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2.0
Senior Customer Service Representative | Salem, OR | Mar 27, 2013
Stress, stress and more stress.
PART 1/2
Through training of this company I was lead to believe this was such a fantastic , and amazing place to work, with great pay, benefits and values, but just outside of training, I realized this was all false.
Lets start with the position itself. Customer Service Representative II (CSRII) or a Retention Rep. Your work come into play when someone, usually angry, calls in and states they want to cancel service… At least, that’s whats supposed to happen. 50% of the calls I received were people looking for free stuff, or transfers from other representative in other department who have no idea what they are doing, often making false promises of what I would be providing for the customers. The Salem, Oregon call center is the only center for the company that is only retention, all other call centers hire as a General Care Representative or Customer Service Representative I (CSRI) (unless they provide technical support, fraud care, etc) to begin and CSRII is a promotion that you can get after 6 months, but usually a year or more later. 6 months to a year or more of learning rules of the company, getting familiar with the systems, etc. In Salem, you are dropped right into the position of a CSRII and expected to preform at the same level of these tenured representatives.
The expectations of a CSRII are unreasonable, even for a tenured representative. Not only are your calls timed to the second (499 seconds is your average goal for calls every day), you have goals for the n
Prosgreat pay, decent benifits
Consunfair, unlawful, overworking, horrible management, constant criticism, unrealistic expectations on employees
3. 0
Customer Service Representative | Chattanooga, TN | May 11, 2013
Started out as a wonderful job.
I absolutely LOVED T-Mobile when I first walked in the doors. I was excited to be working for such a wonderful company. Training was excellent as well. I couldn’t say enough positive things about this place.
Then, I got out of training and onto my ‘team’ and it went downhill from there. My coach was not really a coach at all but just a regular senior rep put in a coaches position. There was a lot of pressure on her to make her team perform and we were the guinea pigs unfortunately for her test run as a coach. I felt like I was constantly getting harassed and picked on by her. I actually went home in tears from getting talked to like a child. I have never been in a workplace before where I felt so belittled. When I did good, no mention took place or applaud. When I had 1 bad phone call, I was treated as though I was the most horrible person in that place. I was told we are not allowed to have a bad phone call ever. The way I was talked to over what they felt was a bad call (which it wasn’t a bad call actually, it just wasn’t the best) made me feel so low and my self esteem drop that I felt like I had to hang my head the whole day. I actually felt like a child in the corner of a classroom and that is what happened. I ended up having to move my desk from a nice area to the corner even though I explained how unhappy I was and how punished I felt. They claimed we had to move around , however the favorites kept their seats and eventually they even let another rep go back to her o
Prosexcellent pay, nice breaks and lunch, great benifits
Consmanagement, short of an American version of a sweat shop, push calls through less than 6 min or get yelled at
2.0
Customer Service Representative | Salem, OR | Mar 29, 2013
They should hire retention reps to help retain their retention reps. ..
During training it was AMAZING! We had a huge group (about 25) and there was hardly any cliques. We all loved each other and we were supportive and kept each other going. Once we got into taking calls things got more difficult but we were still doing well and encouraging each other to keep going. This group started in early September and now I think there is about five people left from the training group, give or take one or two.
It didn’t take long after training before everyone was disappearing from work. 🙁 I wasn’t really surprised since while I was in training my floor supervisor was trying to get me to quit before I even made it on her team! Almost weekly I was hearing, “Are you sure this is the right job for you? I mean it looks better on your resume if you quit rather than wait around to get fired.” Which is true but a little offensive still.
Things got pretty ugly in the end. I was suspended from work because I was not renewing enough contracts. On my team, I had the happiest customers, lowest amount of people cancelling and hardly anyone called back in to get help from someone else or seek a second opinion. One of my biggest disappointments about the job was that I got hired to retain customers, fix their issues and rebuild the broken relationship…I was hired to do customer service. But in the end one of the biggest things is that you have to get a certain amount of contracts…so in reality…I ACTUALLY got hired into a sales position. So, I tried my absolute h
Prosthe pay and benefits are great!
Conseverything else.
3.0
Sales Representative | Eagan, MN | May 7, 2013
Customer orientated sales job in busy mall location
I worked for one of the largest distributors of Sprint in the State of Minnesota which is Phoenix Distributing, but the atmosphere is the same you would receive in a corporate Sprint Store. I spent almost 5 years previously working at Target where my skills in customer service were greatly increased, allowing me to be successful at Sprint. I learned, however, that working in a service and repair center is also very focused around the fixing of devices, and often times it could be difficult to hit sales goals on months where service and repair outnumbered sales in which I worked. At first it was difficult since I was a newcomer to the cell phone world, where knowledge is power because customers in our present day demand that we be knowledgeable and prolific in the field in which you work. This makes sense of course, and after the first few months I really started to see large increases in sales. One con, however, to sales commission jobs at Sprint is that each sale has a chance of a customer survey in which it can affect the outcome of your paycheck. If your survey wasn’t perfect, meaning all 5’s on all the questions which meant very satisfied, that sale could actually hurt your commission check by taking the credit for the sale away. Beyond this, the pay was steady hourly, and overtime was not uncommon. In fact, it is definitely considered a positive because of the pay but it can be interfering sometimes in your personal life, especially since I’m a full-time college studen
ProsGreat pay, terrific co-workers, and friendly management
ConsSometimes irate customers, long hours
5. 0
Retail Sales Associate | West New York, NJ | Sep 27, 2012
A happy and fun workplace – Magenta all the way
My typical day at work would consist of opening the store – gathering the team together before we open & review our daily goals and set the team their individual goals to reach our store goal for that day.
Once I have that done I finish the morning paperwork and jump back on the sales floor observing my team on how they interact with customers and how they resolve their concerns. As they are with customers I am either floor coaching the line of customers to make sure they are acknowledged and any simple question I do my best to answer them or I am observing my team for future coaching on opportunities they have to improve their skills.
I manage the contests that T-Mobile has with their sponsors (Samsung, HTC, Blackberry, Huawei, LG, Nokia) at a district level with my store. Since December 2011 my store has won every contest put out. The reason behind that is consistency – I follow up with every individual in my team every day I work. I make sure they take every test they need to and I review with them where they stand and doing so motivates them.
Day to Day I review how stores are doing in my district and reviewing what their quotas are motivates me to push for better and exceed my quota and theirs and doing so has made my store #1 in the district for 2011. My district manager and his boss have recognized me for my accomplishments.
My co-workers, a very diversified team indeed. The team is a great asset to T-Mobile and to myself. We have grown to be a team for when it was
Pros401k & medical/health benefits, 7 discounted phone lines, educational assistance, hourly+commission
2.0
Senior Customer Service Representative | Salem, OR | Mar 27, 2013
Stress, stress and more stress.
PART 2/2
When people become familiar with the inner working in the company, often because they’ve called in and been told just a bit too much information, they all of a sudden take advantage of it, just as anything else. You begin to get things called “Contract Parties”. What these are are people who know they are Net Adds calling in an asking for free money and discounts on their monthly bill. For no reason, mind you. Customers taking advantage of these “safe offers” which are supposed to be used to help customers who have been wronged by the company, and because they are signing new contracts,it becomes okay to throw free money at them. You can get many people on the phone at once doing these contract parties, with a friend or family member with them who would like to take advantage of the same offer, if they qualify, you give it to them as well. I’ve had a call where I have signed 60 contracts. 60 contracts on one call. So it becomes okay to bend over backwards for these people who don’t really deserve any kind of discount or credit, but when you feel personally and morally someone else is, you are unable to help them.
The reason I compared this to Verizon is that my service with Verizon hasn’t been perfect as with any other phone company I’m sure. But never when I have called in for a issue was I offered money before a solution for my problem.
Within a week of working for T-mobile, I was contacting about participating in a lawsuit against the company, and throughout my
5.0
Senior Quality Assurance Analyst | Tampa, FL | Jun 27, 2013
Sr QA Analyst
Performed testing, development, deployment, support and systems administration. Projects worked for are Special Accounts, Desktop Tool, J payment, MCSA&GSA, Kid Connect, Cam and Non Cam,TAC Expansion, RJ11, Remedy, Remedy Care, PCI (diff forms of payment), and Consumer Mail, Electronic Check Payments and Credit Card Payments – Master card, Visa, American express and Discover, Generated Credit card numbers, Routing numbers, Account numbers, commission payments, Bill reprint forms, Reprint Bill Address Form, Flex pay.
Worked on QAT and UAT test environments.
Worked on customer related, web based and intra applications for testing.
Responsible for running the Manual Test Cases using Test Director 7.5 and Mercury Quality Center 9.0
Involved in writing the Test Scripts, Test Scenarios, Test Cases and Mapping the requirements with the Used Test Cases.
Tested the new functionality and ran test cases in Test Lab and generated documents and did User acceptance testing (UAT).
Defects found while testing were resolved on own and or assigned to the appropriate teams through the test management tool, Quality Center. Once the issue has been resolved, it was re-tested and it was closed if it is working according to the desired functionality.
Extensive testing done on PCI (Payment Card Industry), and Consumer Mail, Electronic Check Payments and Credit Card Payments – Master card, Visa, American express and Discover.
Worked on PAG – Prepaid Application Gateway, activated number of pre
5. 0
Mobile Expert | New York, NY | Oct 14, 2020
Good place to work at
I have really enjoyed the time I’ve been with the company. It’s pretty straight forward, you have to sell, sell, sell. Depending on your store your staff experience can vary.
1.They are very responsive and quick about the hiring process. They kept me on the loop of every step from interviewing to orientation. The process took about two weeks and it was a group interview where you basically have to show you got the charisma and determination to sell.The orientation was simple you have to be willing to take a month long class where they show you how to sell and basically putting the customer first.
Once you pass the orientation you begin to shadow other employees. This can be a mixed experience where either they want to show you or they prefer to ignore you.
2.A typical day you have to make each customer count and offer them something so you can hit your numbers. Which is not that difficult to do if you offer to everybody. You will have some off months and some really good months. Just like any retail job where there is some off and on months. I truly believe this is the best retail job available. Reason being its straight forward and you don’t have to stay late to fold clothes. If you are a tech savvy this job is for you. For me, it has made me into a better salesman and being truly appreciated for my work at the company. There is different ways to grow within the company. There is many employees that have been within the company for years.
3.I would have to say the hardest
ProsWork ethic, pay, benefits, work-life balance
ConsOccasional dramatic coworkers
2.0
Customer Service Representative | Rockville, MD | Jun 17, 2016
Horrible Company, horrible management.
I worked at this specific location for about two years. At first, everything was actually really really good. We used to get paid bi-monthly and 15% commission every 15th and the last day of the month. On the 15th you would get a 25% advance on your commission and on the last day you would get the remaining 75%. This definitely seemed like the ideal job for me flexible hours and pretty decent pay until…the company “Express Stores” not T-mobile decided to change the payroll to bi-weekly. The reason behind it was we would get paid more frequently and instead of a 25/75 advance they just gave you one commission check at the end of the month which would help you “save”. Not so much the truth, as well with the new pay structure they decided to add “metrics” for those of you who don’t know what that is, it pretty much means specific goals you have to reach. So for every metric you don’t hit you lose 1% of your commission and if you hit all 5 metrics you get 20% commission (remember its 15% commission). The metrics involved activations, upgrades, added data (more than just 1GB of data), mobile internet/broadband/tablets, added features (long distance calling, caller tunes stuff like that), accessories, and VOC (Voice of Customer) which is customer feedback. Now this may seem as easy as 123 but in a store that has usually more than 5 employees each personal goal was about 85 activations, 65 upgrades, 90% of added data, 10 mobile Internet, etc. Working at a location like Aspen Hill,
ProsFlexible hours, learn about technology, and fun environment
ConsShort breaks or no breaks, if it’s busy while you’re on break you gotta go back, 6 days a week, weekends are mandatory. No overtime.
3.0
Disability Specialist | Austin, TX | Nov 1, 2019
Easy hire, easy job, not a forever job, ironically bad communication.
So a typical day in this job has you seated or standing re-voicing client phone calls. You are never acknowledged by the parties like TTY captionists so people assume you’re a phone with captioning tech. Clientele tend to be older people and boomers. Calls can be draining if the speaker talks long, doesn’t actually need our assistance, talks fast, or talks about really challenging political gripes or disturbing ideologies. This job can be enjoyable if you can find a craft, book, or page to color. Job’s queer-friendly. They respect pronouns and preferred names. You’ll have to remind people. You get dental, vision, health insurance whether you’re full time or part time. We got a bonus just because the company did ok once. It was never explained. You don’t have to dress up and they have a very relaxed policy on personal appearance, Hair color is ok. Piercings and tats are ok. Jeans and tee-shirts are fine. You can be accommodated for disabilities but no one presents that to you as an option. You get a longer lunch but then you have to come in earlier, so probably doesn’t help.
********************************************************************************
The most challenging part of the job is that you have competing, confusing, and contradictory information coming from all the supervisors and the manager of the center. One day this is a policy, then it’s never spoken of or enforced again, too much change and policing actually makes the environment hostile and uncomfortabl
T-Mobile Reviews & Ratings by 352 Employees
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3.9
Growth Opportunities
3. 4
People You Work With
4.4
Person You Work For
4.0
Rewards You Receive
3.8
Support You Get
3.8
Way You Work
4.0
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3.8
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“Overall T-Mobile was an excellent place to work. Even when business decisions necessitated the closing of our site, T-Mobile provided resources to help with finding new employment and a severance to help bridge the gap. I recommend T-Mobile to others.”
Posted 9 years ago in Kansas City, MO
in Irvine, CA
Person You Work For
3 / 5
People You Work With
2 / 5
Work Setting
3 / 5
Support You Get
1 / 5
Rewards You Receive
2 / 5
Growth Opportunities
1 / 5
Company Culture
1 / 5
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1 / 5
in Bellevue, WA
Person You Work For
5 / 5
People You Work With
4 / 5
Work Setting
3 / 5
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3 / 5
Rewards You Receive
5 / 5
Growth Opportunities
1 / 5
Company Culture
3 / 5
Way You Work
4 / 5
3. 9
T-Mobile (352)
4.5
Highest Rated in this Industry is Adtech (8)
3.8
Average of All Companies in this Industry (13,141)
in Bellevue, WA
Person You Work For
4 / 5
People You Work With
5 / 5
Work Setting
4 / 5
Support You Get
3 / 5
Rewards You Receive
4 / 5
Growth Opportunities
4 / 5
Company Culture
4 / 5
Way You Work
4 / 5
in Stratford, CT
Person You Work For
5 / 5
People You Work With
5 / 5
Work Setting
5 / 5
Support You Get
5 / 5
Rewards You Receive
4 / 5
Growth Opportunities
5 / 5
Company Culture
5 / 5
Way You Work
5 / 5
in Augusta, GA
Person You Work For
5 / 5
People You Work With
5 / 5
Work Setting
5 / 5
Support You Get
4 / 5
Rewards You Receive
2 / 5
Growth Opportunities
4 / 5
Company Culture
3 / 5
Way You Work
4 / 5
in Poland, ME
Person You Work For
3 / 5
People You Work With
5 / 5
Work Setting
3 / 5
Support You Get
3 / 5
Rewards You Receive
4 / 5
Growth Opportunities
3 / 5
Company Culture
4 / 5
Way You Work
4 / 5
in Brooklyn, NY
Person You Work For
4 / 5
People You Work With
5 / 5
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5 / 5
Support You Get
5 / 5
Rewards You Receive
5 / 5
Growth Opportunities
4 / 5
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5 / 5
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4 / 5
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5 / 5
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5 / 5
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5 / 5
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5 / 5
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5 / 5
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5 / 5
Company Culture
5 / 5
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5 / 5
in Irvine, CA
Person You Work For
4 / 5
People You Work With
4 / 5
Work Setting
4 / 5
Support You Get
4 / 5
Rewards You Receive
4 / 5
Growth Opportunities
4 / 5
Company Culture
4 / 5
Way You Work
4 / 5
in Chicago, IL
Person You Work For
3 / 5
People You Work With
5 / 5
Work Setting
2 / 5
Support You Get
1 / 5
Rewards You Receive
2 / 5
Growth Opportunities
3 / 5
Company Culture
2 / 5
Way You Work
5 / 5
in Cumming, GA
Person You Work For
5 / 5
People You Work With
5 / 5
Work Setting
5 / 5
Support You Get
5 / 5
Rewards You Receive
5 / 5
Growth Opportunities
5 / 5
Company Culture
5 / 5
Way You Work
5 / 5
in Irvine, CA
Person You Work For
5 / 5
People You Work With
5 / 5
Work Setting
5 / 5
Support You Get
5 / 5
Rewards You Receive
4 / 5
Growth Opportunities
5 / 5
Company Culture
3 / 5
Way You Work
4 / 5
in Bothell, WA
Person You Work For
5 / 5
People You Work With
5 / 5
Work Setting
5 / 5
Support You Get
5 / 5
Rewards You Receive
5 / 5
Growth Opportunities
5 / 5
Company Culture
5 / 5
Way You Work
5 / 5
in Herndon, VA
Person You Work For
5 / 5
People You Work With
5 / 5
Work Setting
5 / 5
Support You Get
5 / 5
Rewards You Receive
5 / 5
Growth Opportunities
5 / 5
Company Culture
5 / 5
Way You Work
5 / 5
in Kansas City, MO
Person You Work For
4 / 5
People You Work With
4 / 5
Work Setting
4 / 5
Support You Get
4 / 5
Rewards You Receive
3 / 5
Growth Opportunities
3 / 5
Company Culture
4 / 5
Way You Work
4 / 5
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Is T-Mobile a good company to work for?
T-Mobile has an overall rating of 3. 9 Average Rating out of 5, based on over 250
T-Mobile Review Ratings left anonymously by T-Mobile employees, which is equal to the average rating for all companies on CareerBliss. 92% of employees would recommend working at T-Mobile.
Does T-Mobile pay their employees well?
T-Mobile employees earn $45,000
annually on average, or $22
per hour, which is 32% lower than the national salary average of $66,000 per year.
172 T-Mobile employees have shared their salaries on CareerBliss. Find T-Mobile Salaries by Job Title.
How satisfied are employees working at T-Mobile?
92% of employees would recommend working at T-Mobile with the overall rating of 3.9
out of 5.
Employees also rated T-Mobile
3.9 out of 5 for Company Culture,
3.8 for Rewards You Receive,
3.4 for Growth Opportunities and
3.8 for support you get.
What is the highest paying job at T-Mobile?
According to our data, the highest paying job at T-Mobile is a
Senior Director of Business Development at $300,000 annually. Browse T-Mobile Salaries by Job Profile.
What is the lowest paying job at T-Mobile?
According to our data, the lowest paying job at T-Mobile is a
Assistant at $14,000 annually. Browse T-Mobile Salaries by Job Profile.
What are the pros and cons of working at T-Mobile?
According to reviews on CareerBliss, employees commonly rated
the pros of working at T-Mobile to be Company Culture, Growth Opportunities, People You Work With and Person You Work For,
and no cons.
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Working At T-Mobile: Employee Reviews and Culture
The Culture At T-Mobile
Information provided by the company
What makes T-Mobile a great place to work?
You decide your own journey. How far you go is completely up to you. No two paths are the same, and everyone has their own unique experience. But one thing is true for all employees: you get back what you put in. It’s all about the people.
From the customers and communities you serve to the teammates you inspire every day, the meaningful relationships you build set this job apart from the rest. Diversity is in our DNA.
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What is the culture like at T-Mobile?
We embrace diversity and inclusion—not just because it’s the right thing to do. Our diverse employees (and customers!) help us break down barriers and rewrite the rules. We value our front-line teams because they take care of our customers. We are wired to perform and we take ownership for doing our part. We are here to win and have fun along the way! Most importantly, we do it the right way. We earn the trust of our teammates, customers and shareholders every day.
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What benefits does T-Mobile provide to employees?
Health benefits, PTO, Tuition Assistance, 401K, Mobile Discounts and so much more!
At T-Mobile, we believe that diversity fuels innovation, and is at the heart of the Un-carrier spirit. We work hard every day to create an environment where everyone has a sense of belonging, and we can do our very best work – together.
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You share our Un-carrier spirit. This is about breaking rules, paving our own path and making things better for our customers – and each other.
T-Mobile Overview
Website
www.t-mobile.com
Organization Type
Public
The Team At T-Mobile
T-Mobile Company Rankings
T-Mobile is ranked #1 on the Best Telecommunication Companies to Work For in Washington list. Zippia’s Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
- #1 in Best Telecommunication Companies to Work For in Washington
- #15 in Best Companies to Work For in Bellevue, WA
- #1 in Best Telecommunication Companies to Work For in Bellevue, WA
- #6 in Biggest Companies in Washington
- #1 in Biggest Companies in Bellevue, WA
Read more about how we rank companies.
T-Mobile Salaries
Average Employee Earnings
AT&T
$47,201
U.S. Cellular
$44,716
T-Mobile
$42,541
Cellular One
$39,872
C Spire
$38,880
Highest Paying Jobs At T-Mobile
9.8
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.
T-Mobile Gender Distribution
Female
Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for T-Mobile. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia’s data science team found that:
-
T-Mobile has 75,000 employees.
-
46% of T-Mobile employees are women, while 54% are men.
-
The most common ethnicity at T-Mobile is White (58%), followed by Hispanic or Latino (19%) and Black or African American (11%).
-
T-Mobile employees are most likely to be members of the democratic party.
-
On average, employees at T-Mobile stay with the company for 4.2 years.
-
The average employee at T-Mobile makes $42,541 per year.
Biggest T-Mobile Locations
Rank | City | Job Count |
---|---|---|
1 | New York, NY | 43 |
2 | Los Angeles, CA | 22 |
3 | Dallas, TX | 18 |
4 | Chicago, IL | 17 |
5 | San Antonio, TX | 11 |
6 | San Jose, CA | 9 |
7 | Houston, TX | 8 |
8 | Austin, TX | 6 |
9 | Phoenix, AZ | 4 |
10 | San Diego, CA | 3 |
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Do you Work At T-Mobile?
Help us make this company more transparent.
T-Mobile Employee Political Affiliation
T-Mobile employees are most likely to be members of the Democratic Party.
The largest donation made to a political party by a T-Mobile employee was
by Raul Claure. Raul Claure donated
$160,261 to the Democratic Party.
Parties
Democratic Party
73.9 %
–
Republican Party
25.2 %
–
Minnesota Democratic–Farmer–Labor Party
0.5 %
–
Independent
0.2 %
–
Employee Political Donations
Name | Job Title | Party | Donation |
---|---|---|---|
Raul Claure | Chief Executive Officer | Democratic Party | $160,261 |
Joseph Swinbank | Owner | Republican Party | $55,850 |
James Hyde | Wireless Operator | Democratic Party | $50,365 |
Vonya McCann | Executive | Democratic Party | $44,450 |
Robert Hackl | CXO | Democratic Party | $20,000 |
Reza Bulorchi | Requirements Engineer | Democratic Party | $16,600 |
Douglas Michelman | Public Relations | Democratic Party | $11,000 |
KIM Kerr | Vice President | Democratic Party | $11,000 |
Donald Poarch | Owner | Republican Party | $10,800 |
Roger Sole Rafols | Chief Marketing Officer | Democratic Party | $10,000 |
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T-Mobile Employment Videos
T-Mobile rally in Bellevue WA
Ever thought about a career in Retail Sales?
T-Mobile Financial Performance
9. 8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.
T-Mobile Annual Revenue
$68B
$55B
$41B
$27B
$14B
$0
How Would You Rate The Company Culture Of T-Mobile?
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T-Mobile Competitors
Some of the competitors of T-Mobile are Virgin Mobile USA, DOCOMO PACIFIC, and Midwest Wireless. The average salaries at Virgin Mobile USA rank the highest, with their employees earning an average salary of $84,182 per year. The employees at DOCOMO PACIFIC earn an average yearly salary of $62,668 per year, and the salaries at Midwest Wireless average $58,665 per year.
Virgin Mobile USA
Salary Range60k – 116k$84k$84,182
DOCOMO PACIFIC
Salary Range41k – 93k$63k$62,668
Midwest Wireless
Salary Range41k – 82k$59k$58,665
Pioneer Telephone
Salary Range37k – 74k$53k$53,049
Verizon Wireless of the East LP
Salary Range36k – 74k$52k$52,413
Headsets. com
Salary Range36k – 73k$52k$51,977
Telscape Corporate Offices
Salary Range34k – 72k$50k$50,210
Claro
Salary Range34k – 71k$50k$50,064
Talk America
Salary Range34k – 71k$50k$49,593
Metropcs
Salary Range34k – 70k$49k$49,441
$26k
$116k
Frequently Asked Questions about T-Mobile
When was T-Mobile founded?
T-Mobile was founded in 1994.
How many Employees does T-Mobile have?
T-Mobile has 75,000 employees.
How much money does T-Mobile make?
T-Mobile generates $68.4B in revenue.
What industry is T-Mobile in?
T-Mobile is in the telecommunications industry.
What is T-Mobile’s mission?
T-Mobile’s mission statement is “Redefining the way consumers and businesses buy wireless services through leading product and service innovation product and service innovation in wireless services. “
What type of company is T-Mobile?
T-Mobile is a public company.
Who are T-Mobile’s competitors?
T-Mobile competitors include U.S. Cellular, C Spire, Verizon Wireless of the East LP, AT&T, Virgin Mobile USA, Alltel, Cricket Wireless, Talk America, Cellular One, Midwest Wireless, Ntelos, iWireless, DOCOMO PACIFIC, Intouch Communications, Claro, Metropcs, Pioneer Telephone, SunCom, Telscape Corporate Offices, Headsets.com.
Who works at T-Mobile?
John J. Legere (CEO)
John Stanton (Founder)
Are You An Executive, HR Leader, Or Brand Manager At T-Mobile?
Claiming and updating your company profile on Zippia is free and easy.
Zippia gives an in-depth look into the details of T-Mobile, including salaries, political affiliations, employee data, and more, in order to inform job seekers about T-Mobile. The employee data is based on information from people who have self-reported their past or current employments at T-Mobile. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, h2B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by T-Mobile. The data presented on this page does not represent the view of T-Mobile and its employees or that of Zippia.
T-Mobile may also be known as or be related to Jt Mobile Upholstery, T Mobile US Inc., T-MOBILE USA, INC., T-Mobile, T-Mobile US Inc, T-Mobile USA, Inc., Sprint, Southern Pacific Railroad INTernal Communications, sprint nextel, sprint pcs and sprint nextel communications.
T-Mobile Application, Jobs & Careers Online
T-Mobile operates as one of the largest mobile carriers in the world. Nearly 40,000 employees perform a multitude of duties in jobs ranging from entry-level to career-level positions. The company continually needs to supplement current positions with additional hires. Applicants may find roles posted on the company website or by visiting retail locations.
Facts About Working at T-Mobile
Hiring Age: 18 years old (How old do you have to be to work at T Mobile?)
Available Positions: Customer Service Representative, Part-Time Retail Sales Associate, Full-Time Retail Sales Associate, Assistant Manager, Retail Store Manager, Bilingual Store Associate, Bilingual Store Manager, Account Representative, Administrative Assistant, IT Quality Assurance Associate
Printable Application: No. Search Job Openings or visit official site.
T-Mobile Interview Videos
youtube.com/embed/_q1kw0Sg_h5″ frameborder=”0″ allowfullscreen=”allowfullscreen”>
T-Mobile Job Opportunities
Most entry-level applicants find work with limited experience and by qualifying for positions with high school diplomas and standing at least 18 years old. Typical positions entry-level candidates fill with T-Mobile include store associate and customer service representative. Both positions may provide opportunities for advancement, excellent wage options, and flexible scheduling. Most positions necessitate bilingual associates, which in turn lead to faster climbs up the company ladder given experience and tenure. Managers typically need additional experiences and education in order to receive consideration.
T-Mobile commonly seeks employees with a general understanding of customer service techniques, a desire to work with the public, and an aptitude for sales. In addition, employees continually demonstrate a desire to serve the customer, understand and promote the various products and services the company provides, and work exceptionally well in a team environment. Associates must interact with customers consistently in a polite, informative, and service-based way while highlighting company-mandated goals and ideals.
T-Mobile Positions and Salary Information
Most entry-level job seekers find success in sales associate, store operations, and customer service representative positions. Each role typically seeks minimum hiring requirements, such as standing at least 18 years of age and possessing a high school diploma or GED. Managers typically need additional sales and retail experience, and candidates with bachelor’s degrees may receive preference over applicants without. Typically, the following jobs most often need filled:
Retail Sales Associate
- Retail sales associates meet and interact with potential customers in order to start, continue, or transition mobile plans.
- Employees must interact with each customer, find out what each patron needs through feedback and listening, and match each consumer with the proper plan that meets the buyer needs.
- Associates must show genuine understanding of interpersonal skill sets, display excellent communication abilities, and proficiency for sales.
- Retail sales associates may earn wages between $10.00 and $14.00 an hour and start as part-time associates only.
Store Operations Associate
- Working as support team members, store operations associates complete various tasks in order to provide optimal customer service in retail stores.
- Duties include taking physical inventory counts, ensuring products remain easily located, receive all incoming shipments, unpack orders, prepare demo phones for display, and maintain a clean, organized store environment at all times.
- As the first employee customers typically interact with, store operations associates should stay current on all current promotions, sales, and merchandise in order to provide exceptional customer service.
- Store operations associates may earn up to $10.00 hourly wage.
Customer Service Representative
- Working in call center environments, customer service representatives resolve customer queries involving both technical and billing matters.
- Representatives also demonstrate positive and cooperative behaviors with consumers at all times.
- Flexibility in work availability proves necessary, as well.
- Employees must provide complete customer satisfaction, build customer loyalty, and increase revenue through various sales initiatives.
- Customer service representatives should show competency in strategic thinking, innovation, demonstrate a results-focused attitude, and an affinity for continued learning and team building.
- Hourly wages may reach up to $14.00 for customer service representatives.
Management
- Accountable for all operations of the retail store, a manager must show familiarity with all aspects of the supervisory role, including hiring, scheduling, training, loss prevention, team leadership, marketing, and assuming the designation of point of contact for all subordinate employees.
- Managers must show an understanding of a consumer-focused, sales-driven, results-oriented business plan.
- Other duties typically include coaching associates on building relationships with customers, developing strong teams of like-minded individuals, and ensure all employees understand the company sales goals, new products, and all services.
- Store associate managers may earn yearly salaries between $28,000 and $40,000, while store managers may earn up to $50,000 annual salary options.
Tips for Applying
In order to apply for multiple jobs with the mobile carrier, applicants possess the opportunity to build an online profile via the company website. Candidates should allow 30 to 40 minutes when building the profile and should also gather all hiring materials ahead of time to expedite the process. The job profile allows applicants to either enter employment information from scratch or utilize social media. If building from scratch, a job seeker may upload a resume and CV, answer questions related to the position applied for, and add additional information in order to stand out to hiring personnel. Once completed, candidates may apply for various jobs utilizing the same profile repeatedly.
Application Status
Applicants typically hear from hiring personnel within two to three weeks after applying. Candidates receive notification via email when the company obtains application forms. Job seekers determined to follow up on job status may choose to email human resource recruiters or may also decide to meet with hiring managers at the retail location of choice. In doing so, applicants should dress accordingly to show genuine interest in the hiring process and should also keep in mind peak store hours to not interrupt the daily proceedings. Managers may take interest in candidates arriving in person and may show preference to intrepid applicants, though not necessarily.
Benefits of Working at T-Mobile
T-Mobile offers both full-time and part-time employees a vast array of employee benefits, though most remain time-restrictive in nature. Qualified associates enjoy medical, dental, vision, and prescription drug plans as well as flexible spending accounts and various life insurance and disability options. Also, the wireless company provides childcare subsidy programs, educational assistance and adoption assistance. In addition, both full- and part-time employees may enjoy a variety of discount programs, including an employee phone program, voluntary benefits, and wellness programs to promote healthier lifestyles. The company also offers enrollment in company-matched:
- 401(k) retirement plans
- Paid time off, and
- Employee referral program.
Additional Information about T-Mobile
The mobile service provider acts as the official wireless sponsor of Major League Baseball and utilized the sponsorship over the 2014 All Star weekend in Minneapolis, MN. T-Mobile unleashed city-wide LTE service in order to prep for the influx of fans, media, and players alike to enhance the experience in and around the stadium. In addition, the company hosted the FanFest activities and allowed mobile subscribers to use the cellphone as a ticket to jump lines and receive discounted tickets. The company also sponsored player meet and greets, pitching and hitting clinics, and mobile charging stations throughout the stadium.
T-Mobile – Remote Work From Home & Flexible Jobs
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Alert
+ 11 more
About T-Mobile
Researched & Written by Brie Reynolds on the FlexJobs Team
Headquartered in Bellevue, Washington, T-Mobile is an international cell phone carrier that is part of Deutsche Telekom, one of the largest telecommunications companies in the world. T-Mobile has over 42,000 team members and has previously hired for part-time and remote customer service, communications, sales, computer & IT, and software development jobs, among others, in locations throughout the United States, as well as work-from-anywhere jobs for global applicants. T-Mobile continues to receive numerous awards for its success in business and employee satisfaction, including being recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute and being named a Best Place to Work for LGBT Equality by the Human Rights Campaign for multiple years in a row.
T-Mobile USA, established in 1994, provides wireless voice services, data services, and messaging to more than 293 million users throughout the United States and is committed to providing the highest quality of service to meet its customer’s needs. T-Mobile’s mission is to bring people together in communication. To that end, the company offers a variety of plans for phones and tablets, a reliable network, quality customer service, and a wide breadth of coverage, which was expanded in 2015 when the company doubled its 4G LTE coverage and introduced Extended Range LTE.
Visit T-Mobile’s website
T-Mobile on FlexJobs
Flexibility Offered
* Based on all jobs posted on FlexJobs
Check Out Thousands More FlexJobs Success Stories!
5,778 Companies Hiring Today
Join FlexJobs to View 28,274 Current
Remote and Flexible Jobs!
Join FlexJobs Now!
For Research: Past Remote and Flexible Jobs at T-Mobile
We include these past jobs as a way for you to explore what kinds of remote and flexible jobs T-Mobile has hired for in the past and might be likely to hire for again in the future.
-
Designer
30+ days ago
Hybrid Remote Job
Full-TimeBellevue, WA, Frisco, TX, Overland Park, KS, Atlanta, GA, Denver, CO, Reston, VA Candidates need to be able to work in the City or State specified
Design web, social, marketing, and merchandising creative for mid-to-high complexity projects that meets brief requirements.Follow our team processes and best practices; including file naming, folder maintenance, and handoff.Support Sr Designers.
-
Senior Designer
30+ days ago
Hybrid Remote Job
Full-TimeFrisco, TX, Bellevue, WA, Overland Park, KS, Atlanta, GA, Denver, CO, Reston, VA Candidates need to be able to work in the City or State specified
Design web, social, marketing, and merchandising creative for mid-to-high complexity projects that meets brief requirements while maintaining a high degree of autonomy. Follow and assist in bettering our team processes and best practices…
-
Customer Service Associate
30+ days ago
Option for Remote Job
Full-TimeMission, TX Candidates need to be able to work in the City or State specified
Candidate will serve as a customer service associate, providing customer service, selling products and services, and supporting team initiatives. Candidate should be tech savvy, sales oriented, and able to work any shift. Remote job during pandemic.
-
Senior Assistant, Administrative, Global Care
30+ days ago
100% Remote Job
Alternative ScheduleUS National
Senior assistant sought for a remote position requiring hour flexibility, five+ years’ admin support experience, MS Office proficiency, HS diploma, and exceptional interpersonal communication skills. Will arrange travel, coordinate schedules.
-
Senior Manager, Business Analysis
30+ days ago
100% Remote Job
Full-TimeUS National
Assess the success of projects and business outcomes across a wireless company and find opportunities to improve financial contribution. Must have a bachelor’s degree and 7 years of experience. Full-time, remote position. $75-$150K.
-
Senior Copywriter
30+ days ago
100% Remote Job
Full-TimeUS National
Develop, edit, and maintain content on various social media platforms to support product marketing. Lead creative strategy meetings. Requires a bachelor’s degree, high-level detail, and 6+ yrs’ experience. Work from home full-time.
-
Communications Manager, News Operations
30+ days ago
100% Remote Job
Full-TimeBellevue, WA Candidates need to be able to work in the City or State specified
Lead the media relations function for the News Operations team and be the main conduit to reporters for a wireless provider. Must have a high school diploma and 8+ years developing and managing large and/or complex communication plans. WFH.
-
Senior Data Scientist
30+ days ago
Option for Remote Job
Full-TimeUS National
Demonstrate skills in forecasting, modeling and optimization, dissect complicated problems and use data to derive conclusions and deliver recommendations. Must be proficient in data visualization; storytelling skills are needed. Option for remote.
-
Senior Engineer, Technical Support
30+ days ago
Option for Remote Job
Full-TimeSnoqualmie, WA Candidates need to be able to work in the City or State specified
Provide product network and solutions support, conduct testing and review, and perform investigations. Remote and flexible work options after training. Must have 5 to 8 years of telecommunications engineering experience and a BS degree.
-
Applications Developer II
30+ days ago
100% Remote Job
Full-TimeDallas, TX, Seattle, WA Candidates need to be able to work in the City or State specified
Applications developer needed for a full-time opportunity. This position is remote. Will be responsible for identifying user needs and developing solutions. Two years’ experience and bachelor’s degree or an additional four years’ experience required.
-
Business Sales Executive
30+ days ago
Hybrid Remote Job
Full-TimeAlbany, NY Candidates need to be able to work in the City or State specified
Sales executive needed for a partially remote position requiring travel ability, BA/BS, one+ year experience with sales. Will build relationships, develop leads, assess and support clients, make sales, meet revenue goals.
-
Business Sales Executive
30+ days ago
Hybrid Remote Job
Full-TimeSpringfield, MA Candidates need to be able to work in the City or State specified
Identify and contact prospective clients to sell mobile plans to medium-sized businesses. Requires a bachelor’s degree with 4+ years’ experience or an equivalent combination. Full-time, mostly remote role with territory-based travel.
-
Indirect Performance Operations Manager
30+ days ago
Hybrid Remote Job
Full-TimeNew Orleans, LA Candidates need to be able to work in the City or State specified
Determine audit compliance issues and develop corrective actions to resolve them. Telecommute role requires area travel to visit stores, provide training, and perform inspections. Must have 2 years of related experience and a bachelors degree.
-
National Retail Account Executive
30+ days ago
Hybrid Remote Job
Full-TimeMobile, AL Candidates need to be able to work in the City or State specified
Seeking national retail account executive for full-time, remote and field-based position. Provide support to national retailer locations within assigned territory. Must have a bachelor’s degree with 2 years of experience, or HS diploma with 6 years.
-
Senior Software Development Engineer in Test
30+ days ago
Hybrid Remote Job
Full-TimeBoston, MA Candidates need to be able to work in the City or State specified
Work from home opportunity. Will address system issues, create solutions, and build automation tools. Must have exp. in technical telecommunications and excellent communication skills. DevOps exp. is a plus.
-
Sales Project and Program Manager II
30+ days ago
Option for Remote Job
Full-TimeOverland Park, KS, or US National Candidates need to be able to work in the City or State specified
Manage the development and implementation of company services, work on problems, monitor all project phases and be accountable for assigning work and identifying required resources. Two years of project management exp. is needed. Remote option.
-
Specialist, Social Media Care
30+ days ago
Hybrid Remote Job
Full-TimeHonolulu, HI Candidates need to be able to work in the City or State specified
Resolve issues. Answer questions in social channels. Consistently exceed department goals. At least 1-2 years’ online social media experience required. 4-year degree desired. Strong and concise communication abilities required. Some telecommuting.
-
Retail Sales Associate Bilingual – Russian
30+ days ago
Part-Time
Brooklyn, NY Candidates need to be able to work in the City or State specified
Part-time Retail Sales Associate Bilingual-Russian will approach customer’s with confidence, build trust with and educate customers, maintain product knowledge and will offer recommendations or solutions. HS Diploma/GED and prior sales exp required.
-
Senior Program Manager, Metrics Team
30+ days ago
Hybrid Remote Job
Full-TimeWA, or US National Candidates need to be able to work in the City or State specified
Full-time, remote job with travel. Needs a bachelor’s degree and two years’ experience managing cross functional teams. Manages programs, develops project plans, provides oversight for the budget and will provide clear direction to team members.
-
Specialist, Social Media Care
30+ days ago
100% Remote Job
Full-TimeHonolulu, HI Candidates need to be able to work in the City or State specified
Social Media Customer Care Rep is needed for a remote opportunity. Candidate will resolve issues across the company’s social media properties. Must be able to promote the brand in various social media campaigns. Prior related experience required.
-
Retail Sales Associate
30+ days ago
Part-Time
Bellevue, WA Candidates need to be able to work in the City or State specified
Seeking tech savvy candidate for position working with customers to assess and identify needs, provide solutions based on company products, and provide customer education. Prior experience in customer service is preferred. Part-time position.
-
Retail Sales Consultant
30+ days ago
Part-Time
Hilliard, OH Candidates need to be able to work in the City or State specified
Retail sales consultant needed for a part-time opportunity. Will identify client needs, provide sales solutions, set up accounts, and ensure that performance objectives are met. Six months’ related experience and high school diploma or GED required.
-
Technical Consultant
30+ days ago
Part-Time
Denton, TX Candidates need to be able to work in the City or State specified
Part-time position. Job duties include providing resolution to customer issues, meeting or exceeding key performance objectives, monitoring inventory levels, and delivering an outstanding store experience. The ideal candidate will have a HS diploma.
-
Technical Consultant
30+ days ago
Part-Time
Overland Park, KS Candidates need to be able to work in the City or State specified
Part-time technical consultant needed to provide resolution to customer issues relating to equipment problems. Requires high school diploma or equivalent and six months of exp. in customer service, product support, or troubleshooting electronics.
-
Technical Consultant
30+ days ago
Part-Time
Topeka, KS Candidates need to be able to work in the City or State specified
Assists customers with technical issues and works to provide resolutions. Manages customer experience and works to achieve store goals. Must have high school education or equivalent and some related experience. Part-time position.
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What is t mobile. Mobile Internet in Poland, mobile operators, what to choose. The cost of Internet data packages in T Mobile Poland when used in Europe
This is a real (not virtual) operator from Germany. It would be correct to say that T-Mobile is a large holding (a group of companies reporting to a single manager in the person of Deutsche Telekom) operating in the field of communications.
The brand is represented almost all over the world and is engaged not only in cellular networks, but also in wired Internet, telephony and many other specialized areas of the market. In the context of our material, it is the mobile (cellular) services of T-Mobile in Poland that are of interest.
Before proceeding directly to tariffs and packages, we recall that the virtual one, which we talked about in detail earlier, is one of the forms of providing T-Mobile services on the Polish market. Therefore, many of the services of both operators, implying work “within the network”, apply to both T-Mobile and Haya.
Where can I buy a T-Mobile Starter Pack?
Finding a starter package for this operator, as well as for any of its competitors, is easy. Cards can usually be purchased:
- Special sales offices in shopping centers.
- Representative offices of the company.
- In stores selling household appliances and primarily mobile phones.
- At dealers.
- In newsstands.
- At the post office.
Polish law requires mandatory identification of the owner of a SIM card. Without this, no T-Mobile (and other carriers) phone will work.
How to register and activate a T-Mobile SIM card?
You can register a new SIM card at any point of sale, except perhaps at newsstands. If the card was purchased there, you need to go to any of the official offices or points of sale and perform free activation
. To do this, you only need a passport or other identity card (Polish card, residence card, etc.).
You can also transfer to this operator a SIM card that previously belonged to one of the competitors. For this, T-Mobile offers bonus – 30 days free use
by its services. You can go to the operator on this page of the official website.
Now you need to activate the SIM card. In most cases, it is enough to make a call for the tariff/card to become active
.
The need to send various codes, words, numbers (for example, until recently it was necessary to send the word “SO” to the operator) is now gone.
Tariffs of mobile operator T-Mobile in Poland
Briefly recall what tariffs and packages are, and how they differ.
Tariff
– these are some conditions for using your phone / SIM card, laid down initially and permanently valid. The rate is subject to change.
Package
is a set of services that can be purchased separately. They are one-time, designed for several cycles or acting constantly. At the end of the package, you can connect any other or not connect any, continuing to use the phone according to the tariff.
For example
, 300 Mb per day of traffic are provided according to the tariff. Using it, the client can purchase a package for additional traffic. However, before connecting packages, changing tariffs, etc., you need to buy a SIM card and register it.
Tariffs are a variable phenomenon. The cost of minutes, megabytes and other parameters change quite often for marketing and other reasons. The rates below are current at the time of publication of the article. We will try to keep them up to date.
Before dialing the transition number to a particular tariff, make sure on the official website of the operator that it is valid.
PLN 25 for 30 days
This is one of the most popular tariffs, however, it is possible that the other two have appeared relatively recently.
All tariffs include service within Poland
. We will tell about the cost of services in roaming further.
PLN 25 + 5 for 30 days
The tariff is very similar to the previous one, but for PLN 5 additional you get a whole range of benefits.
Unlimited MMS has been added to the tariff, as well as unlimited video viewing on sites of a certain list. Since the next tariff implies the same services, we will describe the list of free sites in more detail below.
5 PLN for 5 days
The list of services is similar to the previous one. The main difference is that it is activated for 5 days.
Among other things, all tariffs imply the duration of accounts for 365 days.
T-Mobile promotion
The last two tariffs involve viewing free video. The following services participate in this promotion:
- Amazon Prime Video.
- Chili Cinema.
- Filmy Google Play.
- Netflix.
- Player.
- Showmax.
- TVP Sport.
- TVP Stream.
- TVP VOD.
- Vevo.
- VoD.pl.
- WP Pilot/Videostar.
- Wyborcza.pl.
- Youtube.
The playback speed depends on the quality of coverage at the viewing location.
Affordable Unlimited Communication Packages
There are three subscription options available to enhance your communication experience. You can switch to these tariffs both for old customers and when the “starter” is activated.
You need to understand:
- The minutes, SMS and MMS parameters specified below apply both to Poland and to EU roaming equally.
- Internet traffic specified exclusively
for Poland (see below for roaming options). - The contract is concluded / extended for 24 months.
Packages can be activated at offices, points of sale or through your personal account on the website / in the mobile application. To go online, you must have an account (register on the site).
Roaming in EU countries
Despite the adoption of laws on the abolition of roaming in the European Union, operators still continue to indicate a different number of services for internal and external use.
Exact data on the cost of roaming can be found on the operator’s website. For example, this link will open prices for Ukraine. There you can also change the country to any other and see the prices.
However, two of the three above tariffs (“25 for 30” and “25+5 for 30”) already include some intra-European roaming conditions:
- 100 minutes (both incoming and outgoing minutes are taken into account).
- 50 SMS.
- 500 megabytes of traffic.
At the end of them, as well as for the “5 to 5” tariff, the following rates apply:
- 0.04 pln per minute of an outgoing call.
- 0.01 pln per minute of incoming call.
- 0.01 pln per SMS.
- 0.01 pln per MMS.
- 14.91 pln for 1 GB of internet traffic.
All these parameters are already included in the tariff plans and do not require an additional order
.
Special offer for Ukrainians
At the moment there are two packages, the activation of which will save money on calls to Ukrainian operators. Please note that the offer is interesting for calls, because. sending SMS will be equal to 1-2 minutes of the package
.
All letters in SMS are capital Latin. Writing in Cyrillic will result in an error.
How to additionally order online?
In the indicated tariffs, calls and SMS are provided without restrictions. In two of the three unlimited and MMS. Accordingly, there is no need to increase their number.
Additional packages for Internet traffic may be relevant:
Volume (Poland / EU) | Cost, pln | Term, days | Activation code |
---|---|---|---|
1/ 0.64 GB | 10 | 30 | *140*702# |
2 / 0.97 GB | 15 | 30 | *140*703# |
3 / 0.64 GB | 10 | 10 | *140*704# |
3 / 1.29 GB | 20 | 30 | *140*705# |
5 / 1.93 GB | 30 | 60 | *140*706# |
12 / 3.22 GB | 50 | 60 | *140*707# |
25 / 6.44 GB | 100 | 120 | *140*708# |
These and other services can be activated both through your personal account by registering on the operator’s website, and through the automatic menu, which you need to call by pressing the combination *104#
.
How can I find out my number?
To find out if your number is activated (registered), dial *100#
– you will receive an SMS with all registration information, including phone number, current tariff, etc.
How to call the operator?
To contact technical support (“Hot line”), dial:
- From your mobile T-Mobile: *9602.
- From another number within Poland: 602 960 200.
- From abroad: +48 602 960 200.
The above numbers are used for technical questions. Problems with the financial component of relations with the operator are resolved by these phones:
- Through the special website doladowania.t-mobile.pl.
- In the personal account “Mój T‑Mobile”.
- At T-Mobile sales offices.
- Buying coupons in shops, kiosks, stalls, gas stations.
- At ATMs.
- Through internet banking.
- With Bitcoin.
Of course, many methods intersect: for example, to pay through the above site, you can use a bank card, etc.
Useful codes
The operator stopped publishing various information access codes on the site, rightly believing that the personal account data is more than enough.
We will recall some old codes, but their performance is not guaranteed, and services may be paid
.
How to check the balance on T-Mobile?
The account was checked earlier using the code *101#
. The information was sent via SMS. Funds were withheld for the service according to the tariff.
How to connect to the Internet?
This question is often asked by our readers, however, modern tariffs are already sold with activated functions, incl. and internet connection. It is enough to register the card and you can use it. If there is not enough traffic, they purchase additional packages, which are described above.
Please note that Internet failure may be due not to the need for activation, but to incorrect / missing phone settings.
How can I find out the remaining Internet traffic (megabytes)?
By analogy with checking the balance, the rest of the traffic was previously checked by a special code. This is *100*860*1#
. However, it is currently recommended to check the parameters through My T-Mobile.
Conclusion
T-Mobile is one of the leading players in the mobile communications market in Poland. Having their drawbacks, the operator’s tariffs provide a lot of additional amenities. When choosing a cellular provider for yourself, be sure to compare all the available offers and connect the one that turns out to be the most interesting.
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– (or IP mobility) is an Internet Engineering Task Force (IETF) standard communications protocol that is designed to allow mobile device users to move from one network to another while maintaining a permanent IP address. Mobile IP for IPv4 is… … Wikipedia
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– is any type of media which is viewed or used on mobile phones, like ringtones, graphics, discount offers, games, movies, and GPS navigation. As mobile phone use has grown since the mid 1990s, the significance of the devices in everyday life has… … Wikipedia
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– can refer to one of two categories of marketing. First, and relatively new, is meant to describe marketing on or with a mobile device, such as a mobile phone (this is an example of horizontal telecommunication convergence). Second, and a more… … Wikipedia
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Poland has a very well developed network for mobile data transmission, all companies providing communication services, including mobile Internet in Poland, have third and fourth generation 3G and 4G or LTE networks. Coverage is present in almost all parts of the country, including the mountainous regions of Poland.
Now four companies provide mobile communication services in Poland: T-mobile, Orange, Plus, Play.
All companies provide approximately the same conditions and tariffs for communication and access to mobile Internet. There are two options for tariff plans – contract (Abonament)
or prepayment (Na karte).
This article will focus on Na karte prepaid fares.
Mobile operator Play has created a new tariff for cheap calls from Poland to Ukraine
With the new tariff, you can call from Poland to Ukraine at a price of PLN 0.29 per minute and SMS. The tariff is valid for calls from Poland to Ukraine
, to phones – Kyivstar, Vodafone and Lifecell.
to activate the service you need to dial the code on your phone
*111*201*1#
through the Play24 website – https://www.play.pl/play24-logowanie/ or by contacting one of the customer service centers. Activation of the service is free, the fee is charged only for calls. According to preliminary data, the tariff will be valid until the end of 2017.
After activation, you will receive an SMS with confirmation of service activation, after which you can call telephone numbers in Ukraine at a reduced rate.
Tariffs for calls and internet from T-mobile in Poland
official website of mobile operator T-mobile – http://www.t-mobile.pl
The T-mobile operator exists in many countries of Europe and the world, and in Poland it also occupies a leading position. The cost of the starter package starts from PLN 5. T-mobile also has a virtual mobile operator Heyah, which is known for its discounts on calls to Ukraine.
T-mobile in Poland p
provides Internet access services using LTE 4G technology
In Poland
T-mobile offers several packages of communication services and access to mobile Internet
:
- 2w1 – free calls in T-mobile and Heyah;
- 3w1 – free calls in T-mobile and Heyah plus 1 GB of internet per month;
- 4w1 – free calls in T-mobile and Heyah + 1 GB of internet per month, as well as free SMS.
New tariffs from T-mobile with free roaming in Europe
You can order monthly package for PLN 25
which includes:
- Unlimited calls
- Unlimited SMS
- Internet access 10 GB in Poland, including 1. 26 GB in roaming within the European Union
In order to activate the package , you need to send an SMS with the word START to number 469
.
Package valid 30 days
.
If necessary, this package can be buy additional data packages for transmission via the Internet
:
1 GB for 5 PLN
, including 0.26 GB in EU roaming. To order, dial activation code: *140*265*3#
3 GB for 9 PLN
, including 0.46 GB in EU roaming. To order, dial activation code: *140*265*4#
5 GB for PLN 12
, including 0.61 GB in EU roaming. To order, dial activation code: *140*265*5#
Second option – one-day packages for PLN 1
, which include the following services:
- Unlimited calls
to all phones in Poland and roaming within the European Union - Unlimited SMS
within Poland and in roaming within the European Union - Data transfer on the Internet – 300 Mb, including 60 Mb in roaming within the European Union
To activate the package, you need to send SMS with the text START to number 466
If necessary, this package can be supplemented with additional data packages for transmission via the Internet, which are also valid in roaming within the European Union
:
300MB for PLN 0. 5
, including 0.03 GB in EU roaming. To order, dial activation code: *140*296*3#
1 GB for 1 PLN
, including 0.06 GB in EU roaming. To order, dial activation code: *140*296*4#
Except using service packages in T Mobile you can call, send SMS and use the Internet at the following rates:
- minutes of calls
to mobile and landline phones in Poland PLN 0.29
- cost of SMS within Poland PLN 0.14
- MMC PLN 0.28
- data transfer ( internet
) PLN 0.10 per 500 Kb
Calls are billed per second, the amount of data transferred per day at midnight is rounded up to a higher value.
Tariffs of T Mobile for calls from Poland abroad
Tariffs of T Mobile Poland in roaming
Cost of Internet data packages in T Mobile Poland when used within Europe
All tariffs are valid for T06 Mobile20 Mobile . 2017
Tariffs for calls and
internet
Orange in Poland
Orange mobile operator official website – www.orange.pl
Orange is considered a popular operator among young people. The company often offered discounts and held various promotions for regular customers.
Standard cost of communication services and access to mobile Internet Orange in Poland
:
- 1 minute of calls to all networks – 0.29 zl
- 1 SMS to all networks – 0.15 zl
- Internet – 0.12 zl / 100 kB
you can also connect additional services and packages
:
- free SMS and calls between subscriptions within the network for PLN 2.90
- package of free calls and SMS to all numbers in Poland costs PLN 30 per month
- for 3 zl you can buy 3 GB of mobile internet for 3 days, for 5 PLN 5 GB for 5 days for 30 PLN 30 GB per month
There is also a package that allows you to use the Internet throughout the European Union
Tariffs for calls and
internet
in
Poland from Plus
www. plus.pl
Standard tariffs for calls, SMS and mobile internet in Plus
- 1 SMS to all networks – 0.19 zl
- Internet – 0.19zl / 100 kB
Also operator Plus, offers a starter package for PLN 5 with 500 MB internet access for 7 days
, and after each top-up of PLN 20 or more, you will receive 5 GB of Internet for free.
If you buy starter pack Plus
for PLN 15, you will get 3 GB of Internet for 14 days and after each top-up of PLN 20, you will receive 5 GB of Internet.
There are also PLUS package tariffs for unlimited calls, SMS and internet in Poland
- 10 PLN per month – free SMS to all numbers
- 25 PLN per month – free calls to all numbers
- 30 PLN per month – calls and SMS to all numbers
is free - 35 PLN per month – calls and SMS to all numbers
+ 3 gb LTE 4G internet.
Tariffs for calls and
internet
in
Poland from
Play
official website of mobile operator Plus – www. play.pl
PLAY in Poland is also the youngest operator of the big four.
Standard tariffs for calls and internet in Poland
:
- 1 minute of calls to all networks – 0.29 zl
- 1 SMS to all networks – 0.09 zl
- Internet – 0.02 zl / 100 kB
By purchasing a package for PLN 50, you will receive 12 GB of internet for a whole year. Also, packages with less traffic for the whole year are correspondingly cheaper.
Also PLAY offers packages for calls and mobile internet
:
- Formula SMS – Free SMS to all numbers + 100 mb LTE 4G internet.
- 3w1 – SMS is free, calls in Play are free, other numbers – 0.29zl + 1 gb LTE 4G.
- 4w1 – SMS is free, Play calls are free, other numbers are 0.09zl + 2 gb LTE 4G.
- Unlimited – Free SMS, free calls to all numbers + 3 gb LTE 4G.
Play unlimited access to mobile internet in Poland for a month – PLN 45
,
Unlimited Internet access for a day for 4 zl.
There are also tariffs for Internet access only on weekends or only at night.
Unlimited internet packages from PLAY
- Unlimited internet for a month for PLN 49. Activation code: *111*793*1#
- Unlimited Internet for a week for PLN 20.00. Activation code: *111*789*1#
- Unlimited internet for one day for PLN 5.00. Activation code: *111*791*1#
Also in Poland, in addition to the main mobile operators listed above (T-mobile, Orange, Plus, Play), there are several “virtual operators”.
Virtual operators are those operators who do not have their own base stations and use “physical operator” stations.
Now there are two virtual operators in Poland: Vergin, Lycamobile.
They also offer communication and internet packages.
Virginmobile offers data packages from 300 MB to 10 GB per month, ranging from PLN 4 to PLN 25.
Virgin – many different data packages, ranging from 100 MB per month for PLN 2 to 30 GB for PLN 35.
Registration of SIM cards in Poland
Upon arrival in Poland, you can purchase a starter package in small shops, as well as in mobile phone stores and household appliances stores. There are often queues in mobile communication salons.
In 2016, Poland passed the law “On Combating Terrorism”, which introduced mandatory registration of SIM cards purchased in Poland.
To register the card, you will need a passport or other identification document.
You can register your phone in mobile phone shops, post offices, and large household appliance supermarkets. The whole procedure takes 5-10 minutes. Your data is entered into the database, then you receive an SMS with a code that you need to inform the employee – that’s all.
A parent or guardian can register a card for a child under 13 years of age. To do this, you must provide the relevant documents and write an application. After the child reaches the age of 13, the SIM card can be re-registered for him.
T-Mobile is one of the leading wireless carriers in Europe. As of March 2009, over 148 million people have joined the T-Mobile network. T-Mobile’s appeal to many consumers is support for the latest smartphones, cutting-edge accessories such as Samsung Gear smartphones, and reliable service and network coverage. With support for phones from other carriers and promotional offerings that offer subscription fees, T-Mobile has made it easy for people to get connected. A large selection of smartphones based on iOS and Android can be found on the website – http://tech2and.ru/
Phones available for T-Mobile
T-Mobile supports several different phones, including the Apple iPhone and many Android devices. The carrier allows new subscribers to use their old devices on the T-Mobile network whenever possible. He also unlocks his subscribers’ phones for use on other carriers upon request.
GSM network T-Mobile
Like all over the world, T-Mobile supports the GSM network. GSM phones contain SIM cards that contain relevant information for customers, and these cards are easily transferred to new phones. As a result, you can easily switch phones from T-Mobile. GSM mobile operators must allow customers to use any GSM-enabled phones, which means that any unlocked GSM phone works on the T-Mobile network. CDMA networks do not necessarily accept the use of all CDMA phones, and phone switching usually requires permission to be made in the device.
Bring Your Own Device Program
Those unfamiliar with T-Mobile can use their old phones or buy used phones to connect to the network. In these cases, they only need to purchase new SIM cards from the provider. Numerous popular devices are compatible with the T-Mobile network when using a new SIM card.
In addition to Samsung Gravity T, the Bring Your Own Device program only supports Android and iOS smartphones and other devices. From a consumer perspective, this covers most popular phones.
T-Mobile Smartphones
T-Mobile offers a variety of phones for use on its network, including the popular Apple iPhone and Samsung Galaxy S phones. The company has a wide range of compatible smartphones, and consumers can use the Bring Your Own Device program or buy new ones. or used phones for online use. With a choice between iOS and Android, smartphone users can choose the software they prefer for their T-Mobile phones.
Other smart devices
The T-Mobile network also supports the Samsung Gear family of devices. These smartwatches and gadgets allow wearers to access some of their phone’s features from their wrists. This includes making calls, sending text messages, and accessing weather reports. Various other accessories to add additional features, such as a Bluetooth headset, connect with smartphones.
Cell phone unlock
Unlocked cell phone works on different networks, including T-Mobile. Phones purchased through T-Mobile also work on other GSM networks that receive their own frequency. Because many subscribers have purchased phones at subsidized prices tied to contracts, carriers generally frown on this entirely legal practice.
T-Mobile Unlocks Phones
T-Mobile is always happy to help customers unlock their devices. This makes it easier for subscribers to sell or buy used phones and use their own phones across different carriers. Users can try to unlock T-Mobile phones themselves, but the process is very complicated and one wrong move can ruin the phone. Those interested in unlocking their T-Mobile phones should speak to a T-Mobile customer service representative.
How to buy a T-Mobile phone
Buying a T-Mobile phone and other accessories such as chargers and Bluetooth headsets is very easy. You can start your product search using the browser search bar. Just enter “T-Mobile phone” or “T-Mobile” or a similar passphrase. Then parse the necessary phone model attributes to find the product listings you want. In addition, filters are available on the results page to help you find specific phone models and accessories. In most cases, both locked and unlocked phones are presented.
Tinkoff Mobile summed up the activity of its clients abroad and in Russia from June 1 to August 31, 2018. This summer they visited 125 countries, but Turkey became the leader in terms of the number of Tinkoff Mobile subscribers registered in the networks of local operators.
.
Top 10 countries by the number of tourists – Tinkoff Mobile subscribers in the summer of 2018:
1. Turkey
2. Italy
3. Spain
4. Belarus
5. Germany
6. Finland
7. France
8. Greece
9. Poland
10. Czech Republic
The users spent the longest time talking on the phone in Turkey, Italy, Bulgaria, Spain and Greece – here Tinkoff Mobile subscribers spent almost half of the total volume of minutes spoken this summer outside of Russia. At the same time, while on vacation, they equally actively made outgoing and received incoming calls. The average duration of conversations of Tinkoff Mobile clients abroad was 2.7 minutes.
Tourists most often used mobile Internet in Italy – it accounted for about 20% of all Internet traffic downloaded by Tinkoff Mobile customers. On average, this summer, each subscriber of the operator spent abroad 70 MB of mobile Internet per day. It should be noted that the average daily consumption of Internet traffic by Tinkoff Mobile customers is growing every month.
In international roaming, the operator’s subscribers also actively used instant messengers and social networks. Thus, Instagram became the most popular service – users of Tinkoff Mobile services spent almost 20% of the total foreign Internet traffic in the summer season 2018 on it. VKontakte social network was in second place, followed by WhatsApp messenger.
For overseas trips, Tinkoff Mobile offers the “Unlimited Messengers for a Day” option, which allows you to make an unlimited number of audio calls and send text messages to WhatsApp, Viber, Facebook Messenger, iMessage, TamTam and IMO.IM.
When traveling around Russia, Tinkoff Mobile customers most often chose the Tver, Novgorod and Tula regions. These regions were visited by almost a quarter of all subscribers who traveled around the country this summer.
Clients from Moscow turned out to be the most sociable – they talked more than 60% of all minutes while traveling around Russia. The leader in the number of outgoing calls was St. Petersburg, incoming – the Krasnodar Territory. The largest average duration of a voice call in the summer was recorded in the Sakhalin Region and amounted to 5 minutes 3 seconds.
Tinkoff Mobile customers most actively used mobile Internet in the Krasnodar Territory, Leningrad, Kaluga, Tver and Tula regions. These regions accounted for almost 40% of all Internet traffic downloaded by the operator’s subscribers while traveling around the country.
5G home internet comparison: T-Mobile vs. Verizon
Competition for 5G home internet is heating up in the US, with providers such as T-Mobile and Verizon offering big incentives to attract customers. Keep track of speeds, prices and details for each provider in our 5G home internet comparison.
Background
It’s only been about a year since Verizon and T-Mobile launched their 5G home internet services, and they’re both gaining momentum.
T-Mobile recently said its 5G home internet is available to 40 million households, and Verizon said in January that its 5G home internet is available to 20 million.
While Verizon increased its incentives in January by offering a 50% discount to existing customers, T-Mobile announced its own similar promotions in early May.
AT&T does not have 5G home internet, but does offer 4G home internet for rural customers and businesses. While it lags far behind Verizon and T-Mobile across the board, we’ll include it in the comparisons below for reference.
5G Home Internet Comparison: T-Mobile vs. Verizon
Speeds
Verizon offers the highest potential speeds for both download and upload, while T-Mobile’s service is more accessible.
In both cases, keep in mind that your average 5G speed will vary depending on your location and coverage. And yes, AT&T’s 4G home internet is awfully slow.
5G home internet T-Mobile Verizon AT&T (4G only) Download speed 33 to 182 Mbps 85 to 1000 Mbps 10 to 25 Mbps Upload speed 8 to 25 Mbps 10 to 50 Mbps up to 1 Mbps
One more detail: To access 300-1000 Mbps download speeds with Verizon, you need to select the 5G Home Plus plan.
Pricing, setup, small details
Both T-Mobile and Verizon offer very affordable rates, especially for customers who bundle their respective cell plan. This brings T-Mobile’s 5G home internet to $30/month, and Verizon’s even cheaper $25/month.
Even if you don’t use your smartphone through any of them, plans are still available from T-Mobile and Verizon for $50/month with auto-pay.
5G Home Internet Details T-Mobile Verizon AT&T Price with Cellular Plan $30/month $25-35/month $59.99/month Price without Cellular Plan $50/month $50-70 per month $69.99 per month Contract ❌ ❌ ❌ Taxes and fees included Additional data included header ❌ ❌ 350 GB Self install ✅ ✅ ❌ Installation cost ❌ ❌ Price $99 Lock 2-3 year validity ❌
AT&T offer more more expensive, but also much slower, has a data transfer limit and requires installation in 99 dollars.
Incentives
Both T-Mobile and Verizon have an enticing list of incentives to encourage customers to move away from traditional broadband providers.
Both make the transition free, covering up to $500 for early termination, have free trials, and add additional perks such as free streaming devices and streaming services.
5G Home Incentives T-Mobile Verizon AT&T Free Trial ✅ – 15 days ✅ – 30 days ❌ Up to $500 early payment ✅ ✅ ❌ Free streaming device ✅ ✅ ❌ T-Mobile Tuesday benefits ✅ ❌ ❌ Free Disney+ package up to 1 year ❌ ✅ ❌ Free Paramount+ for a year ✅ ❌ ❌
Verizon is offering its own Stream TV box for free, while T-Mobile is offering $50 to use on any streaming device, including Apple TV.
5G Home Internet Comparison Wrap-Up
As T-Mobile and Verizon work hard on an attractive 5G home Internet service, consumers benefit from affordable pricing, free trials, no contracts, and more.
With the launch of more C-band 5G coverage this year, we hope to see AT&T officially enter the 5G home internet space, bringing more choice and competition.
For now, if you’re unhappy with your broadband provider, it’s easy to have a risk-free trial with T-Mobile or Verizon’s 5G home internet, and you can even try it alongside your existing internet.
It’s hard to say if there’s a clear winner between T-Mobile and Verizon. T-Mobile gets points for greater availability and a lifetime price lock. And Verizon is ahead with a cheaper price for assemblers and higher overall speeds.
Check if 5G home internet from T-Mobile or Verizon is available in your area.
Read more guides on:
Tags:
5GApple TV
How to Unlock a T-Mobile Phone: Requirements and Options
While everyone else was focused on fulfilling their two-year contract and getting a new smartphone, some daredevils refused sign an agreement with the operator. Today everyone can do it. Time and courtesy made it possible for everyone to use an unlocked phone. You can unlock your T-Mobile phone easily and quickly.
Table of contents
How to unlock your T-Mobile phone: before we start
Requirements before you can unlock your T-Mobile phone
Monthly postpaid plans
Prepaid plans
How to unlock your phone with T-Mobile applications for unlocking
How to unlock a T-Mobile phone: contacting support
An unlocked smartphone is almost the same as a locked one. T-Mobile and your device manufacturer have worked together to ensure that you cannot use your device from them with another carrier until you have paid your debt to them. Once you do this, T-Mobile will be able to unlock your phone. You can then use it on any other medium that supports it. For example, after you unlock your T-Mobile phone, you can go to AT&T and sign up for a network plan without paying them for a new smartphone.
You can easily unlock your T-Mobile phone. Here’s how.
How to Unlock a T-Mobile Phone: Before We Begin
Before you try to unlock your T-Mobile phone, you will need a few things.
First you need the phone you are trying to unlock. Make sure it’s turned on and connected to T-Mobile or Wi-Fi. This is to allow the phone to communicate with T-Mobile during the unlock process. Also, make sure the T-Mobile SIM is inside your phone. Put it back on your phone if you deleted it for any reason. This card helps T-Mobile identify your account on their network.
If you plan to permanently switch to another carrier, you need a permanent unlock. Temporary releases may be requested for travel abroad. You should already know what type of unlock you need before you start the process. If travel is the reason for the unlock, please note that T-Mobile offers add-ons that will make traveling around the world with your smartphone less of a hassle.
Requirements before you can unlock your T-Mobile 9 phone0009
T-Mobile and other wireless networks will unlock your phone, but they are not required to do so unconditionally. This means that there are situations when they can refuse to unlock your device. T-Mobile’s requirements are based on the type of account you registered when you received your phone.
Regardless of the type of plan, to successfully unlock your T-Mobile phone, no one needs to report that your device is lost or stolen. Your account must also be active, with no late payments. Finally, the carrier says it will only unlock two devices per account within 12 months. These are just rules that everyone should follow.
Now for the specific rules based on plan type.
Monthly postpaid plans
If you have a monthly postpaid plan, your device should be active on T-Mobile for about 40 days. If your account is cancelled, you must also pay any pending charges.
Postpaid customers on T-Mobile typically have a payment setup plan or rent their device through Jump On-Demand. In both cases, these devices must be paid back in full. You can see how much you have left on your device in the My T-Mobile section of the company’s website. It is listed in your payment details.
Prepaid Plans
To unlock your T-Mobile phone on a prepaid plan, you need to spend more than $100 to top up the account associated with the device. This price does not include activation costs. You can bypass this requirement if you have been using the device for more than a year.
How to Unlock T-Mobile Phone: With
Unlock App Android boasts the official T-Mobile Device Unlock App. This means that any Android user can request to have their phone unlocked without contacting support. All you need is your account details. For now, this app only works for Samsung Galaxy Avant.
How to unlock a T-Mobile phone: contact support
iPhone, Android and Windows phone users can contact T-Mobile directly to receive their unlock requests. Live chats and support calls work. Carrier phone: 1-877-746-0909. If you’re on a T-Mobile phone, just dial 611.
A T-Mobile support agent will ask you questions about your account and what type of unlock you want to perform. Again, if you want to switch from T-Mobile to AT&T or another carrier, you’ll need a permanent unlock. They will take some time to verify that your account is in good standing and that your device has not been reported as lost or stolen. They will also guide you through the process of redeeming the code on your phone.
We hope you can unlock your T-Mobile phone quickly and with minimal pain.
High tech online publication
Cell phone leaders: merge to surviveEuropean, Asian and American mobile operators, having connected tens of millions, and sometimes more than a hundred million subscribers to their networks, are starting to hit the market saturation wall. It seems that consolidation by merging with competitors becomes the only tool that can keep the company afloat in the storm of competition. Small operators are doomed . The most intense competition between operator alliances is observed in Europe. Deutsche Telekom’s T-Mobile of Germany, Orange of France, Telefonica Moviles of Spain, and Telecom Italia Mobile of Italy have formed a joint Freemove service to provide a higher-level international service package and lower cell phone prices. It is designed to compete with a similar service of the British company Vodafone Group. A similar product has already been offered by Starmap Mobile Alliance, which is an alliance of smaller players in the cellular market: Amena (Spain), O2 (Germany, UK Ireland), One (Austria), Pannon GSM (Hungary), Sunrise (Switzerland), Telenor Mobil (Norway) and Wind (Italy) with a total subscriber base of 41 million people. The purpose of the alliance is the joint provision of communication services and seamless integration of operator networks, in particular, GPRS and MMS roaming and access to unified services (voice mail and short dialing) are organized, roaming tariffs are simplified. In addition, operators are working on the development of 3G services. One of the main levers of pressure on small telecom operators is the development of discount telephony the collapse in prices for communication services will not allow them to stay afloat. The discount billing system allows large operators to increase traffic in their networks. Its main feature is low tariffs as such, the absence of a monthly fee and, first of all, online registration and payment for communication services. Thus, studies of the Danish mobile communications market have shown that the system of preferential tariffs has become very popular in a short time about 20% of all subscribers in the country use discount telephony services, and operators providing this type of service are sharply increasing their subscriber base. Similar trends are typical for other Western European countries. It seems that consolidation is overdue in the mobile communications market of South Korea. LG Telecom (5.27 million subscribers) is expected to be taken over by a larger operator. The most likely contender for the role of the buyer of the smallest South Korean mobile operator is KTF , the second largest subscriber base (11.29 million) South Korean operator. The consolidation of the mobile communications market is also observed in India. Idea, a local GSM operator, has acquired Escotel Mobile and Escorts Telecommunications, both GSM operators. Upon completion of the transaction, Idea will receive 6 telecommunications licenses and over 825,000 subscribers. Thus, the company’s subscriber base will grow to 3 million. After the completion of the transaction, Idea will cover the territory where about 60% of the Indian population lives with mobile services. Indian Cellular Market Consolidation Continues The fragmented Indian cellular market recently saw its fifth largest takeover in six months. Malaysian operator Telekom Malaysia and Singaporean STT (Singapore Technologies Telemedia) bought a third of the shares of the fifth largest operator Idea for $220 million. Seller AT&T Wireless Services decided to get rid of Indian assets due to merger with Cingular Wireless. As a result, foreign companies will receive 49% operator share is the maximum level of foreign capital allowed by the government of the country. STT’s competitor Singapore’s SingTel already owns 28% of Bharti Tele-Ventures in India, the second largest operator in the country. Idea competes with this giant operator, which has a market capitalization of $5.64 billion, which is 9 times its value. Analysts believe that the promising Indian market will consolidate over the next two years, and four or five of a dozen operators will remain. There are currently 35 million subscribers in India, Idea’s share is about 10%. However, the market is just beginning to emerge: in the country, only 3 out of 100 people have a mobile phone. At the same time, in China 20, in Malaysia 40, and in Singapore 80. According to forecasts, by 2005, due to the lowest tariffs in the world, the Indian market will triple to 100 million subscribers. China Mobile, another world leader in terms of the number of subscribers, also intends to expand its business by acquiring foreign companies. In addition, the Chinese operator is actively building up its power domestically. It was stated that by June 2004 the corporation expects to buy 10 more communication networks from its parent company. However, because of this, some analysts fear a further decline in China Mobile’s profit growth. Sometimes, the opinions of the parties on how much consolidation is useful both for the market as a whole and for its individual participants differ. But most often this is caused by the strategic plans of this or that player, and not by an objective look at the realities of the market. For example, T-Mobile management said that the company’s US subsidiary (T-Mobile USA) would benefit from the market consolidation associated with the acquisition of AT&T Wireless by Cingular Wireless1. At the same time, the parent company Deutsche Telekom AG warned of the potential harm of such a turn of events. True, this thesis was put forward with the proviso that the transaction would be erroneous only if the consolidation took place without its American branch. Analysts say that if Cingular’s acquisition of AT&T Wireless Services (AWS) ends later than announced, T-Mobile USA could become vulnerable. The reason given was that it relies on Cingular’s network in California and Nevada in exchange for Cingular’s use of T-Mobile USA’s network in New York. After the merger, the New York network will no longer be needed by Cingular it will have an AWS network, and the German operator will be left without Nevada and California. But it is these regions, according to analysts, that have provided T-Mobile USA with growth over the past year and a half. And then the operator will either have to enter into a roaming agreement or spend money on building their own network. Recall that before buying AWS, Cingular offered DT to sell its American subsidiary, but was refused. And recently, this conflict seems to have been resolved the press service of Cingular Wireless issued a statement according to which the company ceases to participate in the activities of a joint venture with T-Mobile USA. The goal of the latter was to share network infrastructure across the states of New York, California, and Nevada. Cingular’s assets in Nevada and California (mobile network equipment, as well as rights to use certain frequencies) will be acquired by T-Mobile USA. The deal, worth approximately $2.5 billion, will see Cingular gain an additional 10 MHz bandwidth within the New York City service area. At the same time, T-Mobile will expand its frequency range by the same amount in the cities of San Francisco, Sacramento and the service zones of Los Angeles and San Diego. Vitaly Solonin / CNews Analytics |
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Published in 2004
which mobile operator is best for you?
Contents
- 1 Verizon Wireless: the nation’s largest carrier
- 2 AT&T: the nation’s largest GSM network
- 3 T-Mobile: the traveler’s friend
- 4 Sprint: the best for your budget
- 5 What about other mobile networks?
- 6 Which mobile network is best for you?
Buying your first phone in the US? Want to change carrier? The number of options available may seem overwhelming, but appearances can be deceiving. In fact, there are only four nationwide networks: Verizon Wireless, ATT, T-Mobile, and Sprint.
Here’s what you need to know to decide on your mobile operator.
Verizon Wireless: the largest carrier in the country
Image courtesy of Verizon Wireless
Verizon Wireless is the largest cell phone carrier in the United States. It has the most subscribers and it covers the largest area of land. In many rural areas of the country, this network is your only choice.
Because of this size, Verizon Wireless tends to charge the most for their services. The company has an extensive support infrastructure, from towers to retail stores, as well as technicians and sales representatives. However, Verizon has a monopoly in some areas and knows that many customers are willing to pay more to have a better network.
Verizon – CDMA network
Therefore, you cannot change the SIM card between devices. You can only use Verizon-approved phones on your network, and you need to contact your carrier to activate your line whenever you switch devices.
If you are traveling overseas, Verizon may clear your bank account. The company currently charges $5 per day for trips to Canada or Mexico and $10 per day for other countries. This is in addition to your current monthly bill.
ATT: The country’s largest GSM network
Image credit: ATT
ATT is the second largest network in terms of both subscribers and coverage. While its reach isn’t as wide as Verizon’s, the network still does a good job of serving many smaller towns and rural areas.
ATT prices are comparable to Verizon, but slightly lower. On the other hand, the carrier’s prepaid plans are very competitive compared not only to Verizon, but also to Sprint and T-Mobile.
Unlike Verizon, AT&T is a GSM network, so you won’t have to make many trips to the store unless you have a problem. Once you activate your SIM card for the first time, you can move it from one phone to another. If you have multiple phones and need to switch between them regularly, you will need a GSM operator. You can also get a prepaid SIM card in a store and activate your device at home on the same day.
Although ATT is cheaper than Verizon when traveling abroad, it is still an expensive option. The carrier offers an international package that includes more than 200 countries, but you expect an additional fee of $60 per month. This number increases if you want more data.
You can use the ATT network and save money by looking at Cricket Wireless. It is a subsidiary of ATT and offers cheaper plans without contracts.
T-Mobile: A Traveler’s Friend
Image Credit: T-Mobile
T-Mobile is the third largest carrier in terms of subscribers, but its network is very fragmented. You can expect great speeds and performance in cities, but you won’t be able to make calls if you go to places where there are no interstate highways.
If you spend most of your time in urban areas, T-Mobile offers the best bang for your buck. You will most likely walk away with higher data allocation and other benefits like unlimited streaming.
Like ATT, T-Mobile is a GSM network. This means that you can freely move the SIM card from one phone to another. It’s also incredibly easy to pick up a T-Mobile prepaid SIM card at the store and get started.
T-Mobile travels internationally to over 210 countries with its current no-charge plans. On the top plan, you get unlimited 2G data and unlimited text, calls for 25 cents per minute. If you regularly leave the country, T-Mobile is the way to go. Keep phone calls to a minimum and your wallet will hardly suffer.
Want a cheaper plan? Consider MetroPCS, a subsidiary of T-Mobile, which is inexpensive.
Sprint: the best for your budget
Image credit: Sprint
Sprint is the fourth largest carrier. It has a fairly wide network, but you will also encounter the lowest national carrier speeds. On the other hand, Sprint sometimes does a better job of supporting smaller metropolitan areas than big cities. If you live in one of the country’s many small-to-medium cities, Sprint may well meet your needs.
Because Sprint cannot compete with network speed
This often comes out with cheaper plans and deals. So Sprint might be the cheapest way to get an unlimited data plan.
Sprint is a CDMA network, so you will need to contact your carrier when you are ready to activate your new phone. It also limits which phones you can purchase.
The unlimited plans offered here include unlimited calls and texts, as well as LTE data distribution in Canada and Mexico. In over 185 other countries, you get 2G data and unlimited text, calls are charged by the minute. Prices may vary by country. While not as nice as T-Mobile, it’s still a much better deal than Verizon Wireless and ATT.
Sprint owns brands such as Boost Mobile and Virgin Mobile. Both can get you a phone on the Sprint network for even less money.
What about other mobile networks?
Image Credit: Ting
You may live within range of a regional carrier such as US Cellular. It is the fifth largest carrier and serves 23 states across the country.
Most other operators are de facto Mobile Virtual Network Operators (MVNOs). They provide cell phone connectivity without the need to build and maintain their own infrastructure. Instead, they lease the operator’s nationwide network.
Project Fi by Google (our experience with Project Fi
), Ting and Republic Wireless are three popular MVNOs that use the T-Mobile and Sprint networks. There are more MVNOs that can cut your monthly bill in half
,
MVNOs are often cheaper if you’re not a big data user. On the other hand, these services do not have carrier stores, so you should be comfortable on the Internet and troubleshoot on your own.
Which mobile network is best for you?
There are many factors to consider when answering this question.
Where do you live? How often do you travel? Do you stream music and movies over mobile data? Do you buy unlocked phones?
“No carrier is the best for all purposes and in all areas. But hopefully you now have enough information to make an informed decision.
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🥇 ▷ How to unlock TMobile phones (3 ways) ✅
0 5 minutes read
Unlocking a phone is usually easy for other carriers. But not if you unlock your Tmobile phone. Compared to Verizon, T-Mobile’s requirements and guidelines for unlocking are quite strict and difficult. This is mainly because you must meet many requirements before making changes.
Important information before unlocking
Always unlock your mobile phone so that you can use a different network operator’s SIM card. Therefore, it is important to consider the network operator you are using. T-Mobile works with GSM. Another carrier using GSM technology is AT&T, so after unlocking the phone, there is no problem using the AT&T SIM card.
However, this is not the same as Verizon and Sprint as they both use CDMA and not GSM. This means calls, text messages, and cellular data won’t work if you’re using 3G services. Like Verizon, you can still use 4G LTE. This is because T-Mobile Band 4 uses the same LTE spectrum as Verizon. However, the race is harder because it runs on a different LTE spectrum.
Before unlocking a Tmobile phone, it is also important to read the difference between locked and unlocked phones.
Relative: Best Unlocked Android Phone
T-Mobile Unlock Requirements
Device Unlock Requirements
T-Mobile has many requirements that must be met before you can request to unlock your device. Here are the basic requirements for devices to open them:
If you are using a postpaid account, you should also consider the following:
Requirements differ if you are using a prepaid account:
Exceptions
In particular, there are two exceptions to the above device and account requirements:
- Assigned to military personnel – You can request a device key if it is in order after submitting the whereabouts documents.
- Business and government accounts – This account may be exempt from some or all of the unlock requirements for a T-Mobile device.
Not all T-Mobile devices are compatible with all network operators. It’s always important to check the device you’re using and your mobile carrier before unlocking it. You can find more information here Instructions.
Method 1 (T-Mobile unlock)
Why did you switch to another network? If it is a network issue, it can be resolved in a way that resolves the T-Mobile network issue.
The best way to unlock your T-Mobile device is to ask your carrier to unlock it. It’s also the safest and coolest method. Just follow the instructions below.
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Compliant
It is important that you meet the device and account requirements first. Please follow the T-Mobile unlock requirements mentioned above.
Simply sign in to determine if you are authorized to unlock your device’s T-Mobile account.
To qualify, you must also charge a Responsible Party (BRP). This means that you are paying your T-Mobile bill. Otherwise, you must have at least BRP authorization.
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Press * # 06 #
After completing all the requirements, you can call * # 06 # on your phone. You will receive your mobile phone’s IMEI number (a unique 15 digit code). Write down this code to unlock your phone.
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Call or text
Then call T-Mobile and ask them to unlock the device. Contact us at 1-777-746-0909. Instead of calling, you can send a message or schedule a call back.
Method 2 (use device unlock application)
You can also unlock your phone using the device unlock application. This app is available for Android but not for iOS.
The app unlock app is pre-installed on some T-Mobile phones. You cannot download it from the Play Store. Open My Apps & Games > Installed to see if it is installed on your mobile device.
However, there are a few things to consider before you can use this app. You must have the following:
If you have the app and it meets the requirements, follow these steps to unlock your phone:
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Select your device
Use the app to find your device device under Device and select it.
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Go to safety
After selecting your device, scroll down and go to How To. Then select “Security”.
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unlock
In the “Security” section, find “Unlock mobile device” and click. Your phone is unlocked. As simple as that.
However, if your phone is still unlocked, you may not have an unlock app. In this case, you can better use your phone with unlock method 1.
Note. Please contact 1-877-746-0909 if you are having problems unlocking your phone.
Method 3 (third party activation)
There are third party services that allow you to unlock your phone for a set price. However, you should read the operator’s terms and conditions before going with this method. This is most likely against your terms.
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Get IMEI number
Before you can request to unlock your device, you must first find and obtain your IMEI number. For Android users, they can do this by going to “Settings” and going to “About phone”. Open “Status” and there you will find the IMEI number of your mobile phone.
More information can be found here.
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Find third party services
The next step is to find a third party to unlock your phone. A lot of them. However, you should investigate carefully as there are many scams out there and some are not completely legal. Compare and contrast your decisions before making a decision.
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Enter your IMEI number
After selecting a safe and legal third party service, open your website and enter your IMEI number in the unlock area. Depending on your service provider, you may be required to create an account or provide certain information. Again, be careful of potential scammers if you choose this method.
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numbers
Unfortunately, unlocking your cell phone by a third party is not free. You have to spend a few dollars, maybe around 20 dollars, and you will get a code. Before paying, check everything and make sure all information is correct.
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Get activation code
Wait for your activation code. It usually takes several hours or even days to receive the code. However, some services provide a code immediately after payment.
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Insert a new SIM card
You must buy a new SIM card (of the new operator you are exchanging for) and put it on the phone.
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unlock
If you change the SIM card, your phone will restart. After the reboot, you will receive confirmation that you have entered the unlock code. Just enter the code and your phone will be officially unlocked.
T-Mobile Prepaid SIM Starter Kit – $999
T-Mobile® 3-no-1-SIM Starter Kit
If you have an unlocked cell phone or want to buy one, you can use this T-Mobile Starter Kit. There are no contracts, loans or franchises. Thus, users across the country can connect to T-Mobile 4G LTE and choose any package.
Q&A
Does an unlocked T-Mobile work on AT&T?
Does an unlocked T-Mobile work on Verizon?