Job description for employment specialist: Employment Specialist Job Description

Employment Specialist | Human Resources at PCC

Employment Specialist

Title: Employment Specialist

Class: Academic Professional

Exempt Status: Exempt

Level: 3

Nature and Scope of Work

The Employment Specialist is responsible for providing specialized employment services in support of an assigned program(s) whose ultimate goal is to provide training and support to clients of various backgrounds and skill levels. Incumbents in this classification are typically assigned to an area of specialization within a total employment services program. Specialization may include training clients in work force skills, job development, job referral, job placement, or employee retention. Incumbents have independent decision making authority and work with little or no supervision.

Distinguishing Characteristics

The Employment Specialist is distinguished from the Student Employment Specialist in that the Employment Specialist focuses on employment services for an identified program and has a client base who may not be enrolled in a PCC program. The Student Employment Specialist focuses on campus-based employment services to PCC students.

Principal Accountabilities (includes some or all of the following)

1. Plans and assesses current work skills training needs. Develops curriculum and training materials. Facilitates life skills and job search skills classes. Evaluates results and initiates changes to curriculum as needed. Provides individual support and encouragement to clients.
2. Provides active case management services to an assigned client load. Provides client assessment, develops service plans, typically requiring the coordination of multiple community services. Monitors client progress. Counsels and guides clients in developing career and/or employment goals. Advocates for students with other college services.
3. Matchs job seeking clients and employers using a variety of professional job placement skills. May participate in the interview process. Facilitates completion of paperwork. Conducts work site visits to employers to ensure successful client placement.
4. Provides retention services to ensure client success and employer satisfaction. Explores with the employer, client, and other community resources available alternatives for addressing client barriers and focusing on job retention. Mediates or problem-solves client/employer issues. Advocates for and negotiates client performance plans. Facilitates disability and cultural awareness training with employers and site employees.
5. Develops and fosters professional relationships with employers, placement agencies, and temporary agencies to ensure consistent contact for job leads within the community.
6. Designs and develops employment service marketing programs. Makes presentations to businesses within the community to promote employment services programs and develops new jobs for clients.
7. Maintains case files. Writes detailed case notes. Tracks program/grant required statistics and summarizes in report form.
8. Synthesizes information from diverse services and acts on information appropriately for each participant and grant.
9. May provide interpretation assistance for non-English speaking clients. May provide interpretation support when called upon by other college departments as work load and supervisor approval allow.
10. Performs related duties as assigned.

Work Environment

Work is typically performed in an office environment. Incumbents regularly drive to business sites which requires the use of a personal vehicle. Occasional evening and weekend hours is required.

Physical Requirements

Physical exertion is not a normal requirement of this job.

Minimum Qualifications

Bachelor’s degree in Human Resource Management, Business Administration, Social Science, Communications, or related field. Experience performing the duties of this job may substitute for the degree requirement on a year-for-year basis.

Demonstrated experience working with college students, clients who have barriers in achieving self sufficiency, developmentally or physically disabled adults, or at-risk populations. Demonstrated experience within area of specialization of position applied for. Experience in case management in a social service or educational setting. Fluency in a second language may be required depending on position.

Knowledge, Skills, and Abilities

• Knowledge of current labor market trends.
• Knowledge of Equal Employment Opportunity laws and other local, state, and federal laws pertaining to employment.
• Knowledge of effective training techniques and adult learning theory.
• Knowledge of local, state, and federal rules and regulations impacting assigned program.
• Knowledge of community resources for appropriate referrals.
• Skill in operating a computer and various supporting software packages.
• Skill in effective group facilitation.
• Skill at defusing angry and sometimes hostile clients.
• Ability to prioritize and manage multiple projects or to change priorities quickly and frequently.
• Ability to work with an ethnically and culturally diverse population.
• Ability to apply problem solving techniques to complex employee issues.
• Ability to operate a variety of office equipment.
• Ability to effectively communicate in oral and written form.

Reviewed: 12/2018

Established: 9/1997

Employment Specialist – Chicago Urban League

Primary Function

Under the Director of Workforce Development’s direction, the Employment Specialist will assist clients in achieving employment goals by providing individual employment counseling. He/she works closely with the Workforce Development staff and reports to the Workforce Development Director or his/her designee.

Duties and Responsibilities

Essential:

• Develop employer relationships and secure job opportunities for program participants.
• Provide professional advice and help participants decide employment and training options.
• Document all engagement activities with program participants and communications on behalf of the participant, and file in the client management system.
• Provide additional career support a weekly listing of job leads, industry information and resources, and direct referrals to employers.
• Maintain a categorized electronic resume bank.
• Provide one-on-ones at least once a month to program participants after graduation and up to the first 90-days of job placement.
• Provide documentation of all “employment verifications” and retention on 30, 90, and 180-days employment.
• Provide local labor market information – what companies and industries are in the area, what skills and experience local area employers prefer and require, what is the usual means of entry into those companies/industries, advise on how best to apply.

Nonessential:

Perform other duties as assigned.

Interaction:

This position requires the individual to work closely with the Workforce Development staff and while taking direction from the Department Director. He/she must possess great attention to detail and have strong organizational skills. This individual must understand, maintain, and uphold the mission and vision of the Chicago Urban League.

Knowledge and Skills

• Bachelor’s degree with 5-7 years’ experience in workforce development, sales, marketing or similar field
• Experience with coaching people
• Excellent oral and written communication skills.
• Ability to establish/maintain community relations
• Proficient in Microsoft products and client management systems
• Strong organization and time management skills.
• The ability to work well under pressure in a fast-paced environment
• Must be able to work independently and collaboratively within a team environment
• Provide own transportation and adequate insurance
• Must maintain a valid driver’s license and clear driving record.

 Reports to

Director, Workforce Development

TO APPLY, SEND COVER LETTER AND RESUME TO [email protected]

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I. General provisions

1. Appointment and removal from office is carried out by the General Director.
2. The executor of this position reports directly to the head of the personnel department (OK).
3. The executor of this position for the period of absence is replaced by a specialist (by selection) of the OK.
4. In his activities, the employee is guided by the following legal acts and regulations:
   • – Legislation of Ukraine,
   • – Articles of Association of the Firm,
   • – Internal labor regulations,
   • – Orders (instructions) of direct management,
   • – Regulations on the personnel department,
   • – Personnel policy and strategy,
   • – The concept of personnel development system,
   • – Attestation Regulations,
   • – Other regulatory documents of the personnel service.
5. Qualification requirements:
   • – Higher professional education (direction “Personnel Management”, “Psychology”, “Sociology”).
   • – At least ____ years of recruitment experience.
6. This position must know:
   • – Labor legislation.
   • – The structure and staff of the enterprise, its profile, specialization and development prospects.
   • – Personnel policy and enterprise strategy.
   • – The procedure for making forecasts, determining the prospective and current needs for personnel.
   • – Sources of providing the enterprise with personnel.
   • – State of the labor market.
   • – Methods for analyzing the professional qualification structure of personnel.
   • – The procedure for registration, maintenance and storage of documentation related to personnel and their movement.
   • – The procedure for the formation and maintenance of a data bank on the personnel of the enterprise.
   • – Possibilities of using modern information technologies in the work of personnel services.
   • – Advanced domestic and foreign experience (methods) in the selection of candidates.
   • – Fundamentals of professionalism.
   • – Computer equipment, communications and communications.
   • – Rules and norms of labor protection.
   • – Work culture and work ethics.

II. Responsibilities

1. Organize and conduct the selection and primary selection of personnel of the required qualification for the Company’s divisions.
2. Establish business relations with educational institutions, employment services, recruitment agencies, specialized publications in order to involve them in the process of selecting specialists and informing potential candidates on the labor market about the available vacancies of the Firm.
3. Form and maintain databases of potential candidates (specialists).
4. Organize internal competitions for filling vacancies, inform the Firm’s employees about available vacancies, prepare and organize the Firm’s Competition Commission.
5. Assess the compliance of the requirements for the employee specified in the recruitment applications with the current situation in the labor market. Adjust requirements.
6. Determine the most effective candidate search channels for each vacancy. Organize informing candidates through these channels.
7. Select the methods of selection of candidates that are most adequate to the requirements of the vacant position. Conduct initial interviews with candidates.
8. Invite candidates for an interview. Coordinate interview times for candidates in departments.
9. Maintain an electronic database of candidates who have visited the Firm.
10. Define lists of newly hired employees.
11. Prepare informational, methodological and other materials for adaptation seminars.
12. Inform the employees of the Firm about available vacancies and about the conditions for their competitive replacement.
13. Formation and updating of the methodological base.
14. Systematically analyze feedback based on the results of the implementation of ongoing activities, make changes to ongoing activities.
15. Timely respond to requests from other employees in the area of ​​professional activity, provide the required information in full.
16. To objectively treat other employees, evaluate their contribution to the achievement of the Company’s goals based on the results of their work, regardless of their personal relationship.
17. Comply with the established deadlines for the execution of tasks and instructions.
18. Provide assistance to colleagues at work in solving the problems of their activities in case the assistance can lead to a qualitative improvement in performance.
19. Comply with confidentiality rules when dealing with personal information of the Firm’s employees.
20. Continuously improve your professional level.

III. Rights

Specialist (recruitment) has the right:

1. To get acquainted with the draft decisions of the head of the department and the head of the organization in the direction of activity.
2. Attend meetings of committees and working groups, other meetings of employees in the line of business.
3. Participate in the discussion of issues related to the activities of the personnel service.
4. Submit proposals to the Director of Human Resources and the Head of the Human Resources Department to improve the activities of the department and the Firm and improve working methods; options for eliminating the shortcomings in the company’s activities.
5. Interact with employees of all structural divisions.
6. Request personally or on behalf of management from other structural units information and documents necessary for the performance of his duties.
7. With the permission of the HR director or the head of the personnel department, involve specialists from all structural divisions in solving problems in the area of ​​activity.
8. Sign and endorse documents within their competence.
9. Require the director of personnel and the head of the department to assist in the performance of official duties and exercise the rights provided for in this job description.
10. Act on behalf of the personnel department and represent its interests in relations with other structural divisions of the organization within its competence.
11. Represent the HR department of the Firm in relations with external organizations in the line of business.

IV. Responsibility

Specialist (recruitment) is responsible for:

1. Unclear and untimely fulfillment of his duties – penalty within the limits determined by the current labor legislation of Ukraine.
2. Offenses committed in the course of carrying out their activities – within the limits determined by the current administrative, criminal and civil legislation of Ukraine.