Cleaning house help: FAQs | House Cleaning Services | Home Cleaning

Опубликовано: February 14, 2023 в 7:04 pm

Автор: alexxlab

Категории: Miscellaneous

FAQs | House Cleaning Services | Home Cleaning

Molly Maid is committed to your complete satisfaction, which is why we
strive to offer the most consistent, reliable, and affordable housecleaning
services around. Our team of experienced professionals has taken the time
to answer some of our most frequently asked questions for your convenience.

Have a specific question? Call (800) 654-9647 to speak with us today.

Why should I trust Molly Maid?

We’re proud to offer professional housecleaning services and employ
residential housekeepers who pride themselves on top-quality services.
After undergoing an extensive background check, each member of our team
is thoroughly trained on every step of our detailed cleaning plans. We
also back all of our work with a 24-hour warranty. These are just a few
of the many reasons why customers trust Molly Maid.

Who does Molly Maid hire to clean my home?

You can rest assured that all of our professional housecleaners are fully
trained and insured. We respect all of our customers by never smoking,
drinking, eating, or using appliances during our home cleanings. We wear
our nationally recognized uniforms with pride and confidently carry out
services that exceed expectations. We also undergo regular training to
ensure that we’re always up to date with all of the latest and greatest
cleaning techniques. For additional safety and peace of mind, the work
we perform for each customer is held accountable by a trusted and experienced
supervisor.

How will our relationship work?

At Molly Maid, we recognize the importance of communication, especially
when it comes to important valuables in your home and any specific cleaning
requests you may have. Our housecleaning franchise owners value your trust
and do everything possible to earn it by performing reliable, affordable,
top-notch cleaning services designed to meet your needs and exceed your
expectations.

What should I do before Molly Maid arrives?

To ensure maximum efficiency, we ask that you pick up any toys or clothing
before we arrive. We also ask that you find a place for your pets so they’re
comfortable while we clean. Following through with these requests will
help both your family and our team ensure that all of your possessions
are in a safe place.

Do I need to be home for every cleaning service?

No. Because we work on an 8 a.m. to 5 p.m. schedule, Monday to Friday,
most of our customers aren’t home when we arrive. In a majority
of these cases, our insured housecleaning professionals are provided with
a spare key or garage code.

What time does your team arrive?

While we cannot warranty our exact time of arrival because we give every
home the attention it deserves and requires, we do offer arrival windows
for your convenience. Molly Maid uses a unique “on-time arrival”
software to log your preferences so our services are as minimally disruptive
as possible.

What do you mean by “window of arrival”?

When you schedule housecleaning services with Molly Maid, we’ll give
you an arrival timeframe of three to four hours. Because we give homes
the individualized attention they deserve, we’re not able to provide
an exact time of arrival, but we do our best to ensure that our cleaning
plan doesn’t interfere with your schedule.

What if something’s damaged during a service?

At Molly Maid, we treat every single home we clean with the utmost respect.
If something happens to break during our routine service, we’ll
do our best to repair or replace the item. Our residential housekeepers
are fully insured, so claims can be filed when appropriate.

What if something is missed?

The cleaning methods we use ensure that your home receives the most consistent
clean every time. During your first consultation, we’ll create a
customized cleaning plan that’s designed to accommodate all of your
specific requests. However, we do recognize that perfection is not always
possible, which is why we back all of our work with a Neighborly Done
Right Promise. We’re happy to correct our mistakes at no additional
cost to you when you contact us by the end of the next business day following
your service.

Am I liable for employment taxes, workers’ compensation, or insurance?

Molly Maid is proud to be a worry-free housecleaning service solution.
This means that we take care of any personal liability with regard to
social security taxes and work-related injuries. We’re fully licensed
and insured for your peace of mind.

What do you not clean?

Our professional housecleaning services are designed to keep your home
comfortable and clean. We customize services to accommodate your preferences
so you never have to worry about paying for a service you don’t
need or want.

To ensure we provide your home with the highest quality of care, we don’t
typically:

Clean toys
Clean the inside of your fireplace
Pick up clutter
Clean your iron
Do laundry
Wash dishes

We want to make sure that all of your belongings are in the right place
when we leave, which is why we leave these organizational tasks to you.
However, we’re happy to clean the inside of your cabinets, stove,
and refrigerator upon request.

Do I need to provide your team with my own cleaning equipment or supplies?

No. We arrive with all of the cleaning materials we need and take them
with us when we leave. We’re proud to use the best products and
vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use,
feel free to let us know and we’ll do everything we can to work
with your requests.

What if I need to reschedule a service?

Molly Maid understands how unpredictable life can be. That’s why
we work with your schedule to ensure that we’re cleaning your home
at a time that’s most convenient for you. If you need to cancel
or reschedule a cleaning, we recommend that you call about 72 hours before
your next scheduled service. We’ll do our best to accommodate all
of your scheduling needs.

Thanks to our contract-free system, you never need to worry about being
locked into a cleaning plan. Our flexibility is just one of the many Molly
Maid perks and it helps us ensure the satisfaction of thousands of homeowners
across the country.

What if my scheduled cleaning service falls on a holiday?

During the event that one of your routine cleanings falls on a holiday,
we’ll reach out to you. Our team will also remind you of any additional
housecleaning services that we can provide you with so you can be prepared
for the upcoming holiday. We’ll do our best to work with your schedule.

How do I pay?

Payments are due on the day of your scheduled service. Most of our valued
customers leave cash or a check on the kitchen counter, but we also accept
credit card payments. If you do choose to write us a check, please make
it payable to Molly Maid.

Do all of your locations offer carpet cleaning?

Contact us to see if we can provide your home with this service. We use
a dry extraction cleaning method that gives your carpet a thorough deep cleaning.

How soon can I take cleaning off my to-do list?

Contact our team to schedule a free in-home consultation at no-obligation.
We’ll take the time to thoroughly inspect your property and discuss
your budget, schedule, and cleaning preferences with you before providing
a free estimate. With more than 30 years of industry experience, Molly
Maid knows how to accommodate first-time customer requests.

How much do your services cost?

We’re proud to be recognized as a provider of affordable, top-quality
housecleaning services. Our team works with every homeowner to develop
a cleaning plan that’s customized to fit their needs. The costs
of our services depend on the size of your home and what you’d like cleaned.

We can also add specialty services to your regular cleaning plan as needed, such as:

Fridge interior cleaning
Oven interior cleaning
Changing bed linens
Carpet cleaning

At Molly Maid, our job is simple: We clean houses. We know how much you
value your time and we want to help you enjoy more of it.

How can I share my experience with Molly Maid?

You’re welcome to share your thoughts about our services on our Molly
Maid Facebook page, which offers inside information on tips, deals, and
promotions. You can also follow our blog and subscribe to our cleaning
tips e-newsletter. We value our customers’ opinions and it’s
our customer feedback that has helped us become the best home cleaning
company in the industry.

Can I provide my team with special instructions?

Yes! In fact, we encourage it. Your preferences give us the structure we
need to enhance your cleaning experience and ensure that you’re
completely satisfied with your home’s level of clean. In order to
be sure that your preferences are recorded in your cleaning plan, we recommend
that you call us directly. Our friendly office staff would be happy to
log your needs in your file so you don’t have to reiterate them
every time we arrive for service.

Why will my initial clean be more expensive than my other regularly scheduled services?

Over the years, we’ve found that the first cleaning service brings
a home up to a specific standard and Molly Maid is committed to upholding
that standard. That’s why our initial cleaning may take longer and
cost a little more than the rest of your services. We need the extra time
to properly begin the process of eliminating mildew, soap scum, dust,
and dirt from your home. Contact us to request a free estimate.

How often can you provide service?

Molly Maid is happy to provide service once a week, every other week, or
once a month, depending on your cleaning needs. You can also request housecleaning
services for special events, as well as move-out and move-in cleaning
assistance. Because we work on a no-contract basis, you can update or
change your cleaning plan to fit your busy schedule, budget, and cleaning needs.

Do you offer competitive rates?

We’re recognized for being affordable and flexible. Some individual
cleaning companies are able to offer lower rates because they don’t
cover liability insurance or workers compensation. Molly Maid is proud
to provide these benefits that ensure our customers’ peace of mind
while still being able to offer competitive rates for our services.

Do you always send the same housecleaners?

We believe that it’s very important to always send the same team
to clean your home and we do everything in our control to make this possible.
If a member of your team is absent, we’ll do our best to find the
most suitable replacement. All of our residential housekeepers undergo
extensive Molly Maid training to ensure that the quality of our work is
always consistent.

Do your housecleaners accept tips?

While tips aren’t expected, we’re allowed to accept them. Some
of our clients prefer to tip a little at the end of each service while
others provide a large tip at the end of the year. You can also leave
a review on our website or Facebook page. We love hearing that our work
is appreciated.

Are you okay with pets being in the home during a cleaning service?

Yes, we’re proud to be a pet-friendly company. If your pet is aggressive
in any way, we recommend that you leave him or her outside or in a gated
area to ensure the safety of our professional housecleaners. If you don’t
plan on being home when we arrive, please let us know how to appropriately
handle cleaning around your pet.

🏠 11 Efficient House Cleaning Tips

Everyone hates to clean but everyone loves a clean house. Is there a best way to clean your house fast?

Most novices aren’t sure if they should dust or vacuum first. They wonder whether they should clean the kitchen before the bathroom or vice versa.

Follow this step-by-step guide, based on years of hard-earned experience, to make the most of your time and clean your house fast:

1. Clean the whole house, not one room at time

Cleaning is much more efficient if you pick one task (dusting, vacuuming, mopping) and do the same task in every room in the house, rather than cleaning the kitchen, the bathrooms and then the bedrooms. Doing it that way prevents you from feeling like you’re in an endless cleaning cycle, starting the same task over and over again.

2. Gather all your cleaning tools in a caddy

Whether it’s a caddy, bucket or tote, having everything you need to clean in one portable place makes it much easier to get the job done. You won’t waste time looking for tools while you clean, and don’t have to worry about gathering them before your next go around.

3. Clear the clutter

Before you even start cleaning, go room to room and pick up the clutter. As you pick up each item – magazines, well-read paperbacks, old sneakers – consider whether you should put it away, toss it or donate it.

4. Dust and vacuum

Before you start dusting, make sure ceiling fans are turned off. Concentrate your dusting on the tops of furniture and the undersides of shelves, on handrails, picture frames, knickknacks and TV screens. For hard-to-reach areas, like blinds and upper shelves, tie a microfiber cloth to the end of a mop or broom. Change the sheets in the bedrooms before you vacuum.

5. Wipe mirrors and glass

Use one damp microfiber cloth, followed by one dry cloth in wiping clean all the mirrors and glass surfaces.

6. Disinfect countertops and surface areas

Go through your house and wipe down the hard surfaces – from countertops, appliances and cabinets to doorknobs, light switches, TV remotes and telephones. You should disinfect some of those surfaces, particularly the ones that might deliver germs to people’s fingers and faces. Make a nontoxic disinfection solution by mixing one-fourth to a half cup of white or apple cider vinegar with a cup of water.

7. Focus on tubs, sinks and toilets

Spray cleaner on the kitchen sink then on bathroom sinks, tubs and toilets. Let it sit for a few minutes so the cleaner has time to dissolve dirt and stains. Then return to the kitchen and start scrubbing. Don’t forget to wipe down the inside of the microwave. Clean toilets last.

While in the kitchen, you also want to make sure your garbage disposal is in tip-top shape. If you aren’t sure the best way to clean a garbage disposal, click here for some useful DIY garbage disposal cleaning tips.

8. Sweep, then mop

Sweep the kitchen and bathroom floors. Start mopping from the farthest corner of the room and move backwards towards the doorway (that is, don’t mop yourself into a corner). Rinse the mop every time you complete a 4-by-4-foot area.

9. Keep moving when you vacuum

Don’t worry about getting every nook and cranny when you vacuum. Just keep moving through the house, running the vacuum in every carpeted room in one pass through.

Some tasks don’t need to be done each week. These include waxing the furniture, cleaning the windows, and washing area rugs and bath mats. Inspect these accessories and use your own judgment.

10. Don’t forget to routinely wash your cleaning tools

An often overlooked part of cleaning the house is maintaining your cleaning tools. Using a dirty mop or a vacuum with a full bag is much less effective, and you’ll end up spending more time trying to clean.

11. Make cleaning a group activity

Making cleaning a team effort is one of the best ways to clean a house fast. Schedule a time in advance with your family, and assign tasks to each person. Working together can add some fun to cleaning, and your house will be sparkling in no time.

While you’re cleaning make sure to check on home maintenance items, such as a faulty sink that may cause water damage.

Follow this step-by-step guide to make the most of your time and clean your house fast.

Clean the whole house, not one room at time
Pick one task and do it in every room in the house to prevent you from feeling like you’re in an endless cleaning cycle.
Gather all your cleaning tools in a caddy
Gather all your cleaning tools in a caddy, bucket, or tote to have everything you need in one portable place to get the job done.
Clear the clutter
Go room to room and pick up the clutter.
Dust and vacuum
Begin dusting and vacuuming.
Wipe mirrors and glass
Wipe mirrors and glass with one damp microfiber cloth, followed by one dry cloth.
Disinfect countertops and surface areas
Disinfect countertops and surface areas, particularly the ones that might deliver germs to people’s fingers and faces.
Focus on tubs, sinks and toilets
Spray cleaner on the kitchen sink then on bathroom sinks, tubs and toilets. Let it sit for a few minutes so the cleaner has time to dissolve dirt and stains. Then return to the kitchen and start scrubbing.
Sweep, then mop
Sweep the kitchen and bathroom floors. Start mopping from the farthest corner of the room and move backwards towards the doorway.
Keep moving when you vacuum
Keep moving through the house as you vacuum, and don’t worry about getting every nook and cranny.
Don’t forget to routinely wash your cleaning tools
Make sure you routinely wash your cleaning tools.
Make cleaning a group activity
Make cleaning a team effort by scheduling a time in advance with your family and assign tasks to each person.

How to quickly clean the apartment? Basic Rules for Quick House Cleaning

Every living space needs regular cleaning, but it is not always possible to allocate the proper amount of time for this work. Returning late at night from work or spending the whole day taking care of a small child, we put off cleaning the apartment for tomorrow, which flows into the day after tomorrow, and the apartment remains uncleaned.

Luckily, keeping your home in order doesn’t require you to spend all day cleaning. One hour is enough to bring a small apartment to a tidy look, and even a few minutes of cleaning will give more results than constantly postponing household chores for later. So, let’s not waste time and get down to business! nine0003

Be sure to make a to-do list and plan how much time you want to spend on each item.

How do I prepare for cleaning?

By allocating a few minutes for preparation, you will save a lot of effort and time, especially at the moment when you need to clean the apartment quickly, since you do not have to rush around the house in search of this or that cleaning agent or stand in thought, not knowing what business to take.

First, make a short list of things to do and plan how much time you want to spend on each one. Exactly what makes this list is up to you, your home, lifestyle, and more, but here are a few ideas:

collect items scattered around the house and put clothes in a closet
dust furniture and household appliances room
vacuum carpets and upholstered furniture
sweep and mop the floor

, sanitary ware cleaner, toilet disinfectant, a vacuum cleaner with various attachments, a broom and a mop for washing the floor, and a pair of rubber gloves to protect the skin of the hands. nine0003

And finally, an equally important step in preparing for cleaning the apartment is the emotional state. Give yourself the installation that you can easily and quickly cope with business in an hour, choose invigorating music and – for business!

Quick cleaning at home in an hour:

If you make a good to-do list, cleaning will not take you more than an hour. So, let’s get started:

If you are a happy owner of a dishwasher, put it to work. Otherwise, fill the kitchen sink with hot water and detergent and soak all the dishes, including the stove burners. nine0003
If your stove has dirt and burnt food, treat it with a special cleaner such as Cif Active Lemon Cream and let it work.
Turn on the hot water in the bathroom to fill the room with steam.
Treat the toilet bowl with a cleaner such as Domestos and let it work.
Gather and organize scattered items, arrange books on bookshelves, fold and put clothes in a closet. When cleaning quickly, don’t spend a lot of time sorting things; if there was no place for some little things, they can be temporarily folded into a box or bag and left until general cleaning. nine0003
Collect dirty clothes and put them in the washing machine.
Remove the entire contents of the refrigerator, discarding expired food, and thoroughly wipe the interior surfaces with antibacterial wipes.
Wash stovetops, countertops, and cabinet shelves and doors.
Wash the dishes and lay them out to dry.
Wash the kitchen sink.
Wash the sink, tub, shower and toilet in the bathroom. Use a window cleaner to remove water droplets from the walls and shower door to avoid lime deposits. nine0003
Wash the mirrors and spray them with an anti-condensation spray.
Dust shelves and wipe appliances with special wet wipes that help remove static electricity and delay the next cleaning day by 1-2 weeks.
Vacuum carpets and upholstered furniture.
Make the bed.
Sweep the floor from the furthest corners of the apartment towards the exit. nine0003
Wash the floor, adding a disinfectant to the water if necessary, such as Glorix, a chlorine-free disinfectant.
Hang your laundry to dry.
Water indoor plants.
Take out the trash.

That’s all – with the right approach, a quick house cleaning will not take more than an hour, and you will have enough time and energy to enjoy a pleasant evening in a clean house! nine0003

Stock up on everything you need in advance so you don’t waste time looking for a rag, sponge or cleaner.
Don’t waste too much time sorting things and put the little things that don’t fit on the shelves in a separate box.
Positive attitude and energetic music will help you get the job done faster and with more pleasure.

Originally published by September 14, 2018

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Maxim, St. Petersburg, m. Vasileostrovskaya.

01/23/2023 09:23

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16.06.2017 15:15

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