Lululemon interview question: Top 13 Lululemon Interview Questions & Answers [2022 Edition]

Опубликовано: March 17, 2023 в 7:15 pm

Автор: alexxlab

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Top 13 Lululemon Interview Questions & Answers [2022 Edition]

I would not say it about many employers in retail, but Lululemon really tries to create a special culture in the stores. Calling their sales associates “Educators”, your main goal will be to educate customers. Instead of trying to convince them to buy yoga pants or a yoga mat, you will educate them on unique features of various products, and let them make an informed decision about their purchase. This concept isn’t unique in retail, but no doubt it feels better, for both employees and customers. Teamwork and having fun also forms an integral part of working for Lululemon. Everything considered, Lululemon is a great place to work, and they receive many job applications.

Do not feel down, however. With over 500 locations all over the world and close to 30,000 employees, the company is almost always hiring, for both full time and part time jobs. You have a realistic chance of getting in, but you will have to pass a series of group/one on one interviews, answering many tricky behavioral questions along the way. If you show right attitude however, and passion for Lululemon and what they try to achieve in their stores, they will typically give you a chance. Let’s have a look at some of the questions.

Table of Contents

Introduce yourself and a passion that you have and/or a goal you are working towards?

Basically a “Tell me about yourself” question, just asked in a more fancy way. The key is to connect your passion or goal with Lululemon, in some way. Perhaps sport is your greatest passion, or yoga. You work on bettering yourself in all means–physical, mental, spiritual. What Lululemon does and aims to achieve resonates with you strongly, and hence you consider it a great place of work while striving to reach your goals.

If you are still a student, you can talk about graduating from school as your goal, but in such a case it it important to talk also about some passions that relate to Lululemon and products they sell in their stores. Again it can be sports, hiking, movement in general. When it comes to other things, you can basically introduce yourself as you’d do in any other meeting: saying your name, where you live, whether you study or work, etc. The key is to show positive attitude and enthusiasm right from the start. They should get an impression that you are pumped (in a good way) for this interview.

How important is teamwork to you, and how does it look like in your view?

Teamwork is an integral part of working culture at Lululemon. You should give it a high importance, but try to add something, so it doesn’t sound like empty words. Perhaps an example from your past job, of from school, on which you demonstrate that you are a team player, and can go above and beyond for your colleagues.

When explaining what it means to you, or how it looks like, try to focus on more than just working together. Say that it means being attentive to the needs and feelings of your colleagues, ready to help them anytime they need, and cooperating instead of competing, while you try to achieve the common goal–the best possible level of customer satisfaction and highest sales at the same time. You can also say that you read a lot about the working culture at Lululemon, and know that teamwork is integral in their success story. You can quote it as one of your reasons for applying.

What does sweat mean to you?

If there’s one (in)famous question for Lululemon interviews, it is the one about sweat. It can come in different wording, but chances are close to certainty that you will face a question about sweat sooner or later in the hiring process. The most important thing is to show positive attitude towards sweat, regardless of how strange it may sound.

You can say that you associate sweat with exercise, endorphins, getting into shape, looking better. We sweat when we move, discover the world, leave our comfort zone, venture into the unknown. People who never sweat are boring people (I know that Roger Federer rarely sweats, but he’s an exception to the rule :)). You can even take it one step further, talking about hard work and sweating while trying to educate the customers at Lululemon. One way or another, you love to sweat and it is one of the reason why you apply for a job with this company instead of another one.

Tell me about a time you showed respect for fellow coworker.

Respect and diversity are one of the values they try to promote at Lululemon. It is important to demonstrate that you can, and want to, recognize your colleague for a good job they do. Not necessarily for good results only–on some days they may not come. It is enough seeing them trying their best for customers and fellow colleagues, on any day. Once again, it is about paying attention to your colleagues, instead of staying in your small bubble and focusing only on yourself.

Remember that hiring managers can hardly verify the authenticity of your story. Perhaps you haven’t had a chance yet to show respect to colleagues, or you haven’t done so yet–but want to from now on. You can definitely say so, but you can also make up a fictive situation when you praised your colleague for something, recognized their efforts or attitude. The choice is yours.

What is the best way to make people feel included?

Great answer can be summarized in one word: communication. But not one-sided communication… You should give people (be it customers at Lululemon or your colleagues) a chance to express themselves, to say how they feel about this or that product, and what they are looking for. Talk with them, make them engaged, and make sure they play a part in the show.

Ensure the hiring managers that you plan to ask questions instead of just talking, when it comes to interactions with both your colleagues and customers. You know very well that relationship building is crucial when it comes to customer loyalty, and you will try your best to build relationship with the people in the store.

Tell us about a time when you worked without supervision.

You will have a manager, someone you can rely on when it comes to advice and guidance at Lululemon. But standing behind you and always watching what you do isn’t really a type of working culture they promote at Lululemon. On the contrary, they want the employees to feel the responsibility for their work and goals, and to work more or less independently, without constant supervision.

Ensure them that you can do that, with a fitting example from your previous job. You can talk about a situation when you managed to solve some problem on your own, for example. What’s more, you can emphasize that you enjoy working, and aren’t one of those employees who spend half of the shift playing with their smart phone…

Thoughts on group interview with Lululemon

With the number of applications Lululemon keeps getting every month, it is just logical that the company often interviews people in groups. The main goal is to save time and resources, and not compare the applicants in real time. This is something you should always remember, because it would be a mistake forcing it with some super out-of-the-box answers, just to say something nobody else from other applicants has said…

You should just focus on your line, the impression you want to make, on your answers. It doesn’t matter if other applicants said something similar. On the top of that, try to be friendly to other people in the room. Teamwork and having fun with colleagues is an important part of working culture at Lululemon, and the hiring managers should get an impression that you are a team player, and someone others enjoy having around…

Final thoughts

Compared to interviews in other retail stores, we can certainly call the one at Lululemon difficult. You will have to pass several rounds of interviews, and answer many tricky behavioral questions (as you can see on my list). But I believe you can succeed, if you spend enough time preparing for the questions, and educating yourself about Lululemon brand. In this case it is definitely worth it, since working culture at Lululemon easily beats working culture in vast majority of other retail stores. And they also pay slightly better :). I hope you will succeed, and wish you best of luck!

Matthew

May also interest you: 15 most common interview questions and answers.

Author
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Matthew Chulaw

Matthew has been working in international recruitment since 2008. He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. He is the founder of InterviewPenguin.com website.

Latest posts by Matthew Chulaw (see all)

Lululemon Interview Questions [+Best Answers]

Lululemon Interview Questions

If you are looking for Lululemon interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Lululemon job interview.

Here we will discuss how to successfully answer Lululemon interview questions.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

1. Can you tell me about yourself?

Mention your previous work experience, interests, and education. Try and focus on related work experience.
If one of your interests is yoga tell them. Yoga is a key element in their business.

2. Why do you want to work for Lululemon?

Tell them you love the product and perhaps mention what product you enjoy most.
If you enjoy yoga let them know

3. What is your greatest weakness?

It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). State a fault required for the role but not a dealbreaker if you don’t have it.
When you state your weakness make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

4. What hours can you work?

The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
If possible, let the interviewer know you can work on weekends and/or holidays.

lululemon Company Information

5. What can you tell us about Lululemon?

Chip Wilson founded the company in 1998 in Vancouver Canada.
As of 2020, the CEO of Lululemon is Calvin McDonald.
The headquarters are in Vancouver Canada.
As of September 2019, there are 460 company-operated stores.
There are stores in the United States, Canada, Australia, New Zealand, the United Kingdom, Singapore, Hong Kong, Germany, and Puerto Rico.

6. Who are our competitors?

Athleta, Nike, and Under Armour.

Customer Service Interview Questions

7. How would you deal with an upset customer?

If the customer was unhappy because of the product I would reference the return policy and see if they can return it.
If the customer was unhappy because they could not find a particular product I would find the item for them and not just point them in a general direction.

8. How would you define excellent customer service?

The staff is friendly and always willing to help the customer find what he or she needs.
Customers are not waiting in line for long periods of time at checkout.
The store display is well-kept and presented with adequate inventory.

Additional Interview Questions

9. Where do you see yourself in 5 years?

Lululemon has many positions you can progress to. Have a look at their career website and find a position you see yourself doing in five years.
If you are going to university tell them what you are studying and hopefully, you will end up with a career in the field you are studying.

10. Would you have problems working during the holidays?

This is key in retail. If you can work the Christmas holidays tell them.

11. What motivates you?

Possible answers are:

Do Say

Meeting deadlines, targets, or goals
Mentoring and coaching others
Learning new things
Coming up with creative ideas to improve something, or make something new
Working well as part of a team
Finding a way to solve a problem, or overcome a challenge

Don’t Say

Money
Employee Discounts

12. How was your attendance at your last job?

Honesty is your best approach when answering this question as the interviewer may check your references.
Emphasize that you understand the importance of starting your shift on time.

13. Why did you leave your last job?

Let’s first discuss what not to say!

Do not say anything negative about your previous employer
Do not say for money.
The commute was too long.

Example

“I enjoyed my time at my last job, however, I have outgrown my current role and I am looking for new challenges. ”

14. How do you feel about standing for long periods of time?

Most jobs in retail will require you to work on your feet for long periods of time. If possible tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

Questions to ask at the end of the interview

15. Questions to ask on a Lululemon interview?

What do you like best about working here?
How would you describe your ideal candidate for this position?
What about this position is the most important?
How would you measure my success and what could I do to meet your expectations?
Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?
What opportunities will I have to learn and grow?

TOP-40 strange questions asked at interviews in 2015 in different countries / Sudo Null IT News Do they love strange people these days, or just break their heads? Unclear.

Will we answer?

// UK:

10. What do you think of the Blair Witch project?

– Asked at Jefferies & Company.

9. What was the wildest thing you ever did in your life?

– the question was asked by Metro Bank. nine0003

8. What cartoon character would you be and why?

– Asked to ASDA.

7. You have 17 red and 17 blue balls, you move two of them at the same time. If they are both the same color, then add another blue, if they are different colors, then red. What will be the last ball you move?

– Question asked in Geonomics.

6. Is Batman a superhero?

– Question asked in AlphaSights.

5. What would you take to a deserted island and why? nine0003

– Asked at Urban Outfitters.

4. How would you sell a refrigerator to an Eskimo?

– Asked at Harrods.

3. How many calories are in a grocery store?

– Asked by Google.

2. What is the estimated number of cars in the UK?

– Asked by Barclays Capital.

1. Can you count how many balls are used during a match at Wimbledon?

– The question was asked in Accenture.

How do I start planning if I hate doing it?

// Germany:

10. Imagine a machine that can produce enough milk for every Starbucks in the world. It is necessary that a specific number of cows pass through this tool. How many Starbucks are there in the world? How many cows will be needed? How fast will they have to go through the car?

– Asked at Bain & Company. nine0003

job interview questions

9. Can you think of 7 things you can do with this pen?

– Asked by the HitFox Group.

8. Try to guess how much Clearasil is used in Germany.

– Question asked in RB.

7. Who would you call?

is a question from Zalando (a shoe retailer).

6. What is your secret?

– Asked by Apple.

5. What would be your favorite event in history? nine0003

– Question submitted to eFront Financial Solutions.

4. Which 30 German companies are members of the DAX?

– Asked by Roland Berger.

3. How would you measure the height of a house with a barometer?

– question asked by Unicredit Management Consulting.

2. If you were an animal, what would it be?

– Asked by Estee Lauder.

1. Tell me how to cook eggs perfectly?

– Asked to the Fraunhofer Society.

// Canada:

10. How many traffic lights are there in Canada?

– Asked at Bell.

9. How would you support HootSuite’s strange reputation?

– Question asked on HootSuite.

8. If you had your own grocery store and needed to sell apples, how would you determine how many varieties to offer to customers?

– Question asked by Bombardier.

7. How would you take a plastic ball out of a glass without touching it (the glass)? nine0003

– the question was asked to TD Bank.

6. What would you name a book about your life now?

– Asked at Prism Resources.

5. What inanimate object would you be?

– Asked at Starbucks.

job interview questions

4. How can you move Mount Fuji?

– Question asked in Telus.

3. If you had a choice, would you choose to do the work on time or do it right?

– The question was asked in BlackBerry. nine0003

2. If Labatt gave you a million dollars with the expectation that you would pay it back in three years, what would you do with the money?

– The question was asked in Labatt.

1. If you could give five to one person (living or not), who would it be?

– The question was asked in Lululemon.

// USA:

10. Who is your favorite Disney princess?

– Asked at Cold Stone Creamery.

9. How many people flew out of Chicago in the last year? nine0003

– Asked on Redbox.

8. If you were asked to load a Boeing 747 full of jelly beans, what would you do?

– Question asked at Bose.

7. Describe the color yellow to a blind person.

– Asked by Spirit Airlines.

6. What did you eat for breakfast?

– Question asked in Banana Republic.

5. If there was a machine that would produce $100 all your life, how much would you pay for it today?

– the question was asked in Aksia. nine0003

4. Who would win in a fight between Spiderman and Batman?

– Asked at Stanford University.

3. If you woke up and had 2,000 unread inboxes and you could only reply to 300 of them, how would you choose which ones to reply to?

– Question asked on Dropbox.

2. What is your favorite track from the 90s?

– Asked on Squarespace.

1. What would you do if you were the only survivor of a plane crash? nine0003

– Asked on Airbnb.

Introduction. How they see you. No body understands me! Why people do not perceive us the way we want, and what to do about it

No matter what they say, Chip Wilson is not an idiot. The founder, former CEO[1] and Chairman of the Board of Directors of Lululemon Athletica is a successful entrepreneur, philanthropist, and billionaire innovator. Such people can hardly be called idiots.

But an interview with Bloomberg TV in 2013 about the designer sportswear collection Lululemon, which Wilson attended with his wife, is not the best moment in his life. Asked by the host to comment on customer complaints about the shortcomings of the new premium line of yoga pants, Wilson defended himself by saying, “Some women’s bodies don’t fit pants” and that the problem is “trousers rubbing against thighs due to too much pressure.” In “translation” it sounds like this: “If because of your thick thighs expensive Lululemon sweatpants are falling apart, that’s your problem. Perhaps such products are not for you . By the way, the video shows how at this moment Shannon Wilson casts a withering look at her husband. (He didn’t notice it.) In an article published in the New York Times thereafter, Elizabeth Harris triumphantly remarked: “To state out loud that a fat woman is not an ideal client, and that we are talking about sweatpants, is not very reasonable for a top sportswear company manager nine0003

Wilson’s comment is incredibly offensive, but was it intentional? It probably never occurred to Wilson that there was something offensive in his words. Subsequently, as he stepped down as chairman of the Lululemon board, Wilson recorded an apology video (to employees rather than customers) that said he was “saddened by the consequences of his actions” and “took responsibility.” These phrases, invented by PR people to mitigate the consequences of various kinds of blunders, are usually repeated, although no one understands what they mean. Wilson did not admit his mistake and that he should not have said such a thing. nine0003

I’m assuming that Chip Wilson didn’t mean to insult and alienate loyal customers with an ill-chosen expression. (And seriously piss off your wife.) It makes no sense to think otherwise. If he had no such intention, and he is certainly not an idiot (a self-made billionaire, just think!), then what happened?

About a year ago, I was brainstorming for an idea for another book. In my professional field, there is such a flow of new discoveries and theories that it is not difficult to find a good topic. But just being interesting is no longer enough. Readers are waiting for useful information and practical, effective strategies that can be used in professional and personal life. They want actionable knowledge, and rightly so. But of the ideas that were floating in my head at that moment, there was, as it seemed to me, not a single one that was particularly useful or convincing. nine0003

So I did something I’ve never done before… I consulted with my husband. He is a successful talented leader and generally does not recognize books on management, innovation, motivation, influence and similar things written by people like me. He didn’t even read my books. That is why I decided that if I find a topic that interests him, it will already be a success. “If you were ever willing to read a book like the ones I write, what would it be about? What would you like to know?” I asked my husband. nine0003

He thought about it and said, “There is a problem that I constantly encounter but cannot solve. I get the feeling that people sometimes see me as being overly critical, aloof, or uninvolved, when I’m not. But I don’t know how to fix it, because I don’t understand what exactly they see. This is the kind of book based on facts, and not on any nonsense, I would read.

I jumped up from the sofa, kissed my husband and ran to the computer. I realized that this is not only a problem for my husband or Chip Wilson, but for many people. Without the ability to consistently and accurately convey thoughts and intentions to others, no one will succeed: not a person, not a team, not an organization. Communication is vital, but, oddly enough, people fall into a stupor when it comes to what exactly they are broadcasting to others. After reading this book, you will understand why such problems arise. You realize, perhaps for the first time in your life, what other people see in your words and actions. With this knowledge, you will be able to create your image in the eyes of others – send “messages” that are easy to unambiguously interpret. nine0003

People sometimes ask me: is this book about how to make a good impression? No. It is about more important: about the ability to look in the eyes of others the way you want. Is there anything more important than this in a world where everything is interconnected and nothing can be done alone?

None of us looks the way we want to. We cannot see ourselves objectively, but neither can others. Human beings tend to distort the reactions of others in their favor. We understand this intellectually, but when we encounter it in practice, we get lost. nine0003

This leads to big problems in personal and professional life. Due to errors in perception, you may not be trusted, not noticed and not loved. If you have ever felt that you were underestimated; if you accidentally stepped on someone’s sore spot and you were reminded of it, if you want to scream: “This is not fair!” in response to false and offensive accusations, you will be right. The way we see each other is not true. As you will soon see, perception is not a rational process. We judge people in a biased way, based on fragmentary information. In addition, to a large extent, although not completely, this process occurs automatically. nine0003

Intuition surprisingly fails us. Social psychologists have been studying how we actually see each other for more than half a century, and are increasingly convinced that people make mistakes. However, these errors are predictable : perception is governed by rules and tendencies that we can recognize and prevent.

The purpose of this book is to provide you with the tools to adjust your image as needed and send the signals you want send. You will learn common mistakes and how to fix them. Understanding how you look during an interview, negotiations, communication with a manager or colleagues, you will take a step towards a better life in almost all areas. You will be able to create and maintain a good impression, gain respect and recognition, build a career, and (Chip Wilson no doubt already knows this) keep what you have.

I hope that by reading this book you will discover the causes of many past problems. Moreover, you will learn how to communicate effectively, renew and strengthen relationships. You will show your authenticity and, most importantly, you will be able to broadcast what you want. nine0003

In Part I, I will explain how the perception phase works: phase 1 (automatic and full of bias) and phase 2 (hard and more accurate). In Part II, we will discuss the main lenses of perception that shape prejudice: trust, power, and ego. In Part III we will see how a person’s personality affects what he sees and how he sees. In Part IV, we will talk about what to do if you do not look the way you would like in the eyes of others. You can make others see you more accurately and you yourself will learn to correctly understand others. It may seem that I spend a lot of time discussing aspects of perception that are beyond our control. You’re right. People around you form an opinion about you based on their own experience. But there is good news: knowing the mechanisms of perception will give you much more opportunities to quietly influence other people.