Average salary for account manager: Account Manager I Salary | Salary.com

Account Manager Salary (February 2023)

Updated February 6, 2023

$68,535yearly

To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC) Show More

$32.95 hourly

Entry level Salary

$42,000

yearly

$42,000

10%

$68,535

Median

$110,000

90%

How much does an Account Manager make?

Account managers make $68,535 per year on average, or $32.95 per hour, in the United States. Account managers on the lower end of that spectrum, the bottom 10% to be exact, make roughly $42,000 a year, while the top 10% makes $110,000.

Location impacts how much an account manager can expect to make. Account managers make the most in Washington, New Jersey, California, New York, and Michigan.

Highest Paying State

Washington

Highest Paying City

San Francisco, CA

Highest Paying Company

NVIDIA

What Am I Worth?

Highest Paying State

Washington

Highest Paying City

San Francisco, CA

Highest Paying Company

NVIDIA

What Am I Worth?

Highest Paying States For Account Managers

While an account manager can average a salary of $68,535 per year, or $32. 95 per hour, there are many opportunities for account managers to make more. For example, in San Francisco, CA you might make $87,739 per year. Other high-paying locations include Seattle, WA, Washington, NJ and New York, NY. If you’re in an entry-level position, your best bet is to move to San Francisco, CA where the average starting salary is $50,000. The highest paying states for account managers include Washington, New Jersey and California. Meanwhile, Florida, Kansas, and Tennessee offer the lowest salaries.

• State View
• County View

Average Salary:

Account Manager average salary by State

Rank	State	Avg. Salary	Hourly Rate	Job Count
1	Washington	$84,225	$40.49	1,598
2	Connecticut	$73,760	$35.46	716
3	Michigan	$79,109	$38. 03	1,327
4	New York	$81,458	$39.16	2,031
5	Oregon	$74,771	$35.95	697
6	California	$81,853	$39.35	4,505
7	Virginia	$72,086	$34.66	1,687
8	New Jersey	$82,750	$39.78	948
9	Maine	$70,595	$33.94	203
10	Wyoming	$65,921	$31.69	110
11	Vermont	$66,771	$32.10	151
12	Massachusetts	$75,074	$36.09	1,262
13	District of Columbia	$70,872	$34.07	373
14	Delaware	$66,980	$32.20	233
15	Nevada	$63,020	$30.30	414
16	Indiana	$66,591	$32. 01	981
17	Utah	$61,053	$29.35	734
18	Arizona	$62,699	$30.14	1,243
19	Illinois	$67,570	$32.49	1,799
20	Pennsylvania	$65,216	$31.35	1,942
21	Maryland	$67,250	$32.33	1,159
22	Alaska	$71,251	$34.26	79
23	South Dakota	$66,197	$31.83	129
24	North Carolina	$59,933	$28.81	1,918
25	Hawaii	$79,058	$38.01	110
26	New Hampshire	$60,645	$29.16	315
27	Texas	$58,141	$27.95	4,340
28	Rhode Island	$66,702	$32.07	104
29	Idaho	$60,694	$29. 18	290
30	West Virginia	$62,958	$30.27	173
31	Minnesota	$57,500	$27.64	1,411
32	Ohio	$58,365	$28.06	1,682
33	Wisconsin	$57,942	$27.86	955
34	Montana	$57,227	$27.51	220
35	North Dakota	$55,812	$26.83	171
36	Arkansas	$55,475	$26.67	456
37	Georgia	$55,569	$26.72	1,981
38	Nebraska	$56,398	$27.11	347
39	Kentucky	$54,623	$26.26	536
40	Iowa	$55,276	$26.57	485
41	Florida	$51,678	$24.85	3,018
42	Missouri	$52,820	$25. 39	1,068
43	Colorado	$57,835	$27.81	747
44	Louisiana	$53,132	$25.54	542
45	Kansas	$51,663	$24.84	537
46	South Carolina	$54,568	$26.23	593
47	Tennessee	$51,341	$24.68	968
48	New Mexico	$54,401	$26.15	242
49	Mississippi	$50,399	$24.23	286
50	Alabama	$50,025	$24.05	580
51	Oklahoma	$50,582	$24.32	397

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Highest Paying Cities For Account Managers

Rank	City	Avg. Salary	Hourly Rate
1	San Francisco, CA	$87,739	$42.18
2	Seattle, WA	$84,793	$40.77
3	Washington, NJ	$81,900	$39.38
4	New York, NY	$81,562	$39.21
5	Detroit, MI	$79,398	$38.17
6	Boston, MA	$74,931	$36.02
7	Portland, OR	$74,654	$35.89
8	Hartford, CT	$73,757	$35.46
9	Richmond, VA	$71,881	$34.56
10	Portland, ME	$71,441	$34.35
11	Washington, DC	$70,905	$34.09
12	Chicago, IL	$67,979	$32.68
13	Baltimore, MD	$67,541	$32.47
14	Richmond, IN	$67,018	$32. 22
15	Philadelphia, PA	$65,603	$31.54

Here Are The Five Most In Demand Cities Right Now:

1. San Francisco, CA
2. Seattle, WA
3. Washington, NJ
4. New York, NY
5. Detroit, MI

Account Managers Salary Details

Average Account Manager Salary Graph, Trends, and Summary

What is an Account Manager’s Salary?

Highest Paying Types of Account Managers

Job Title	Annual Salary	Monthly Salary	Hourly Rate	Job Openings
Sales Representative And Account Manager	$65,417	$5,451	$31. 45	151,696
Business Development Account Manager	$99,209	$8,267	$47.70	222,573
Inside Sales Account Manager	$60,413	$5,034	$29.04	157,914
Account Development Manager	$72,375	$6,031	$34.80	214,004
Commercial Account Manager	$59,175	$4,931	$28.45	166,435
Corporate Account Manager	$90,069	$7,506	$43.30	170,741

Here are the five companies hiring the most now:

1. Google Jobs (437)
2. Dell Jobs (433)
3. Healthcare Services Group Jobs (1,142)
4. CDW Jobs (671)
5. Xerox Jobs (411)

Which Companies Pay Account Managers The Most?

According to our most recent salary estimates, NVIDIA and Capgemini are the highest paying companies for account managers.

How Much Do Account Managers Make In Different Industries?

Here are some examples of how much an account manager salaries can based on different industries:

1. The technology industry pays account managers an average salary of $76,412

2. The health care industry pay $69,628

3. The lowest paying industry for account managers is the retail industry. Account managers in this industry earn an average salary of $54,423

Highest Paying Industries For Account Managers

High Paying Account Manager Jobs

Account Manager Pay Trends

Average Account Manager Salary Over Time

Compare salaries for individual cities or states with the national average.

Recently Added Account Manager Salaries

Account Manager Salaries FAQs

What State Pays Account Managers The Most?

Washington pays Account Managers the most in the United States, with an average salary of $84,225 per year, or $40.49 per hour.

How Do I Know If I’m Being Paid Fairly As An Account Manager?

You know if you are being paid fairly as an Account Manager if your pay is close to the average pay for the state you live in. For example, if you live in New Jersey you should be paid close to $82,750 per year.

What Is A Good Starting Salary For An Account Manager?

A good starting salary for an account manager is $45,000 in the United States. That puts you in the 10th percentile of annual income for an account manager in the U.S., which is about what you would expect if you were new to the field. The average salary for account managers is $72,192, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for an account manager can vary by state.

Can Account Managers Make A Lot Of Money?

Yes, account managers make a lot of money. The average base salary for an account manager is $54,126 per year. However, many account managers earn cash bonuses (upwards of $12,000 a year) and commissions (upwards of $15,000 per year).

How Much Do Entry Level Account Managers Make?

Entry-level account managers make $44,471 per year, on average. This can range from. Overall, several factors impact how much an account manager can earn, including location and type of IT position.

How Much Does An Account Manager Make?

Factors such as type of account manager, location, and years of experience impact how much an accounts manager can make.

Industry and Pay Rates for Account Manager.

• Manufacturing averages $80,544 per year

• Health Care averages $74,441 per year

• Technology averages $73,377 per year

• Transportation averages $66,998 per year

• Finance averages $66,310 per year

• Retail averages $66,015 per year

Have more questions? See all answers to common executive management questions.

Search For Account Manager Jobs

Updated February 6, 2023

Account Manager Salary in San Francisco 2023 (Updated Daily)

Account Manager jobs in San Francisco

Manager, Account Management, Uber Health

Uber

San Francisco

1 week ago

Save job

Scaled Account Manager, UberEats

Uber

San Francisco

1 day ago

Save job

Strategic Operations Manager, Account Management Operations

Uber

San Francisco

13 hours ago

Save job

Accounting Project Management Internship Program – Summer 2023

Uber

San Francisco

4 days ago

Save job

Accounting Manager

Toast

San Francisco

10 hours ago

Save job

Account Manager

Adyen

San Francisco

10 hours ago

Save job

Manager, Accounting

Capital One

San Francisco

1 week ago

Save job

Manager, Account Management

Adyen

San Francisco

10 hours ago

Save job

Manager, Account Management

Instacart

San Francisco

1 day ago

Save job

Senior Manager, Account Management

Instacart

San Francisco

6 months ago

Save job

Senior Strategic Account Manager

Adyen

San Francisco

10 hours ago

Save job

Senior Account Manager

Adyen

San Francisco

10 hours ago

Save job

Account Manager Salary ranges

The two most common Account Manager salary ranges in San Francisco are $110k – $120k and $150k – $160k.

Average Account Manager Salary by Company Size

People with the job title Account Manager make the most at companies with 1-10 employees, earning $120,000 on average.

Account Manager Salary by gender

The average Account Manager salary for women is $108,983 and the average Account Manager salary for men is $108,571.

Account Manager Salary by Years of Experience

The average salary for a Account Manager with 7+ years of experience is $134,393. The average salary for <1 year of experience is $72,500.

Average Sales salaries in San Francisco

Skills that affect Account Manager salaries in San Francisco

1

Client Relations

8% have this skill

2

Client Services

7% have this skill

3

Customer Relationship Management

7% have this skill

4

Account Management

7% have this skill

5

Forecasting

5% have this skill

6

Enterprise Sales

4% have this skill

Recent Account Manager salaries in San Francisco

$80,000

Yearly Salary

A Account Manager reported a yearly salary of $80,000 with +$40,000 in additional cash compensation

1-3 Years of Experience

Male

501-1,000 Employees

San Francisco

$175,000

Yearly Salary

A Enterprise Account Manager reported a yearly salary of $175,000 with +$52,500 in additional cash compensation

7+ Years of Experience

Female

501-1,000 Employees

San Francisco

$75,000

Yearly Salary

A Partner Success Associate reported a yearly salary of $75,000 with +$15,000 in additional cash compensation

3-5 Years of Experience

Female

501-1,000 Employees

San Francisco

$150,000

Yearly Salary

A Account Manager reported a yearly salary of $150,000

3-5 Years of Experience

Prefer not to say

501-1,000 Employees

San Francisco

$170,000

Yearly Salary

A Key Accounts Director reported a yearly salary of $170,000 with +$170,000 in additional cash compensation

1-3 Years of Experience

Male

51-200 Employees

San Francisco

$100,000

Yearly Salary

A Corporate Account Manager reported a yearly salary of $100,000 with +$52,000 in additional cash compensation

5-7 Years of Experience

Male

1,000+ Employees

San Francisco

$140,000

Yearly Salary

A Technical Account Manager reported a yearly salary of $140,000

3-5 Years of Experience

Prefer not to say

1,000+ Employees

San Francisco

$85,000

Yearly Salary

A Account Manager reported a yearly salary of $85,000 with +$43,000 in additional cash compensation

5-7 Years of Experience

Female

501-1,000 Employees

San Francisco

$138,750

Yearly Salary

A Account Manager reported a yearly salary of $138,750 with +$46,250 in additional cash compensation

7+ Years of Experience

Prefer not to say

201-500 Employees

San Francisco

$165,000

Yearly Salary

A Strategic Partner Relationship Manager reported a yearly salary of $165,000 with +$16,500 in additional cash compensation

5-7 Years of Experience

Female

201-500 Employees

San Francisco

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Salaries//Sales//Account Manager

Top 12 Cities for Client Success Managers |.

SuccessCOACHING

The Customer Success industry continues to grow with companies adding new items regularly.

According to the latest 2019 State of the Art of Customer Success Report and LinkedIn, the Customer Success Manager role is one of the fastest growing and most promising jobs in 2019.

If you’re thinking about starting a career in customer success, you’ve probably already seen an amazing 84%+ year-on-year increase in job postings, but you’re probably wondering how much you can expect .

If you are already an experienced account manager, you might want to ask how your current salary compares to the average.

Using information from Glassdoor, we pulled out the average salary for a Customer Success Manager across the United States. Glassdoor is a database of company reviews, payroll reports and other behind-the-scenes information provided by current and former employees.

When looking at wage numbers, remember to take into account all the different factors that affect wage rates. Salaries will vary based on geographic location, company size, industry, and even if it’s a start-up or established business.

Also remember that the cost of living varies from city to city, which means that a lower salary can go further in a city with a lower cost of living.

In this article we’ll look at:

• Average Account Manager salary in the US as a whole

• Top cities nationwide for CSM based on average salary

• Tips for maximizing your starting salary in a new job or existing salary in your current role

Average US Account Manager salary

According to Glassdoor, the average Account Manager salary is $81,414 per year. Glassdoor pulls this average out of more than 4,800 anonymous salary posts from its users across the country.

Compared to the average account manager salary of $39,694, account manager of $65 9$56, or a technical support manager of $35,829, the average CSM salary looks pretty attractive and the field continues to grow and thrive.

There has never been a better time to start your career or build on your credentials as a CSM.

Average CSM salary by city

The following cities are the places where CSMs earn the most, or where the most CSM roles are being added.

The industries that benefit the most from customer success are software and IT, so many of these places are technology hubs, but this is a more diverse list than you might expect.

In addition, because there is a relationship between growth rate and salary, finding opportunities in the fastest growing cities featured in the recent 2019 Customer Success Profession report – New York, Boston, Los Angeles, Chicago and Atlanta – could be useful for your searches.

This should come as no surprise, but given the density of tech jobs and innovative startups in these areas, US Customer Success job seekers are more likely to find opportunities in major metropolitan areas. The salaries below are averages received from Glassdoor.

1. Cupertino, CA

Not surprisingly, the best place for CSM, at least in terms of average wages, is the Bay Area, with a critical mass of tech giants, startups, venture capital and innovative ideas.

Bay Area Client Success Managers earn an average of $98,384 per year based on 225 reported salaries.

2. Houston, TX

Stage Client success in Houston, by comparison, is low but growing rapidly, and the demand for skilled managers means the right person can earn very high salaries.

Customer Success Managers in Houston earn an average of $96,236 per year based on 25 salary applications.

3. New York, NY

It probably won’t surprise you if you see New York on this list, but the push to grow the Big Apple’s tech sector has been substantial, resulting in many new job openings. including for customer success managers. New York is the fastest growing market for CSM, ranking 11 times more in 2018 than in 2015.

New York account managers earn an average of $89,290 per year based on 428 payroll applications.

4. Boston, Massachusetts

Boston is the second fastest growing market for Customer Success Managers and a great place to start for innovative companies like HubSpot and Oracle, as well as recognized industry leaders in science, technology and education . Boston is another fast growing city, with more than nine times as many CSMs in 2018 than it did three years ago.

Boston Success Managers earn an average of 81 29$9 per year based on 351 salary claims.

5. Los Angeles, CA

Los Angeles is a big market, although not as big as it could be given the metro area, so look for those numbers to go up. While software and IT are industries that have traditionally needed customer success professionals, more and more companies are realizing the value of these roles, so while LA isn’t quite as high-tech as a hotspot like the Bay Area or Austin, there’s a lot of potential here. .

Los Angeles client success managers earn an average of $78,765 per year based on 174 salary applications.

6. Miami, FL

Although the market is smaller than some of the other cities on the list, Miami is a great place for Customer Success Managers, no matter where they are in their area. Serving as a springboard for technology start-ups from both North and South America opens up many opportunities.

Miami Account Managers earn an average of $76,418 per year based on 45 payroll applications.

7. Chicago, IL

While it may not be the first place you might think of when it comes to innovation, the Chicago tech scene is actually thriving, adding almost 6,000 jobs last year, many of which are in Client Success. Of these jobs, many are Customer Success positions, almost nine times as many as there were in 2015.

Customer Success Managers in Chicago earn an average of $75,993 per year based on 224 salary applications.

8. Seattle, Washington

While not the leader you might expect, the home of Microsoft and Amazon remains a hot market for technology and with more companies looking to expand their customer-facing departments, a good place to start careers in CSM.

Success managers in Seattle earn an average of $75,349per year, based on 176 payroll applications.

9. Minneapolis-Saint Paul, Minnesota.

Minneapolis is another growing area and a great place to find CSM jobs in areas of interest such as biosciences, renewable energy and medical technology. While the area is smaller than other comparable cities, pay is competitive and industry representation is more diverse than some of the other cities on the list.

Minneapolis-Saint Paul client success managers earn an average of $75,062 per year based on 55 salary applications.

10. Atlanta, GA

Atlanta is an often overlooked but thriving tech hub and home to many up and coming contenders as well as big name companies like Coca-Cola and Delta, Atlanta is a great place to start any career and a growing number of roles related to Customer Success. Over the period covered by LinkedIn’s report, the region saw a nine-fold increase in CSM positions – a great indicator of future growth.

Atlanta client success managers earn an average of $72,924 per year based on 176 payroll applications.

11. Denver, CO

With a thriving environment for tech start-ups and venture capital, Denver is fast becoming a destination for new and innovative companies, making it a great place to find CSM classifieds.

Denver client success managers earn an average of $72,135 per year based on 112 reported salaries.

12. Austin, TX

While median wages are slightly lower than the national average, there are signs that this is changing, and Austin has many more CSM jobs than cities of comparable sizes, no doubt , due to the large number of technology and software companies in the field.

Austin Customer Success Managers earn an average of $67,041 per year based on 285 salary applications.

How to maximize your salary as a client success manager

Whether you’re about to start a new Customer Success position or are thinking about asking for a promotion in your current position, here are a few tips to help you maximize your paycheck. Use these tips to earn what you’re worth as an account manager.

Do your research. Use sites such as Glassdoor, Linkedin and Indeed to determine the average wage in your city. Check current job postings at your company and similar competitors. Enter a salary discussion knowing what the rate would be for someone in your role and in your location.

Ask for 5-10% more. If you have already been offered a salary or promotion, you can negotiate before accepting. Needing 5-10% more than what you have been offered has a positive effect on your bottom line while being reasonable and fair at the same time.

Negotiate on terms other than money. If you have already reached a number that suits you, or there is simply no room in the company’s budget to climb higher, you can ask for bonuses other than a salary increase. Try negotiating extra vacation days, remote work days, free parking, or a public transport pass.

Show the value you bring. No matter what you’re negotiating for, be prepared to prove your worth to the company. Showcase your previous experience and accomplishments. Reflect on what difference you are going to make in the future and how valuable you are to the customer success team.

Look at training and certification. Especially in fast growing and competitive markets such as the cities we have listed, customer success can be challenging, so make sure you are in the best possible position. Taking a Customer Success course or earning an account manager certification can make your application stand out.

The value of a customer success manager

In any company with a Customer Success team, the CSM is the primary point of contact for customers. You have a direct impact on the customer journey, which translates into lower churn rates and higher revenue for your business.

It is no coincidence that the average salary of a Success Manager Client is relatively high. As a CSM, you create a lot of value for your company and should be paid accordingly.

Do’s and don’ts

• Do your research. You will be in a better position to raise your salary if you have the facts about Customer Success salaries.

• Don’t fixate on a specific number. While there are averages to consider, salaries vary depending on a number of different factors.

• Over time you will stay familiar with industry standards . Plan ahead and know what to aim for in the next phase of your CSM career.

• Do not be afraid to negotiate more. The worst thing they can say is no!

How to Become a Successful Account Manager in 2022

Table of Contents

1. What is Customer Success (CS)?
2. What is a customer service manager (CSM)?
3. What are the essential skills for an account manager?
   • Knowledge of technology, but business grip
   • Excellent communication skills
   • Organization and ability to manage projects to achieve the desired results
4. How to become a successful customer manager
   • accept your mission
   • Continue
   • Be informed about data
   • Focus on value realization
     • What is value realization?
5. CSM job interview?
6. What is the average salary of an account manager?
   • US Salaries
   • Worldwide Salaries
7. Key UMC Jobs
8. Closing Thoughts
9. A Brief Overview of Terms

Successful client programs are in demand, and experienced managers are also in demand. In this article, we will talk about customer success and find out what a customer success manager does.

What is customer success (CS)?

Customer Success is a process and job function designed to help your customers achieve the goals for which they purchased your product or solution.

In addition to being correct, business leaders recognize that successful customers are more likely to buy their products. This means:

• Customer success will reduce customer churn.
• Cross-sell and up-sell opportunities remain open – it’s easier to sell to an existing customer than to a new potential one.

The results lead to increased customer lifetime value (LTV) and increased overall revenue.

What is a customer service manager (CSM)?

Customer Success Managers are often individuals responsible for helping a range of clients achieve desired results.

The CSM is assigned a set of customers that it must set up with the purchased product or solution, guide them in using the solution to achieve their goals, and conduct regular business reviews to review progress with key stakeholders. Such business reviews are often conducted on a quarterly basis and are referred to as quarterly business reviews (QBR).

There is no ideal ratio of clients per CSM; these ratios require analysis and fine-tuning in every business.

What are the key skills for an account manager?

While the exact requirements will vary from enterprise to enterprise, here are a few common skills for CSM in 2022.

Technical but business acumen

The CS team must set up the solution and potentially negotiate at a technical level (to a certain extent) with technical groups such as CRM teams, security teams, IT teams, development teams and so on.

The CSM must also understand the customer’s business goals and speak business language with them.

Bridging the gap between business and technology teams requires a unique set of skills.

Excellent communication skills

Client success teams must bridge the gap between technical and business groups; often they have to bridge the gap between customers and the company they work for.

Misunderstandings happen in the sales process. When they occur, clients may feel frustrated or angry.

In the vast majority of cases this is nothing but speculation and misunderstanding, but it can lead to dealing with dissatisfied customers.

Ensuring that customers are happy and deliver on their targets, and that your business delivers on its promises without loss, is another challenge for many customer success teams.

Empathy plays an important role in the success of an account manager.

Organization and ability to manage projects to achieve desired results

Success teams have one overriding goal, as mentioned above, to ensure that the client achieves the desired results.

This goal requires that your CS teams be process oriented and organized, and team members must also be detail oriented and organized.

Project management experience or at least strong organizational skills are a must.

How to become a successful account manager

Now that you understand the role, tasks and skills, what does it take to be a successful account manager?

Embrace Your Mission

Make each of your clients achieve the results they want. Bring passion and compassion to it every day.

Have a goalie mentality

Understand that you will fail.

Some clients will not achieve the desired results.

Some clients won’t like you.

Learn from every failure, every trial, but don’t dwell on the ones that passed you by.

Keep learning

Take the time to learn about your products and solutions, your industry, your customers and prospects.

The more you learn about the problems your customers face, the better you will serve them while traveling.

Be informed about data

Your awareness of a client’s success will come from every conversation you have with him.

But this understanding cannot be based on conversation alone.

From the very beginning of working with a client, be clear about how to measure success.

Examine, if possible, the level of adoption of your products and how often they use the key features required to achieve business results.

Use a combination of qualitative and quantitative data to make sure they are on track for success.

Focus on realizing value

In connection with the other points discussed above, ensuring customer success and recognizing that success is key to realizing value.

What is value realization?

Realization of value occurs when the customer realizes the benefits of your products or services.

Simple, yes.

Easy to do, no.

Ask customers WHY they bought the product and how the success, or value, of your decisions will be measured.

This will allow you to adjust your tactics to achieve it and ultimately demonstrate value to your customers.

CSM job interview?

One of the questions you want to ask the Chief Revenue Officer is: “Who in your company is responsible for making your prospects and customers happy?”

The correct answer is that the entire team is responsible for making your prospects and customers happy. If you hear that it is, run.

As we discuss the interview, what other questions should you ask the team when interviewing for a CS position?

• Why do customers buy their solutions?
• What is the ICP (Ideal Customer Profile) for their product?
• Do they have a customer acquisition process? Can you take a look at it?
• Do they have a standard QBR process? Can you take a look at it?
• How do they currently measure the health of clients? Net Promoter Score? Red/yellow/green?
• What is the current churn rate? Why is this indicator the way it is?
• Why are you hiring for this position now?
• What is the biggest challenge customers face with your solutions?
• Where is the team located organizationally?
• What is the company’s process for adopting new CSMs?
• Does the company have a specific career path for successful customer service?
• What customer success KPIs are used in the company?

What is the average salary for an account manager?

In the US, according to Glassdoor, the average salary range for client success managers is currently $90,249/year.

Of course, the average account manager salary varies around the world. At the time of this writing, according to Glassdoor, here are the average base salaries for several locations around the world.

US salary

• Customer Success Manager San Francisco salary: $104,720 per year.

• Client Success Manager NYC salary: $98,622 per year.
• Account Manager Charlotte salary: $92,726 per year.
• Client Success Manager salary St. Louis MO: $90,581 per year.
• Client Success Manager Salary Boston: $93.71 per year.

Salaries worldwide

• Canada: CA$74,183 per year
• UK: £49,334 per year
• Spain: 41,296 euros per year
• India: ₹1M per year
• Australia: A$104,500 per year

CSM Key Jobs

Browse these articles for key functions performed by the CSM.

• Customer service
• Customer Success Plan
• Quarterly Business Reviews

Closing Thoughts

Being a successful account manager is not easy. You must navigate multiple worlds (buyer/seller, technical/business), have empathy, excellent communication skills, be detail-oriented and still see the big picture.

It’s difficult.

However, those who manage to find the right balance will have a difficult and fruitful career.

A brief overview of terms

What is customer success?

Customer success is the process and job function of helping your customers achieve the goals for which they purchased your product or solution.

What is an account manager?

Customer Success Managers are often individuals responsible for helping a range of clients achieve desired results.

What does an account manager do?

The Account Manager is tasked with a set of customers to set up with the purchased product or solution, guide them in using the solution to achieve their goals, and conduct regular business reviews to assess progress with key stakeholders.