The learning experience sewell: The Learning Experience – Sewell – Daycare in Sewell, NJ

Опубликовано: August 4, 2023 в 7:37 am

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Категории: Miscellaneous

The Learning Experience | Sewell NJ

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About the Provider

Description: The Learning Experience is a Regular Child Care Center in Sewell NJ, with a maximum capacity of 161 children. This child care center helps with children in the age range of 0 – 13 years. The provider also participates in a subsidized child care program.

Program and Licensing Details

  • License Number:
    160100049
  • Capacity:
    161
  • Age Range:
    0 – 13 years
  • Enrolled in Subsidized Child Care Program:
    Yes
  • District Office:
    New Jersey Dept of Children and Families – Office of Licensing
  • District Office Phone:
    1-877-667-9845 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable,
but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns,
as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Cited Date Abated Regulation Number Summary
2021-10-28 2022-12-06 3A:52-4.10(b)(1) Child Abuse Record Information background check procedures
When the center applies for a new or renewal license or Certificate of Life/Safety Approval, the sponsor or sponsor representative shall submit to the Department the completed CARI consent forms for all staff members who are or will be working at the center on a regularly scheduled basis. Within two weeks after a new staff member begins working at the center, the sponsor or sponsor representative shall submit to the Department a completed CARI consent form for the new staff member.

Violation Observed: Ensure that all staff and sponsor representative submit a CARI background check upon renewal. Additionally, upload the sponsor representative’s CARI to the file cabinet on NJCCIS.

2021-10-28 3A:52-4.11(a)(1) Criminal History Record Information background check procedures
As a condition of securing a license or Certificate of Life/Safety Approval, the sponsor or sponsor representative shall ensure that a Criminal History Record Information (CHRI) fingerprint background check is completed for himself or herself, and for all staff members at least 18 years of age who are or will be working at the center on a regularly- scheduled basis, to determine whether any such person has been convicted of a crime, as specified in P.L. 2000, c. 77 (N.J.S.A. 30:5B-6.10 to 6.17). The sponsor or sponsor representative and each staff member shall complete the electronic fingerprinting process through the vendor authorized by the State to conduct CHRI background checks through the Division of State Police in the Department of Law and Public Safety and the Federal Bureau of Investigation.

Violation Observed: Ensure that all staff, the sponsor and/or the sponsor representative complete a CHRI background check as required. Additionally, upload the sponsor representative’s CHRI to the file cabinet on NJCCIS.

2021-10-28 3A:52-5.3(i)(5)(i) Physical plant requirements for all centers
Environmental condition precautions are as follows: at the time of the initial application, any renewal application, relocation of an existing licensed center and, in the discretion of the Office of Licensing, any other time, the applicant or facility operator shall certify in writing that the center provides a potable water supply provided by a public community water system. If the facility is supplied by a public community water system, the applicant or facility operator shall provide documentation of water testing conducted by a laboratory certified by the Department of Environmental Protection for water testing for lead and copper from all faucets and other sources used for drinking water or food preparation and at least 50 percent of all indoor water faucets utilized by the center.

Violation Observed: Complete and submit a DCF Drinking Water Testing Statement of Assurance and a copy of the center’s water testing completed by a laboratory certified by the Department of Environmental Protection. Additionally, uploadI to the file cabinet on NJCCIS.

2021-10-28 3A:52-5.3(a)(19) Physical plant requirements for all centers
Indoor maintenance and sanitation requirements are as follows: the center shall test for the presence of radon gas in each classroom on the lowest floor level used by children at least once every five years and shall post the test results in a prominent location in all buildings at the center, as specified in N.J.S.A. 30:5B-5.2.

Violation Observed: Complete radon testing in every room on the lowest floor used by children and post the results in a prominent location. Additionally, upload to the file cabinet on NJCCIS.

2020-07-13 2020-08-10 3A:52-4. 8(a)(1) Orientation training
Topics of orientation training shall include supervising and tracking all children, as specified in N.J.A.C. 3A:52-4.3(a).

Violation Observed: Based on information, retrain all staff on the center’s supervision policy, including during rest times.

2020-07-13 2020-07-13 3A:52-4.3(a) Staff/child ratios and supervision
The children shall be supervised directly by a staff member at all times, including during outdoor activities, rest and sleep, and walking through hallways. Toileting procedures shall be supervised by a staff member as appropriate for the ages and developmental needs of the children.

Violation Observed: Based on information, ensure that adequate supervision is maintained at all times throughout the center, including during rest times. A named staff was observed lying down for the entire rest period and center policy requires that staff are to be up every five minutes checking on the children.

2020-03-13 2020-07-13 3A:52-6.3(b)(3)(iv)(1) Food and nutrition
For early childhood programs, the following shall apply, feeding requirements for centers serving children less than 18 months of age are as follows: for bottles, each child’s bottle(s) shall be labeled with the child’s name and dated.

Violation Observed: Ensure that infant bottles are labeled with the current date in addition to the child’s name.

2020-03-13 2020-07-13 3A:52-6.4(b)(1)(ii) Rest and sleep requirements for early childhood programs
The center shall provide sleeping equipment for children 12 months of age and younger, the center shall provide for each child a crib, that complies with the Consumer Product Safety Commission’s (CPSC) Federal Safety Standards for Full- Size and Non-Full-Size Baby Cribs; 16 CFR 1219 and 1220, which is incorporated herein by reference, and can be obtained through the CPSC’s website at https://www. cpsc.gov/Safety-Education/Safety- Education-Centers/cribs , playpen, or other Office of Licensing-approved sleeping equipment that meets the following requirement that sleeping equipment shall be free of pillows and soft bedding, including, but not limited to bumper pads, when occupied by a sleeping child.

Violation Observed: Ensure that infants are placed in cribs without additional equipment unless a physicians note is provided. The note should include the specific item being used, the purpose of use and the time frame for use. Additionally, staff will need to be trained on the equipment and ensure that the manufacturers specifications are adhered to at all times.

2020-03-13 2020-07-13 3A:52-4.3(d) Staff/child ratios and supervision
The following staff/child ratios shall apply during rest or sleep, when the criteria listed in 3A:52-4.3(d) 1, 2, and 3 are met: | Age Staff/Child Ratio | Under 18 months – 1:10 | 18 months to under 2 ½ years – 1:12 | 2 ½ years and above – 1:20

Violation Observed: Ensure that staff/child ratios are maintained in room 107 during rest or sleep. Although 1 staff was providing care for 10 children under the age of 18 months, 2 staff were needed because the requirement states that the children must all be asleep to be counted towards rest or sleep ratios.

2019-07-19 2019-08-20 3A:52-6.6(a)(2) Discipline
The methods of guidance and discipline used shall: be consistent with the age and developmental needs of the children.

Violation Observed: Based on complaint #17355, ensure the staff uses positive methods of discipline and guidance at all times.

2019-07-19 2019-08-20 3A:52-4.8(g)(3) Orientation training
The center shall maintain on file documentation of the date, time, topic, presenter, and attendance for all staff development and orientation completed by center staff members. The center shall record each staff member’s completion of staff development and orientation on the Staff Records Checklist, as specified in N. J.A.C. 3A:52-4.1(b).

Violation Observed: Based on complain #17355, provide orientation training for newly hired staff within 2 weeks of their hire and maintain on file, each staff’s signature attesting to the review of the orientation training.

2019-07-19 2019-08-20 3A:52-4.8(a)(7) Orientation training
Topics of orientation training shall include implementing the center’s statement of policy on the disciplining of children, as specified in N.J.A.C. 3A:52-6.6.

Violation Observed: Based on complaint #17355 retrain all staff on the center’s discipline policy.

2019-07-19 2019-08-20 3A:52-4.8(a)(2) Orientation training
Topics of orientation training shall include understanding center operations, policies and procedures, as specified in N.J.A.C. 3A:52-4.5(b)3.

Violation Observed: Based on complaint #17355, retrain all staff on their policies for interacting with the children in a positive and appropriate manner.

2018-10-19 2019-06-18 3A:52-4.10(a)(1) Child Abuse Record Information background check procedures
The sponsor or sponsor representative, and each staff member shall complete a signed consent form provided by the Department that indicates the identifying information necessary to conduct a CARI background check, including the person’s name, address, date of birth, sex, race, and Social Security number. Pursuant to the Federal Privacy Act of 1974 (P.L. 93-579), the Department shall advise each such person that the disclosure of his or her Social Security number is voluntary, and that the Social Security number will only be used for the purpose of conducting a CARI background check.

Violation Observed: Ensure that Child Abuse Record Information (CARI) checks are completed and maintained on file for 6 staff. 2/20/2019- 3 remain outstanding.

2018-10-19 2019-06-18 3A:52-7.3(a)(2) Health and immunization requirements for children
For early childhood programs, the following shall apply: for each child not enrolled in a public or private school, upon admission, the center shall maintain on file at the center a Universal Child Health Record (Department of Health Form CH-14) or its equivalent, updated annually, along with an immunization record, and a special care plan, if applicable. A 30-day grace period is permitted in N.J.A.C. 8:57-4.5(e)

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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Apache2 Debian Default Page: It works

Apache2 Debian Default Page

This is the default welcome page used to test the correct
operation of the Apache2 server after installation on Debian systems.
If you can read this page, it means that the Apache HTTP server installed at
this site is working properly. You should replace this file (located at
/var/www/html/index.html) before continuing to operate your HTTP server.

If you are a normal user of this web site and don’t know what this page is
about, this probably means that the site is currently unavailable due to
maintenance.
If the problem persists, please contact the site’s administrator.

Debian’s Apache2 default configuration is different from the
upstream default configuration, and split into several files optimized for
interaction with Debian tools. The configuration system is
fully documented in
/usr/share/doc/apache2/README.Debian.gz
. Refer to this for the full
documentation. Documentation for the web server itself can be
found by accessing the manual if the apache2-doc
package was installed on this server.

The configuration layout for an Apache2 web server installation on Debian systems is as follows:

/etc/apache2/
|-- apache2.conf
|       `--  ports.conf
|-- mods-enabled
|       |-- *.load
|       `-- *.conf
|-- conf-enabled
|       `-- *.conf
|-- sites-enabled
|       `-- *.conf
          
  • apache2.conf is the main configuration
    file. It puts the pieces together by including all remaining configuration
    files when starting up the web server.
  • ports.conf is always included from the
    main configuration file. It is used to determine the listening ports for
    incoming connections, and this file can be customized anytime.
  • Configuration files in the mods-enabled/,
    conf-enabled/ and sites-enabled/ directories contain
    particular configuration snippets which manage modules, global configuration
    fragments, or virtual host configurations, respectively.
  • They are activated by symlinking available
    configuration files from their respective
    *-available/ counterparts. These should be managed
    by using our helpers

    a2enmod,
    a2dismod,

    a2ensite,
    a2dissite,

    and

    a2enconf,
    a2disconf
    . See their respective man pages for detailed information.

  • The binary is called apache2. Due to the use of
    environment variables, in the default configuration, apache2 needs to be
    started/stopped with /etc/init.d/apache2 or apache2ctl.
    Calling /usr/bin/apache2 directly will not work with the
    default configuration.

By default, Debian does not allow access through the web browser to
any file apart of those located in /var/www,
public_html
directories (when enabled) and /usr/share (for web
applications). If your site is using a web document root
located elsewhere (such as in /srv) you may need to whitelist your
document root directory in /etc/apache2/apache2. conf.

The default Debian document root is /var/www/html. You
can make your own virtual hosts under /var/www. This is different
to previous releases which provides better security out of the box.

Please use the reportbug tool to report bugs in the
Apache2 package with Debian. However, check existing bug reports before reporting a new bug.

Please report bugs specific to modules (such as PHP and others)
to respective packages, not to the web server itself.

IBDA RANEPA | Articles about MBA | Clients for life

04/17/2018

The main thing that any businessman wants to receive, in Russia or other countries, is a guarantee of constant demand for his services. Customer loyalty is worth the most because loyal customers are the ones who come back to buy, bring in new customers, and increase brand awareness with their loyalty. Large companies put in a lot of effort to get loyal customers, but can you really make them last forever? Carl Sewell, a successful businessman who has driven sales by attracting and retaining customers, wrote a practical guide called “Customers for Life” where he talked about how to organize internal and external business processes in order to keep customers coming back again and again. A few important quotes from the book that will help improve customer relationships.

Treating people kindly is only 20% of good service. The more important part is developing technologies and systems that get the job done right the first time. No amount of smiles will help you if your product or service doesn’t suit your customer.

We should work when they want, not when we want.

Doing what is expected of you, when it is expected, is such a simple way to provide good service that people often forget about it.

Whatever services you provide, achieve a “wow effect”. Something should impress the client so that he understands how attentive you are to details.

Most people buy solutions to their problems, not just products. Therefore, they are often willing to pay for saving their time.

The most important system you can develop is a continuous improvement system.

If you don’t get better, you get worse.

And the most important part of the book, the commandments of customer service. It was these techniques that helped Sewell succeed.

The Ten Commandments of Customer Service

  • MAKE THEM COME BACK.
    Ask clients what they want and give it to them again and again.
  • SYSTEMS, NOT SMILE.
    Just because you say “please” and “thank you” does not guarantee that you will get the job done right the first time. Only a systematic approach can guarantee this.
  • PROMISE LESS, DO MORE.
    Customers expect you to keep your word. Exceed their expectations.
  • WHEN A CLIENT ASKS FOR SOMETHING, YOUR ANSWER IS ALWAYS YES.
    Dot.
  • FIRE YOUR CONTROLLERS AND YOUR ENTIRE CUSTOMER RELATIONS DEPARTMENT.
    Every employee who interacts with customers should have the authority to handle complaints and resolve issues.
  • NO COMPLAINT? SOMETHING WRONG…
    Encourage clients to tell you what you are doing wrong.
  • MEASURE EVERYTHING.
    Football teams do it. You must do the same.
  • THE PAYS ARE UNFAIR.
    Pay people as partners.
  • YOUR MOM WAS RIGHT.
    Show respect for people. Be polite. It works.
  • “JAPANIZE”.
    Find out how the best operate. Implement their system. Then improve it.

Warning. These ten rules don’t cost a dime… except when you’re making a profit. You must earn money to stay in business and provide good service.

Read also:

  • How to improve the effectiveness of management in Russia
  • 12 problems managers face in Russia
  • 6 life hacks to speed up their work
  • International accreditation of business schools 90 035
  • MBA programs are more often taken by young people executives

(No votes)

How to work to keep customers coming back?

Fundamentals of success of a good business including educational not to sell at a higher price, but to make customers come back to you again and again. The reasons are clear: attracting a new audience is much more expensive than retaining those who have already bought something from you and appreciated the quality of the product. How to achieve an increase in repeat sales, and ideally, make customers return to you again and again? This is the book of C. Sewell and P. Brown “Clients for Life” (Publishing house “Mann, Ivanov and Ferber”).

Carl Sewell Auto dealer leader and the man who grew his business from $10 million in 1968 to $250 million in 1998. clients. And it gave results.

Although most of the examples in the book are about selling cars, let’s see what tips can be applied to online schools.

10 tips to improve customer service

1) Do a little more than you promise. Moreover, you will only benefit if you give a little more than promised:

  • offer an additional service in gratitude for the purchase. In hotels, this can be a chocolate bar that you find on the pillow of the bed. When selling online courses, this may be an additional consultation, which the client will receive for free. Access to a library of useful literature. In a word, something unexpected and useful that will demonstrate your warm attitude.

2) When a customer asks for something, do it for him

Your company is unlikely to provide the one and only product in the world. Even if you work in a very narrow niche. Chances are you will have competitors whose educational products are similar to yours. This is where your customers will go if they don’t find the product or service you need.

What does this mean? If you have the ability to satisfy a customer’s request and make their life easier, why not? Is it more convenient for a student of your courses to negotiate in the evening, when your working day is over? Go to meet him, and perhaps he will become a regular client of your project.

Installment payments, filling out documents, minimum expectations and quick fulfillment of obligations all this can become a competitive advantage for your service.

These and other secrets of mastery in the course “The System: Launching and Producing Online Courses”

what you paid for. So why not take a little more time to be remembered? For example, in online education, free consultations after training work well. A client can call you and ask a question, and if you can help and don’t charge for this mini-coaching, you will only win.

Please note that these are small services that do not require much time.

Treat your interactions with your customers like a long-term relationship. Would you regret the effort you put in if the client stayed with you for years and became a “brand advocate”? Does such a client deserve increased loyalty? Treat every client as a long-term partner, and many will envy your service.

4) Ask customers to find out what they want

Don’t assume what will make your customers happy. Ask them questions to find out what they expect from you and your service.

Here are some rules to help you get feedback:

  • don’t force people to complete surveys . Offer them in an unobtrusive way. Those who have something to say will definitely use them;
  • do not get carried away with huge questionnaires . In the book Clients for Life, the author cites a 3-question questionnaire as an example: “Did you pay less than you expected? Was your car ready at the appointed time? Was it a repeat repair of the same fault? By answering these questions “yes”, “yes”, “no”, the client will remember that there was excellent service. And if the answers are different, this is a reason to improve performance.
  • Supplement written interviews with oral interviews . For example, a good life hack is to call the client a week or two after the start of the training and find out if the course meets his expectations and whether he is satisfied with the purchase.

All the secrets of successful marketing are waiting for you at the Marketer in Online School course

5) Learn from competitors

If your competitors have implemented a new service, and it gives good results, why don’t you do the same ? Look around, notice the finds of colleagues and partners. Keep track of how the industry develops. This way you won’t end up on the side of the road.

This item is especially important for the online education market: the industry is still developing, and there is little competition between companies operating in the market. To a greater extent, we are interested in the joint development of the market, and this provides more opportunities to learn from colleagues.

6) Constantly work on improving the service

What made your service stand out will no longer be a competitive advantage when other companies start providing similar services. Do not stop there: constantly work on improving the service to stay ahead.

The authors of the book give an example: their salon was the first to offer temporary cars to replace the one that is being repaired. However, this service soon appeared in other companies. They increased the working day to 20 hours (so that customers had time to pick up the car after work) competitors did the same.

So don’t stop making changes. But do not try to update all systems at once. Incremental change works best here: pick one aspect out of many and see how you can improve it.

7) Respect customers and employees

Everyone seems to remember the rule “The customer is always right”. But it does not mean that you should forget about the respect and support of your employees.

Team – people who work with you towards common goals (ideally). The people you hope to become the online school with the best service.

How to show them that you appreciate them:

  • listen to both sides of an argument . Never take the side of the client or blame the employee without understanding the situation. And do not scold employees in public. Any controversial issues are best resolved in person
  • do not get carried away with excessive control . Better hire people you can trust. If they feel responsible for the result, they will work even better. And vice versa: knowing that someone will check your work, as a rule, reduces the quality.
  • hire highly qualified specialists and do not skimp on competitive salaries . Give employees the opportunity to earn, bringing profit to the company, and then initiative specialists with leadership qualities will want to work for you.
  • don’t forget to encourage great results . It’s not always about financial incentives. Certificates, small gifts, public praise, corporate holiday can become a successful motivator.

8) Test new ideas

Got an interesting idea? Check it out, but without big investments. For example, the authors of the book suggested that customers of their services who came with children would be pleased to receive a miniature Cadillac car as a gift. This idea was tested by purchasing a small batch of cars and offering them in a promotional format. When the hunch proved correct, the stock became a permanent offer.

In addition, before testing this or that idea, it is worth asking yourself a few questions:

  • what is the benefit of innovation for the client?
  • Will the client be able to understand this benefit?
  • What impact will the implementation of the idea have on the work of employees?
  • Are there examples of successful innovation? can we borrow something from someone else’s experience?
  • how much will the implementation cost?
  • can we make money on this?

9) Count everything you can

What metrics do you use to understand whether your educational project is developing effectively? Total profit? Average check amount?

Measure everything you can to get an overall picture of your team’s performance. For example, estimate how long it takes between an order and the processing of an application? What about between application and payment? How many calls per day do your managers make? At what stage are clients less likely to attend classes?

Each of the metrics is an opportunity to improve your service.