Sales consultant jobs description: Sales Consultant job description template

Опубликовано: January 11, 2023 в 12:04 pm

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Категории: Miscellaneous

Sales Consultant job description template

Sales Consultant responsibilities include:

  • Learning the products and services offered, including the sales terms
  • Setting targets for the sales department
  • Collaborating with the marketing department to prepare common strategies

Job brief

We are looking for a talented sales consultant to monitor and analyze our sales department performance and suggest new strategies.

Our ideal candidate should be able to use statistical analysis software and provide reports on sales and marketing metrics. You will collaborate with the sales team and the marketing department to achieve business goals.

Ultimately, you should be able to improve sales and increase profits.

Responsibilities

  • Learn the products and services offered, including the sales terms (e.g. special features, return and warranty policies)
  • Set targets for the sales department
  • Collaborate with the marketing department to prepare common strategies
  • Monitor sales numbers and marketing metrics
  • Calculate business trends, like monthly sales rates
  • Analyze market trends
  • Monitor competition and follow current developments
  • Ensure sales team is up-to-date with business targets
  • Motivate sales team to achieve great results
  • Find prospective customers and new target segments

Requirements and skills

  • Proven work experience as a sales consultant
  • In-depth knowledge of statistical analysis software like SPSS or SAS
  • Familiarity with CRM programs
  • Ability to gather and interpret data
  • Organizational and analytical skills
  • Communication skills
  • BS degree in Marketing or related field

Frequently asked questions

What does a Sales Consultant do?

A Sales Consultant finds new customers for their company’s products, meets with those clients both in-person or on the phone regularly, and may travel to specific regions in order to meet and serve more clientele.

What are the duties and responsibilities of a Sales Consultant?

Sales Consultants have many different day-to-day responsibilities, such as learning about the organization’s products and services, setting targets for their sales department team and ensuring they are met with success, and collaborating with their team members on better sales strategies.

What makes a good Sales Consultant?

A good Sales Consultant must have a positive, persuasive demeanor in order to answer customer questions and successfully make sales. They must also have strong analytical skills to review their sales goals and metrics and come up with new strategies.

Who does a Sales Consultant work with?

Typically, Sales Consultants work with other members of their department, such as a Sales Engineer, to plan strategic deals and sales opportunities.

Sales Consultant job description template


This 

Sales Consultant job description template includes the list of most important Sales Consultant’s duties and responsibilities. It is customizable and ready to post to job boards. Use it to save time, attract qualified candidates and hire best employees.


Sales Consultant job profile

Sales Consultants are responsible for developing, planning and implementing company’s sales strategies. Usually, they are not company’s employees, but they work as outside advisors. 

They have multiple years of sales and sales strategy implementation. 

In order to attract Sales Consultant that best matches your needs, it is very important to write a clear and precise Sales Consultant job description.  

Sales Consultant job description

We are looking for an experienced and passionate Sales Consultant implement, monitor and analyze our sales department performance and strategy and suggest solutions for improvement and optimization.

Sales Consultant duties and responsibilities

  • Learn company’s products and services offerings, features and pricing 
  • Set up sales department KPIs
  • Communicate with clients to understand their sales goals and objectives
  • Identify current sales process bottlenecks and inconsistencies
  • Work with marketing team to ensure collaboration
  • Monitor and report on KPIs regularly
  • Stay up to date with the industry situation and benchmarks
  • Stay up to date with the latest sales trends and best practices
  • Attend educational seminars and conferences
  • Create a motivational and healthy atmosphere for sales representatives
  • Identify opportunities for product and service up-sell
  • Identify opportunities for new client acquisition
  • Monitor competition 
  • Find prospective customers and new target segments

Sales Consultant duties and requirements

  • X years of experience as a Sales Consultant or similar role
  • X years of experience in sales
  • Proficiency in MS Office
  • Understanding of sales process, preferably with customer service experience
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • BS in Business or relevant field
  • Additional certification in training is a plus

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1. 1. This job description defines the functional duties, rights and responsibilities of the Sales Consultant.
1.2. The seller is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the General Director.
1.3. The seller must know:
– resolutions, orders, orders, other governing and regulatory documents relating to the operation of a trade enterprise; commodity science, standards and specifications for goods, their main properties, quality characteristics, prices, the history of the creation of manufacturing companies, storage conditions, use of goods; nine0005 – management structure, rights and obligations of employees and the mode of their work; rules and methods of organizing customer service; the procedure for decorating the salon and shop windows; foundations of aesthetics and social psychology; technology of personal selling; labor legislation; internal labor regulations; rules and norms of labor protection; safety regulations, industrial sanitation and hygiene, fire safety, civil defense.
– main competitors, manufacturing firms, goods, prices; nine0005 1.4. The seller must be able to use a cash register in his work, see Appendix 1.
1.5. The seller must have good communication skills, must be energetic and positive.

2. FUNCTIONAL RESPONSIBILITIES

The Sales Consultant must:
Be professional in his work.
2.1 Be able to negotiate at any level.
– Be able to overcome objections.
2.2 Be friendly, polite with customers and with your colleagues. nine0005 – While working with a client, smile, be attentive, not show displeasure or irritation. The buyer must feel your location, attention, desire to help.
2.3 To create for the buyer the necessary conditions for the selection and familiarization of the goods they are interested in, to control the absence of violations of the rules of trade.
2.4 Provide customer service in accordance with the technology of personal selling; assist buyers in choosing goods, advise buyers on the purpose, properties, quality of goods, on the rules for caring for goods, on prices, on the offer of interchangeable goods, new and related products; calculate the cost of the purchase, issue a check; produce packaging of the purchase; exchange goods. nine0005 2.5 Take measures to prevent and eliminate conflict situations.
2.6 Inform the management about existing deficiencies in customer service, measures taken to eliminate them.
2.7 The sales assistant is obliged to know regular customers in person, preferably by name and patronymic, inform management about customers making large purchases to improve the work of the discount program;
2.8 Accept requests and wishes of buyers for goods that are not in the department.
2.9To be able to offer an alternative to products from the availability in the range.
2.10 Prevent theft and damage by unauthorized persons.

3. PRODUCT HANDLING.

The sales assistant must:
3.1 Perform a complete pre-sale preparation of goods (checking the name, quantity, completeness, grade, price, conformity of marking, unpacking, inspection of appearance.
, about cases of detection of goods that do not meet the requirements of pre-sale preparation.0005 3.3 Place and lay out goods in accordance with the principles of merchandising by groups, types, taking into account the product proximity, frequency of demand, and convenience of work.
3.4 Control the availability of goods in the trading section, checks the quality, availability and compliance of markings, price tags and their correctness.
3.5 Monitor customer demand.
3.6 Compile an application for goods in order to provide the buyers with the most complete products;
3.7 Inform customers about goods that are not in their department, but may be in another and, if necessary, about the timing of the transfer. nine0005 3.8 Know the approximate dates of the next deliveries;

4. REPORTING.

The sales assistant must:
4.1. Able to work on a cash register (see Appendix 1).
4.2. Know how to correctly and accurately arrange the delivery of funds to the collector.
4.3. Accurately and on time fill out the cash register report booklet and the sales booklet.
4.4. Ensure correct, clear, organized, prompt audits.
4.5. Submit other reporting documents on time. nine0003

5. DISCIPLINE IN THE ROOM.

The sales assistant is obliged to:

5. 1 Follow the instructions and orders of the direct management and administration of the enterprise.
5.2 The mode of operation of the Seller is determined in accordance with the Internal Labor Regulations established at the enterprise and the Daily Schedule of the sales consultant of the company “______________”.
5.3 The sales assistant must arrive at the workplace according to the schedule approved by the administration, 10-15 minutes before the opening of the salon. nine0005 5.4 Stick to the work schedule, do not be late. If you are late or need to be absent for a good reason, inform the senior salesperson to ensure a timely replacement.
5.5 Check department status.
5.6 Prepare department for work:
– Wipe shop equipment. All glass and mirrors must be clean; on horizontal surfaces and goods, the presence of dust is unacceptable;
– Check the availability of the entire range on racks, showcases, counters. nine0005 5.7 Ensure the smooth operation of the salon, stay at your workplace during the entire working time. You can leave your workplace only in case of replacement by another Seller, either to visit the toilet room, or for other purposes as agreed with the director.
5.8. Observe business style in clothes (Blouse, opaque skirt or trousers, business dress, suit, shoes). Make-up should be discreet, light perfume, wear a company badge.
5.9. Comply with labor and production discipline, rules and regulations of security
labor, industrial sanitation and hygiene requirements, fire safety requirements
, civil defense.
5.10. To exercise control over the safety of goods, bear material responsibility for products, commercial equipment and other material assets in the salon.
5.11. The seller is required to attend weekly training, as well as other training programs and corporate events.
5.12. Two weeks before the dismissal, notify the director of the company in writing. nine0005 5.13. At the end of the work, the seller is obliged to inform the manager about the results of the day’s work.

PROHIBITED:
6.1. Sit at work.
6.2. Read foreign literature, solve crossword puzzles.
6.3. Clean up in the presence of the buyer;
6.4 Smoking before and during working hours.
6.5. Talk about personal matters at work, talk to other salespeople, communicate with acquaintances and relatives, except in serious situations (5 min.). nine0005 6.6. Snack, drink in the presence of a client, chew gum.

3. RIGHTS

3.1. The seller has the right:
3.1.1. Take appropriate actions to eliminate conflict situations and the causes that led to them.
3.1.2. Give explanations on the essence and causes of the conflict situations that have arisen.
3.1.3. Make proposals to the administration of the enterprise to improve the work related to the functional duties of the Seller and the entire enterprise as a whole. nine0005 3.1.4 For remuneration in accordance with the current motivation system
Put forward ideas and proposals regarding the assortment, the work of the hall and the enterprise as a whole.
Participate in competitions for the best design of showcases and shelving in their departments.
Participate in competitions for vacant positions within the company – the candidates of the company’s employees are considered first.

Has the right to rest.

4. LIABILITY

4.1. The seller is responsible for:
4.1.1. Failure to fulfill their functional duties.
4.1.2. Inaccurate information about the status of the received tasks and instructions, violation of the deadlines for their execution.
4.1.3. Failure to comply with orders, orders of direct management and
administration of the enterprise.
4.1.4. Violation of the Internal Labor Regulations, fire safety and safety regulations established at the enterprise.
4.1.5. Disclosure of commercial secrets (Sales volume, trade margin, taxation system, data from the client base, methods of personnel training). nine0005 4.1.6. Loss, damage and shortage of goods and other material assets in accordance with applicable law.

5. WORKING CONDITIONS

5.2. The remuneration is a fixed amount for each day worked, plus a bonus in the form of a percentage of the goods sold.

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what should I do and what should I know?

People don’t always have time to go to the doctor’s office, and with a slight ailment, there is a chance to take preventive measures and prevent the disease from developing in full force. nine0003

In the pharmacy, each of us had to ask for advice, and often the help of an experienced sales assistant turned out to be effective.

What are the duties of such an employee, is he entitled to offer medications, what is he responsible for, to whom is he directly subordinated?

ContentsShow

  • Responsibilities
  • What should and should not be done?
  • What must you know?
  • Responsible for what? nine0126
  • To whom does it report?
  • Useful video
  • Conclusion

Dear readers! To solve your particular problem, call the hotline 8 (800) 350-31-84 or ask a question on the website. It’s free.

Ask a question

Responsibilities

Pharmacies sell not only medicines, but also hygiene items, cosmetics for infants and adults, honey. equipment, vitamins, medicinal teas, dietary supplements, etc.

It is important to distinguish between the duties of a pharmacist or pharmacist, for whom a higher pharmaceutical education is an indispensable requirement, from the duties of an ordinary sales assistant in a pharmacy.

Sales consultant – a position belonging to the category of support staff

The applicant for such a job must have a secondary education, ideally this is a specialized study in medical. college, etc., but it is quite possible to attract a person with a complete secondary education after completing an internship in this enterprise, and the requirement for an experience is not mandatory. nine0003

A pharmacy sales assistant has approximately the following job responsibilities:

  1. consult visitors, informing them about the availability of goods of interest from various manufacturers;
  2. carry out a cash transaction by accepting money and transferring purchases to the client;
  3. decorate a showcase, laying out drugs and other goods in the manner accepted in this pharmacy;
  4. keep a cash book;
  5. daily at the end of the shift to prepare a cash report; nine0126
  6. take part in receiving incoming medicines, etc. from suppliers;
  7. carry out labeling of goods and transfer them to the trading floor;
  8. monitor the expiration dates of goods;
  9. maintain proper sanitary condition of counters, shelves, racks, refrigeration equipment;
  10. control the stock of goods of all groups;
  11. participate in the promotion of promotions;
  12. inform customers about new products.

An employee in this position is not entitled to replace an absent pharmacist, but if the visitor is interested in the availability of a particular drug, the sales assistant is able to inform the client.

The duties of a pharmacy market employee in a similar position include a polite, attentive attitude towards visitors, a desire to help.

If the customer’s questions are beyond the competence of the seller, then it is necessary to transfer the visitor to the pharmacist, who has the right to offer an analogue, to select the drug according to the age and condition of the patient for whom purchases are made. nine0003

Pharmaceutical activities and trade in medicines are regulated by the following legislative acts:

  • Law of the Russian Federation of November 21, 2011 No. 323-FZ “On the basics of protection …”;
  • Law of April 12, 2010 No. 61-FZ “On the circulation of medicinal…”.

The provisions of these laws stipulate that the dispensing of drugs is allowed only by persons with a pharmaceutical education, which means that sales assistant has no right to sell drugs .

The job description must be drawn up correctly, reasonably, as inspectors from the competent authorities, who often visit medical stores. funds, every time they want to make sure that the document exists and that it is correct

What should and should not be done?

A pharmacy sales assistant must at his workplace:

  1. advise clients on the assortment;
  2. work on a cash register; nine0126
  3. keep cash register;
  4. assist employees in the sale of ancillary products;
  5. monitor the timely display of goods;
  6. select in the trading floor from the visitors of those potential buyers who hesitate in choosing or not
  7. knows how to ask and satisfy the request.

A prospective pharmacy sales assistant must grasp everything on the fly, be aware of everything and check the availability of the assortment every day from the very morning. nine0120

A friendly, well-articulated, easily trainable pharmacist can become an indispensable and reliable assistant to the manager.

But there is also something that under no circumstances a pharmacy sales assistant should do:

  1. ignore customers – do not give advice, refuse to sell;
  2. sell medicines;
  3. advise potential buyers of medicines – it does not matter if they are original medicines or analogues, generics; nine0126
  4. discriminate against customers based on gender, skin color, nationality, etc.;
  5. to be rude, to make trouble, to use street slang in speech;
  6. reach into the pocket of a pharmacy owner, etc.

All the nuances of the behavior of a sales assistant in a pharmacy store should be described in the job description and in corporate rules, standards

What is required to know?

The knowledge of a pharmacy employee in a similar position is extensive and specific, as it covers the following areas:

  • general rules of trade;
  • standards and regulations applicable to a specific corporate network;
  • legislative acts of the Russian Federation, and especially thoroughly those that regulate the trade in medicines;
  • basics of accounting in trade – balances, trading stock;
  • how to prepare requests for suppliers;
  • rules for using computer equipment, office equipment, as well as being a confident user;
    accounting program 1C “trade”; nine0126
  • using a cash register;
  • mass characteristics, composition and other information relating to commercial products;
  • differences between similar products from different manufacturers, etc.

An excellent memory, a desire to constantly learn and learn new things distinguish a promising employee from a simple performer.

It is important to know that the position of a sales assistant is appropriate in large pharmacy markets with a large sales area.

Pharmacy points where there is no trading floor cannot afford and without special need such an employee as a consultant without the right to sell the main product – medicines.

Responsible for what?

Any wrongful act will result in appropriate punishment, whether it be a reprimand, loss of bonus, fine, dismissal “under the article” or criminal prosecution.

Pharmacy sales consultant is responsible for:

  • non-observance of labor regulations and discipline; nine0126
  • dereliction of duty;
  • ignoring remarks, orders, directives of management;
  • causing material damage to the enterprise, etc.

Every offense cannot go unpunished, a pharmacy employee must remember and understand this.

To whom is it subordinate?

The sales assistant is subordinate to the head of the pharmacy.

You can also study the duties of sales assistants in other trade organizations: in clothing, furniture, footwear, household appliances, cosmetics and perfumery stores, in a mobile phone shop, and in a pharmacy. nine0003

Useful video

Next, we offer you to watch a video about the features of the work of a sales assistant. In this video, the presenter of the TV section “checked on herself” this difficult profession.

Conclusion

It is unacceptable that medications be purchased from a random person who has nothing to do with pharmacy, there are a lot of nuances, and even a simple aspirin has dozens of contraindications.