Care com cost: Is Care.com Free and How Much Can It Cost?

How Much Does Care.com Cost: Membership, Background Check, Pay

You’ve been there for your family since day one and you’ve been through it all

From picking up the kids at basketball practice to driving your loved ones to doctor’s appointments to walking the dog before you head out for work in the morning, there’s a lot to manage.

You’re known for juggling all of this and then some, navigating through life like you’re on a mission.

But sometimes life gets a little busy and you must turn to someone for help.

Whether that’s a childcare provider like Sittercity during the week, pet care like the Rover App while you’re on vacation, or senior care platform like Papa Elder Care to look after elderly family members, it’s normal for people to hire someone to lend a helping hand.

The problem is finding a trustworthy person at an affordable price you’re willing to pay.

That’s where Care.com comes into the picture.

Care.com is an online homecare platform that connects families seeking care services with trustworthy and qualified care providers who are looking for employment.

But how much does it cost families and caregivers to use the Care.com platform?

In this article, we’ll lay out every cost associated with Care.com and will give you an idea of how much families and caregivers will spend using the homecare platform.

Contents

• Membership Tiers
• Background Checks
• Worker Pay Rates
• How to Reduce Costs
• Find Your Perfect Match

Membership Tiers

Care.com offers two different membership tiers — premium and basic membership.

The basic membership tier is free, but it’s limited in its functionality.

The premium membership will cost you, but you’ll receive access to all features of the site.

Let’s start with those who are seeking care.

Care Seeker Costs

Beginning with the basic membership for care seekers, as mentioned above, this option is free to use.

On paper, free sounds like the best choice.

But the problem with the basic membership is that you’re only able to do so much with it.

With the basic membership, you’re able to sign up and create your job posting.

You can also begin searching through caregiver profiles and read over reviews.

The problem is that you can only see basic profile information and a limited amount of reviews.

Important details that would help you make your decision, like phone number and professional references, are held back from you.

You also are unable to fully communicate with caregiver applicants.

You can only preview the messages they send you.

With the premium membership, you have complete access to all of this information, including access to background checks, and are able to communicate back and forth with applicants as much as you want.

At some point you’ll likely be coaxed into paying for the premium membership out of necessity.

If so, here’s a rundown of how much it will cost per month, depending on which payment plan you go with.

• 12 months: $13 per month
• 3 months: $26 per month
• 1 month: $39 per month

As you can tell, you’re pretty much backed into a corner of paying for the premium membership tier.

But we think that’s alright since this is a very big decision that involves trust, security, and assurance, so forking over a couple bucks isn’t so bad in the long run.

Caregiver Costs

Caregivers must also make the same decision as care seekers — do you pay for the premium membership or just use the basic membership?

Well, the story goes the same way for caregivers.

It seems as though you can search job descriptions and apply to jobs, however, once a potential employer reaches out, the level of communication you have with them is limited.

After scouring Care.com’s forums, we found that Care.com will in a way serve as the mediator when communicating with a potential employer.

This can surely slow things down and create a big inconvenience for you.

If you decide to go with the premium tier, you have free reign over how much you communicate with care seekers and can get jobs locked in much faster.

Also, if you decide to go with the premium tier, your profile will be pushed to the top of search results, putting more eyes on you and increasing the chances you’ll receive jobs.

Lastly, you’ll receive a free basic background check that will help strengthen your profile and make you look more legitimate in the eyes of care seekers.

If you decide to go with the premium membership tier, you have the choice of paying three different monthly fees:

• 6 months: $10 per month
• 3 months: $15 per month
• 1 month: $20 per month

On top of just paying your monthly premium rate, there’s one more layer to the cost of being a caregiver, and that’s Care.com credits.

Care.com credits are completely optional, but they provide caregivers with another opportunity to catch the attention of potential employers.

Caregivers are able to purchase credits and use them towards qualifying job applicants.

If you decide to use credits for a job application you really like, you’ll be one of only five applicants that the employer will see.

By charging caregivers to apply, care seekers will likely only get serious applicants since caregivers will be much more selective.

Likewise, caregivers will have a better chance of landing a job because they’ll only be competing with four or fewer competitors.

If you think purchasing credits will help land your next job, then here’s the price breakdown:

• 10 credits for $9 (only $0.90 per credit)
• 25 credits for $19 ($0.76 per credit — save 16 percent)
• 50 credits for $29 ($0.56 per credit — save 36 percent)

Now that you have a handle on all of the membership and credit pricing, let’s move on to the next cost you’ll likely come across — background checks.

Background Checks

Care.com has pretty strict requirements as is, but they take things one step further by conducting background checks on all sitters.

Background checks are priced at three different tiers and cover different levels of information.

The first and most basic background check tier costs $59 and goes all the way up to $300 for the most in-depth screening.

Since finding care for your loved ones is a very important decision, you’re most likely going to want to run a background check on potential employees.

After all, you probably wouldn’t let some stranger off the street come into your home and start watching your loved ones without some extra reassurance.

There are three different tiers for the Care.com background checks, with each one covering more than the last.

Here is a breakdown and price of each background check:

• Criminal Records Check
  • Cost: $59, or free if you upgrade to Premium.
  • Covers: This checks against five criminal databases.
• Criminal Records Check + Motor Vehicle Record
  • Cost: $79
  • Covers: This is the same check as above, plus license status, driving records, and traffic violations.
• Investigative Criminal Plus Check
  • Cost: $300
  • Covers: The ideal option for those who do not want to take any chance whatsoever. This looks at 11 different criminal databases.

Typically the care seeker will pay for these background checks since they’ll want to give a thorough check themselves, however, caregivers can also pay for their own background checks.

If a caregiver wants to strengthen their profile, they can surely pay for their own background check.

Worker Pay Rates

The last cost associated with Care.com are the rates caregivers charge care seekers.

Depending on several variables like what type of job it is and the experience level of the caregiver, care seekers have the option of paying hourly rates that typically fall between $10 and $15.

When it comes to the type of work you’re looking for, there are some jobs that pay more than others.

For example, tutoring for a child brings in an average hourly wage of $14.25.

If you compare that to just childcare, which comes in at $11.75 per hour, you’re paying almost $3 more per hour.

To give you an idea, the most popular jobs on Care.com have the following average hourly wages:

• Childcare: $11.75/hour
• Nanny: $12.75/hour
• Housekeeping: $13.00/hour
• Tutoring: $14. 25/hour

There are also several other factors that will affect how much a caregiver is able to charge their employer.

Some of these variables that will drive up the price include the following:

• Amount of Care: Is this a full-time, part-time, or just a once in a while job?
• Days of the week and last-minute jobs can also skew rates.
• Location: Major metropolitan and suburban areas tend to have higher rates than rural areas.
• Number of Children/Pets: Sure, one kid is no problem, but what about two, three, or four? The more children or pets you have, the higher the rate will be.
• Care Needs: What does your job consist of and are there additional services? If you expect your children to be cared for, plus laundry, housekeeping, and other chores, rates will surely be higher.
• Transportation: If your caregiver needs to drive around town, expect a higher rate, especially if they are driving their own vehicle. Don’t forget about factoring in gas money as well!
• Years of Experience: This one comes with the territory. Experienced caregivers demand higher rates than inexperienced workers, and rightfully so.
• Special Qualifications: Along with experience, those with qualifications that enhance their ability to fulfill their duties expect a higher wage.

As you can tell, there’s a lot that goes into how much a caregiver is charging.

If you’re a caregiver, carefully go over this list and don’t feel bad for charging a premium if you know you’re worth it.

If you’re a care seeker and you are starting to think the costs are adding up, there are some ways you can cut back the costs and save a few dollars.

How to Reduce Costs

The two easiest ways to reduce care costs are finding a Care.com promo code you can apply to your order and being smart about deciding when you’re able to discontinue your plan.

First off, using a Care. com promo code for your purchase can immediately reduce what you’re spending.

With a promo code, you can get a reduced first-time membership fee or money deducted off services.

Promo codes are all over the web, so check out our list from the link above and grab yours now.

Also, it’s important to note that if you’re a care seeker and found the perfect caregiver, or the other way around, what’s the point in paying for the monthly subscription fee if you no longer use it?

When signing up, make sure you take this into consideration.

Once you decide on a membership tier and duration of your membership, you’ll be locked in paying those prices.

So if you only think you need a three-month membership, then don’t sign up for the one-year tier.

If you end your membership early, you won’t be reimbursed for those extra months.

You should also know that your membership will renew automatically.

So if you found your perfect match, make sure you cancel your membership before the auto-renewal charges you again.

You also won’t be able to receive a refund if this happens.

Find Your Perfect Match

After seeing all the costs that go into using Care.com, do you think it’s worth it?

We’d like to think so.

If you’re in need of a pet sitter, part-time nanny, senior caregiver, or any other home care position, Care.com is an excellent tool for finding the perfect fit.

And for those of you looking for a new job, Care.com provides people just like you with flexible and diverse employment opportunities every single day.

It’s time to find your perfect match!

Care.com Review 2022 [Is Care.com Legit?] Millennial Money

Care.com has been around for a while, and I’m sure many people have already heard of it. When Care.com was founded in 2006, people were just beginning to embrace the nature of side hustles. This was one of the first sites that worked to connect freelancers with clients. In this case, Care.com specifically connects caregivers with families.

When I began researching for this article, I was surprised by how many negative reviews existed for Care.com. Despite being rated an A+ business by the Better Business Bureau, Care.com has had over 700 closed complaints in the last several years. Plus, they were being touted as a scam by many disgruntled families and caregivers.

In This Article

What is Care.com?

Care.com is an online marketplace that connects caregivers with families in need of their services.

Founded in North Waltham, Massachusetts, Care.com claims to be a one-stop shop for families and sitters and one of the largest resources of their kind. They state that they help millions of families across 17+ countries.

Caregivers can post their services, availability, and rates online and contact families they believe they can assist. Families can post any caregiving needs, whether it is on an ongoing basis or just a single date night. They can contact caregivers in their area that they believe would be a good fit.

While people typically associate Care.com with babysitters, they actually support a much larger category of caregivers. In addition to babysitters, Care.com connects people with nannies, tutors, senior care specialists, house-sitters, pet-sitters, and even people to help you run errands.

If you need help with your kids, pets, or housework, Care.com can connect you with someone who is up for the task.

Is Care.com Legit?

Care.com is a legitimate business, but that doesn’t mean that they are completely fair to all of its freelancers and families. These days, the word scam is thrown around so often that we forget what a true scam really is. To really understand if Care.com is for you, test it out with their free membership.

Care.com Memberships

Care.com offers two options for family memberships and two options for caregivers:

Family Basic Membership: FREE

For families, you can choose the basic membership, which is free. With the Basic Membership the site allows you to:

• Set up a free account
• Post a job
• Search and view profiles of caregivers in your area
• See profiles of caregivers that apply for your job listing
• Send automated “No, thank you.” messages to caregivers who you do not wish to hire
• Use of site tools and resources

Family Premium Membership: $12.99 – $38.99/month

The premium membership costs $38.99 for one month, $78 ($25.99/month) for three months, and $156 ($12.99/month) for twelve months.

With the Premium Membership, the site allows you to:

• All features of the Basic Membership plus…
• Ability to contact caregivers directly to schedule an interview
• Request access to results of background checks
• View and reply to applications and messages from caregivers
• Ability to sign up for the Unlimited Background Checks add-on
• Access to LifeMart Discount program
• Access to a discount on HomePay tax services

Caregiver Basic Membership: FREE

For caregivers, you can choose the basic membership, which is free. With the Basic Membership the site allows you to:

• Create your account and set up your profile
• Customize your public profile
• Search for and apply to caregiver jobs
• Ability to respond to premium members searching for a caregivers
• Get paid securely without any extra transaction fees
• Use of site tools and resources

Caregiver Premium Membership: $10 – $20/month

The Caregiver premium membership costs $20/month for one month, $15/month for three months, and $10/month for six months.

With the Caregiver Premium Membership, the site allows you to:

• Be featured in search results with a premium badge
• Get priority job alerts
• Send and receive messages with families and members
• Waived annual screening fee
• Access to LifeMart Discount Program

Free Membership vs. Premium Membership

Care.com leaves a lot to be desired when it comes to its free membership. For example, you can create a basic membership at no cost, which includes job posting, searching, and receiving applications from local caregivers. If you would like to respond to candidates or employers that reach out to you, you will need to pay for their premium membership.

All memberships run on a specified term basis, and you will continue to be charged until the end of your membership term, even if you cancel the services. Additionally, Care.com auto-renews your memberships without notifying you. This means that you are likely going to pay more than you would like for the services.

Additional Features

Every online marketplace is different in how they help you with your needs. Here are some of the unique features that Care.com offers.

Rate Calculators

If you are new to the caregiver scene, it can be hard to decide on an appropriate rate for your services. It can also be difficult to determine what to pay someone for services such as house sitting or dog walking.

Luckily, Care.com has several rate calculators that can help you find an appropriate rate based on services, experience, hours per week, and zip code. This ensures that you are not paying or charging an inappropriate amount for the work.

Helpful Blog

Care.com is unique because they have a dedicated team of parenting writers that cover all topics care-related. The blog is broken down into four different verticals:

• Child Care
• Senior Care
• Home Care
• Pet Care

Within each vertical, you are presented with an organized list of content, including guides, articles, and topics. Each vertical is also organized based on topics relevant to families seeking care and caregivers.

Whether discovering fun new babysitting games or learning how to become pet care certified, Care.com’s blog covers it all.

How Does Care.com Work?

Because Care.com caters to both caregivers and care seekers, there are two sides to the getting started experience.

I will explain below how Care.com works based on what you look to gain.

As a Caregiver

To sign up as a caregiver, you will select the “Find jobs” button on the homepage. They will then ask you what kinds of services you are providing. At this stage, you can only select one option. You can choose to add more services once you create your larger profile.

To get started, Care.com will request your name, address, and email address. You can select “Join now” once you provide this information.

There are no specific requirements to join Care.com. However, you should ensure that you are qualified for the position that you are advertising.

Care.com will ask you to list your experience and references for the position. You will also be prompted to provide any background checks, proofs of certification, and any related documents. Their customer care team will approve your paperwork to ensure that you are not uploading fake documents.

Finally, you can set your rates, and availability, and browse jobs in your area. For the most engagement with your profile, you should include a recent picture of yourself and any references from past employers to help get your side gig picking up traffic.

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As a Care Seeker

To get started on finding a caregiver, you will select the button that reads “Find care.”

They will then ask if you need care for your kids, parents, pets, or home. Based on your selection, they will provide a list of potential services. For example, if you select kids, you can further specify if you need tutoring, a date night sitter, special needs care, or an after-school sitter.

They will also ask you if you are looking to hire ASAP, within the week, within the month, or just browsing.

Next, you will be asked about what you are looking for in an ideal caretaker. To continue with the babysitting example, the site would ask you about how many years of experience you would like your caregiver to have and about the age range of your children.

You can also specify if you would like someone who is CPR trained, college-educated, a non-smoker, and more.

After you make your selections, you will be asked to provide your zip code, name, and email. Once you create an account, you can begin browsing caregivers in your area. You may find that people begin to reach out to you, but you cannot reach back out with the basic membership.

Is Care.com Safe?

When it comes to security on Care.com, the main concern is making sure you are letting someone trustworthy into your life. Care.com has a very helpful safety resource page to help you learn how to choose the best candidate for your needs.

Care.com understands that it can be nerve-wracking to begin a working relationship with someone you meet on the internet. They provide both families and caregivers with guides on how to stay safe during the interviewing process. This includes what to look for in profiles, how to go about an initial meeting, and how to interpret a background check.

Additionally, their safety page includes frequently asked questions for both care seekers and caregivers. Each FAQ has a lengthy and informative response, which can help keep you from having to contact their customer care team.

Lastly, you can manage your cookie preferences from this page. This helps you manage what activity the site is tracking.

Customer Support

Care.com is pretty basic in its customer service offering. You can reach their team through an online chat portal, ticketed email service, or by phone at (877) 277-3115. You can reach their customer service team 24, 7.

Pros and Cons

Pros:

• Access to a database of professionals
• User-friendly website
• Resources galore

Cons:

• Pay to play
• Little transparency regarding pricing
• Potential scammers within the marketplace

Alternatives to Care.

com

Even though Care.com is the largest caregiver marketplace, it is certainly not monopolizing the space. Here are some other places you can advertise your services or look for a caregiver.

SitterCity.com

SitterCity.com understands that you need to filter through the bad babysitters to get to the good babysitters. They help you do this with their four-step screening process.

SitterCity.com recommends conducting an internal feedback system, an in-person interview, a reference check, and a background check with all potential candidates. They charge $15 for a background check, which is a better price than what Care.com offers. If a sitter has a background check available, you won’t have to pay the extra fee.

UrbanSitter.com

Remember back in the old days when you would ask your friends for a babysitter recommendation? After all, word of mouth is the best marketing. You can still get a reputable babysitter without stealing your friend’s night-out nanny through UrbanSitter.

UrbanSitter.com is a site that uses your social circle to connect you with caregivers that are recommended by people you know. You can sign up through either Facebook or LinkedIn, and the site generates a list of leads based on your network.

Best of all, the site doesn’t charge you to sign up, send messages, or book with a particular caregiver. This makes it a top choice for cost-effectiveness.

GreatAuPair.com

Au Pair is a term that you don’t often hear thrown around in the states. It’s basically a fancy way of saying live-in nanny, and you will often hear the term in Europe.

GreatAuPair.com is an American company that helps families find au pairs. They have been around since 2001, and they have successfully placed au pairs with families both nationally and internationally. Their team screens all potential au pairs so that you don’t have to worry about running background checks.

Overall, this is a great option for people that are needing all-encompassing care for their loved ones.

Care.com charges a hefty price tag for people who are looking for work and caregivers. Despite being the most popular platform, it is probably the least customer friendly in terms of pricing. Caregivers can get by with the basic version, but the paid version allows you to communicate with potential clients through the site.

Care.com does have plenty of talent on the site for people looking for quality sitters. If you are in the process of looking for a regular sitter, I would recommend paying for a short-term membership, fervently interviewing candidates, and canceling once you find someone you like. There is no reason to continue to pay their fees once you find a good sitter.

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