorting…

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2 days ago

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Ignatenko V.V., FOP | Zaporizhia, UA

in Berlin 206 km, full time

350. Germany Only with completed documents under paragraph 24. Warehouses Germes and Amazon
Warehouse work on tape, sorting goods and parcels. The work is not hard. Female / Male from 18 to 53 years Work in Berlin.
Net rate 8 euro/hour day shift…

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2 days ago

Work & Vacation, FLP | Kovel, UA

in Berlin 206 km, full time

*Germany Berlin*
(!)Only with completed documents under paragraph 24.
*Germes and Amazon Warehouses*
(angrymark) Warehouse work on the tape sorting goods and parcels.
The work is not hard.
(shrug) Female / Male from 18 to 53 years old,
Need 50 people…

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3 days ago

Jobin, OOO | Chernihiv, UA

in Berlin 206 km, full time, no work experience

Only with completed documents according to paragraph 24.
Warehouses Germes and Amazon
Warehouse work on the tape sorting goods and parcels. The work is not hard.
Wanted: Female / Male from 18 to 53 years old
Salary: 8 euros daytime and 9 nights. Changes…

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3 days ago

Petruk A.G., FLP | Nikolaev, UA

in Berlin 206 km, full time

Germany, Berlin, Spandau district
Amazon Warehouse
Men, women, couples (under 45)
Job responsibilities:
receiving containers from China,
packaging of goods, clothing
packaging of goods for further shipment
Terms:
Work 8-10 hours/day
5 days in…

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February 22, 2022

Ai club, OOO | Zaporozhye, UA

in Berlin 206 km, full time, no work experience

Amazon Warehouse Workplace: Germany Berlin, Spandau district,
Responsibilities: receiving containers from China, packing clothes, packing goods for further shipment
Requirements: Men, women, couples
Age up to 50 years
Conditions:. ..

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December 15, 2021

Lisovets T., FOP | Zaporozhye, UA

in Berlin 206 km, full time

Amazon Warehouse, Germany
Berlin,
Responsibilities: acceptance of containers from China, packaging of clothing goods, packaging of goods for further shipmentRequirements: Biometrics or Visa or ID cardsMen women married couples Age up to 45 years…

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March 16, 2020

| Simferopol, UA

in Berlin 206 km, full time

Amazon Warehouse
Place of work: Germany Berlin, Spandau district,
Responsibilities: receiving containers from China, packing clothes, packing goods for further shipment
Requirements:Biometrics or visaMen women married couplesAge up to 45…

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March 13, 2020

Kravchenko O.O. Mykolaiv, UA

in Berlin 206 km, full time

Amazon warehouse.
Place of work: Germany Berlin, Spandau district,
Responsibilities: receiving containers from China, packing clothes, packing goods for further shipment
Requirements: Biometrics or VISA Men and women, couples.

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March 13, 2020

Zenin I.A., FOP | Mykolaiv, UA

in Berlin 206 km, full time

Amazon warehouse
Place of work: Germany Berlin, Spandau district,
Responsibilities: receiving containers from China, packing clothes, packing goods for further shipment
Requirements: Men, Women, Couples Under 45 years of age
Terms:…

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January 20, 2020

Dvornichenko K.O., FLP | Kharkiv, UA

in Augsburg 290 km, full time
Salary 2200€ – 2350€ per month Working hours Monday to Friday from 8:00 to 17:00, Sat, Sun – weekends.
Footwear:
Select racks Product testing for hiring…

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2 days ago

Job Amazon warehouse worker in the Czech Republic, jobs on Flagma

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Brevus, FLP | Zaporozhye, UA

in Prague, full time

Amazon warehouse worker!
Place of work: Czech Republic, Prague
Requirements:
Men, women and married couples Age: 18-55 years Documents: international passport Good manual skills Willingness to work in night shifts Official registration.
Position:…

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2 days ago

Sudakov A.A., FLP | Zaporozhye, UA

in Prague, full time

Amazon warehouse worker Age -20-45 Recruitment: husband, wife, family couples Work experience – not required Salary for hands -900-1100 € Responsibilities: Picking orders according to invoices; placement of goods in a warehouse; Packing…

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11 days ago

ArinaTour, FLP | Odessa, UA

in Pilsen, full time

Employee Warehouse operator DhL Plzen Amazon
DHL provides integrated services and customized solutions for the management and transport of letters, goods and information. Requirements: men, women, couples from 18 to 55 years old, active, with a good… Zaporozhye, UA

in Prague, full time

Amazon warehouse worker!
Place of work: Czech Republic, Prague
Requirements:
Men, women and couples Age: 18-53 years old Documents: international passport Good manual skills Willingness to work in night shifts Official registration. Vacancy under…

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February 9, 2022

Sokol A.V., FOP | Zaporozhye, UA

in Prague, full time

Amazon warehouse worker!
Place of work: Czech Republic, Prague
Requirements:
Men, women and couples Age: 18-53 years old Documents: international passport Good manual skills Willingness to work in night shifts Official registration. Vacancy for…

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January 4, 2022

EuropeService, LLC | Kyiv, UA

in Prague, full time, no work experience

Amazon warehouse worker
CZK 115 per hour/box repacking/Prague/Men, women and couples/Free housing/Salary UAH 33,000-47,000
Official design. Vacancy for the preparation of a package of documents for obtaining a Czech work…

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Kyiv, UA

in Prague, full time

Amazon Warehouse Worker 120 CZK per hour/Box Repacking/Prague/Men, Women & Couples/Free Housing/Salary UAH!
Official design. Vacancy for the preparation of a package of documents for obtaining a Czech work visa for 90. ..

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October 20, 2021

Befind & North – Ukraine, OOO | Kremenchuk, UA

in Pilsen, full time

Warehouse workers are invited to DHL\AMAZON warehouses
Start of work 11/25/2021
Visa for 3 months
Registration is free
Accepted:
Men, women, couples
The employer offers:
Basic gross salary: 22,000 kroons (135 kroons /…

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7 September 2021

Befind & North – Ukraine, OOO | Kremenchuk, UA

in Pilsen, full time

Warehouse workers are invited to DHL\AMAZON warehouses
Start of work 11/25/2021
Visa for 3 months
Registration is free
Accepted:
Men, women, couples
The employer offers:
Basic gross salary: 22,000 kroons (135 kroons /…

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1 September 2021

JUS-Service, Sp. z o.o. | Gdansk, PL

in Brno, full time, no work experience

Direct recruitment in EU countries!
*compensation only for the cost of legalization in the country of employment and insurance for entry into the EU
International Labor Office “JUS-Service” with offices in the cities of Gdansk, Poland and Zhytomyr, Ukraine (License for. ..

Employers will be able to find you and offer you a decent job.

Zakordonom, ChP | Zaporozhye, UA

in Prague, full time, no work experience

Warehouse worker
Salary: 110 CZK/hour.
Place of work: Prague.
Decor:
– official, we issue a Czech work visa for 3 months and a work card for 2 years under the Ukraine Regime;
– order the invitation in advance and set the date of arrival.

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July 17, 2019

Work Everyone, PE | Zaporozhye, UA

in Prague, full time

Responsibilities: Picking orders according to invoices; Packing/marking orders; Sorting and placing goods in the warehouse; Packing goods; Working with a scanner.
Requirements: Willingness to work in night shifts Willingness to work “on your feet” Help about …

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December 5, 2019

Europa Service, LLC | Odessa, UA

in Cheb, full time, no work experience

AMAZON Warehouse Packer/Free Housing*
To apply for a vacancy, please call or viber 380673334038
Amazon ID LOGISTICS is a large warehouse of an international company, working in good conditions in a modern warehouse. There is such a thing in stock…0004 | Nikolaev, UA

in Pilsen, full time

Amazon packaging warehouse
– Monthly salary 28000-29000 kroons (36 000 UAH)
-City of work Pilsen
– Work on a Czech 3-month visa
– For its manufacture we make a complete package of documents
– We organize a trip to work from Lviv,…

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February 15, 2022

Europe Service, OOO | Kyiv, UA

in Pilsen, full time

Amazon product packaging logistics warehouse
– Monthly salary 28000-29000 kroons (UAH 36,000)
-City of work Pilsen
– Work on a Czech 3-month visa
– For its manufacture we make a complete package of documents
– We organize a trip to work from Lvov,…

Save

January 31, 2022

Gunenko Yu.A., FLP | Zaporozhye, UA

in Prague, full time

Warehouse workers of the MALL online store
Vacancy for the preparation of a visa (for 90 days). The term of registration is 1.5-2 months. Work in the Czech Republic.
Place of work: Prague.
Wanted: • Men, women, couples. • Age: 18 to 50 years old.
Responsibilities and conditions…

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May 26, 2021

TempoEast, LLC | Beregovo, UA

in Prague, full time

Packers (men, women and couples) for Amazon warehouses in Dobroviz, Czech Republic.
160 CZK per hour + many bonuses and gifts for Christmas. Per month up to 35,000 kroons gross. Contract for the peak season 2019 – October-January 2020. With overtime up to 1400 euros in…

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December 16, 2019

Zaporozhye, UA

in Cheb, full time

Warehouse worker required (Cheb)
Main responsibilities: work with Tchibo brand goods (includes such product groups as clothes, bedding, household goods) – preparation, packaging and labeling of orders – work with manual…

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9 hours ago

Evgeniya Oleksandrivna, FLP | Odessa, UA

in Prague, full time

Workers are required for a leather goods warehouse (bags, wallets, purses, belts, key holders, business card holders, etc. ). Women, men, married couples without age restrictions. The work consists in a thorough inspection of finished products and checking for defects …

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12 hours ago

Evgeniy Alexander Khizhnyak Working in… | Zaporozhye, UA

in Prague, full time

In the Czech Republic, Prague, electronics warehouse workers and
Requirements: Czech, Polish visas, men, women (couples) up to 50 years old (knowledge of the language is not required) Responsibilities: working with a scanner, sorting, packaging, assembling goods. Conditions: daily and…

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15 hours ago

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Amazon Warehouse Jobs 2022/2023 Apply now !!!

Amazon Warehouse Job 2022/2023 is currently underway for interested applicants or applicants to apply.

Shortlisted applicants who intend to become potential Amazon Warehouse Jobs members, this is your opportunity to start filling out the application form now.

Applicants must provide genuine credentials and requirements when applying for Amazon Warehouse Jobs 2022/2023.

In this article, we’ll discuss the Amazon Warehouse jobs and demonstrate the important components of the following jobs, especially in the requirements process.

Applicants or applicants must also provide all of their basic qualifications and requirements for employment.

This page will provide candidates or job seekers with the following guidelines and steps to apply for a job at Amazon so they can better understand them.

Applicants participating in the application process must carefully follow every information and instruction regarding Amazon Warehouse Work .

Amazon Jobs ranges from different parts of the center of significant job opportunities for suitable, motivated and unique workers in the US.

Here are some of the Work in the Amazon warehouse ; this will be important for candidates applying for jobs.

Contents

Amazon Warehouse Job Updates 2022/2023

Shortlisted applicants or applicants can access the required information on the Amazon Warehouse Jobs portal or website.

Amazon, a multinational company, has greatly expanded its distribution and warehousing policies in recent years.

Amazon Inc has grown so much in business that the world of science and technology offers unique and sophisticated methods to keep the company going.

Undoubtedly, there are competitors looking to compete with e-commerce company Amazon.

Amazon.com Inc and major competitors such as The Home Depot Inc and Walmart Inc are making waves with the construction of many new warehouses.

The reason is to facilitate same-day or next-day delivery of online orders to customers in the United States (USA).

Those who live in the most significant metropolitan areas especially need this service for some important purposes.

Here are the steps to apply:

  1. To apply, this is the application link: https://www. amazon.jobs
  2. Fill in the correct details.
  3. Please enter a valid email ID
  4. Site without false information.

Amazon Warehouse Job Listings

The following are Amazon Warehouse Job Listings:

employment team.

US Warehouse Team Member Salary

The average wage for a warehouse team member in the US is over eighteen point seventy dollars ($18.70) per hour.

US Warehouse Task Force Member Requirements for Candidates

US Warehouse Task Force Member Requirements:

Citizens US born and raised candidates
Sex Candidates can be both male and female
Fitness-status Candidates should not be mentally and physically
Criminal status Candidates must have a clar0516
Minimum age Applicants must be at least eighteen (18) years of age.
Maximum Age Applicants must be at least forty (45) years of age.
Sense of communication Applicants must be very fluent in English.
Peace of mind

Requirements for the seasonal storekeeper in the United States for candidates

Requirements for candidates from seasonal warehouse clerk in the United States:

9058

Born and grown up in the USA Candidates can be either male or female
Medical condition Candidates must be free from medical conditions.

3. Amazon Fulfillment Center

Amazon Fulfillment Center is currently available for applicants seeking to become part of the Amazon e-commerce company in Phoenix, Arizona.

Amazon Fulfillment Center US salary

The average Amazon Fulfillment Center salary in the US is over nineteen point thirty-five dollars ($19.35) per hour.

US Amazon Fulfillment Center Requirements for Applicants

US Warehouse Hose Assembler Salary

The average US Warehouse Hose Assembler salary ranges from twenty-six point thousand dollars ($26.1 thousand) to thirty-three point thousand dollars ($33.1 thousand) per year.

US Warehouse Hose Assembly Requirements for Applicants

US Warehouse Hose Assembly Candidate Requirements:

Citizens0516
Sex Candidates can be both male and female
Fitness-status Candidates should not be mentally and physically
Criminal status Candidates must have a clar0516
Minimum age Applicants must be at least eighteen (18) years of age.
Maximum Age Applicants must be at least forty (45) years of age.
Sense of communication Applicants must be very fluent in English.
Peace of mind

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Amazon warehouse worker – Human Capital

Permanent set

AMAZON WAREHOUSE WORKER
Poland (Swiebodzin)

High bet!

Visa, bio

  • Description

    AMAZON is an American e-commerce company that operates the largest online store in the world, Amazon.

  • Working conditions

    • Salary: 2700-4000 zl/month
    • Watch:
      168-200 h/m

    • City:
      Svebodzin
    • Schedule:
      2nd shift

    • Weekends:
      1-2 days a week

    • Night shifts:
      Yes

    • Sedentary work:
      Sitting / standing

    • Housing:
      660 zl/month

    • Food:
      Provided, lunch – PLN 1

    • Education:
      Provided at work

    • Contract type:
      Labor contract for 3/6 months

  • Requirements for a candidate

    • Floor:
      M, F, Pairs

    • Age:
      Under 58

    • Work experience:
      No experience

    • Education:
      Irrelevant

    • Language knowledge:
      Not needed

  • Responsibilities

    • Packaging according to order
    • Picking and proper segregation of parcels
    • Working with the mobile product scanner
  • Additional Information

    • Work clothes:
      Vest, helmet

    • Working shoes:
      Boots

    • Transport:
      Bus

    • Medical checkup:
      Yes, when applying for a job

    • Contract extension:
      Yes


2700-4000 zl/month

rate: 15. 40-16.90 zl/hour (net)

submit your application

How much do warehouse workers in New York earn? [Resolved]

The average wage of a warehouse worker is $24.73 per hour in New York, NY and $5,250 overtime per year.

Similarly, what is the highest paid job in a warehouse? According to Indeed, some of the highest paid warehouse jobs are Warehouse Process Engineer, Production Supervisor, Shipping Supervisor and Quality Assurance Manager .

Are warehouse workers in demand? Yes, warehouse workers are in demand .

This growth in warehouse space due to the growth of e-commerce led to a 23.9% increase in sales during the 2020 holiday season, resulting in the warehouse industry seeing network growth of more than $209 billion.

Also, what are typical warehouse duties?

Responsibilities of the warehouse worker:

  • Ensuring the cleanliness, order and safety of the workplace.
  • Loading and unloading delivery vehicles.
  • Inventory check-in.
  • Inventory counting and confirmation.
  • Inspect equipment for damage and defects.
  • Error reporting to relevant parties.
  • Marking and marking equipment.

How much do Amazon warehouse workers in New York earn?

How much does a warehouse worker at Amazon.com in New York earn? The average annual salary for an Amazon.com warehouse worker in New York is approximately $32,173, which is in line with the national average.

How much do Amazon warehouse workers earn per hour? The average hourly wage for an Amazon. com warehouse worker in London, England is approximately £90,003 £14.1890,004, which is 53% above the national average. Salary information comes from 38 data points collected directly from employees, users, and past and present job postings on Indeed over the last 36 months.

Does Amazon pay weekly or biweekly? Amazon Country Weekly . The impact of the pandemic forced Amazon to change its payment policy.

Does Amazon pay well? Amazon employees receive different salaries depending on the region. Our data shows that the Amazon employees in Sunnyvale, California earn the most, where the median annual salary is $69,661. . This compares to Seattle, Washington, where Amazon employees earn an average salary of $65.9$25K.

How much does a 6th level earn on Amazon?

The average total compensation package for L6 SDM on Amazon is $400,000 .

How much does Amazon pay each month? How much do Amazon employees get paid per month?

Annual salary Monthly payment
Best earnings $93,000 $7,750
75th percentile $58,500 $4,875
Medium $48,345 $4,028
25th percentile $27,000 $2,250

How much does Amazon pay for a night shift?

How much does a night shift warehouse worker make at Amazon? The typical salary for an Amazon warehouse worker on a night shift is $90,003 $16 per hour 90,004. Warehouse worker wages for a night shift at Amazon can range from $16 to $18 an hour.

Does Amazon pay good salaries? Together with , the average starting pay of $18 an hour is —more than double the federal minimum wage—Amazon offers a range of great benefits that support employees and eligible family members, including home partners and their children.

What is Amazon’s payment schedule?

Amazon currently pays its employees weekly. Technically, Amazon’s payday is on a Friday. Most employees also receive a salary. every Friday .

How much do Amazon warehouse workers earn?

How much does an Amazon.com warehouse worker make in the US? The average hourly wage for an Amazon.com warehouse worker in the US is 90,003 approximately $16.28 90,004, up 9% above the national average.

Does Amazon pay more for overtime? Full-time Amazon employees are required to be on call for one additional shift for at least a week. This company also pays unpaid staff an hour and a half when they work more than 40 hours a week, while salaried employees do not receive additional compensation .

What is the base salary at Amazon? What is the minimum wage at Amazon? The minimum salary at Amazon depends on the position you are applying for. The minimum wage for an account manager is 2.6 lakh per year. , for junior customer service technician, the minimum wage is 2.6 lakh per year, and so on.

What is the Amazon pay rate?

Amazon.com Inc Hourly Jobs

Position Range Medium
Position: Warehouse worker Range: $13-17 Average: $15
Warehouse worker Range: $13-18 Average: $15
Driver – Range: $12-$21 Average: $16
Collector Range: $13-$19 Average: $16

How much is Amazon’s annual salary? How many people at Amazon get paid? See the latest salaries by department and position. The median estimated annual wage, including base and bonus, at Amazon is $,114,073 or $54 per hour, while the estimated average wage is $180,145, or $86 per hour.

See also

What is L4 on Amazon?

Software Engineer I (L4)

What level is Jeff Bezos? The highest level (other than Jeff Bezos, who is the only Level 12 ) is Level 11 for senior vice presidents with over $1 million in compensation.

How much do you get paid at Google?

Slot Machine Google’s average estimated annual salary including base and bonus is $133,066, or $63 per hour. while the estimated average salary is $134,386 or $600,000 per hour. At Google, the highest paid position is CFO with a salary of $37,305 per year, while the lowest paid is Secretary with a salary of $37,305 per year.

Which country has the most Amazon jobs? Highest paying job at Amazon

Rank Position Average salary
1 Software Development Manager $165,358
2 Data Engineer $130,021
3 Scientist $122,856
4 Software Engineer $122,723

How many hours do Amazon employees work? Most Amazon warehouses operate two shifts—day and night—and operate on a four-day schedule. The duration of the shift depends on the location; some will take eight hours, some ten hours and others will last twelve hours .

Which job brings in the most money?

Highest paid careers

Rank occupation Average salary in 2020
Year
1 anesthesiologists $ 100.00 +
2 General Internal Medicine Physicians $ 100.00 +
3 Obstetricians and gynecologists $100.00 +

Amazon warehouse injury rate 80% higher than competitors

Technology

close

100%

Amazon warehouse workers are injured much more often than their counterparts from other companies, reports the BBC. The high injury rate was the result of constant overtime at the online retailer’s facilities, which are ignored by management, despite massive complaints and even protests from employees. The manuals for storekeepers do not even have the concept of “processing” – they are called “industrial athletes” there, urging them to prepare for the loads that athletes experience when preparing for competitions.

Amazon, which over the past few years has been accused of exploiting the labor of storekeepers, has finally decided to solve the problem of processing, it approached it from an unexpected side, according to the portal The Verge .

In an internal training manual for employees, which was leaked online, journalists found a strange euphemism.

It omits the notion of “person who recycles”, but includes the term “industrial athlete” – this is how the Jeff Bezos company encourages its employees to perceive themselves.

Storekeepers are advised to “prepare their bodies” for loads comparable to those experienced by an athlete preparing for a competition.

The manual warns that some warehouse workers walk about 13 miles (nearly 21 km) a day, burning an average of 400 calories per hour. It also gives advice on healthy lifestyles, such as diet and healthy sleep, to meet Amazon’s work standards. The media also drew attention to the recommendation to buy shoes “at the end of the working day, when the feet are swollen as much as possible” so as not to pinch the feet – such rules are usually followed by marathon runners and tourists who go on multi-day hiking trips.

However, Amazon does not indicate that athletes, who should ideally look like warehouse employees, train to wear out in order to prepare for a specific date of the competition, and also have days to restore the body. In addition, they pay great attention to proper nutrition and sometimes sleep during the day, which is an unaffordable luxury for a storekeeper, the newspaper writes. So, instead of reducing the extremely high workload on their employees and providing them with medical care if necessary, Amazon invites them to “train” to the limit of their strength to fit the position.

This manual is made even more intimidating by the recent trade union-supported study referenced in BBC .

According to it, there are 5.9 serious injuries per 100 people in Amazon warehouses, which is almost 80% higher than the average injury rate for other market participants.

The authors of the study believe that the “obsession with pace” inherent in the management of the Bezos company is to blame.

Early this year, Amazon was at the center of a scandal when it became known that company drivers who deliver orders to customers often urinate in bottles because they are unable to stop and go to the toilet due to very strict deadlines and penalties for violators . The company’s management denied this information, but subsequently issued an official apology after irrefutable evidence of this fact appeared on the network.

As for working conditions in the Amazon warehouses themselves, they remain just as harsh. The press service has consistently denied all reports of hard work, stating that they “do not reflect the essence of work in our offices. ” Back in 2015, the head of the company, Jeff Bezos, expressed skepticism towards the “rumors”, noting that no one would work in such inhuman conditions if this information was true.

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