Job description of an it manager: IT Manager job description and duties

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IT Manager Job Description And Salary

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November 21, 2019

For almost every business in the modern world, technology is a needed and valuable element. Whether you have an in-office computer network, a need for video conferences with remote employees, a website to monitor and maintain, or computers and hardware that you need to keep working efficiently, somebody needs to take charge of these tech matters. Managers handle all of these issues and more. They are responsible for ensuring that every aspect of a company’s information technology implementation is executed cleanly, on-time, and within budget. Sometimes that involves doing the work themselves and sometimes it involves working with someone else, such as a web developer or network administrator, to delegate the work to and supervise. 

Managers make high level decisions about tech in their workplace. They are the final word on network implementations and upgrades, the hardware and software used in an organization, and any other issues surrounding business technology. 

The day-to-day job description of a manager will greatly vary depending on the kind of industry they work in. For most information technology management the job will include reporting and giving updates to the non-technical managers in the company, making decisions about business technology, fixing any problems with the current computer system, tackling a list of needed updates or bug fixes, maintaining the website, managing network administrators and web developers, and overseeing the information technology operations of an organization. Another part of the job description of management is to work with vendors to help them establish information technology software and systems. This part of the job is all about knowing the technology as well as great communication.

Managers should expect that part of their job description is to have a few employees working under them. Sometimes this could be the help desk that is in charge of answering questions for clients or employees. Other times it includes web and software developers in charge of the website. And other time it will include just an employee or two to help information technology management with all the technical tasks in an organization. The management part of the job happens with these employees.

Depending on the industry where a manager has a job, they can expect a varying degree of technical requirements as part of their job description. Some industries are on the cutting edge of tech so the manager will have a lot of responsibility and work to do in developing and implementing new software. Other industries don’t have as many technical needs, so managers are responsible for helping explain technical needs to other managers. 

IT managers occupy a management position in an organization, and are responsible for a lot of hugely important issues in a workplace. Thus, a manager salary is often expected for this position. A manager salary do vary around the country; location and the industry you’re in will greatly influence the salary. A small local business will pay a lot less than a large corporation. Some larger companies even hire multiple managers to keep up with their needs. 

Payscale shows that the average IT manager has a median yearly salary of $87,000 per year. This is much higher than the national average for yearly salary. Payscale also shows that many IT managers receive yearly bonuses, can get shares in their company, and can expect regular raises. The entry level salary for IT managers is around $53,000 per year, a great entry level salary compared to other industries.

The longer you’ve been in the industry and the more education you have, the higher you can climb on the career ladder. According to the Bureau of Labor Statistics the average yearly salary for higher level IT managers is over $140,000 per year. This is much higher than the national average, and much higher than the average IT manager. This kind of position is one that IT managers often aspire to. With the right education and putting in time to grow and learn within the profession, this kind of salary is possible. 

IT managers need to have a background and skills in information technology career in order to move up to management positions. Expect you’ll spend some career doing other IT skills like web or software development or computer and data analytics. These technical skills are crucial to help you be qualified to be a manager. You’ll need to know how to do the day-in and day-out technical work in order to manage well.

Most managers will also need higher education to augment their IT knowledge with management and leadership skills. A degree in IT or business can be the perfect fit to help you move into an information technology management position. 

Most information technology managers are required to have a bachelor’s degree, usually in information technology or business. An IT background is usually needed so you can show you have the technical skills to do an IT job well. Three to five years of experience in IT is usually required before you move to a supervisory and decision-making role. This background is essential to ensuring you’re qualified to call the shots in an IT realm. 

If you’re considering a career as an information technology manager, WGU offers plenty of degree programs that can help you reach your goals. You can begin with a bachelor’s degree in IT to learn the basics, and a master’s degree in IT or even an MBA could be the next step to help you succeed. 

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IT manager of the company: requirements, duties, functions

06/14/2018

The IT manager of a company is an employee who manages information processes. He understands not only the technical aspects of the IT environment, but also its interaction with other areas: financial, personnel, market. The task of a manager within the company is to know the goals of the company’s business development, be able to present business processes for their automation, make the right choice of an information system and calculate the effect of its application. Its external goals are to provide customers with quality IT services or organize the sale of information products.

Professions

IT manager is a relatively new profession. In some organizations, she was treated with disdain for a long time, and sometimes the position of IT manager, on the contrary, was introduced for the sake of keeping up with fashion trends. Often such an employee had a technical education, but knew nothing about management, or was a general manager, and had little understanding of information systems. A former system administrator or call center operator was sometimes appointed to this post. But its function has already been clearly defined – to serve as an intermediary between technicians and internal users or external customers. Part of such a position is called an IT services manager.

In 2014, the existence of the profession was officially recognized – in Russia, the professional standard Information Technology Manager was approved (Approved by Order of the Ministry of Labor of Russia No. 716n of 10/13/2014).

According to this document, an IT manager is an employee whose responsibilities include managing information resources, services, environments or innovations. This is the director of the IT department, and the head of the user support service, and the head of the computer center – up to the government official responsible for the development of computer technology in the region.

In a small organization, all of these tasks can be concentrated in the hands of one leader. In a large IT company, each issue is handled by a separate department.

Job duties

Working as an IT manager involves the following tasks:

• personnel management;
• calculation of the budget of the information environment;
• consumer and customer satisfaction analysis;
• development and provision of quality IT services;
• negotiations with customers and equipment suppliers;
• search and evaluation of innovative technologies, proposal for their implementation;
• determining the timing of work on IT projects;
• implementation of the company’s IT strategy;
• planning the effective implementation of IT projects;
• organizing the interaction of IT specialists with other employees.

How to become an IT manager: study at GSBI

Until recently, universities offered training only separately in the field of IT or management. However, it soon became clear that companies needed complex specialists with interdisciplinary knowledge.

Information technology has increasingly begun to influence commercial activities.

The person responsible for IT in the company must know how to rationalize costs and increase profits. This requires IT employees to understand management and finance, personnel management and project management.

IT professionals must be able to speak the “same language” with other functional managers.

At the beginning of the 21st century, a new educational direction for the preparation of bachelors and masters “Business Informatics” appeared. The opening of this direction is due to the significant impact of information technology on business performance. IT managers, managers who provide communication with consumers and management through the development of an IT strategy and the provision of IT services, have become the most in demand. Such specialists should know economics, finance, team building techniques, strategic planning and have a good basic knowledge in the field of information technology.

People with higher education can improve their qualifications without interrupting their work and undergo training as an IT manager at the Higher School of Economics of the National Research University Higher School of Economics on the professional retraining program “IT and IT Project Management” , the program MBA-CIO or second higher education “ IT management in business “.

At the same time, for career growth, the existing practical experience of the candidate for promotion still decides a lot. Having responded to a vacancy, you must be ready to talk about your achievements in the previous places.

Professional skills

An IT manager is versed in computer technology and programs, in the principles of building a network architecture, in the basics of programming and creating information bases. At the same time, he should know how to draw up a contract, prepare a report, and calculate a budget. He also feels free to conduct business negotiations with partners and interviews with applicants.

An IT service manager must quickly understand the needs of the audience with which he will interact. It must translate the wishes of customers or management into a language understandable to technical experts. It is the manager who first has to understand how an idea can work in practice, and how to achieve it. If a manager coordinates the actions of several IT teams, his goal is to bring their efforts together and take care of the success of a common project.

An IT manager needs such personal qualities as the ability to lead, sociability, and a willingness to constantly learn new things. He must professionally assess risks, follow the achievements of the IT market, be interested in news in his field.
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1.2. The specialist of the information technology department belongs to the category of specialists, is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the head of the Company.

1.3. The specialist of the information technology department reports directly to [position title of the immediate supervisor in the dative case] of the Company.

1.4. A person who has a higher education in the field of informatics and information technology and at least one year of work experience in the specialty is appointed to the position of a specialist in the information technology department.

1.5. Information technology specialist must know:

• processes, methods for searching, collecting, storing, processing, providing, distributing information and methods for implementing such processes and methods;
• modern information technologies, system software and related software;
• guiding and normative documents concerning the methods of programming and the use of computers in the processing of information;
• technical and operational characteristics, design features, purpose and modes of operation of the equipment, rules for its technical operation;
• mechanized information processing technology;
• types of technical information carriers;
• methods for classifying and coding information;
• programming methods;
• current number systems, ciphers and codes;
• procedure for drawing up technical documentation;
• advanced domestic and foreign experience in programming and using computer technology;
• rules for the use of receiving and communication devices;
• the procedure for setting tasks, their algorithmization;
• English (or some other European language);
• fundamentals of economics, organization of production, labor and management;
• legislation on labor and labor protection in the Russian Federation;
• labor regulations;
• rules and regulations of labor protection, safety and fire protection.

1.6. Specialist of the Department of Information Technology in his activities is guided by:

• the requirements of the legislation of the Russian Federation;
• local acts and organizational and administrative documents of the Company;
• internal labor regulations;
• rules of labor protection and safety, ensuring industrial sanitation and fire protection;
• instructions, orders, decisions and assignments of the immediate supervisor;
• this job description.

1.7. During the period of temporary absence of a specialist of the information technology department, his duties are assigned to [name of the position of the deputy].

2. Responsibilities

Information technology department specialist performs the following job responsibilities:

2.1. Ensures the reliability, protection of information and the timeliness of its provision.

2.2. Performs installation, configuration, technical support and maintenance of equipment and software of the organization.

2.3. Provides information and technical support.

2.4. Takes part in the development and implementation of targeted programs for the use of information technology.

2.5. Provides audio, video and computer services.

2.6. Allows or restricts access to information, determines the procedure and conditions for such access.

2.7. Transfers information to other persons under an agreement or on another basis established by law.

2.8. Creates information systems and provides access to the information contained in them.

2.9. Introduces new information technologies into the activities of the organization.

2.10. Analyzes the organization’s needs for additional computing and information processing tools.

2.11. Ensures the smooth operation of equipment and users.

2.12. Identifies and promptly eliminates interruptions in the operation of equipment.

2.13. Performs analysis and recording of system failure cases.

2.14. Keeps records and prepares reports on the work done.

2.15. Equips the workplaces of the company’s employees with technical devices, including a personal computer, to enable them to perform their official duties.

2.16. Eliminates malfunctions in the software of computer and office equipment.

2.17. Ensures the smooth functioning of the system and takes prompt measures to eliminate violations that occur during operation.

2.18. Analyzes the characteristics of technical devices, telecommunications and software.

In case of official necessity, a specialist of the information technology department may be involved in the performance of his official duties overtime, by decision of the Deputy Director for Production, in the manner prescribed by law.

3. Rights

Information technology specialist has the right to:

3.1. Get acquainted with the design decisions of the organization’s management regarding its activities.

3.2. Make proposals for improving the work related to the responsibilities provided for in this instruction.

3.3. When appointing him responsible for a certain amount of work, within his competence, inform the immediate supervisor about the shortcomings identified in the course of the performance of official duties of employees subordinate to him, and make proposals for their elimination.

3.4. Require the management of the organization to assist in the performance of their duties and rights.

3.5. Request through the immediate supervisor information and documents necessary for the performance of their duties.

4. Responsibility

Specialist of the information technology department bears administrative, disciplinary and material (and in some cases, provided by the legislation of the Russian Federation – and criminal) responsibility for:

4.1. Non-fulfillment or improper fulfillment of official instructions of the immediate supervisor.

4.2. Failure to perform or improper performance of their labor functions and assigned tasks.

4.3. Unlawful use of the granted official powers, as well as their use for personal purposes.

4.4. Inaccurate information about the status of the work entrusted to him.

4.5. Failure to take measures to suppress the identified violations of safety regulations, fire and other rules that pose a threat to the activities of the enterprise and its employees.

4.6. Failure to enforce labor discipline.

5. Working conditions

5.1. The working hours of a specialist of the information technology department are determined in accordance with the internal labor regulations established by the Company.

5.2. In connection with the production need, the specialist of the information technology department is obliged to go on business trips (including local ones).

6. The procedure for reviewing the job description

6. 1. The job description is reviewed, amended and supplemented as necessary, but at least once every five years.

6.2. With the order to make changes (additions) to the job description, all employees of the organization who are subject to this instruction are familiarized against receipt.

Acquainted with the instructions ______/____________/ “__” _______ 20__

(signature)

IT Director | Library HR

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You can download the job description of IT Director for free . Job responsibilities IT Director

I approve

_____________________________0003

(name of the organization, its __________________________________

organizational and legal form) (director; other person authorized

approve the job description)

00. 00.201_g.

m.p.

JOB INSTRUCTIONS

IT

——————- 90 ————————————–

(name of institution)

00.00.201_ No. 00

1. General Provisions

1.1. This job description defines the rights, responsibilities and duties of the IT Director _____________________ (hereinafter referred to as the “enterprise”).

Name of institution

1.2. IT Director is appointed to the position and dismissed from it by order of the General Director of the company.

1.3. The IT Director reports directly to the General Director of the company.

1.4. During the absence of the IT director, his rights and obligations are transferred to another official, which is announced in the organization’s order.

1.5. A person who meets the following requirements is appointed to the position of IT Director: higher technical education, work experience in a similar position for at least a year.

1.6. IT Director must know:

– guidelines and regulations relating to programming methods and the use of computer technology in information processing;

– normalized programming languages;

– programming methods;

– technical and operational characteristics, design features, purpose and modes of operation of the equipment, rules for its technical operation;

– technology of mechanized information processing;

– methods of classification and coding of information;

– procedure for registration of technical documentation.

1.7. IT director is guided in his activities by:

– legislative acts of the Russian Federation;

– the company’s charter, internal labor regulations, other company regulations;

– orders and directives of management;

– this job description.

2. Responsibilities

The IT Director performs the following job responsibilities:

2. 1. Keep material records of equipment and materials.

2.2.Participate in budget planning, control expenses according to budget items of the IT department.

2.3. Interact with contractors on the issues of concluding and executing contracts, with organizations supplying equipment, software, services, components and consumables.

2.4. Ensure the acceptance of equipment, components and materials in terms of quantity and quality.

2.5. Maintain document flow in the direction of IT activities.

2.6. Prepare the necessary technical documentation.

2.7. Provide support for implemented programs and software tools.

2.8. Analyze and supervise the operational work of the entire IT department.

2.9. Control the preparation of automated workstations.

2.10. Monitor the prompt elimination of failures and malfunctions in the operation of equipment and software installed at workplaces.

2.11. Determine the information to be processed on a computer, its volume, structure, layouts and schemes for entering, processing, storing and issuing information, methods of its control.

2.12. Develop instructions for working with programs.

3. Rights

IT Director has the right to:

3.1. Make proposals to improve the work of departments subordinate to him to higher management.

3.2. Represent the interests of the organization in relations with clients, public authorities.

3.3. Give orders, assignments within the scope of his competence to subordinate employees, as well as tasks on a range of issues included in his functional duties.

3.4. Request and receive the necessary information and documents related to the activities of the IT director of his subordinate departments.

3.5. Demand assistance from the management of the enterprise in the performance of their professional duties and the exercise of rights.

4. Responsibility

IT Director is responsible for:

4.1. Failure to perform and / or untimely, negligent performance of their duties.
4.