Working at lyft: Lyft Careers – Life at Lyft
Lyft Careers – Life at Lyft
LYFT CULTURE
Amazing companies start with amazing people. We’re creating a diverse team of smart, passionate people who feel comfortable being themselves, and are motivated by our shared goal — improving people’s lives with the world’s best transportation.
THE LYFT GUIDE TO MAKING IT HAPPEN
Wow our customers
We’re all on the front lines of customer service, no matter what role we’re in. We go above and beyond to serve others with high-quality products and hospitality they can rely on. We work hard to leave our customers with a smile.
All-in ownership
We have grit. There is no job too small nor challenge too big. We are all-in. We think long term and always optimize for Lyft as a whole. We never say, “that’s not my job.”
Take care of each other
We create an inclusive environment where everyone is safe to be themselves. We build trust by listening attentively, speaking candidly, and treating others respectfully. We have each other’s backs.
Create fearlessly
We have a bias for action and we value taking bold, calculated risks. We move fast and don’t make customers wait. When we fail, we learn from it, adjust, and try again.
Take pride, be humble
We take pride in our work and whatever we do, we do it well. We assess our own work critically and we’re the first to call out our shortcomings. We continuously push ourselves and others to improve and set a higher bar.
Build great teams
We recruit, and develop exceptional talent. We collaborate and combine our powers to accomplish more than we could do alone.
Disagree & commit
We engage in thoughtful, direct, and respectful debate, even when it’s uncomfortable. Once we land a decision, we commit fully and move forward.
Dive deep
We stay connected to all the details, audit frequently, and continually seek deeper insights. We don’t take anything at face value and are skeptical when metrics and anecdotes differ.
Inspire
We start with a big compelling vision, and work backwards to create and communicate a clear plan. We rally those around us and accomplish what others see as impossible.
Deliver impact
While all the ingredients matter, we know that it’s the end result that counts. We carefully prioritize our time and resources to get the greatest impact for the customer and our mission. Despite setbacks, we rise to the occasion, and can be counted on to deliver results on time.
Benefits & Perks
Health & Well-being
Lyft offers a range of well-being benefits, including great medical, dental, and vision insurance options. We support physical well-being covering One Medical membership fees where it’s available. And we care about your mental and emotional well-being, offering free access to licensed therapists for all US Employees (and their dependents) through our Modern Health partnership.
Time Off
We’ve got you covered when you need time off to be with family, treat a medical condition, take a dream vacation, or just recharge. In addition to observed holidays, salaried US employees are offered unlimited paid vacation. Our full-time, hourly employees get generous time off too.
Commute & Transportation
US employees receive free Lyft Pink memberships. We also provide pre-tax commuter benefits.
Community
Lyft employees are smart, funny people, who aren’t afraid to share their ideas, admit when they don’t know something, and are always willing to help. We have offsites to catch the game, volunteer during Community Week, or just grab a meal together. Our Employee Resource Groups (ERGs) foster diversity and inclusion. We connect over coffee-walks. Plus, many of our offices are dog-friendly.
Learning
We’re cultivating an environment where we continuously learn, innovate, and make it happen together. Grow your career and feed your curiosity with access to cutting edge learning tools and resources, including a subscription to Udemy.
Financial Planning
It’s easy saving for retirement with our 401(k) plan, plus we have financial training sessions to help you make smart decisions for the future.
Parental Leave
Lyft is proud to offer new parents 18 weeks of paid time away. You can take it all at once, or in one-week increments. Biological, adoptive, and foster parents are all eligible.
We’re hiring… everywhere
We’ve got over 45 Lyft offices and while each one is unique, they’re all designed with warm and comfortable places to work and the best co-workers you’ll ever have.
Check out some of our biggest offices:
San Francisco
Our first and largest office is right on the water in San Francisco’s Mission Bay neighborhood, next to the ballpark.
OPEN POSITIONS
Seattle
Our new Pioneer Square location houses one of our world-class engineering centers in addition to a people team.
OPEN POSITIONS
Nashville
Housed in the historic, Sash & Door building, our second largest office is home to our customer service center (supporting both drivers and passengers) as well as an engineering team.
OPEN POSITIONS
New York City
Located in Manhattan, our New York crew includes an engineering team, plus marketing, sales, and public policy teams.
OPEN POSITIONS
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft is committed to ensuring equal opportunity for qualified individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete the application process, please email us at [email protected] for further assistance. Please note that this email address is intended to be used for requesting accommodations as part of the application process. Any other correspondence will not receive a response.
See also Know Your Rights, Pay Transparency, and Lyft Equal Opportunity and Affirmative Action Policy
Applicants have rights under Federal Employment Laws: FMLA Poster and EPPA Poster
Lyft participates in E-Verify (English and Spanish)
Right to Work Statement (English and Spanish)
Guide to Working at Lyft
Written by
Erica Burns
Updated on June 9, 2022
By
Erica Burns
/ June 9, 2022 June 9, 2022
Lyft is one of the most popular ride-hailing services in the U.S., simultaneously helping riders get around and allowing drivers to earn extra cash. But there’s much more to working at Lyft than driving in your spare time. This guide will walk you through what you should know if you’re considering working at Lyft.
- What Is Lyft?
- Lyft Jobs and Salaries
- Lyft Benefits
- Lyft Culture
- Lyft vs. Uber
- How Does the Lyft Interview Process Work?
- Takeaways
What Is Lyft?
Lyft seeks to reimagine the future of transportation. It currently offers ride-sharing, bikes, scooters, car rentals and more through its popular mobile app, generating over $2.2 billion in sales. The company also has its sights set on developing autonomous driving technology.
Founders Logan Green and John Zimmer started the company as Zimride in 2007. Initially, they focused on providing long-distance rideshares for college students but later launched Lyft, which offered short-distance rideshares in San Francisco.
Today, the company has over 45 offices—the biggest in San Francisco, Seattle, Nashville, and New York City. In total, Lyft employs more than 4,700 employees.
According to Lyft’s Director of Impact Lisa Boyd, the company was built on social and environmental goals. Its mission is “to improve people’s lives with the world’s best transportation.” One day, the company hopes its model will enable people to give up their cars altogether.
Lyft Jobs and Salaries
When you think of working for Lyft, your mind may jump to being a Lyft driver; however, the company employs people in other roles. The corporate portion of Lyft includes departments like finance, data analytics, marketing, IT, sales, and more.
Your compensation will vary greatly depending on your department and position. Here’s what the team’s breakdown looks like:
Lyft Engineering Team
Lyft’s engineering team makes its app run smoothly, ensuring riders and drivers have a good experience. You can learn what it’s like working on Lyft’s engineering team with Forage’s Lyft Back-End Engineering Virtual Experience Program.
According to Comparably, this is the estimated breakdown for the salaries of Lyft engineers:
- Developers average about $160,000 a year.
- Senior Developers average about $170,000 a year.
- Engineering Managers average about $182,500 a year.
- Lead Engineers average about $182,000 a year.
- Data Scientists average about $135,600 a year.
Lyft Marketing Team
Lyft’s marketing team develops strategies to promote new modes of transportation while keeping branding up to date. According to Comparably, here is the estimated salary breakdown for a marketing career path at Lyft:
- Marketing Associates average about $70,100 a year.
- Content Strategists average about $76,300 a year.
- Copywriters average about $115,000 a year.
- Marketing Managers average about $121,500 a year.
Lyft University Programs
Current college students and recent graduates can benefit from Lyft’s university programs. The company invests in young professionals in hopes they will continue their careers with Lyft post-graduation. Here are some of their university programs:
- Internships: Internships are available to students in almost every department at Lyft, where wages vary depending on the department. As part of these internships, the company offers career mentoring through lunch and learns.
- Post-Graduate Programs: A variety of positions are aimed at new graduates. For example, the associate product manager position was created for recent graduates without experience to help them break into the field.
- SWE Apprenticeship: For those from non-traditional education backgrounds, this program allows individuals to break into the software engineering field.
Other Lyft Teams
- IT positions: IT offers technical support to the internal teams and external users of the Lyft app and website. According to Comparably, IT support engineers make about $115,800 a year, desktop support makes about $80,000 a year, and project managers earn about $132,500 a year.
- Finance positions: The financial team keeps track of the budget and creates the financial game plan. As reported by Comparably, accountants make about $62,400 a year, financial analysts make about $108,500 a year, and accounting managers make about $99,200 a year.
Lyft Benefits
Working for Lyft can come with some unexpected benefits and perks. The specifics of your benefits package will depend on your position, experience, and full-time status. However, compensation packages could include:
- Lyft Pink Memberships: Employees get free Lyft Pink memberships, including 15% off rideshare, free Grubhub+ membership, discounted or free scooter and bike rides, and more.
- Community: Between off-site events and Community Week, Lyft emphasizes employee connection. Its Employee Resource Groups ensure employees feel included.
- Learning: Lyft encourages its employees to keep learning as employees gain access to tools and resources. For example, Lyft provides access to Udemy subscriptions, which offers online educational video courses.
- Parental Leave: Lyft offers 18-week paid parental leave for employees, which allows the parent to decide how to split up their time.
Lyft Culture
Employees have the best insight into a company’s culture. Culture 500 compiled employee reviews and found collaboration is the most commonly positively discussed quality at Lyft. On the other hand, the most commonly discussed negative quality at Lyft is integrity.
Lyft’s culture generally gets good reviews as on Comparably; employees rated the company culture a 4.1 out of 5 stars. Across 18 metrics, Lyft’s culture grade was ranked overall as a “B.” The aspects rated as an “A” include office culture and environment, while its lowest graded qualities of compensation and meetings received a “C.”
Initiatives
Lyft has initiatives focused on improving the corporate and driver-level work environment while also aiming to support its riders through discounted rides. Here are a few of the current initiatives:
- Inclusion and Diversity: Lyft aims to make its workplace one of inclusivity and diversity. Lyft is implementing practices in four strategic pillars: workplace, workforce, marketplace, and accountability.
- LyftUp: Partnering with Indeed, Goodwill, and United Way, the LyftUp initiative aims to support job access for those who can’t afford transportation. Lyft provides free rides for people attending job training, interviews, and the first few weeks of work to increase accessibility to job opportunities. The program has expanded to also provide discounted rides to grocery stores for those struggling to ensure individuals can access fresh groceries.
- Pinky Swear Initiative: Lyft’s Pinky Swear is to all their drivers as they plan to reinvest in them. The company has promised to make the driving experience smoother, deliver better bonuses, and improve rewards.
Lyft vs. Uber
Lyft and Uber are currently two of the largest rideshare companies. So, you may be wondering what sets them apart from each other. Here’s the culture breakdown, according to ratings from Glassdoor:
- Lyft and Uber have the same overall star ratings of 4 out of 5 stars.
- Lyft has a higher star rating than Uber in work/life balance and culture/values.
- Uber has a higher rating than Lyft regarding positive business outlook, senior management, CEO approval, and the percentage of employees who would recommend working there to a friend.
Learn more about working at other major U.S. companies.
How Does the Lyft Interview Process Work?
Interviewing for a job can be daunting; it helps to know what to expect when you’re going into it. Here’s the rundown of Lyft’s interview process:
In 2017, Lyft won a “Best Places to Interview” award on Glassdoor. Of all interviewees who left a review, 63% had a positive experience. The average rating for the difficulty of interviews was 2.8 out of 5 stars, which is slightly above average difficulty.
The majority of people who landed interviews (60%) applied through an online application. The next largest group came from employee referrals at 23%. Individuals who landed interviews through recruiters made up about 12%.
When you go for the interview, you want to be sure Lyft sees you as a culture fit. So, what type of employee are its hiring managers looking for? The company values grit, fearless innovation, and hospitality. Lyft provides more details on its values via this guide to “making it happen.”
Make sure you are ready to land your dream job by reviewing these common interview questions for all careers.
Takeaways
- Lyft is a rideshare service that emphasizes reinventing the world of transportation.
- Although many people think that working for Lyft involves becoming a driver, the company has plenty of corporate opportunities, from engineering to finance.
- Collaboration is the most commonly positively discussed attribute among Lyft employees, while integrity is the most negatively discussed attribute.
- The majority of interviewees landed interviews after submitting online applications.
Are you considering career options? Forage offers free virtual work experiences that help you experience a day-in-the-life in roles at top companies.
Image credit: Madhukar Kumar on Unsplash
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90,000 elevator modes and their appointment – lift comprehensive management systems. solves a number of logical problems, ensuring the choice of the correct direction of movement, depending on the destination floor, the location of the cabin. The control system, thanks to the switch, switches from the “Normal operation” (“NR”) mode to “Control from the engine room” (“MP”), “Inspection”, “Loading”. The transition to the special mode “Fire Hazard” is performed automatically from the modes “Loading”, “HP”.
The elevator control modes used (which will be discussed below) have certain features that allow you to use elevator equipment as safely as possible.
The article contains a description of the following modes:
- Normal operation
- Revision
- Machine room control
- Loading
- Fire danger → Transportation of fire departments
Normal operation
Different modes of the elevator are designed to ensure the reliable operation of the lifting machine. Daily transportation of passengers is carried out in the “HP” mode. The passenger is in control of the movement.
The call is registered by pressing the button. If the hoist is on the desired floor, the doors open. When the location does not match the floor of the call, a free cabin or a lift with people is sent to fulfill the request, if passengers have not registered the order within 5-6 seconds.
If there are multiple calls, the hoist chooses the direction of movement according to the first order received, sequentially executing the rest of the orders along the way.
If the “Cancel” button is pressed while moving in the cab, all registered orders are reset, the forklift stops. Until the doors open, it is forbidden to register new orders.
The “Normal operation” option is activated as follows:
- revision blocking toggle switch (T) – included
- circuit breaker (B) – disabled
- operating mode switch (P) – normal operation
- exact stop sensor (D) – shunt with an index located in the working gap
Revision
The “Revision” mode allows you to check the equipment for operability, to inspect the shaft from the cab roof. The special mode is activated by the switch handle located most often on top of the cab, the toggle switch is switched to the “Inspection” position.
Enable the option allows setting toggle switches to the following state:
- T – disabled
- V – disabled
- P – MP
- D – place opposite the shunt of the 1st floor
According to GOST R 56943-2016, the elevator speed when using the special mode is no more than 0.63 m/s.
Roof operated. To move, use the “Up”/”Down” buttons. Releasing the pressure elements leads to an immediate stop, an emergency stop is carried out by pressing “Stop”.
The special mode is exited after closing the shaft doors and turning off the switch in the machine room, elevator or elevator roof.
Operation from the engine room
Administration is carried out by means of pressure elements mounted on the control panel. The Down, Up, Exact Stop and Stop buttons are used. MP allows you to use the operating modes of the elevator “MP1” and “MP2”.
The following arrangement of toggle switches allows the option to be enabled:
- T – included
- V – disabled
- P – MP
- D – move in front of the first floor shunt
“MP1” allows the car to move quickly if the “Down”/”Up” buttons are activated. The movement of the lift continues when the pressure element is released, stopping is provided in the following cases:
- immediately after pressing “Stop”
- stops at the nearest floor when the “Exact stop” button is pressed
- automatic stop occurs when equipment reaches extreme levels
“MP2” allows you to move at low speed, controlling the movement from the engine room by pressing the elements “Up” and “Down”. The movement is made only when the button is pressed.
Loading
Loading mode allows the lift to keep the doors open. Closing of doors and resumption of movement occur after the registration of the corresponding order, incoming calls are ignored.
If it is necessary to transfer the elevator to the “Loading” mode, the “Cancel” button is used. To enable the option, it must be held for 4-6 seconds.
When the load order (loading/unloading) is completed, the floor will automatically deactivate the lift. After five minutes, the doors will close, the lift will go to the landing level.
Fire danger
Automatic activation of the “Fire danger” special mode is carried out from the “Loading”, “HP” modes. The lift goes to the first floor, opens the doors, then stops functioning. The shutters remain open, waiting for the arrival of fire departments.
When the lift operates in the “Inspection” and “MP” modes, the activation of the “Fire Danger” special mode in the elevators does not occur, the system activates a sound notification.
Fire mode, when moving lifting equipment down / up, prohibits the elevator from responding to passing calls, sending the car to the landing floor.
If the forklift is located on the intermediate floor, the doors are automatically closed, the machine goes to the landing level, ignoring other incoming commands.
Restoring daily transportation is possible by turning off the fire protection and returning to the original position of the “Network” toggle switch.