Airport ramp agents: SkyWest Airlines » Ramp Agent

Опубликовано: July 9, 2020 в 11:12 am

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Категории: Miscellaneous

What Does A Ramp Agent Do: Job Description, Duties and Responsibilities

A ramp agent is a professional responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.

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Ramp Agent Responsibilities

Here are examples of responsibilities from real ramp agent resumes representing typical tasks they are likely to perform in their roles.

  • Manage ticket inventory and assist with passenger check-in procedures, baggage loading and unloading.
  • Calculate, issue, and re-issu international tickets; prepare prepaid ticket-advice; fulfill ticket counter and departure gate check-in duties.
  • Perform FOD (foreign object debris) checks prior to arrival and before departure.
  • Operate equipment such baggage loader belts, diesel pushback tractors and small baggage cart tugs.
  • Check the headset to make sure you have contact with the flight crew, before pushback.
  • Handle all passengers lost/ damage baggage claim issues following IATA guidelines and company policies & procedures.
  • Follow the procedures of the taxi way’s, airport codes/regulations as well as TSA’s guidelines.
  • Operate belt loaders, high loaders, tugs, GPU, lavatories, marshaling aircraft, etc.
  • Secure area from FOD (foreign object debris) or individuals without the proper identification for secure area.
  • Initiate and complete sales of property for the NCDOT including title work and extensive use of mapping and internet services.
  • Communicate with customers via telephone and internet.
  • Perform security-screening functions in accordance with FAA regulations.
  • Retrieve and unload luggage from airplanes and provide customer assistance for commuters.
  • Follow strict time limitations when loading/unloading airplanes of cargo and passenger baggage.
  • Complete and confirm accuracy of certify loading reports base on FAA regulations and procedures.

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  • High Paying Ramp Agent Jobs – $38K and Up

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  • Entry Level Ramp Agent Jobs

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  • Part Time Ramp Agent Jobs

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  • Actively Hiring

    Ramp Agent jobs added within last 7 days

  • No Degree Ramp Agent Jobs

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Ramp Agent Job Description

When it comes to understanding what a ramp agent does, you may be wondering, “should I become a ramp agent?” The data included in this section may help you decide. Compared to other jobs, ramp agents have a growth rate described as “little or no change” at 0% between the years 2018 – 2028, according to the Bureau of Labor Statistics. In fact, the number of ramp agent opportunities that are predicted to open up by 2028 is -7,300.

On average, the ramp agent annual salary is $30,721 per year, which translates to $14.77 an hour. Generally speaking, ramp agents earn anywhere from $24,000 to $38,000 a year, which means that the top-earning ramp agents make $18,000 more than the ones at the lower end of the spectrum.

It’s hard work to become a ramp agent, but even the most dedicated employees consider switching careers from time to time. Whether you’re interested in a more challenging position or just looking for a fresh start, we’ve compiled extensive information on becoming a transportation clerk, travel clerk, train clerk, and reservation clerk.

Ramp Agent Jobs You Might Like

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Edward Gibson

Ramp Agent

Contact Information

Atlanta, GA

(830) 555-0008

[email protected]

Skills

  • Company Standards
  • Sales Floor
  • Medical Supplies
  • Hand Signals
  • Osha
  • Order Processing
  • Route Materials
  • Warehouse Environment
  • Safety Procedures
  • Customer Service

Employment History

Ramp Agent

2017 – Present

Delta Air Lines

Atlanta, GA

  • Service aircraft as needed including lavatories, potable water and cabin grooming.
  • Clean and service aircraft interiors, including cabin cockpit and lavatories.
  • Maintained a hazard free work environment while working under stressful situations, tight time constraints and outdoors in all weather conditions.

Ramp Agent

2016 – 2017

SkyWest

Denver, CO

  • Tow aircraft to were it may be needed.
  • Service aircraft if needed in between flights.
  • Service aircrafts and ground equipment as needed.
  • Picked up and delivered express, baggage, freight company material, commissary supplies.

Warehouse Agent

2014 – 2016

The Home Depot

Chicago, IL

Education

High School Diploma

2014 – 2014

 

 

Diana Willis

Ramp Agent

Contact Info

Saint Louis, MO

(330) 555-2790

[email protected]

Skills

Proper WeightHand TrucksSafe PathHand ToolsLoad PlansFood ProductsService AircraftUnload CargoHand SignalsStaff Members

Employment History

Ramp Agent

2020 – Present

G2 Secure Staff

Saint Louis, MO

  • Guide aircraft to parking ramp, off-loading baggage, clean aircraft.
  • Remained educated and trained in compliance and safety procedures.

Ramp Lead

2018 – 2020

Delta Air Lines

Saint Louis, MO

  • General supervision of daily activities, administrative, compliance, and employee relations needs for Delta Air Lines.
  • Include safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in area of congestion.
  • Load and unload cargo/bags from aircrafts
    Wing walk aircraft out to taxi way.
  • Tow and pushback aircraft from gates Service aircraft lavatories and water ports.
  • Clean and service aircraft interiors, including cabin cockpit and lavatories.

Fleet Service Clerk

2008 – 2018

Airport Terminal Services

Saint Louis, MO

  • Follow safety procedures to ensure passenger and team members safety.
  • Clean aircraft, fill plane with water, and load plane prior to pushing plane to the taxi.
  • Provided customer service, desiring travel, use cargo and baggage service, to service aircraft on the ramp and terminal.
  • Transport and load cargo on/off an aircraft
    * Manage a 30 man crew
    * Complete necessary paperwork
  • Service aircraft, load/unload customer baggage and cargo.

Education

High School Diploma

2008 – 2008

 

 

Dorothy Thompson

Ramp Agent

Elk Grove Village, IL

(480) 555-1421

[email protected]

Experience

Ramp Agent2015 – Present

United Continental Holdings•Elk Grove Village, IL

  • Maintained and service aircraft upon arrival for the next departure.
  • Load passenger bags onto aircraftClean aircraftSort bags to make sure they go to appropriate location
  • Load and unload cargo and baggage on and off the aircraft, lifting items up to 70 lbs.
  • Service aircraft and ground equipment as needed to maintain optimum flight operation sufficiency.

Baggage Agent2011 – 2015

SkyWest•Chicago, IL

  • Service aircraft as needed (i. e.
  • Direct all arriving and departing aircraft to and away from designated gate, service aircrafts and ground equipment as needed.

Recreation Assistant2001 – 2011

Big Brother Holding Company•Albany, NY

  • Carried out daily scheduled recreational activities.
  • Assemble and organize recreational activities.
  • Planned, carried out and evaluated effectiveness of all recreation programs and special events for the Town.

Skills

Recreation FacilitiesIndividual NeedsAirline TicketsFlight OperationsPotential DelaysService AircraftFederal AviationSafety ProceduresMDSGeneral Public

Education

Certificate Liberal Arts2000 – 2001

Excelsior College•Albany, NY

 

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Ramp Agent Skills and Personality Traits

We calculated that 27% of Ramp Agents are proficient in Safety Procedures, Service Aircraft, and Unload Cargo. They’re also known for soft skills such as Communication skills, Integrity, and Interpersonal skills.

We break down the percentage of Ramp Agents that have these skills listed on their resume here:

  • Safety Procedures, 27%

    Followed safety procedures and regulations; including wear special protective gear.

  • Service Aircraft, 17%

    Cleaned and service aircraft cabin, including water/lavatory service.

  • Unload Cargo, 10%

    Upload and unload cargo for property distribution and organization.

  • Customer Service, 9%

    Ensured stock levels in the facility were maintained above standards communicated regularly to provide excellent customer service

  • Ground Support Equipment, 7%

    Operated all associated ground support equipment such as forklift and administered airline computer system or baggage scanners as required.

  • Weather Conditions, 6%

    Trained extensively in occupational and workplace safety guidelines and worked diligently in extreme weather conditions.

Some of the skills we found on ramp agent resumes included “safety procedures,” “service aircraft,” and “unload cargo.” We have detailed the most important ramp agent responsibilities below.

  • Communication skills can be considered to be the most important personality trait for a ramp agent to have. According to a ramp agent resume, “information clerks must be able to explain policies and procedures clearly to customers and the public.” Ramp agents are able to use communication skills in the following example we gathered from a resume: “displayed excellent customer service communication skills while interacting with ground personnel, aircrews and customers. “
  • Another commonly found skill for being able to perform ramp agent duties is the following: integrity. According to a ramp agent resume, “information clerks, particularly human resources assistants, have access to confidential information.” Check out this example of how ramp agents use integrity: “entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.
  • Ramp agents are also known for interpersonal skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a ramp agent resume: “information clerks who work with the public and customers must understand and communicate information effectively to establish positive relationships.” We also found this resume example that details how this skill is put to the test: “provided a high level of customer service and maintained client relationships based on outstanding communication and interpersonal skills. “
  • See the full list of ramp agent skills.

    Before becoming a ramp agent, 21.6% earned their bachelor’s degree. When it comes down to graduating with a master’s degree, 1.5% ramp agents went for the extra education. If you’re wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some ramp agents have a college degree. But about one out of every two ramp agents didn’t attend college at all.

    Those ramp agents who do attend college, typically earn either business degrees or criminal justice degrees. Less commonly earned degrees for ramp agents include general studies degrees or aviation degrees.

    When you’re ready to become a ramp agent, you might wonder which companies hire ramp agents. According to our research through ramp agent resumes, ramp agents are mostly hired by Unifi Manufacturing, Delta Air Lines, and GAT Airline Ground Support. Now is a good time to apply as Unifi Manufacturing has 209 ramp agents job openings, and there are 40 at Delta Air Lines and 40 at GAT Airline Ground Support.

    If you’re interested in companies where ramp agents make the most money, you’ll want to apply for positions at FedEx, General Dynamics, and Matheson. We found that at FedEx, the average ramp agent salary is $35,662. Whereas at General Dynamics, ramp agents earn roughly $34,452. And at Matheson, they make an average salary of $33,174.

    View more details on ramp agent salaries across the United States.

    Some other companies you might be interested in as a ramp agent include Delta Air Lines, Southwest Airlines, and FedEx. These three companies were found to hire the most ramp agents from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious ramp agents are:

    • Unifi Manufacturing209 Ramp Agents Jobs
    • Delta Air Lines40 Ramp Agents Jobs
    • GAT Airline Ground Support40 Ramp Agents Jobs

    Ramp Agent Jobs You Might Like

    • High Paying Ramp Agent Jobs – $38K and Up

      Search jobs near in the US

    • Entry Level Ramp Agent Jobs

      Little to no experience required

    • Part Time Ramp Agent Jobs

      Part Time Jobs Hiring Now

    • Actively Hiring

      Ramp Agent jobs added within last 7 days

    • No Degree Ramp Agent Jobs

      Search jobs with no degree required

    Create The Perfect Resume

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    What Transportation Clerks Do

    As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles. It is also the responsibility of the Transport Clerk to make bookings for transportation and make freight and other arrangements. You may be required to be in charge of identifying the right routes, transportation means, and developing the right schedule.

    In this section, we compare the average ramp agent annual salary with that of a transportation clerk. Typically, transportation clerks earn a $2,979 lower salary than ramp agents earn annually.

    There are some key differences in responsibilities as well. For example, a ramp agent responsibilities require skills like “safety procedures,” “service aircraft,” “unload cargo,” and “ground support equipment.” Meanwhile a typical transportation clerk has skills in areas such as “data entry,” “dispatch drivers,” “transportation department,” and “outbound calls. ” This difference in skills reveals how truly different these two careers really are.

    Transportation clerks tend to reach similar levels of education than ramp agents. In fact, transportation clerks are 1.3% more likely to graduate with a Master’s Degree and 0.0% more likely to have a Doctoral Degree.

    What Are The Duties Of a Travel Clerk?

    Next up, we have the travel clerk profession to look over. This career brings along a lower average salary when compared to a ramp agent annual salary. In fact, travel clerks salary difference is $5,844 lower than the salary of ramp agents per year.

    While some skills are similar in these professions, other skills aren’t so similar. For example, several resumes showed us that ramp agent responsibilities requires skills like “safety procedures,” “service aircraft,” “unload cargo,” and “ground support equipment.” But a travel clerk might use skills, such as, “travel arrangements,” “dod,” “military personnel,” and “travel orders.

    In general, travel clerks study at similar levels of education than ramp agents. They’re 3.4% more likely to obtain a Master’s Degree while being 0.0% more likely to earn a Doctoral Degree.

    How a Train Clerk Compares

    Let’s now take a look at the train clerk profession. On average, these workers make higher salaries than ramp agents with a $6,600 difference per year.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from ramp agents resumes, they are more likely to have skills like “safety procedures,” “service aircraft,” “unload cargo,” and “ground support equipment.” But a train clerk might have skills like “learning management system,” “procedures,” “safety issues,” and “database.”

    Train clerks typically study at higher levels compared with ramp agents. For example, they’re 5.1% more likely to graduate with a Master’s Degree, and 0.8% more likely to earn a Doctoral Degree.

    Description Of a Reservation Clerk

    The fourth career we look at typically earns lower pay than ramp agents. On average, reservation clerks earn a difference of $3,578 lower per year.

    Each job requires different skills like “safety procedures,” “service aircraft,” “unload cargo,” and “ground support equipment,” which might show up on a ramp agent resume. Whereas reservation clerk might include skills like “special requests,” “reservation system,” “phone calls,” and “front office.”

    In general, reservation clerks reach similar levels of education when compared to ramp agents resumes. Reservation clerks are 0.6% more likely to earn their Master’s Degree and 0.1% more likely to graduate with a Doctoral Degree.

    What Does a Ramp Agent Do? (with pictures)

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    A ramp agent assists with loading and unloading at aircraft arrivals and departures. These airline personnel work on the tarmac, also known as the ramp, handling basic aircraft servicing, baggage processing, and customer needs. They need to be able to drive heavy equipment used to move baggage and supplies, and typically must pass a background check for security reasons before they can start work. Compensation and benefits options can depend on the airline and the location.

    Loading aircraft can include getting baggage in place, making sure items are arranged in order and complying with special handling instructions. A ramp agent can also service the lavatories on board the aircraft and load potable water supplies. Fueling may be handled by these personnel, unless a third party contractor is responsible. They also walk around the plane to check for any issues, deice the aircraft if necessary, and alert airline staff to concerns about the safety of the aircraft or the personnel.

    The ramp agent may guide the plane as it moves away from the gate to get ready for takeoff. This requires knowledge of the signaling systems used at airports, and coordination with airline and airport personnel to prevent collisions and make sure planes take off on time. When planes arrive, the ramp agent performs these duties in reverse, guiding planes into place, securing the plane, and helping ground crews set up jetways or stairs so passengers can disembark.

    Airlines may assign ramp agents to specific positions to streamline the turnaround process. Thus an agent might focus on working with baggage, servicing the lavatories, or operating deicing equipment. At smaller airports where fewer planes come in and the airline has reduced staffing needs, it can be more common to share responsibilities and fill in as needed. The ramp agent is more likely to interact directly with passengers, who may board from the tarmac rather than following an elevated jetway where they don’t come into contact with ground crews.

    Working conditions can be unpleasant. Ramp agents work in high heat and extreme cold, including snow and heavy rain. Clothing provides some protection, but discomfort can occur in harsh weather. Tarmacs are also noisy, requiring the use of hearing protection to reduce the risk of damage to the ears. They contain fumes and other hazards which can increase the risk of illness, as well as safety threats like moving aircraft and heavy equipment.

    Mary McMahon

    Ever since she began contributing to the site several years ago, Mary has embraced the
    exciting challenge of being a PracticalAdultInsights researcher and writer. Mary has a liberal arts degree from Goddard College and
    spends her free time reading, cooking, and exploring the great outdoors.

    Mary McMahon

    Ever since she began contributing to the site several years ago, Mary has embraced the
    exciting challenge of being a PracticalAdultInsights researcher and writer. Mary has a liberal arts degree from Goddard College and
    spends her free time reading, cooking, and exploring the great outdoors.


    Ramp Agent (Station Attendant) – Airport in TORONTO, ON

    Description

    Location: Toronto, ON, Canada (Onsite) 
    Starting Salary: $21.11 / hour for Full-time and $16. 60 / hour for Part-time with overtime opportunities as provided for in our collective agreement
    Shift premiums: Afternoon – $0.50 for each hour worked between 18:00 and 23:00. Midnight – $1.00 for each hour worked between 23:00 and 6:00.
    Job type: Full-time and Part-time 

    The opportunity

    We have an exciting opportunity for you! Air Canada is looking for Ramp Agents (Station Attendants) to join our airside operations team at the Toronto Airport. There is lots of variety involved in this stimulating position, so you’ll need to be highly adaptable as you’ll be playing a key part in ensuring that our aircraft are ready for a safe. secure and on-time departures 

    If you love working in a fast paced team environment, problem-solving, and helping others, book your seat today and take your career to new heights. 

    What your day-to-day looks like 

    As a Ramp Agent (Station Attendant), you will be managing baggage and freight, plus operating a variety of equipment. You will also be: 

    • Driving and operating aircraft servicing vehicles and equipment
    • Marshalling or towing aircraft to gate positions for passenger boarding and deplaning
    • On-loading and off-loading cargo and passenger baggage 
    • Preparing aircraft for arrival and departure.

    There are also several support positions within the operation

    Take a look at this video to find out more about the Ramp Agent (Station Attendant) role: https://youtu.be/4yGhZukonN8 

    Your Rewards and Benefits

    As one of the Top 100 employers in Canada, we ensure our employees are compensated  with a range of rewards and benefits including: 

    • Employees love to travel and we have one of the most generous employee travel programs in the industry.  We offer an enhanced travel privilege that permit employees to travel with anyone they like, be they friends or family, effective on day one. Also, you and your immediate family members will enjoy special rates on airfares.
    • Choose how you’d like to work with us. We have both full-time and part-time opportunities available.  Station Attendants can also trade shifts with other Station Attendants – offering shift flexibility.
    • Air Canada provides a generous Benefit package, which include Group Benefit plans such as Health, Dental, Life Insurance, Disability coverage and Voluntary Life Insurance.
    • You can receive an annual Profit Sharing award based on Air Canada’s financial performance and success.
    • Training and development tools are available to help unlock your full potential – including opportunity for Tuition Reimbursement
    • You will be enrolled in the IAM Multi-Employer Pension Plan (MEPP) on your date of hire to help you with your financial future.
    • You will have an opportunity to contribute part of your salary towards the purchase of Air Canada shares as part of the Employee Share Ownership Program.
    • You can receive Instant online recognitions from your peers and purchase merchandise with accumulated points.  We have many employee recognition programs, such as service anniversaries and Award of Excellence.
    • You will be eligible to great discounts with several partners.

    Wellness

    At Air Canada, we are committed to educating and supporting employees throughout their professional life journey at work. Our wellness program, Unlock the Best in You (UBY), focuses on four key quadrants: mental health awareness; health and wellness; work health; and financial wellness. Our mission is to educate, support and empower employees and their dependents to improve and maintain their overall health and well-being through healthy lifestyle choices and to create a culture of wellness throughout the Air Canada network.

     Your Future at Air Canada

    • You will have on-the-job Aviation Management training
    • You will encounter many fascinating career paths within the Station Attendant bargaining unit, within the Airports Branch, within Air Canada. We put your career in your hands and support our team in achieving their professional goals.

    Qualifications

    Skills and experience required

    Although previous experience is not required as a Ramp Agent due to our comprehensive training program this is a role that carries a great deal of responsibility. Therefore, we have a number of key criteria to ensure your success: 

    • Availability to work in shifts 
    • Able to lift heavy objects weighing up to 70 pounds (32 kilograms) 
    • Willingness to work outside in all weather conditions 
    • Capacity to work within strict timelines in order to maintain safe on-time departures  
    • Eligible to work in Canada 
    • A valid driver’s license 
    • Minimum of 2 years of driving experience is preferable
    • Available to attend two (2) to four (4) weeks of full-time mandatory training  
    • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details
    • Medical evaluation, including a drug and alcohol test

    Linguistic requirements

    Based on equal qualifications, preference will be given to bilingual candidates

    Let your career take flight 

    Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest National Flag Carrier.  Come onboard with us and watch your career take flight. 

    APPLY NOW 

    Diversity and inclusion 

    Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

    As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

    Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  

    Ramp Agent / Fleet Service Agent Part Time

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    Date: 

    Aug 20, 2022

    Location: Austin-Bergstrom Intl Apt (AUS-TRML) 

    Additional Locations: None

    Requisition ID: 58161 

     

    Qualified candidates who apply will be invited to an upcoming hiring event on June 11th. All attendees who complete an interview will earn 5,000 AAdvantage® bonus miles to travel and discover new places! For complete details about the AAdvantage® program terms and conditions, visit aa.com/aadvantage.

    Intro

    Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

    Why you’ll love this job

    • Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
    • The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. 

    What you’ll do

    • Pick-up and delivery as indicated: mail at mail facility, baggage in bag room; cargo at the cargo facility or staging areas. 
    • Arrival and departure activities of aircraft including cleaning aircraft windshield; pushing, towing and related guide person functions.  
    • Reads and fills out legibly, documents and forms necessary to the operational requirements of the airline.  Includes ability to perform data entry. 
    • The cleaning and servicing of aircraft interiors, including cabin cockpit and lavatories; checking, handling, assembling, removing and installing passenger service cabin furnishings and supplies according to check list specifications. 
    • Transporting furnishings and supplies to and from aircraft interiors. 
    • External servicing of the aircraft including lavatory, potable water, external electricity, air start, and preconditioned air; includes checking all fluid levels. 
    • De-icing aircraft. May be required to work at heights while de-icing of aircraft
    • The filling of fuel truck from storage tanks, driving fuel truck and servicing aircraft and ground equipment as required.  May require monitoring and maintenance of aircraft fuel and oil tanks by taking stick readings and checking fuel truck meter.  
    • Operation and maintenance of fuel storage facilities including ordering and checking deliveries of fuel and oil.  Assisting in loading, unloading and racking both filled and empty drums. 
    • May be required to operate a bus and/or forklift.

    This position works outdoors in various weather conditions.  Due to flight operations Fleet Service Clerks work shifts that include irregular and/or extended hours, weekends and holidays.

    Click to see what it’s like to be part of the Fleet team!

    All you’ll need for success

    • High school diploma or GED or international equivalent
    • Must be 18 years of age or older
    • Lift, load, unload, and transport bags and cargo to/from aircraft’s, bag carts, and conveyor belts
    • Must have knowledge of and ability to use basic computer skills
    • People-oriented and highly motivated, with a positive and cooperative attitude
    • Good communication skills
    • Applicable valid driver’s license as required by local authorities
    • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
    • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
    • Ability to obtain jet bridge certification
    • Must have the ability to pass the US Postal Service background check

    What you’ll get

    Feel free to take advantage of all that American Airlines has to offer: 

    • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
    • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
    • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
    • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
    • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

    Feel Free to be yourself at American

    From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

    Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

    Additional Locations: None

    Requisition ID: 58161 

    Nearest Major Market: Austin

    Job Segment:
    Transportation, Facilities, Data Entry, Operations, Administrative, Aviation

    Apply now »

    Ground Handling Jobs at Piedmont Airlines

    Looking for a fast-paced career with great benefits? View our ground handling jobs at Piedmont.  You’ll be the face of our airline while providing customers with safe, reliable, and friendly service.

    Apply Now

    Ground Handling Opportunities 
at Piedmont

    Join the team at one of Piedmont’s 80+ locations that provide Ground Handling services. You’ll work alongside teammates who are dedicated to customer satisfaction and safety, and be given the opportunity to advance your career while enjoying the travel benefits that Piedmont and American Airlines provide.

    • View Current Openings

    Ramp Agent

    Airline ramp agents work outdoors in a fast-paced airport environment handling luggage, servicing and cleaning planes, operating ground service equipment (GSE), marshaling aircrafts, assisting passengers with luggage, and performing other duties as assigned.

    • View Current Openings

    Gate Agent

    Gate agents provide front-line customer service to passengers in the boarding area. Gate agent jobs include: creating and modifying flight itineraries, changing seat assignments, making boarding announcements, assisting passengers with special requests and needs, assisting passengers with luggage and operating the passenger boarding bridge.

    • View Current Openings

    Cross-Trained Agent

    Cross-trained agents can perform the duties of both airline ramp agents and gate agents, from handling luggage and marshaling aircraft to making boarding announcements and operating the passenger boarding bridge. Other duties may also be assigned.

    • View Current Openings

    Career Advancement Opportunities

    While you may start as a ramp or gate agent, you’ll have the opportunity to advance your career at Piedmont. Work your way up to supervisor, manager or upper management and enjoy greater pay and benefits. With our training program and mentorship opportunities, we’ll give you the tools to take your career as high as you want.

    Pay & Benefits

    Competitive Wages

    Profit Sharing

    Holiday Pay

    Paid Sick Days

    Pre-course Online Classes

    Classroom Training

    On-the-job Training

    Ready to explore the world? You, your immediate family and your friends can reach 365 destinations on more than 6,800 daily flights across the American Airlines global network.

    High quality health insurance is best in the industry

    PPO covers doctor visits, hospitalization, prescriptions and vision

    Dental coverage includes no-cost preventative care

    Life and disability insurance provided at no cost to you

    401(k) plan through Fidelity, with a company match

    80+ Locations

    We provide Ground Handling operations across the United States and Canada. With over 80 locations, you’re sure to find a place you can call home.

    Some of our locations include:
    Charlotte, NC – Charlotte Douglas International Airport
    Philadelphia, PA – Philadelphia International Airport
    New York – 8 locations in NY State
    California – 7 locations in the Golden State
    Florida – 4 locations

    • View All Locations

    What Do I Need To Apply?

    Qualifications

    If you’re at least 18 years old, have a high school diploma or GED, and a valid driver’s license, you may be eligible to apply. Learn more about our qualifications and work requirements.

    Minimum Qualifications:

    • Must be 18 years of age or older
    • Have a high school diploma or equivalent GED
    • Have a valid driver license (with minimal infractions)
    • No DUI/DWIs within the past five (5) years
    • No Reckless Driving infractions within the past three (3) years
    • No more than five (5) moving violations within the past three (3) years
    • No speeding tickets of 19mph or more over the speed-limit within the past three (3) years
    • Be able to obtain an airport security badge (SIDA)
    • No felony convictions within the past ten (10) years
    • No theft, assault, or drug related charges within the past the (10) years
    • Be able to work shifts including nights, weekends, and holidays
    • Be able to work outside in all weather conditions
    • Be able to lift up to 70 pounds
    • Be able to stand for long periods of time, stoop, bend, kneel, crouch, and twist

    Physical Requirements:

    • Standing for long periods of time
    • Frequent lifting of items up to 70 pounds
    • Frequent stooping, bending, and kneeling

    Preferred Qualifications:

    • Previous airline experience
    • Previous employment as a front-line customer service provider
    • Strong knowledge of computer functions, applications, and usage

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    Questions about applying? We’d love to hear from you. Contact a recruiter to learn more about the application process and get a personal guide to joining the Piedmont team. Or visit us at any of our upcoming recruiting events to meet members of our team.

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    Planit : Job Profiles : Ramp Agent Air Transport

    Ramp agents load, unload and move baggage and cargo around an airport, both landside and airside (before and after the security boundary). They also carry out inspections, hazard checks and operate equipment such as stairs and bridges.

    The Work

    You could be:

    • using lifting equipment, operating a conveyor belt or driving a truck to move baggage and cargo around the airport
    • checking baggage labels against passenger lists to make sure that the right luggage goes on to the right plane
    • correctly loading and storing cargo or luggage in the aircraft’s hold so that it can fly safely and fuel efficiently
    • unloading baggage onto a conveyer belt or carousel for passengers to collect at baggage reclaim when they land
    • clearing runways after a storm or heavy snowfall, de-icing aircraft and making sure airside pavements and surfaces are free of debris
    • directing traffic, attaching stairs and bridges to aircraft and operating a variety of ground machinery
    • carrying out aircraft and equipment inspections and checking for hazards
    • using a radio to report any item that looks suspicious
    • ensuring that duties are carried out efficiently to allow aircraft to arrive and depart on time.
    Pay

    The figures below are only a guide. Actual pay rates vary, depending on:

    • where you work
    • the size of the company or organisation you work for
    • the demand for the job.

    Starting pay is often based on the National Minimum Wage (NMW) or the National Living Wage (NLW).

    As of 1 April 2022 the National Minimum Wage is £6.83 an hour for workers aged 18 to 20 and £9.18 an hour for workers aged 21 to 22. The National Living Wage is £9.50 for workers aged 23 and over. With experience, this can rise to around £10.00 an hour.

    Overtime and shift allowance payments can greatly increase salaries.

    Conditions
    • You would work both indoors and outdoors, in all weathers.
    • You might work in cold, cramped and noisy conditions.
    • You would have to lift, carry and load heavy weights, and objects which may be fragile or awkwardly shaped.
    • You are likely to work shifts, including nights, weekends and public holidays.
    • You would wear a uniform, and sometimes safety clothing such as a high visibility vest, hard hat or ear defenders.
    • Jobs can be seasonal, with extra temporary jobs during the holiday season and lay-offs in the winter.

    Workforce Employment Status

    LMI data powered by LMI for All

    Getting In
    • You should have a good general education.
    • You may need to be at least 18 years of age, because of shift work regulations.
    • You are likely to need a driving licence and a fork-lift truck licence or Large Goods Vehicle (LGV) licence may be useful. You may have to sit an employer’s driving test.
    • You will require a satisfactory criminal record check from Disclosure Scotland to show that you are suitable for this type of work. Contact Disclosure Scotland for details on the type you would need.
    • You should be fit and may have to have a medical examination.
    • You may need to live within a certain distance of the airport you work at.
    • You usually require a full driving license.

    Workforce Education Levels (UK)

    LMI data powered by EMSI UK

    Job Outlook Scotland

    Employment

    LMI data powered by EMSI UK

    Job Outlook Scotland

      Scotland

    2022

    1313

    2.3 %

    FALL

    2027

    1284

    LMI data powered by EMSI UK

    What Does it Take?

    You need to be:

    • responsible
    • able to follow and act on instructions
    • physically strong and have stamina
    • good at working as part of a team
    • able to work quickly and accurately, especially when under pressure
    • honest and reliable
    • aware of security and health and safety issues
    • able to work with machinery.

    You need to have:

    • good communication skills
    • good numeracy and literacy skills.
    Training
    • On the job training is provided by your employer.
    • This includes the safe operation of equipment such as fork-lift trucks, luggage carriers, conveyor belts and barcode identification equipment.
    • You are also likely to be trained in airport security and health and safety procedures.
    • You may be able to work towards a relevant Scottish Vocational Qualification (SVQ).
    • If you are required to drive vehicles airside, you will need to pass a course to obtain a permit.
    Getting On
    • After sufficient experience you may be able to get promotion to a supervisory post such as team leader.
    • There may also be opportunities to move on to other areas of work, such as cargo operations, aircraft dispatching or passenger services.
    More Information

    Scotland has six main airports: Aberdeen, Dundee, Inverness, Edinburgh, Glasgow and Glasgow Prestwick. There are also about a dozen small airports serving individual Scottish islands.

    Video

    Courtesy of London City Airport

    Contacts

    The following organisations may be able to provide further information.


    Aviation job search website


    Website:
    http://www.aviationjobsearch.com


    Disclosure Scotland


    Tel: 03000 2000 40


    E-mail:
    response@disclosurescotland. gov.scot


    Website:
    https://www.mygov.scot/organisations/disclosure-scotland/



    Twitter:
    @DisclosureScot


    Was this article useful?


    Please help us improve Planit by rating this article.

    What does Ramp Agent do?

    Ramp agent assists with loading and unloading on arrival and departure of aircraft. These airline personnel work on the tarmac, also known as the ramp, handling basic aircraft maintenance, baggage handling, and customer needs. They must be able to operate heavy equipment used to transport baggage and supplies and are generally required to pass a security check before they can begin work. Compensation options and benefits may vary by airline and location.

    Loading the aircraft may involve collecting luggage on site, making sure the items are in order and following special handling instructions. The ramp can also serve toilets on board the aircraft and load drinking water supplies. These personnel may be handled by the gas station, unless the responsibility is borne by a third party contractor. They also go around the aircraft to check for problems, lock down the aircraft if necessary, and alert airline personnel to issues related to the safety of the aircraft or personnel.

    The ramp agent can direct the aircraft as it moves away from the gate to prepare for takeoff. This requires knowledge of the alarm systems used at airports and coordination with airlines and airport personnel to avoid collisions and ensure aircraft take off on time. When planes arrive, the ramp agent performs these duties in reverse order, guiding planes into place, securing the plane, and assisting ground crew in setting up jet or stairwells to allow passengers to disembark.

    Airlines may assign agents to certain positions to facilitate the processing. Thus, the agent can focus on handling luggage, maintaining the toilets, or operating the de-icing equipment. At smaller airports where fewer planes have arrived and the airline has reduced staffing requirements, it is more common to separate duties and fill them as needed. The ramp agent is more likely to interact directly with passengers who may be boarding the runway rather than following a raised flyover where they do not come into contact with ground crew.

    Working conditions can be unpleasant. Ramp agents operate in extreme heat and extreme cold, including snow and heavy rain. Clothing provides some protection, but discomfort can occur in harsh weather. Tarmac roads are also noisy, requiring the use of hearing protection to reduce the risk of ear damage. They contain fumes and other hazards that can increase the risk of illness, as well as safety hazards such as moving aircraft and heavy equipment.

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    Porter HiSoUR – Hi So You Are

    In an air carrier, a baggage handler is a person who loads and unloads baggage (suitcases or luggage) and other cargo (airfreight, mail, counter) for carriage by aircraft. On most airlines, the official title of the position is “Fleet Maintenance Agent/Clerk”, although this position is commonly known among airline employees as “Ramp Agent” due to the job’s location on the airport ramp (asphalt).

    Industry
    In the aviation industry, a baggage handler is often referred to as a “rampy” or “ramper”: one who handles cargo on a “ramp” (aircraft operations area or AOA, outside the aviation industry, a ramp is often referred to as “asphalt” , a term popularized by the media). Offensive terms for rampie/ramper include “ramp rat”, “lube bag”, “jockey bag”, “luggage monkey”, and “thrower”.

    Baggage handler also performs activities that are out of the view of the flying public, including bag room, operations (or load control) and air cargo carrier. Some of these jobs are unionized, and as such, baggage handlers can be very well compensated with above-average wages and good health, pension and benefit packages.

    Process
    When baggage is checked at the ticket counter or with a sky cover (where it receives a bag with the passenger’s itinerary), it is often placed in the belt of a moving bag that transports the baggage to the bag room. This is the place where numerous checked bags are sorted so that they are loaded onto the appropriate flight. The baggage bag that was previously attached to the baggage during check-in is then read by the baggage handler and placed in the proper bag bin (typically a 4 wheel trailer) or unit loading device (ULD, machine loaded container). The sack trolley or ULD is then eventually dragged from bag to bag and unloaded onto the aircraft for baggage loading.

    In addition to “pushing” the aircraft away from the terminal gate (using “tip back” or “tow engine”) to position it for engine start and possible taxi, baggage handlers may also tow aircraft to and from other gates or in “remote” or RON (“stay overnight”). On the flight deck “on brakes” there will be a mechanic who communicates with ATC ground control (for traffic clearance) and controls the APU (“auxiliary power unit”), brakes, lights; the agent will drive the tow tractor. This only applies to the “no-traffic zone” at the airport, the part of the airport ramp where ramp agents can operate. Rapeseed agents cannot work in the traffic area reserved for aircraft and emergency equipment, which is controlled by the Air Traffic Control Tower. In some alliance-affiliated airlines or stations, this job may also be performed by a baggage handler.

    Miscellaneous handler jobs

    Operator (load control agent)
    The aircraft has weight and balance restrictions to ensure safe operation. There is a limit to how heavy an aircraft can weigh; furthermore, the cargo, passenger and fuel load must be distributed in such a way that the aircraft is “in balance”, in other words not too heavy or nose-heavy. One of the tasks of the operational agent is to ensure that the aircraft, as finally loaded, is “legal” (within safe limits) before the aircraft leaves the gate. Once this mandated requirement is met, the data [which?] is used to generate the information that the pilot requires to ensure the safe operation of the aircraft.

    Warehouse Agent
    Air Cargo Depot accommodates inbound and outbound air shipments. It is usually located on or near the airport and is usually separated from the passenger terminal. This is a safe (sterile) area where only authorized persons are allowed access. If incoming international shipments are involved and have not been cleared by customs, these shipments (and warehouse) may be “in bond”, requiring additional work permit/employee authorization.

    Crewmaster
    Responsible for many different job functions; usually a group of runners who report directly or indirectly to him. Crew supervisors are responsible for ensuring that the aircraft is loaded to the loading agent’s specifications and reporting any control discrepancies. Usually this job has a premium level of pay for additional duties.

    Ramp agent
    People who work on the ramp, usually seeing the loading bags, are called “ramp agents”. In particular, they must ensure the rapid unloading of arriving aircraft. Operational facilities will also load departing aircraft. They sometimes have to account for the baggage loaded into each hold to ensure proper weight and balance, although this job is often the responsibility of flight personnel.

    Transfer Agent
    This term is loosely used to refer to any agent who operates a vehicle that is used to transport bags from one aircraft to another or to transport bags from a “bag room” to the correct aircraft. Another common term for this position is “runner”. At airline locations, the agent responsible for meeting the aircraft and transferring the baggage directly from the incoming aircraft to the correct outbound aircraft is called a “connection handler”, which is often shortened to “connect” and abbreviated as “conx”.

    Inbound Runner
    Agent responsible for delivering bags from an inbound aircraft to the baggage carousel.

    Humidifier
    Shrink or “lav” agent is responsible for removing waste from the toilets of incoming aircraft by flushing the toilet system. Surprisingly, the lesser physical demands of this position placed it on equal or higher demands with other positions. At stations with higher passenger volumes, toilets will usually use trucks fitted with large tanks on board that do not have to be emptied as often. They are also configured to facilitate access to aircraft waste ports that may not be accessible by other means. In places where fewer or fewer aircraft are served, a “lav cart” (essentially a small lav truck pulled out of tow) is used to service the toilets.

    Postal/cargo agent
    As mail and freight arrive at a destination, to either stop working at that location or continue on to another destination, certified agents process and deliver it. They are responsible for scanning each package and delivering it to the appropriate aircraft.

    Bag cleaner
    Since the luggage is delivered to the bag by a conveyor belt, the Bag Room agent must sort the bags in the carts according to the routing.

    Station Agent
    Station Agents are cross-trained to work both as a baggage handler and in customer service positions. Typically, station agents are used at smaller airports that do not handle as many flights as larger airports. For example, an airline that has a smaller operation at Raleigh-Durham International Airport might have its employees checking passengers and then loading and pushing the aircraft onto those same employees.

    Notables
    Bill Boyer, Jr. – Baggage handler for Alaska Airlines who invented the digEplayer in-flight recycling device and now owns Mokulele Airlines
    John Smeaton – Scottish baggage handler at Glasgow Airport who became involved in the 2007 Glasgow Airport attack.
    Hazards
    Ramp agents operate in explosive environments and receive annual training on safety and proper operation in an airport atmosphere. The training is often provided by a specific company or airline and usually involves mandatory training from the Federal Aviation Administration and the specific airport authority. Hearing tests are usually required for employment, as working on aircraft engines can strain the eardrums and have long-term effects. Some ramp agents end up having trouble working indoors inside an aircraft’s cargo hold, or loading cargo incorrectly.

    For narrow hull aircraft (eg Boeing 737, 757) each checked bag must be manually transferred to the aircraft cargo hold by baggage handlers. Bags weigh an average of 32 kg (14 kg) each, but many bags tested exceed the airline’s 50 lb (23 kg) weight limit. Manual lifting and handling of these bags is considered a major risk factor for work-related musculoskeletal disease (WMSD) among baggage handlers. Other factors may increase the risk of WMSD, including temporary pressure, and awkward and restricted postures in small cargo bays. ~ In the United States, the National Institute for Occupational Safety and Health (NIOSH) has studied the effectiveness of lifting assistive devices and other control methods to reduce the risk of WMSD

    Examples of accidents
    Rap Agent killed at Dulles International Airport after colliding with a mobile lounge used for transporting passengers
    Rap Agent killed after losing control of a rope in LAX
    United Airlines Ramp Agent falls off a forklift and dies
    Trunk at Pearson Airport dies when luggage cart rolls over

    Porter – gag.wiki

    Baggage unloading from bag belt

    In the aviation industry, baggage handler is a person who loads and unloads luggage (cases or luggage) and other cargo (airfreight, mail, counter parcels) for air transport. In most airlines, the official job title is “fleet maintenance agent/clerk”, although the position is commonly known as “parking agent” among airline employees, due to the position being on the airport apron (tar).

    • 1 industry
    • 2 Process
    • 3 Various work handlers
      • 3.1 Operations Agent (Load Management)
      • 3.2 Warehouse agent
      • 3.3 Crewmaster
      • 3.4 Ramp agent
      • 3.5 Transfer agent
      • 3.6 Incoming runner
      • 3.7 Toilet agent
      • 3.8 Postal/freight agent
      • 3.9 Luggage storage agent
      • 3.10 Station agent
    • 4 famous people
    • 5 hazards
    • 6 Examples of accidents
    • 7 See also
    • 8 links
    • 9 External links

    In the aviation industry, a baggage handler is often referred to as a “ramp” or “ramp”: someone who handles cargo on a “ramp” (aircraft flight area or AOA; outside the aviation industry, a ramp is often referred to as a ramp). as “tar”, a term popularized by the media). Offensive terms for rampy/ramper include “ramp rat”, “sack buster”, “sack jockey”, “luggage monkey”, and “thrower”. [1]

    The baggage handler also performs work that is out of the passenger’s view, including baggage storage, operations (or load control) and air freight depot . Some of these jobs have union representation, and because of this, movers can get very good compensation with above average salaries and good medical, pension and social packages. [ link needed ]

    When baggage is checked in at the ticket office or cap (where it receives a baggage tag with the passenger’s itinerary), it is often placed on a moving bag belt that transports the baggage to the storage room. This is where the numerous checked-in bags are sorted so that they can be loaded onto the respective flight. The baggage tag, which was previously affixed to the baggage at the time of check-in, is then read by the baggage handler and placed in the appropriate baggage trolley (usually a 4-wheel trailer) or Bulk Loading Device (ULD; machine-loaded container). The bag trolley or ULD is then eventually hauled out of the bag room by the bag tug and taken onto the aircraft to be loaded by baggage handlers.

    In addition to “pushing” the aircraft away from the terminal gate (using a “push” or “tow engine”) to start the engine and possibly taxi, loaders may also tow the aircraft to and from other gates or to “remote” or RON (” stay overnight”) parking area. There will be a mechanic on the cockpit “on the brakes”, who communicates with the ground control of ATC (for traffic clearance) and controls the APU (“auxiliary power unit”), brakes, lights; the agent will drive the tractor. This only applies to the “fixed area” of the airport, the part of the airport apron where apron agents may work. Parking agents cannot work in the traffic area reserved for aircraft and emergency equipment. which is controlled by the air traffic control tower. [2] In some airlines or unionized stations, this work may also be done by a loader.

    Baggage handlers loading Northwest Airlines aircraft at McCarran International Airport

    Cleaning handler

    Aircraft has weight and balance restrictions to ensure safe operation. There is a limit to how much a loaded aircraft can weigh; in addition, cargo, passengers, and fuel must be distributed so that the aircraft is “in balance”, in other words not too heavy on the nose or tail. One of the tasks of the operations agent is to ensure that the final loaded aircraft is “legal” (within safe limits) before the aircraft leaves the gate. After satisfying this mandatory requirement, that [ what? ] data is used to obtain information that the pilot needs to ensure the safe operation of the aircraft.

    An air cargo warehouse is a place where inbound and outbound air freight is handled. It is usually located on or near the airport and is usually separated from the passenger terminal. This is a safe (sterile) area, access to which is allowed only to authorized persons. For incoming international shipments that have not been cleared through customs, those shipments (and warehouse) may be “bailed”, requiring additional security checks/employee clearance.

    Responsible for many different job functions; this is usually a team of rampers who report directly to him or her. Crewmasters are responsible for ensuring that the aircraft is loaded to the specifications of the loading agent and reporting any discrepancies to management. Usually this job has a premium rate of pay for additional duties.

    The people who work on the ramp, who are usually seen loading bags, are called “ramp agents”. Among other duties, they must ensure the timely unloading of arriving aircraft. Agents on the ramp will also load departing planes. They must sometimes take into account the baggage loaded into each compartment to ensure proper weight and balance, although this work is often the responsibility of flight operations personnel.

    This term is commonly used to refer to any agent who operates a vehicle that is used to transfer bags from one aircraft to another or to transport bags from a “luggage room” to the correct aircraft. Another common term for this position is “runner”. At airline hubs, the agent responsible for meeting the aircraft and transferring baggage directly from the arriving aircraft to the correct departing aircraft is called a “connecting flight operator”, often shortened to “connects” and abbreviated to “conx”.

    Agent in charge of delivering baggage from the arriving aircraft to the carousel
    baggage claim.

    The toilet agent or “lav” is responsible for removing waste from the toilets of arriving aircraft by flushing the toilet system. Surprisingly, the lesser physical demands of this position make it equal to or superior to other positions. At high traffic stations, toilet agents typically use trucks equipped with large tanks on board that don’t need to be emptied as often. They are also configured to facilitate access to aircraft waste ports that may not be accessible by other means. In locations where fewer or smaller aircraft are served, a “toilet cart” (essentially a small toilet truck trailing behind a tug) is used to maintain the toilets.

    When mail and shipments arrive at a destination, either to stop at that location or continue on to another destination, certified agents process and deliver them. They are responsible for scanning each package and delivering it to the correct aircraft.

    Since luggage is delivered to the storage room by a conveyor belt, the task of the storage room agent is to sort the bags into carts according to the route.

    Station agents are cross-trained to work as movers and work in customer service positions. As a rule, agents at stations are used at small airports that do not serve as many flights as large airports. For example, an airline that has small operations at Raleigh-Durham International Airport might have its employees check passengers in and then load and push the aircraft by the same employees. [3]

    • Bill Boyer, Jr. is a loader for Alaska Airlines who invented the digEplayer in-flight entertainment device and now owns Mokulele Airlines.
    • Aggie Kukulovich – former NHL player and later head of Air Canada in Moscow [4]
    • John Smeaton – Scottish loader at Glasgow Airport, who was involved in preventing the 2007 Glasgow Airport bombing.

    Apron agents work in hazardous environments and receive annual training in airport safety and proper airport procedures. Training is often provided by a specific company or airline, and in the United States usually includes mandatory training provided by the Federal Aviation Administration and the specific airport authority. A hearing test is usually required when applying for a job, as working near aircraft engines can strain the eardrums and have long-term consequences. [5] Some agents on the ramp end up with back problems due to working in enclosed spaces inside the cargo hold of an aircraft or improper loading of cargo. [ ref needed ]

    For narrow body aircraft (eg Boeing 737, 757) each checked baggage must be manually transferred to the cargo hold of the aircraft by the baggage handler. Bags weigh an average of 32 lbs (14 kg) each [ need link ] , but many checked bags exceed the airline’s 50 lb (23 kg) weight limit [ citation needed ] . Manual lifting and handling of these bags is considered a major risk factor for occupational musculoskeletal disease (WMSD) among baggage handlers. Other factors may increase the risk of WMSD, including lack of time, and awkward and restricted postures in small cargo bays. ~ In the United States, the National Institute for Occupational Safety and Health (NIOSH) has studied the effectiveness of lifting devices and other control methods to reduce the risk of WMSD [6].

    • Ramp agent killed at Dulles International Airport after colliding with a mobile concourse used to transport passengers [7]
    • Ramp agent killed after losing control of a tugboat at LAX [8]
    • United Airlines Ramp agent falls off forklift and dies [9]
    • Baggage handler at Pearson Airport dies when baggage cart overturns [10]
    • 9 “Southwest Ramper killed by a settler in The Dalles” . New York Aviation . January 27, 2012 . Retrieved May 3, 2016 .

    • ↑ Brian Schumers (April 14, 2014) . “LAX worker who died in February in a baggage tractor accident was not wearing a seat belt, says employer” . Daily Breeze . Retrieved May 3, 2016 .
    • Ashley Halsey III (April 4, 2011). “Loader Dulles who fell from the elevator died” . Washington Post . Retrieved May 3, 2016 .
    • Laura Fraser (April 23, 2016). “Man killed in overturned baggage cart at Toronto Pearson Airport” . CBC News . Retrieved May 3, 2016 .
      • Hse.gov.uk

      Baggage handler – Wikipedia0129 . Please help improve this article by adding citations to reliable sources. The material not received from the source can be disputed and deleted

      Find sources: “Digue” – News · newspapers · Books · Scientist · JSTOR (February 2010) (February 2010) (February 2010) (Learn how and when to delete this message template)

      Unloading luggage from a waist bag

      in the aviation industry, and Porter is a person who loads and unloads Baggage (suitcases or baggage), and other cargo (air freight, mail, counter packages) for transport through the aircraft. In most airlines, the official job title is “fleet service agent/clerk”, although the position is commonly known among airline employees as “ramp agent”, due to the location of the job being on the airport ramp (asphalt).

      Content

      • 1 Industry
      • 2 Process
      • 3 Various work of handlers
        • 3.1 Agent of operations (load management)
        • 3.2 Storage agent
        • 3.3 Head of the crew
        • 3.4 RAMS agent
        • 3.6 Inbound Runner

        • 3.7 Toilet Agent
        • 3.8 Postal/Cargo Agent
        • 3.9 Luggage Agent
        • 3.10 Station Agent
      • 4 Famous people
      • 5 Danger
      • 6 Examples of accidents
      • 7 See also
      • 8 Recommendations
      • 9 External link

      Industry

      In the fed handling field of the baggage is often called “Pandus” or Ramperper: who handles cargo on a “ramp” (Air Operations Area or AOA; outside the aviation industry, a ramp is often referred to as “asphalt”, a term popularized in the media). Offensive terms for rampie/ramper include “ramp rat”, “bag smasher”, “bag jockey”, “luggage monkey”, and “thrower”. [1]

      Baggage handler also performs jobs that are out of the view of the flying public, including luggage storage, operations (or load control) and air freight warehouse. Some of these jobs have union representation, and as a result, baggage handlers can be very well compensated in the form of an above-average salary scale and good medical, pension, and benefit packages. [ need quote ]

      Process

      When baggage is checked in at the ticket office or with a lid (where it receives a baggage tag with the passenger’s itinerary), it is often placed on top of a moving fanny pack that carries the baggage to a locker. Numerous checked-in bags are sorted here to be loaded onto the correct flight. The baggage tag that was previously attached to the baggage at the time of check-in is then read by the baggage handler and placed in the appropriate baggage trolley (usually a 4-wheel trailer) or Unit Loading Device (ULD; machine-loaded container). The baggage trolley or ULD is then eventually hauled out of storage by a baggage tug and taken onto the aircraft to be loaded by baggage handlers.

      In addition to “pushing” the aircraft away from the terminal gate (using a “push back” or “tow motor”) to set it up for engine start and eventual taxiing, baggage handlers can also tow the aircraft to another gate and back or to ” remote” or RON (“overnight”) parking. In the cockpit there will be a mechanic who “brakes”, who communicates with ATC ground control (for movement), as well as the APU (“auxiliary power unit”), brakes, lights; the agent will drive the tractor. This only applies to the “No Traffic Zone” of the airport, the part of the airport airstairs where airstairs agents may work. Ramp Agents may not work in the Movement Zone reserved for aircraft and emergency equipment, which is controlled by the control tower. [2] On some union-agreed airlines or stations, this job may also be done by a baggage handler.

      Miscellaneous handler jobs

      Baggage handlers loading Northwest Airlines aircraft at McCarran International Airport

      Handler doing restroom service

      Operations agent (load management)

      Aircraft has weight and balance restrictions to ensure safe operation. There is a limit on the weight of the loaded aircraft; furthermore, the cargo, passenger, and fuel load must be distributed in such a way that the aircraft is “in balance”—in other words, not too nose-heavy or tail-heavy. One of the tasks of the operations agent is to make sure that the aircraft – as it was finally loaded – is “legal” (within safe limits) before the aircraft comes in to land. After satisfying this mandatory requirement, [ which one? ] data is used to generate the information that the pilot needs to ensure the safe operation of the aircraft.

      Warehouse agent

      An air freight depot is a place where inbound and outbound air freight is handled. It is usually located on or near the airport and is usually separated from the passenger terminal. This is a safe (sterile) area where only authorized persons are allowed access. If incoming international shipments are involved and have not been cleared by customs, these shipments (and warehouse) may be “bailed”, which requires additional verification / authorization of employees.

      Crewmaster

      Responsible for many different job functions; usually a group of raiders who report directly to him or her. Crew leaders are responsible for ensuring that the aircraft is loaded to the loading agent’s specifications and reporting any discrepancies to management. These jobs usually charge extra for extra responsibilities.

      Ramp Agent

      People working on the ramp, usually visible to load bags, are called “Ramp Agents”. Among other things, they must ensure the timely unloading of arriving aircraft. The ramp agents will also load departing planes. They must sometimes take into account the baggage loaded into each compartment to ensure proper weight and balance, although this work is often the responsibility of flight personnel.

      Transfer Agent

      This term is loosely used to refer to any agent who operates a vehicle that is used to transfer bags from one aircraft to another, or to carry bags from the “luggage compartment” to the correct aircraft. Another common term for this position is “runner”. At airline nodal points, the agent responsible for meeting the aircraft and transferring the baggage directly from the arriving aircraft to the correct outbound aircraft is called the “connector”, often shortened to “connects” and abbreviated to “conx”.

      Incoming runner

      Agent in charge of delivering luggage from an arriving aircraft to the baggage claim carousel.

      Toilet agent

      The lavatory agent or “lava” is responsible for removing waste from the toilets of an arriving aircraft by flushing the toilet system. Surprisingly, the lesser physical demands of this position place it in an equal or higher degree of demand with other positions. At high traffic stations, cleaners usually use trucks with large tanks on board that don’t need to be emptied as often. They are also configured to facilitate access to aircraft waste ports that may not be accessible by other means. In locations where fewer or fewer aircraft are serviced, a “washbasin cart” (essentially a small washbasin cart pulled behind a tug) is used to service the toilets.

      Postal/cargo agent

      As Mail and cargo arrives at a destination, to either complete work at that location or continue to another destination, certified agents process and deliver it. They are responsible for scanning each package and delivering it to the correct aircraft.

      Luggage Agent

      Since luggage is delivered to the storage room via a conveyor belt The job of a pantry agent is to sort bags into carts according to the route.

      Station Agent

      Station agents are cross-trained to work as movers and work in customer service positions. Typically, station agents are used at smaller airports that do not handle as many flights as larger airports. For example, an airline with fewer operations at Raleigh-Durham International Airport may have employees check in passengers, then load those same employees and push the plane. [3]

      Notable people

      • Bill Boyer Jr – baggage handler for Alaska Airlines who invented the digEplayer Inflight Entertainment device and now owns Mokulele Airlines
      • Aggie Kukulovic – former NHL player and later head of Air Canada in Moscow [4]
      • John Smeaton is a Scottish baggage handler at Glasgow Airport who became involved in intercepting the 2007 Glasgow Airport attack. airport conditions. Training is often provided by a specific company or airline and usually includes mandatory training from the Federal Aviation Administration and specific airport management. When applying for a job, a hearing test is usually required, as working near aircraft engines can overload the eardrums and have long-term consequences. [5] Some ramp agents end up with back problems due to working in enclosed spaces inside an aircraft’s cargo hold or improper loading of cargo. [ quotation needed ]

        For narrow body aircraft (eg Boeing 737, 757) each checked baggage must be manually transferred to the aircraft’s cargo hold by baggage handlers. Each bag weighs an average of 32 pounds (14 kg). [ need quote ] , but many checked baggage items exceed the airline’s 50 lb (23 kg) allowance. [ citation needed ] . Manual lifting and handling of these bags is considered a major risk factor associated with work-related musculoskeletal disorders (WMSDs) among movers. Other factors may increase the risk of WMSD, including lack of time, and awkward and restricted postures in small cargo bays. ~ In the United States, the National Institute for Occupational Safety and Health (NIOSH) has been studying the effectiveness of lifting devices and other control methods to reduce the risk of WMSD. [6]

        Accident examples

        • Ramp agent killed at Dulles International Airport after colliding with a mobile passenger concourse [7]
        • Ramp agent killed after losing control of a LAX tug [85] 9017 United Airlines Ramp agent falls off forklift and dies [9]
        • Baggage handler at Pearson Airport dies while overturning luggage cart [10]

        See also 9

        Laura Fraser (2016-04-23). “A man died in a rollover of a baggage cart at Pearson Airport in Toronto.” CBC News . Retrieved 2016-05-03.

      • external link

        • Hse.gov. uk

        How much does an American Airlines loader make?

        How much does an American Airlines loader make?

        How much does American Airlines pay parking agents? A typical salary for an American Airlines hiring agent is $16 an hour. Ramp agent salaries for American Airlines can range from $10 to $34 an hour. This estimate is based on 33 American Airlines Ramp Agent payroll reports provided by employees or calculated using statistical methods.

        Do porters fly for free? As a general rule, even newly hired airline baggage handlers enjoy free flight benefits for themselves and their families. Depending on the size of the airline, new movers also receive a paid sick leave, retirement plan, and access to dental, life, and accident insurance.

        What are the requirements for a loader? To become a mover or baggage handler, you must be at least 18 years old and have a high school diploma or a GED certificate. Additional qualifications include holding a valid driver’s license and passing a physical test.

        How many hours does the loader work?

        Some unionized movers work eight to 11 hour shifts on a compressed work week. This means employees can work four days and then have three days off. Some movers are also responsible for cleaning the aircraft cabin and preparing the aircraft for takeoff.

        Do movers get tips?

        Baggage handlers should be tipped based on how many bags you check in. Consumer Reports, Trip Advisor and U.S. News and World Report agree that a standard tip should be around $1-2 per bag. If the weather conditions are extreme, deviate towards the higher end of the scale.

        What does a Delta ramp agent do?

        Apron agents are responsible for loading and unloading aircraft baggage, guiding aircraft to and from the boarding gate, operating baggage carts, de-icing aircraft, and performing other aircraft maintenance duties. You will work as an airport or airline employee, depending on the airport where you work.

        Who is the ramp agent at Southwest Airlines?

        What does Ramp Agent do for Southwest Airlines? Southwest Airlines apron agents provide legendary customer service by handling cargo and baggage, guiding and servicing aircraft and performing airport apron related activities.

        Are baggage handlers employed by the airline or the airport?

        Baggage handlers work either directly for the airline or for an aviation services company that has a contract with the airline and not with the airport.

        How much do you tip luggage at the airport?

        When porters at the airport help you drop off your luggage at the curb, you must tip $2 for the first bag and $1 for each additional bag; Oversized bags should be tipped at $2 per bag. Tips are not required if you bring your own luggage to the front desk.

        How much does American Airlines pay employees?

        The average estimated annual wage, including base and bonus, at American Airlines is $128,274 or $61 an hour and the estimated average salary is $117,834 or $56 an hour.

        What are the duties of a loader?

        Collect, sort and check baggage against flight lists to make sure the right items are on the right plane. Transfer your luggage from the check-in area to the departure area. Use trucks, cargo lifters and conveyor belts to move luggage to and from the plane. Load your luggage onto the conveyors in the arrivals hall.

        What is the name of the loader?

        In the aviation industry, a baggage handler is often referred to as a “ramp” or “ramp”: someone who handles cargo on a “ramp” (Aircraft Control Area or AOA; outside the aviation industry, a ramp is often referred to as a ramp). as “tar”, a term popularized by the media).

        Is it possible to work at the airport at the age of 16?

        You must be educated in your subject and be able to work with children aged 5 to 16. Employment types: Full-time, Part-time, Contract. Part-time: 8 hours per week.

        Do all airline employees fly for free?

        It’s not just flight attendants who fly for free; each airline employee is given the opportunity to fly without turnover (non-commercial, i. e. free of charge). However, they still have to pay the taxes levied on the ticket. Sounds right!

        How can I become an airline ticket agent?

        Airlines require their ticket agents to have at least a high school diploma or GED and a valid driver’s license, be at least 18 years old, be able to lift up to 60 or 70 pounds, and know how to provide first-class customer service. You must also be legally authorized to work in the United States.

        Why do movers leave bags?

        21 Sometimes they throw bags up to 20 yards away

        However, the fact is that movers often have to drop luggage when it comes to loading onto a conveyor belt, and it is considered normal practice to load everything within the allotted time.

        Should airport shuttle drivers be tipped?

        On the other hand, for a taxi driver, regardless of whether there is a tip jar or not, it is appropriate to give the driver a dollar or two at least. If you have bags, it’s a good rule of thumb to tip the driver $1 per bag, especially if it’s heavy.

        Do skycaps work at LAX?

        Baggage Carts / Skycap at LAX LAX

        Baggage Carts from Smart Carte are available for rent at the entrances and exits and in the baggage claim area. Skycap is also available throughout the airport for those in need of special assistance.

        Agent on the ramp – hard work?

        This is an unpleasant job, but it is extremely important and must be done correctly, otherwise you may lose your life. Fast paced and not much time to take a break because so many people depend on you to get your work done. There’s a lot of lifting, getting dirty, inhaling jet exhaust, stepping on oil.

        Do all Delta employees fly for free?

        Airline employees already fly for free, but the positive space pass is more like a paid ticket. As a bonus for their work, Delta employees receive benefits for free flights with airlines and can enjoy discounts on other flights.

        How much do Delta agents earn?

        A typical salary for a Delta Air Lines Ramp agent is $18 an hour. Ramp agent salaries at Delta Air Lines can range from $8 to $34 an hour. This score is based on 93 Delta Air Lines Ramp agent salary reports provided by employees or calculated based on statistical methods.

        How much money do Southwest flight attendants make?

        Southwest Airlines Flight Attendant Salary Ranges

        Southwest Airlines cabin crew salaries in the US range from $10,075 to $203,684, with an average salary of $36,766. Middle 57% of Southwest Airlines flight attendants earn between 36,766 and 9$2,330 and the top 86% earn $203,684.

        How does airport baggage handling work?

        When you check in, the agent downloads your itinerary to your computer and prints out one or more tags to attach to each piece of your luggage. Once the baggage handling system reads the 10-digit barcode, it always knows where your bag is. After registration, the bags enter the conveyor network.

        Should you tip skycaps?

        Although tips range from $2 to $3 per bag, don’t be stingy. If you pack a lot and pack more than usual, two bags, and/or have bags that you know are heavier than they should be, tip generously.

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